Airtel Complaints & Reviews

To get information on all available recharges they suggest to check it on by dialing *121# but after recharging a/c to the showing plan they used to activate another plan instead of that one.Even today I had recharging the plan of Rs75/- incoming call free for 30 days but after recharging they give m the plan of all local call 30 paisa for 21 days.After inquiring to customer care they told if you deduct that amount from your account (or recharge by calling to customer care) then it is possible for the recharge of 75/- otherwise you have to recharge 73/- for that benefit..I want to ask if it is not possible why you not mention this in the messages or offers you provide to us that this offers only valid for customers care or this offer valid to retailer.You should have to mention this.Even you also not cancel the existing recharge or also by not converting it into other.Its all your drama to make money from us nd nothing else.

Last month i have paid amount 486 rs. And sudden this time bill rise 846 rs., this is not a way to give bill in rise amount, because check my last 4 month record my bill has not rised after 520rs., airtel company must have informed us in registered email id.

Instead of sending various disturbance message airtel co. Should have preinform about their changes in rental. I would have previously stopped such services.

I am unable to give above 400 rs. Thats straight forward statement to company.

And heartily wish to stop my no. Airtel service as soon as possible.

And if next payment come in next month iam not responsible for that bill at all.

Kindly note.

[protected]

Hi,
I had applied for a new airtel 4g hotspot connection on 22/08/2016 with the new connection mobile number - [protected] and until now the connection is still not activated. Am not getting any proper response from the airtel executive (Contract) mr. Raju (His mob:[protected]) and his manager mr. Md kiran (His mob:[protected]) who is very rude and does not pickup my call or he disconnects. Requesting the concerned to take stringent action against this manager mr. Kiran.

Dear sir/madam, i am raghab. I am a new airtel prepaid national mnp customer who comes from airtel prepaid network. I had port-out my airtel network numbers to airtel prepaid network. But there is a problem in airtel port-in number. Now my problem is, after sucessful port-in i am not able to receive incoming and outgoing sms . There is no problem in incoming and outgoing calls. I visited many times in airtel store but after 10days no responce from them.
Detailed information:- = 1. Mnp port-in number:[protected] *from airtel maharstra prepaid network to airtel hyderabad prepaid.

Hi Team,
I tried recharging my mobile number [protected] from airtel website on[protected] for Rs.90, the money got debited from my debit card but the balance doesnt got reflected in my cell number. Kindly revert my money back to my account. Feel free to contact me on my Cell No. [protected]
I had also raised a complaint with reference number PR[protected] but no resolution provided till date.
Varun

My name is Sanket Gour, i have port my number from vodafone postpaid to Airtel.!! At the time of porting airtel executive told me, i will receive special offer "500MB 3G data" Free for six moth and after activate the sim they told me wait 2-3 days you will receive the data.!! But now 1 week completed but not received any data and when try to contact with that executive, she's only give fake response. Now i am fade up..!! I think Its my big mistake i have ported in airtel!! No one solve my problem, customer care told to contact executive who give me sim and executive told me contact customer care.
Incident: Airtel mini store Andheri.
Executive Name: Shruti
Contact no: [protected]
If now also my problem solved definitely i will take Strict action Against AIRTEL!!!

Sir internet ka bahut problum hai mere are me 3-g network to bilkul hi ni ata or 2g bhi thik se nahi chalta kabhi chalta hai to kbhi ni chalta bar bar retry krna prta hai bhut bar complain krne ke bawjood bhi koi solution ni hai pls solve this network problum as soon as possible
Name. Vickey sarkar
Lapanga colony
Ramgarh
Jharkhand
829105
Mob no [protected]
Contact me on [protected]

I am doing complaint on behalf of my female friend. i you take a look at this number [protected] it had called her more than 100 times she has recored her voice also, the person muslim and called her to convert and marry her otherwise he will keep calling.plz do something . if you look at the call details of that number [protected] you will come to know.

I had recharged my digital tv for rs.1158 (Six month pack - south max tamil sd pack) on 07, june, 2016. So, its validity expires on november 07, 2016. They suddenly blocked my dth service and asking to recharge for rs.200 as minimum recharge to reactivate service. As i'm a common man earning hard to survive, how can they steal from me.

Contact details : [protected]
Mailid : rajeshvijayakumar.[protected]@gmail.com

Airtel Representative called and said since my digital tv account is not recharged for few months there is an offer on my account. I will have to recharge for 1285 to get one year subscription for my existing package. Within 30 minutes i did the recharge and the offer was not activated, post that i had to call customer service to get the offer activated which took another 48 hours. Without my knowledge the existing package was removed and they changed a different package.

Now customer service is stating that the offer is not valid for the current package and would be changed to a different package.

I have reached out to Airtel customer service via Call, Email, Facebook Message, Nodal Team & Appellate Team and still no resolution.

Today i installed my airtel app in my moms mobile and i saw a notification in offers it was showing for 298 recharge 3 gb data. No terms and conditions show in application.So i recharged through net banking and after recharge i got a message your number has been recharged and 1.5 gb has been credited. I got shocked and i called customer care and one lady picked up and she told me that other 1.5 gb is for night usage. I told i don't want 1.5 gb for night usage i'm not a night user other wise you should have shown your terms in recharge window.She disconnected the call. Again i called their customer care and a lady called neethu picked up the call she also repeated the same thing. This is pure cheating.These people are doing this things because indian consumer law is not strict. Many people would have fallen in this kind of cheating by telecom companies. Nobody have time to react to this kind of things. So i'm doing that. I'm scared that they are gonna cheat me in big level.Mobile number is - [protected]. Im uploading their apps photos what they have shown

My mobile number is :- [protected]

Complain!! Complain!! Complain!!

That's what i am doing since i enrolled for airtel prepaid mobile.
Firstly i would like to inform you that i have been using airtel sim on a simple phone, which dont have gps nor any internet facility.
But than since i have started using sim, i am paying 1.5 rs per day for using mobile tracking service (Which i never activated), almost have paid 25 to 30 rs till now.
Called customer care, they told to go to nearest customer service centre to get the service discontinued.
Got the service discontinued (Got confirmation txt too) and then instead of feeling relieved, after few days, 1.5 rs started to deduct every time switch on the phone.

Called customer care right now. Got to know the service might still be activated. And i was like how can they still continue the service even after i got confirmation message regarding discontinuance of service.

Moreover other problem is, the national messages being sent from my mobile automatically... According to them i am sending messages to some number and the best part is i dont know the message is being sent by me.
The message gets sent automatically even when the phone is ideal and balance gets deducted.

Ghost is using my phone i suppose?

Plz solve this problem and revert me the unlawful amount deducted by you

Hello team
I wanna change my airtel prepaid connection to postpaid connection... My number is [protected].. I submitted my plan details in airtel app and i received a call from your side... Am residing at mugalivakkam chennai.. The executive who spoke to me told that there is no postpaid connection feasible for your area... I can't clearly get what she said as i was driving... I need to know why i can't get a postpaid connection...

Sir I am leaving in denkanikotta sir not getting a proper signal inside my house sir but the tower distance from my house is with in one kilometer sir.and so many people are suffering from this problem sir in my area are my college students sir they are desiged that they going to another network sir so we request you sir please check our tower network and repair it soon sir

I would like to put your kind attention on the above mention subject,
As we would like to put tower on our plot in kodipalya, near sridhar gudda, kengeri, bengaluru. The plot is measuring 1200 sq. Ft. Corner site. About 1.2 kms from kengeri bus station.
Hope to get your early response. The location where we would like to
Place tower can be audit and verified by your technical staff as and
When required.

Regards,
Prasanna y k
Bengaluru,
Karnataka
Ph. : [protected]

Hi, this is rajkumar.
We are facing network porblem in our area. When ever we need to talk we have to come out of our house. That to we are located in first floor with good open space. Kindly rectify the problem
Note. We would like to provide our own residential roofed scape on 4th floor space 20 ft*20 ft for tower installation.
Kindly contact for details.
Koramangala 1st block jakkasandara bangalore - 560034

My under mentioned concerned is not resolved till now."I have done recharge of my phone no.[protected] with rs 2000.txn Id 596604 dated 31jul 2016 through airtel app. But my recharge not done and amount has been deducted from my account.I have contected four times on 121 to customer care on phone.but till now my money not refunded to my account.every time they tell that your money will be refunded to your account. But very sorry to say that till now my money not refunded to my account .please do needful.

I did online data recharge on 30th july 2016. Amount of rs.299 was deducted from my account and later i received a message of recharge failed. I called to customer care of airtel they assured me that amount will be refunded back to your account with in a 10 working days but it didn't. Now i am asking for refund then they are denying. On the same day i again recharged my mobile with rs 299 and it was successful. But the previous one was not one. They are saying that both recharged were successful. I asked them why you have assured me for refund you should tell me that "please wait for some time it would be successful after some time." then i would not recharge me mobile again.in one month rs 600 was deducted. Though i don't have that much use of data. Now data is there in my mobile but validity is finished. If i want to use that data i have to again recharge my mobile.
Reference no : conrc[protected]
Mobile no: [protected]

My Home wifi / dongle number is [protected] and per Airtel this is activated on 26th of August and should be running (by now at least) but this poor thing is unable to recognize “NETWORK”. I have been calling customer care but they are unable to help, they just escalate the matter (in their dreams). Airtel customer is care is pathetic they say that it will be resolved within 18 hours but nothing happened. I got the sim replaced as well but still its not working.

I have three corporate postpaid connection and they working fine, I have no issue with them. But Home Wifi was surely a disaster.

Is there anything you can do resolve this????????
Complaint numbers[protected], 71093071

Sir i am a airtel user and on 22 august 2016 airtel deduct 50 rs in my account without any confirmation i also called costumer care but they not given resolution what is this
When i not used any extra service from airtel then why i pay
Plz return my 50 rs balance in my account i not used any service after this company deduct balance and not given resolution

My airtel number [protected]
Altarne contact nu. [protected]

Plz. Contact on altarnet number