Samsung India Complaints & Reviews

Sir, to be more specific i bought a smartphone samsung galaxy j5-2016 in 2016 and it went wrong within 6 months and contacted customer care for the support and they asked me visit service center and firstly i was made to search entire my city for the service center because they gave me false service center address, that's because your customer care executives and your samsung website were not updated and they were showing old service center...

I have purchased 280 lters refrigerator samsung make from pai electronics
Bangalore. Damage which is not visible in front view inside the refrigerator. Now it is over 2 months when cleaing the refrigerator we notice the damage inside the refrigerator. We complaint to the company. The service engieers visited the our place and refused to accept pre-purchase damage. No one can identifythe damage easily. This type of branded product company...

On june 18th we had registered a complaint of samsung washing machine - front load as there was some kind of noise coming from the drum. The complaint number was [protected].
The engineer came and checked the machine and informed that the problem was of only some finch and that needs to be replaced. Otherwise it was working properly. He took rs 460 for the visit. The washing machine was delivered when we paid the charges of inr 2203...

-just 1.5 year old double door refrigerator
-gas leakage problem detected

Most worst and pathetic service by samsung service centre, yelling from last 15 days and making complaints 4-5 times a day to fix but people there are least concerned no one visit and call centre people makes fake promises, even floor in charge is not ready to talk even as he has no answer.

I strongly recommend buyers never to buy...

Kindly note my complaint and refund the amount at earliest.
On repeated reminder and complains our issue is unresolved since many days. Hereby requesting the respective authority to resolve the issue by arranging a pick up and refund the amount at earliest.
I tried your help desk number which is found to be not working since many days and even no reply to our complain-mail.

Reference id - [protected] and amount...

I had purchased this phone on 8 months back. From first month i used to visit service center because of the mobile dead problem. I have visited 4 times in last 8 month for the same problem and called to your support executives approx 100+ times but the result is as it is. I am sharing your service center receipt and want to replace it on the priority.
Also, i have only one option to replace this otherwise i have finally decided to...

I had purchased this phone on 8 months back. From first month i used to visit service center because of the mobile dead problem. I have visited 4 times in last 8 month for the same problem and called to your support executives approx 100+ times but the result is as it is. I am sharing your service center receipt and want to replace it on the priority.
Also, i have only one option to replace this otherwise i have finally decided to...

I have taken samsung microwave oven on dt 29.10.2016 from amar agencies shop no 18-19 space olympia, suitgirni chowk aurangabad. But when the product received for installation no one came till we call most of time them. After wards when they gone we started to use but we recognised that this product is faulty. So we were calling to samusung customer they were not responding our complaint. So we contact to amar agencies he said to contact...

Not working properly,

I had given samsung ssd for warranty replacement at supertron surat location on date: 10-april-2017, chq no: 3035 (Copy attached as attachment). Till date not replaced.

* more than 90 days not replaced.
* 4 to 5 times visited but not they replied "we will inform you when your porduct arrived"
* service center not properly reply.
* today date:[protected], time 12:15...

I purchased mobile from vijay sales pimple saudagar, which is worst in sales and providing services after sales.
The screen was flickering hence i took it to kothrud service center, and they returned the phone without doing anything, then i submitted the mobile to m. M services pimpri sai chowk, and believe me i have seen such worst services any where they have not returned my mobile since 17 days, and just say due to gst parts are...

2 years before i purchased samsung s4 mini mobile. I kept that mobile like a baby. Still no scrach, but 2 months before mother board is gone. (I dont know what is the problem). Even local brands are having atleast mother board warrenty. The service centre is asking 8000 rupees to change mother board. This is not very high,
So i am not able to put the mobile in exchange. I want to recover my data as well.

I called to...

Bought the above tv from ab electronics late last month and was promised airtel digicard free with the purchase of the television. When the card did not arrive, on checking a few days later we were informed that we would have to pay 1200 rupees. It is so surprising that a samsung dealer promises something at the time of purchase and then does not honour the commitment....

This complaint is regarding the worst service ever i got from the samsung service centre. I have submitted my phone samsung galaxy s6 at the samsung service centre panvel, maharashtra for changing lcd. I have visited this panvel service center on dated 30 th june 2017 but they gives excuses for gst and told me to visit again on 7th june so i have given the my s6 phone on 7th of july 2017 after being promised that i'll be getting back the...

This complaint is regarding the carelessness of the samsung service centre. I have submitted my phone samsung galaxy a8 at the samsung service centre near dondaparthy, visakhapatnam, andhra pradesh for replacement of the glass. I have given the phone on 5th of july after being promised that i'll be getting back the phone on 8th july as i'll be out of station after that. The service centre failed to deliver it on the given date. So i called...

I have purchased a samsung refrigerator model no. Rt39k5458sl/tl, serial no. Odce4dbh800143e on[protected], but m/s era radios has not given bill till today by which i am facing many problems. Besides this my refrigerator is not working since last 5 days and i have lodge a complaint before you and the complaint is still pending due to bill.
I am a senior citizen having age of 79 years and facing such problems due to m/s era radios,...

My complaint no:- [protected]/[protected],
From last couple of month my fridge continues giving problem to me, multiple time the fridge get repair and finaly it's unrepairable, it's only 3-4year old. And ur telling u vl get only 35%, i am not agree wid this 35%, kindly repair my fridge, or give similar model to me,
My fridge is not proper working from last couple of month, who vl going to bare the food getting spoil,
I...

I have submitted my mobile metro 313 in march and problem was simpale that music player was not working. After 15 days i got my mobile and check that pcb was short and display was white and i again submitted my mobile. Now after 4 moths they are telling me that pay 900 ruppes then they will repair.
That is samsung service.
I'm unhappy with it and if anyone is responsible to resolve it please contact to me otherwise i will go...

I gave a samsung TAB 4 for repairing in February, 2017 to Samsung Service Centre, Mathura. I didn't get any receipt for that moreover i have not received my samsung tab, till date. The person over there Mr. Sudip Shaha doesn't receive the calls & whenever I go there (26 kms from my home, to & fro) personally he says it will be repaired by tomorrow. Is there any solution for this kind of nuisance?...

Genuine advice to all : never buy any samsung products. Though they are cheap, the are good for nothing. Tried multiple mobiles, never lasted more than a year.
Bought ac, no cooling at all, where as my neighbour bought voltas ac, which is really good.

Their customer care is worst. Warrant offers are just for cheating. Never expect any replacement/repair....

I love Samsung brand; I really do which is why I continue to use it despite a series o[censored]nfortunate incidents over a decade. I purchased a Samsung Galaxy A7(2016) handset Serial no. RZ8H20CYDPN IMEI no. [protected]/01 for Rs 27000/- from Reliance Digital Store, Allahabad, Uttar Pradesh. On July 5, 2017 my phone shows little spot on screen but 2 days later the spot spread to the whole screen and screen went blank. On july 8, 2017 i visited...