Yatra Online / YatraTrip.in Complaints & Reviews

This is with regards to Kolkata to Shillong flight (04/04/2020) with booking number[protected] from Yatra.com. Due to COVID, indigo had cancelled this flight and provided me a 100% refund for the same. But Yatra has provided me ecash and not refund to the original payment method. In spite of repeatedly writing to them, I am not getting any refund for the same. Kindly look into this and provide a solution....

I made a booking for 14th november 2020 - 22nd november indigo flight bangalore to mumbai

Yatra.com has deducted my money via upi app and i have not received any booking information

Kindly refund...

This is reference no.[protected] and[protected] for domestic flight booked through yatra.com. The same ticket cancelled in july-20 by indigo and amount refunded to yatra. Since last 3 months i followed with yatra by mails, online complaints over portal and twitter but still i do not get my money....

Dear sir / madam,

I am writing to you to raise an issue about: airline tickets and fares

The issue that i have experienced was: i booked 3 airline ticket from yatra.com, but due lockdown airline cancelled the flight. As per the supreme court order airline already refunded the amount yatra account, but yatra team is not returning the amount to me, it's almost 7 months over. If i send any mail to [protected]@yatra.com...

I had 2 flight booking for a flight on 23rd may and return in july from new delhi to san francisco. My flight was cancelled because of covid 19 outspread. I asked the agency to refund my amount. They took nearly 6 months in refunding my amount. Thru out this tenure of waiting i was always assured by the airline as well as yatra that i will be getting a full refund on my booking. But now when after 6 months i finally got my refund then there...

I have booked an airline tickets using yatra.com (Booking id[protected]. The airline was spice jet. I have received a mail from spice jet that the flight got cancelled due to covid-19. Afterwards i have spken with spice jet agent over phone and they have agreed to make full refund of money. The same message i forwarded to yatra.com. But yatra had refunded the money after deducting convenience fee of rs 1200.

I am not getting...

Due to covid my flights were cancelled during the month of May 2020. So I requested for the full refund. I booked the flights from Kol to Mumbai and from Mumbai to Kolkata from Yatra and was going for my father's treatment. Since I had to replan the treatment in Kolkata itself due to flight cancellation so I had requested for the refund. Indigo had refunded the money but Yatra is simply keeping the money with them and is only saying that...

I am trying to book flight ticket in Yatra.com, money has been deducted from my account but ticket was not booked, I am trying to contact customer care many times but they are not pick the call and I am write a mail to support @yatra.com, they are telling service manager will contact you shortly but 1 day is over they are not contacting me

Kindly solve this issue immediately...

I have two complaints
1.the booking is not reflecting to use credit shell amount for booking
2.not able to use credit shell amount to book flight for new booking...

I have booked a flight ticket(round trip) with Yatra booking reference number[protected]. Due to Corona virus pandemic both the to and fro tickets got cancelled by airlines. I am having few queries about my tickets and the refund process of my tickets. For that I have been sending multiple mails but Yatra Team is taking very long to respond and if at all they are responding, I am receiving wrong responses from them which is resulting in...

Hi,
I booked a domestic flight through Yatra app 3 days back but did not receive any confirmation or tickets from them. My money has been deducted and not even refunded.
I am trying to reach out to yatra customer care but no success....

I booked a ticket to travel from Mumbai to kolkata on 3rd October 2020 through yatra through goair. I had booked a non-stop flight. Ticket sent by yatra also shows the same. However when I went to goair website to do web check in then I found out that that my flight is via varanasi. I tried reaching out to both yatra and goair but no-one answered the phones. I am feeling cheated. Would not have booked flight if I had known earlier that this...

Sir, I have booked a ticket on 18 Sep 20 for that an amount of Rs 6154 is deducted but ticket not confirmed. I have emailed to yatra.com several times (as attached) but they yet not initiate any action. I have attached all the details of correspondence please do the strict action against the yatra.com to reverse my amount deducted. Booking ref number is[protected].
Thanks
Md Mahasin...

PNR no - Q695VS - Prerna Mohatta, Virraj Mehta, from chennai to jaipur, dated 4/04/2020 was cancelled due to covid - we have not received the refunds still ??

PNR no - Z9VKHW - kunal mehta from chennai to jaipur, dated 4/04/2020 was cancelled due to covid - we have not received the refunds still . Have mailed them regularly every day from last 5 months...

I was booking bus ticket from yatra but my transaction failed twice i waited 10 days but still not get any refund i mailed 10 times to yatra but no response from there also there is no option to call customer care my detailes are as follow -
date of transaction -19/09/2020
payment mode- mobikwik wallet
bank name - mobikwik wallet
amount charged - 1660
transaction id[protected]
email id - [protected]@gmail.com...

I have booked tickets for journey from ahmedabad to hydrabad and return journey through above travel agency with indigo airlines for journey on 10/04 and 14/04/2020. Due to covid 19 flights have been cancelled. After making representation, before various authorities, indigo air lines has refunded full amount of refund and credited in agency's account the agency has refunded 50% amount in two tickets and remaining amount has been credited...

Hello,

i booked three tickets from delhi to pune on Sun, Sep 20, 2020 at 12:51 PM, amount has been deducted but i did not get any confirmation. After that we try to contact with customer care of Yatra.com but number was not contactable.

Many times i sent email to them but still have not received any information. Where is my money, i want refund it back. Please help me, otherwise i am going to court.
br...

I was booking a ticket on Yatra.com from Mumbai to Patna for 4th October 2020. Money got deducted but ticket didn't get booked. I was trying through the mobile app. of Yatra. Please confirm whether my ticket is booked or not. If not booked then please refund my money.

Paid through Google Pay.

Transaction ID - UPI[protected]...

Yatra.com had promised to provide the refund for my pnr # x5frsb as spicejet already processed it and provided the amount to yatra so that can be refunded back to me... Yatra sent me on record a mail on 21st aug 2020, stating they are processing the refund of inr 25, 135 within next 7-10 working days... It is more than 2 months, me chasing this with [protected]@yatra.com, there are no replies and no money back in my credit card... This is highly...

Refund status of my cancelled flight from coimbatore to bangalore pnr:ad6ctd
Reference no:[protected].
My flight was cancelled by spice jet flight and they refunded it.. But my travel agency has not refunded still...