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Aircel Complaints & Reviews

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Last updated Apr 15, 2024
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Aircel reviews & complaints page 194

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I
itsamitkus
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary balance cut

Address:Sikar, Rajasthan
Website:Aircel.com

My mobile number is [protected].i have to saying that on 16&17september2016 Aircel company was deducted my balance of Rs.50 approx .I have call many times to customer care but not refund my balance so that iwantRs.500 as a penalty charges for unnecessary balance cut .so I registered a complaint against Aircel service provider.
Thanks with warm regards
Amit Kumar Singh
Date.18.09.2016...
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Animesh Adhikary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yet not received recharge balance

Dear sir/ madam
I am animesh adhikary, Aiircel No: [protected], have been recharge of rs-35 /-, at 13/09/2016 & Rs-61/, on 17/09/2016 as followed your SMS which is comeing in my aircel no, but very sadely speking that I am not receive any talk time balance, showing my balance I big "0 "
What should I do, pls tell me, where now some mob service provider gave free voice call, this time am recharge amount and n't getting balance,...
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V
venkateshadi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud aircel rate cutters

Address:560018

Dear Worst Aircel

On[protected] while searching a rate cutters -the messages clearly says 90 days 1.2 ps 2 per second - i had activated my no [protected]. Afterwards 1st 2 mins 2ps per second. Why it happened all the times.

(First says the terms and conditions) why it says after activating.

I am calling for this reason, the customer care says rent for 2 mins. She told that first confirm and activate....
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A
Avinash150592
from Bokaro Steel City, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance again and harassment

Address:Bokaro, Jharkhand, 827012

Again Rs 30 is deducted from my main account balance.Previously Rs60 was deducted which I got back now Rs 30.I am totally fed up with this network.They are intentionally deducting my balance and harassing me.I want my balance back as well as compensation this time.They are deducting whole of my balance.I want some action against it or better just tell me I would like to discard this sim....
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Akash1991
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

3G Network issue in my area

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.aircel.com

I am a old customer of Aircel, using prepaid SIM when I use 3G services not getting 3G network in my area: vill- chhajarsi, chotpur colony, Noida sector- 63. I am able to use 3G only in my office but I want to use my Area also. I complements many times to Aircel but issue not been resolved. Now if the Aircel will not resolve my issue I will port my number in Airtel...
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C
carrparhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorised call to friends and relatives and unprofessional behaviour

Address:Chennai, Tamil Nadu, 600094
Website:www.aircel.com

I was a regular customer of aircel but in the month of June'16, i got a bill of Rs. 3000+ stating that the charges are due to data usages. I was really shocked, as my plan was unlimited data with credit limit of Rs. 700/- but how come the bill amount be so much (almost morethan 4 times of my credit limit). i had complained the same with aircel customer care and aircel appelate authority and also raised the same with consumer forum. Inspite...
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G
Govardhanareddy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid Services

Address:Chennai, Tamil Nadu, 600096

I have registered for the ircell postpaid services almost ten months back, During the enrollement they have told me that the basic plan is 199, Which includes one GB of 3G data and some local and STD calls for free. If I exceed the limit i have to pay extra based on the usage, Tariff details.

I use to receive higher bills almost all of the time even tough i dont use my mobile. When ever i called them to know the reason they...
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Pradosh Mitra
from Barddhaman, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Added unwanted caller tune and subsequent deductions in my cell phone

Address:Bardhaman, West Bengal, 713205
Website:www.aircel.com

Hi,
Myself Subhash Chakraborty, a senior citizen is facing unwanted deductions in my mobile phone subscription (Mobile no- [protected]).My Provider is Aircel. From last week a caller tune has been set on my mobile although I had never opted for it.It's quite disturbing for people who call on my phone.Request you to please look into this matter and prevent this unwanted deductions in my phone account like this in future...
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H
hulkdhoom
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill charged for didn't use services

Address:Chennai, Tamil Nadu, 600012

[protected] and [protected] am charged for unused services I have launched consumer complaints in Tamil consumer complaints forum am getting threatening calls I feel am harassed because of that call I'll sue Aircel in court I have proofs I had to pay 300 for first number and second number 500 they charged wantedly unexpectedly...I'll sue that girl in court for harassing me by calling...
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T
Tridibmaiti
from Tufanganj, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra balance deduct for a call

Address:South 24 Parganas, West Bengal, 743331

I am using Aircel, my no. is [protected]. My call rate is aircel to aircel -10p, but today after a call of 1hour I have seen that it was debited 49 rs from my main account, whether the deduction should be maximum 6rs. Why this type of inconvenience is happens from aircel I don't know. Worst service provider, cheater, most fraud service provider is aircel Refund my balance....
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PIYASH DAS
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My mobile no. 8014917431. Outgoing small & incoming call issue.

Address:560043

At 2nd September my mnp completed. But till now I'm can't receive any call even I can't send any sms. When I call at this no reply with NUMBER DOESN'T EXIST. but how can be this though outgoing call can be done with same no.

I contacted customer care they told there is no issue and suggested to replace the sim. So I went to aircel store to change, they told me that within 24 services will activated but today 16 September till...
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D
Diya J Thaj
from Manthani, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim blocked due to entering PUK code wrong 10 times

My number is [protected]. The sim has been locked due to entering wrong PUK code 10 times. No SMS can be sent and calls say that the sim is switched off. Pls do something to recover my sim card. It is locked and nothing can be done in it. Pls help and recover my sim card. The network itself is not available. It is an emergency and please do help. What can I do?...
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KeerthanKharvi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Internet fraud

Address:560099
Website:www.aircel.com

My Number: [protected]

Aircel has Unlimited Internet for the day @Rs9/day for 28 days. As per the description this plan should renew(activate) automatically at the beginning if the day i.e at exactly 12.00AM

I activated this service on 15/09/2016 at 6:45 AM. I got a confirmation message from Aircel. Then I used nearly 80-90 MB till 11.59 AM. I had nearly 29.52 Rs balance. So for the next day as per the plan it...
+1 photos
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arun_krish20
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want to deactivate 3G mobile internet

Address:Tiruchirappalli, Tamil Nadu, 621010

My Mobile number is [protected].
I have activated 3G-3GB plan.
Today i just asked to deactivate my Internet service. But the customer care guy said i have to wait for 24 hours without using the Internet. then only they can deactivate. But they will charge for that 24hrs without using Internet.

What is the point to not deactivate as per customer request.
Why should i pay for 1 day service cast even i haven't...
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Baid Prakash Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional way of talking

Address:New Delhi, Delhi, 110093
Website:www.aircel.com/AircelWar

Hi,

I just made call on your customer care number to get some details for 3G recharge and I realized that what kind of customer service you people are providing.

I already fed up from the network issue and because of that I already installed WIFI network in my residence.

But still I am observing that the way of talking of your customer care executives is not improve and I think it will never getting...
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S
satya52
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About balance cut

Address:560014

Sir my mob no [protected] first tm I purchased sim and my balance has been cut rs20 when I talked to the customer care ask for refund they told u has been charged for beauty pack.i do not know but charged tum log mahachor ho now I am going to consumer court .It is not matter of money but it is shows tum log aise nhi manoge let us see now$$$$$$$/////...
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A
ajayrachana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Talk time offers not vallid

Address:Dibrugarh, Assam, 786012

My name is ajay my mob no is [protected] and i was recharge in 12 sep 2016 Rs 79 through easy recharge the offer shown in easy recharge is rs 79 which is give rs 60 talktime +250 mb internet for 90 days but no credit in my account so that i will complaint in 198 but no complaint no send in my mobile. the castamar care executive officer not satisfied me .it is not question of 79 rs but it is totaly misgude to customer by the aircel .if my complaint...
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Mohit Adhikary
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing amount

Address:600076
Website:www.aircel.com/AircelWar/appmanager/aircel/chennai?_nfpb=true&_pageLabel=customercare_consumergr

I received my bill for the month of August and was really shocked to see the bill of Rs 903. There are a few reasons for the reactions of mine, which I have tried bulletin as below.

• I started my plan as a plan of Rs 200, where I would get 1000 local and STD minutes with an additional benefit of 1 GB for a cycle of 30 days plus unlimited 2G after 3G usage. This was fine as I would receive bill of Rs 240 to 300, but all...
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Ashish1988@
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid bill related

Address:New Delhi, Delhi, 110028

Hi Team,

Please be informed i have ported my vodafone no. to Aircel. As it is complted two months of post paid connections from Aircel But didn't get any Bill from Aircel. Also frequently means till date 20 to 25 times call to Aircel regarding this only get reply that your request has been raised and your query will resolved within 4 hours/2 days. Also they sent an email query has been resolved without resolve the same.br...
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pdp987
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited automatically

Address:Gurgaon, Haryana, 122001

Hi Team,

I would like to get your attention. Actually from my Aircel mob no. [protected], a beauty services activated automatically & charge Rs 35 from Acc. When I was trying to contact with customer care, the call was got disconnected every time from last 2 days. totally I am not able to contact with CCE. I need my money back with a fine to Aircel company for charging Money from my acc with any prior approval.
CONTACT...
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