Aircel Complaints & Reviews

I want to all call and sms deatil to my email id [protected]@gmail.com my number is [protected] i download aircel app but in this app not function to show call an sms details but i want to them . Because for this type you help me because my number use to to 3 person and they delete history but number is mine so plz provide to this service and no one missuse my number...

As my father using the mobile number [protected] since 2003. The Postpaid plan of the above number is 225 PPS. The bill amount usually we paid is Rs.280 - Rs.320. But now the company itself changed the plan to MAX VALUE 249 PPM. Now we received bill amount of Rs.580 which is much more bill than we usually paid.
Seeking necessary actions to revert the changes.
Thanking you,

Yours,
Mohanraja
[protected]...

Hi,
I am frustrated with the customer service provided by Aircel. Customer service agents response to my queries and concerns are very harsh to me. To be specific, executives in Perungudi Aircel Service center are the worst of all. They are talking very rude and do not know how to talk to a customer at all.

I have submitted a request for converting my PostPaid to Prepaid on 17th August, 2016. 1-[protected] SR was created...

Sir,
With due respect I beg to state that yesterday I was charged with Rs 50 for Masti Club value added service, which I did not activate. This type of deduction takes place automatically on my number. It has happened several times before and I have complained for the same before. Can you please tell me why this keeps on happening on Aircel sim only? I mean I have other connections also but they never deduct money without my permission...

Hi,

Myself Vinoth from Chennai. My Aircel No is [protected]. I would like to deactivate the Number.

Reason for deactivation:

1. Unwanted activation of the Value Added Service(VAS). Tried to contact the Customer care for reason to Activate the VAS without my permission.
2. Unsatisfied with the customer service.
3. I cant able to know my Data balance.

I would like to...

Dear AirCel Customer Care,

I had activated internet pack by dialing *121*2400#

Now it gets auto-renewed on the expiry of the validity days.

I tried to deactivate the auto-renew by dialing *121*2401# but that doesn't work. I get a list of options where deactivating is not an option.

Please help. I want to activate internet only when I travel, else I use my home and office wifi.br...

My Postpaid plan have been upgraded without my knowledge, so i planned to switch to Prepaid for this process to change it took almost 20days to change. most of the time they the application is down come after few days in the showroom.

now the verification process is delayed, now they are saying we have not received the documents yet, when i called to verify 59059.

Worst service by Aircel, I'm now planning to...

I'm Ansar Ali
Ph.no- [protected]
Schedule for the reason of complaint. ...
1. Network problems
2. Why help lines are always busy ?
3. Rate cutter validity be expire before the end of date.
4.Say RC35=40TT but don't give this TT fullfilly.
5.Say RC8 & get all local &std call at 1p/2s for 28 days but give only for 5days...
I need urgent my feedback.
Ok thank yuo.....

For the past, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. My no. [protected]...

I have been charged 5 rupees on daily basis for 16 days for so called service name QUIZ FACTORY. I had neither heard of this service before nor i gave permission to start this service. This is a total fraud because when i called service centre they are saying to write mail from which i have never received an answer.
Please look into it.
Dates are from 23/08/2016 to 07/09/2016...

In recent few month i receive calls from customer care to susbribe packages but i never subscribed any still they deduct my balance sending message thank you for subscribing. when i call customer care they refund . yesterday again they did the same for 6th time. now i fed up with this n this time i not able to talk to customer care too. plz help me as soon as possible. my mobile number is [protected]....

Dear Sir / ma'am
i call to customer care executive at 6:35 pm on dated 6/9/2016 . he din't listen my problem and abused me. after that i called again and i told him to transferred my call to your senior executive but they disconnected my call. so i am not satisfied for your services. and i am Swiss.
your network. and my personal experiences is not good related to your network.

warm regards
Swati Singhbr...

I don't know how a VAS service(NDAIRSMS2N) is activated automatically in my aircel no - [protected](Delhi) from 1-Sep-2016. And when ever i call the customer care they told me that right know there is problem going on server. we can't do anything right know . please call next morning and this service continues till now and my balance is getting deducted every morning....

Dear sir,

I'have an aircel sim ([protected]) last 5 months, but I really regret for they wrongly deduct charges about 8-9 times in last 5 months, but they refund everytime. Today they wrongly deduct rs. 30/- in my account balance (for renewal of hungama serves, without activate before) & not refund my wrongly deduct charges after I'll complain 3-4 times from my mobile.

Plz refund my wrongly deduct charges, b'coz...

Dear Aircel,

I am Register your company complaint no 1-[protected].
i am recharge double data offer 65 in 01.09.2016
the benefit 500 data not credited my account still, complaint register your customer care executive at next day. The reply is will credited in 07.09.2016
that day i will received a sms in your side the Complaint is closed 07.09.2016
still the date the offer benefit will not added...

Dear sir/maam,
i wanna tell u about my problum dat is related to balance duductioN.Itz all happening juz becoz of a 2g auto renewal pack named as PJBDECPI2..., i juz tried to apply many codez bt it did nt work..customer care service is ever worse .plz share any code or sms so that i cAn stop it manually.
i'm so fed up from this .plz fix my problem ....

For the past one month, 2 rupees per day is getting deducted from my balance under NDAIRPI2. I didn't activate it and checked under 155223 and found I'm not subscribed to any pack. Not able to deactivate by sending STOP to 155223. Not able to get in touch with any customer care executive. This is pathetic service and cheating by AIRCEL. just stop this. Phone number [protected]. Name.. Sahil...

I am Dileep from trivandrum, kerala I bought offer Aircell sim(jodi offer, onam gift)3weeks before;I submitted id proof and photo, agent activated only one sim today only[protected]many times I told him to activate my second sim; but he is not activated other one, when I talk with aircell customer care they told me to contact agent.what is going on here?please do needful,...

Hi, I am praveen from chennai. My number is [protected]. This is to inform you that my talk time have deducted by activating MPLAYBOY pack. wich got activated automatically . .today again they have deducted Rs.99 from my talktime. this is the third time aircel is deducing from my talk-time, every time i get message to adeactiave and i did it tru message
Kindly check on this...

pfa pic...

Sir, on 4th sept, 2016, Rs30 was deducted from my balance without my will. I tried to call the customer care on very same day but no one responded while i was on line for atleast 7-8 minutes. Next day they let me talk to them but now they are saying that the service has been stopped but money can't be refunded because 24 hours have already been passed. I had complaint number [protected]. I talked to the senior officer today(a female) and...