Eureka Forbes Complaints & Reviews

Dear sir
I have eureka forbes water ro (Roviva). I have been taken amc from 28 12 18 to 27 11 19. Initially they replaced filter set 04nos. Pump and act to dc adopter. Within two days water leak observed, they have attempted but not rectified. Yesterday they again have replaced the actor to dc adopt or. After one day service again ro is dead.
I think that they are using repaired spares thus service quality is not upto the mark....

I have purchased the above purifier from mohapatra enterprises of dillip kumar mohaptra. It is not working anymore in 20 days o[censored]se. When we asked to mr. Dillip regarding this damaged product, he ignored us and postpone the date for replace or repair. Intentionally he sold this old / damage product to us.

Kindly take an legal action against the concern company or that retailer. I also share his no. (Dillip - [protected]) and...

I raised request on may 3rd to re-install the eureka forbes to my newly shifted house... After four days when i checked the status no one is aware of it. Then after serious escalation and waiting in the call for 30 mins, they told that it has been assigned to wrong service center. Then they said it has been re-assigned and it will be done today. At the end of day no one has responded, again called and they put me to the escalation team again...

I had placed an order for "euroclean" and issued a cheque no - 252554 for rs 10, 690 on 15.09.2018 on account of sale against so [protected]. The cheque was realized for payment to eureka on 17.09.2018. The material was not delivered even a month of realization of the amount. Therefore, i claimed for the refund. On repeated requests made to the madras office, there has been no response till date and i also lodged complaint with the customer...

Hey eureka forbes is one of d worst in relation to customer satisfaction & after sale customer support. As they don't make any follow up for complaint raised, simply direct us to agency's. Coming into my case i had taken warranty for aquagurad water purifier, but due to mandatory service we raised the complaint from then onwards d entire drama started technician came & he's not cable enough wats happened and he done something and left off,...

We placed an order to install the security system on 28th april with the marketing guy. They came and setup the electrical work on 2nd may. Ever since they said someone will come and setup the camera. We have been waiting everyday from morning till evening but no one has come. There is no response. The customer service is extremely poor and they took the entire money upfront. I would like to get the complete refund from the company. Not sure...

I have requested for re-installation on 13th april which was not properly taken up and then again raised a request on 19th april. After calling 10 times someone visited 30th april and installation was done in such a condition that water filter is leaking like anything for the last 6 days and there is no response. I have called more than 10 times and no response only sorry for inconvenience sir... Every time ccare ask detail and keep the call...

Sir i have purchased a aquaguard ro last year in aug 2018 but since jan 2019 it is not working properly (Red light showing) many times your technician came but not solutioned the problem and now it's about 15 days again showing the same problem and your technician not attending the same and this ro is under warranty period. You are requested to clarify the same other wise i will return the this ro....

I have purchased a new machine from eureka forbes last month 31.03.2019 nrich and the sales man had promised to supply an accessory free of cost.

In spite of my repeated calls, complain with the company, there is no response.

Instead today, i have received a call from a vendor who now wants to sell that to me.

Is it the way the salesman push the sales and never keeps his promise?...

I have purchased product namely dr. Aquagurad classic+ from your direct company through your sales executive during may 2018. One of your technicians has attended against service request no [protected] on 26 march 2019 and he said as follows: why you had selected this model and also he said that the product is only suitable for upstairs and not for ground floor? He also comments that purchase transaction of the above product from local market.br...

Customer id: [protected]

Registered mobile no: [protected]

I had subscribed amc contract from november 2018. Since then only one service i have received. To my utter shock, on may 2, 2019 i received message on registered mobile number that service was done. No one had visited my palce. Today i checked the account details and found that address has been replaced with sumone's else address and benefit is given to...

From last two weeks i am complaining about the water has stopped in our purifier. Every we call we talk to new person the same thing that water first slowed and then stopped coming in the purifier. We are working person and they say our service man will come today. So i take leave that day. And these is happening from last one week. And still we called day before yesterday still they are not coming.
I think i should change the purifier...

We have requested for servicing of the water purifier then they have sent a technician, after he has done the servicing he dint even give me the receipt giving me some lame excuse. After he went away we have noticed that after we have switched it off also the machine was still working and storage got enough water so the water started overflowing, then we immediately called the technician who visited my house as i had his number but he was...

Hi,
My parents has health issue. So we bought doctor plus water purifier. Currently it was not working so I contacted official service person. He suggested to buy new mother board and told that this morher board eurekaforbes won’t fix and asking for 8000. Every year we have to spend almost 6000 for this purifier and the service person force us to buy some parts every time.

I just asking is it the way of doing business?...

I have ordered Eureka Forbes Water Purifier from Tata Cliq. (Order No:[protected] Product delivery was already delayed by Tata Cliq than what was committed. But even after the delivery, product installation is not happening yet. (Service request No: [protected])

Have been calling Eureka Forbes from last 3 days. After spending a lot of time with Customer care team every day, they have been scheduling the installation...

Hi team

Ref. Invoice no.[protected]

I have purchased vaccum cleaner on 25th april 2017 by your sales representative murugan vellore office and his mobile no.[protected]. I have paid through credit card and cash since he was informed us card not transacted correctly and asked for cash. Hence we made the payment through cash. But on next day we found the card amount also swiped from my sbi card account paid to the...

We have purchased dr aquaguard nrich uv at mangalore, karnataka. Though the printed mrp and the bill is for 12, 990/- the executive charged us rs 1000/- in cash and didnot provide any bill for that. When asked on why he had charged us extra he said the rate printed on the box and bill was a buy back rate and not the mrp.

Executive's name: yajnesh acharya (Mangalore, dakshina kannada)
Ph no given by him: [protected]/ [protected]br...

Installation still pending of my aquaguard water purifier since 6th april 2019.

Called eureka forbes customer care on helpline number ending with...1177 at least 5 times and tried escalating the matter. But eureka forbes is laughably pathetic.

When will the installation be done by eureka forbes? This year or the next?

Prithviraj thali
[protected]...

Date of purchase 30th dec 2018 and the date of delivery of the product is 1st jan 2019.

But the selling executive b. Narsimha raju of eureka forbes and also the company eureka forbes as not coming for any demo and the product is kept unused till date evening continuous following up with selling executive b. Narsimha raju as not come for any demo or given any other executive number to contact for providing the demo...

Sir, dr. Ag magna uv water purifier is working in my residence at coonoor, the nilgiris, tamilnadu. Water purifier sl. No [protected] is working under annual maintenance contract. We are using water purifier water. Recently, during rainy days my children were affected by jaundice disease. For changing cartridge, i have contact your service engineer number [protected]. No response. I have spend more money for my children. Really your product...