Airtel Complaints & Reviews

Dear sir/mam
i am writting this mail due to the usage of the internet mb's those i 've got 200 mb for 5 days on the recharge of rs 49 online on 8/6/16 but the issue is that after recharged i 'd opened the internet for just 2 minutes and the mb's deducted from your side 25 mb even i am not opened any application and not download any of the content, songs, none of these but still i am facing the big deducted issue and same thing have opened on 4/8/16 in the evng time between 6 to 6:30 pm of rs 57 mb out of 100 something. The both of the deductions are really wrong so please give me my wrong deductions as soon as possible.and my airtel prepaid number is [protected].

Regards
Dipesh Jaiswal
contact no . - [protected]

My Name is S.Sudharsan. I am from Bangalore. I applied an Airtel Broadband connection on 01.08.2016. Account No: [protected], Installation order no.87083467. However i received a message on 02.08.2016 stating that i wil get my connection within 3 working days. But still i didnt get my connection. If I call the respective persons they are not responding properly and one Mr.Prasanth Mob No:[protected] who disconnected my call while speaking itself. So i need to take action against him as well bharti airtel because of not giving me the broadband connection within the said time.

Kindly take this complaint in priority basis and take action action against them.

Thanking you

Greetings !!!

I would like to put your kind attention on the above mention subject,
as we would like to put Tower on our Plot in Khar West (Mumbai, Maharashtra), since your company is providing the Facility to the
Principal Telecoms operators i.e. Airtel, Vodafone, Idea, TATA indicom
etc.

i would like to draw your attention again on the mutual business support.

Hope to get your early response. The location where we would like to
place tower can be audit and verified by your Technical Staff as and
when Required.

Regrads,

Rumit Thakkar
[protected]

Dear team,
Since last 4 days, my postpaid mobile [protected] is not activated,

We have a mega pack out of which 2 or more channels arent showing, whereas the others are. When the costumer service was contacted, we were informed by miss anju that a technician would have to be sent to rectify the issue with charges of 150 rs. We were denied a seniors assistance when asked for. First we were blatently said they were busy and later we wern't put through even after waiting. We are asked to pay when there is a technical mistake from their side and not even provided proper assistance. Please look into the matter.

The above broadband and fixed line services are frequently getting out of order since 24th July 2016. Regular efforts have been made to lodge the complaint over telephone at[protected] and[protected] but could not get to talk to any executive due to your recording system which always states that all executives are busy, please dial after some. At last having failed to get redressal of the problem, I am constraint to write this mail with a request to please fix the problem immediately as I wonder on what basis Airtel will send the bill to me when the services are not rendered by you which you are supposed to. I hope the airtel will accord utmost priority to redress the problem.

My complaint is against the airtel company as i have spent much money on devices to take advantage of internet services but in the city i am not able to receive good signal quality and for this i have tried my best by mailing my and registering my complaints with the company but they have not tried to solve the problem which has caused me much frustration and mental harrasement and torture in terms of financial loss. Please try to interfere in the matter and solve it or i will be going to consumer court in my next step.

I have purchased New Broadband Connection. But till now nobody came for Installation. i am calling to Airtel office but they no responce to my call. i have called this numbers [protected] & [protected].

my Installation order number is 86946366
Fixed Line Account Number is [protected]
i have received this massage on 02-AUG-2016.
Till now no one called me for Installation

I am using Airtel postpaid services and i am facing the network issue in that since the connection was activated. I raised the complaint for the same and its almost 30 days gone now, my complain is registered nodal office also they contact me and send some for inspection and that guy also found the problem here at my place but till now i didn't get any resolution. They are said Airtel first open network in India but when i checked the nearby network tower, the app shows it very near to my house but still they liers are unable to give the proper service.

Hi,
I have been facing broadband disconnection issues since July 25and now the frequency is so high that the Internet connection and the landlines are disconnected for long periods.
Please look into the issue and resolve the issue ASAP. Number is [protected].
The error I'm seeing is Phone line not connected which is happening very often
Thanks,
Sini Anurudhan

Airtel offers full talktime on its "MyAirtel" mobile application where its users can select the option of ₹100 & get full talktime in his account (please refer to the snapshots).

I used this offer several times in the past & each time I recharged it through its "Top-up" plan under this offer for ₹100, I received the full amount of ₹100 talktime in my account.

On 8th of July, 2016 when I used the same scheme through MyAirtel app, I found that only the talktime of ₹ 95 got credited into my account; however I paid ₹100 via net banking on MyAirtel app using the same scheme (see screenshots of bank statement).

I even wrote to all the possible Airtel's official emails about the problem
(nodalofficer.[protected]@in.airtel.com, [protected]@in.airtel.com, airtel.[protected]@airtel.com, appellate.[protected]@in.airtel.com, [protected]@airtel.com) but got no answer from them.

I then, on 13th of July, 2016 wrote in the review section of "MyAirtel" app on Google Play Store about the lethargic services of Airtel & their negligence. To which I received a reply from myairtel.[protected]@airtel.com saying that they would concern my issue.

I forwarded all the details of the issue, even forwarded the emails I wrote to Airtel's all the other departments (including the snapshots & the PDF of payment proof from Airtel, see snapshot) to myairtel.[protected]@airtel.com but got no proper response except a reply stating that "our concern team will look into the matter".

In the past too I wrote to Consumer Forum about the unfair amount deduction by Airtel from its customers but it took no action against Airtel.

MyAirtel app has 10+ millions subscribers. Even if it is unfairly deducting a minimum amount of ₹5 from each of its subscribers/app users, the amount still would be around 50 million ₹ or more.

My data balance was 186 mb 3g/4g, night data balance was 544 mb 3g/4g and my 4g only balance was 1gb valid for 28 days. I recharged my mobile number with a night data pack of rs 53=1gb using my debit card while having the above balance and the transaction was successful and I received a confirmation text message that rs 53 was debited from my account and I used 550 mb at night and my data balance was 184 mb 3g/4g, night data balance was 0 mb and my 4g only balance was 1 gb.
I'm tired of these airtel's worst behavior. I lost my money and my existing internet balance and it has one of the worst customer service.

Dear sir, on 03-July-2016 i applied for new broadband connection but till the day they don't install connection and i request them to refund my money but from last two weeks they just said we trying process as it initiate we will refund you. but after a 35 days they don't respond me.
i request you to please take necessary action against them and help me
nitin chauhan
[protected]

My postpaid Airtel no. Is [protected].and my bill amount is 675 and unbilled amount is 150 but they are saying my unbilled amount is 1822 and I have to pay 1522 for activating the service but they are not telling any reason why they charging 1000 amount . I am saying I will pay 700 at least activate my service and I am going from Airtel. Airtel executive call me and give me a best offer I accepted but they don't give me those benefit what they said to me. Really disgusting service of Airtel from last three days I am calling Airtel help line but worst service...how they commit they are best service provider...

Hi this is uday narayan ..iam a resident of pune, iam using airtel hotspot device.iam in the plan of 10gb for that iam paying around 1200 rs per month..My complain is regarding the 4G speed iam getting max to max 900kbps and the airtel 4g tower is also very near to my house ..sir iam paying aroung 1200 they fooled me by saying you will get max to max 100mps bt iam not even getting 1mps, whenever i raised this issue they show my speed on speedtest.com which is so not true and they close my complain ..please take some strict action against company because in the name of 4g there basically doing a scam ...they take money in the name of 4g but not even providing 3G speed ..sir/mam please take some strict agains all companies which are fooling normal people..and when i asked them to mail my complain status and all they refused to give...so i dont have any supportive document to attach but you can check this is happening in every place...thanku

I had recharged my Airtel number [protected] with Rs 599 unlimited local Airtel to Airtel call on 8 July 2016. After recharging this unlimited plan my voice calling services became worse. Neither I could call to someone nor receive calls in one attempt. The voice of incoming calls disappeared in between call always. Many times I was unable to receive calls too. First I thought there might be some problem with my mobile. But when I made call with my other number it worked fine. Today on 5 August 2016 my Rs 599 plan gets over after 28 days of plan period. Now my voice call/receive service resumes good today. I went through mental disturbance in form of embarrassment, frustration etc. over calls during this 28 days. If you have to give such kind of service against a recharge plan not offer unlimited kind of service. You can verify my claim just get my calling history you will find how many attempts I had to made for each call. Refund my full Rs 599 as soon as possible against my airtel number [protected].

I recharge my no.[protected]
With a airtel prepaid plan of rs.296.00 which have a benefit of 1 gb 3g data in day and 1 gb 3g data in night
And now i checked the net balance then it shows only 172 mb
I am just shocked, i never used this much of data, neither any individual can use in 8 days
There is something wro echarge my no. With a airtel prepaid plan of rs.296.00 which have a benefit of 1 gb 3g data in day and 1 gb 3g data in night
And now i checked the net balance then it shows only 172 mb
I am just shocked, i never used this much of data, neither any individual can use in 8 days
There is something wrong
And the irony is that night data pack also shows a balance of 180 mb
How can a normal human being can use 2 gb data in just 8 days
Its just ridiculous
I want my data back asap
And pls stop looting hard earned money of
Innocent public it's a humble request

I hav subscribed to 1gb free 4g plan of airtel recently. They deducted 180 rupes from my talktime mentioning a reason that i have used 3g data and the pack is only applicable to 4g data. When contacted to customer care the highly staff their made a wonderful suggestion that i should be using the data by checking the signal always.. And this great open airtel network is not even stable from one place to other in the city and changes for different locations... It is not stable even in banjara hills

My mobile no is in roaming since last 20 days. I have recharged with 2 times with an amount of rs 130 and rs 200 including some data pack recharge. I am surprised to see that after using net and doing some calling of 2 to 5 min the balance has gone down drastically. I want that airtel should revert my deducted amount or justify the deduction done from my balance. I am not sure how airtel, such a reputed company can do like this.

Hi,
I had applied for activation of Airtel Safe Custody service for 2 months in last week of March with all the payments. I was out of India during Apr - May 16 and when i returned, i found out that my service was not activated and i had been charged full postpaid rentals for 2 months. I raised this issue many times, which is evident from multiple complaint nos. i.e. 28517632, 32138486 &[protected]they have registered 3 diff complaint no. for same issue)and i was promised that my issue has been resolved. Although i was charged INR 600 + taxes for 2 months, i dont know with what calculation, they told me that INR 486 has been credited in my account which will be visible in my Jun 2016 bill and i was requested to pay the outstanding amount for Apr - May. I trusted them and being a responsible customer i paid the amount, which i was wrongly charged.
When i was issued my monthly bill of Jun 2016, the promised amount was not credited, i felt that i have been cheated and again contacted their service team. Then they told me that there has been some technical glitch and amount of INR 486 will be credited in my Jul 2016 bill. I conveyed my message to Airtel team on more that 3 occasions during our telephonic conversations that i wont pay my bill until unless my complaint gets addressed.
Today i received my Jul 2016 bill and to my surprise, they have still not adjusted my billing amount, which was unfairly charged for Apr - May period and have also charged late fee of INR 100, which is completely unjustifiable.
I am raising this issue on this forum because i have interacted with Airtel customer service team for 15-20 times and with their continuous false promises of resolving my issue, i feel like they have cheated me. I think they are intentionally delaying the bill adjustment with hope of frustrating a customer into paying the cheated amount.
I hope this forum will help me and my complaint will get resolved.

Thanks
Anjani Kumar
Airtel Customer[protected]