Airtel Complaints & Reviews

I am really disappointed with your services. My number was deactivated due to non-payment of bill, which i paid on 16 july 2016. I went to your service store of vishal hall where i was asked to submit all my documents. I went to them with all the requested documents and i was informed that my number would be activated by monday. However they call me again asking for some more documents which i again went and submitted. Still as on date my number is deactivated. I have been without the number for past one week, i think your competitors are fast and more active, i am stuck to your services only because i do not want to change my number.


Your staff does not know what all documents they need and keep on asking for further documents. They do not provide their contact details so i have to visit the store time and again. I hope you understand that everyone¿s time is critical and visiting your store time and again is impractical.


I am not sure why i am being asked for so many documents if i have a corporate number.


Please activate my number immediately.

Its been 8days for today, since your concern team didnt concentrate on my problem facing from your network, its been cross connection of my house no & medical shop no, I'm getting 70-80calls per day. I have been complaining to your customer care people they are keep on saying tomorrow it will get ready, but it hasnt got ready till today & your repair person askb money from me only. Don't you pay him salary & your customer care person says don't call it will only get solved, they are not leaving me to cancel my connection so i have decided not to pay the bill...!!!

For the connection [protected] I have complaining to the 4G customer care that the 4G speed I get on my hot spot device is extremely slow. I have raised at least 3 tickets in the last 3 weeks and every time the customer service representative tells me that the previous ticket has been closed. Further more, they also tell me that a network engineer has closed the ticket. To make it all the more shameful, they also mention that the ticket has been closed without any resolution.

Each time a customer care person keeps asking me the same question on the problem I faced using the 4G Hotspot at my location. First of all they don't fix the problem and then ask me shamelessly to pay the bill charges. Why should I pay when you don't serve what you promise for?

At times when there is so much focus on customer retention this is such a frustrating experience of the Airtel 4G. To top it they hopelessly advertise on TV how transparent their systems are.

Airtel dth services are really bad and specially your agents. We have subscribed for 2 years pack in september 2015 and the agent is saying that it is over now. They said we have subscribed some sports pack so because of that it would not be any more kindly contact me for the details regarding airtel dth services or i will take off connection.
Atul mutha
[protected]

Hi,

I am using airtel prepaid[protected]u.p west). i am in delhi now. i am unable to receive the sms from any number and unable to connect to airtel helpline. i got connected to delhi helpline and the gentleman refused to help for the u.p west numbers.
Really frustrating if he cannot fetch the details for the up west number he could have simply transfer the call to concerned department.
No acceptable, unprofessional helpline services offered by the so called network providers.

Thanks,
Deepansh
[protected]
[protected]

Hi, i am yet another victim of worst customer service from airtel.
- airtel executive collected the initial fund 1000 for new connection and took the documents
- no updates from airtel regarding the new connection
- i was able to talk to customer care after so many tries. i was told the connection is not feasible for my area. they could have informed it earlier.
(guess what i already had airtel broadband for the same address, i surrendered it as i moved out of city temporarily)
- i was advised to use the airtel online refund link for refund request
- i raised a request
- no updates after that, i am still waiting to hear from them.

We had an airtel dth connection we have recently relocated to navi mumbai. After moving into the new premises and a number calls made to customer care for relocation of dth connection, we call customer care again and again for 2 weeks for complaining about the relocation. Customer care excutive is told today engineer will come and resolve your problem but till date engineer not come. They purposely taking wrong pin code. They again and again just taking complaints and telling engineer will come and we send message to you the phone no. And name of engineer. But message never come and engineer also never come.

This is very rediculus and very bad experience about the airtel company.
We don't know why airtel is not look into this matter because soooo many complaints about the reinstallation of dth.

Please solve the problem.

.

Dear sir,
I would like to inform you that last Friday i.e, 22.07.2016 my phone had been lost in an accident. Having mobile no.[protected] on account of Mr.Kapil Dev D.O.B. 30.03.1987. Is that kindly deactivate this SIM immediately to avoid any bad activity by other. I shall ever thankful to you for early action.

Thanking you.

With regards,

SIM HOLDER/COMPLAINANT
KAPIL DEV s/o. BHOOP SINGH
ADDRESS :
C-1/26 RAJU PARK DEVLI KHANPUR
NEW DELHI-110062

Alternative mobile no: [protected]
[protected]

I ported my number ([protected]) from docomo kerala circle to airtel postpaid maharastra circle (in sep, 2015) and then to airtel prepaid gujarat circle in april, 2016. my number was ported and was working fine for about two months. it stopped working from last 1 month, i enquired the same from customer care, they said they don't have any data and cant help. i visited the airtel store from where my number was ported, he said the number wasn't verified so the number is blocked permanently.

As per records, the number was verified from my friend, and the proof of same is that my number was ported and was active for two months and i recharged it also.

Kindly provide me my number asap. it is really very inconvenient.

Regards
Pallavi singh
Emailed:[protected]@gmail.com

Dear Sir
my name is arun tyagi and my mobile number is [protected] my number is barred for last 1-2 months because of not paid bill. i didn't pay bill because the bill is not correct they added some extra charges which i not used. One day i receive a call from Airtel her name is Sarika Contact No-[protected]. I told her about all my problem that why i am not paying my bill so she gave me waver on my total bill amount. she said you can pay Rs.3067 only and your pending amount will be wave-off. i didn't believe her so she said you can talk my Senior Back-end Manager Mr. Sanjiv garg Contact No-[protected] they will help you about this. He also said the same thing your number will be activate in 24 hours please pay of amount Rs.3067 and visit Airtel Store And he said show him a (Note) they will check the note and then you can pay your amount. i paid of amount Rs.3067 on 22/07/2016 but still my number is not activated.
please have a look on my complaint as soon as possible.

Arun Tyagi
[protected]
[protected]@gmail.com

Dear sir/mam

I recently paid a visit to nepal from 22nd july to 24th july 2016. i am sure i didn't do any internet surfing related activity on my mobile using the airtel sim while i was in nepal. however, i didn't check the mobile data button on 22nd july and my mobile was on for sometime before i switched it off. usually, to avail any service, the airtel guys notify me first and it is up-to me whether to activate the pack or not. this didn't happen.instead, in the name of international roaming rental, they have charged more than 150 rs.

I recharged my mobile with 100, 50, 10 (advance talk time) and 70 rs. the total talk time was 83.96+40.48+10+57.87 = 192.24. this much has been deducted. every time, i recharge, the balance reduces directly to 1 rs. what the hell is this? when will this money drain stop? i am afraid that the next time i recharge, same crap will happen again.

When i have not subscribed to any international roaming pack, who gives you the right to deduct money? money doesn't grow on trees. i need my money back.

Please provide me back my money and stop this roaming rental which you guys have activated automatically. also please provide me details of any other operator who doesn't do backstabbing. i am fed-up o[censored]sing airtel and want an mnp. this isn't the first time that i am complaining. please send me the mnp procedure. i wanna switch. before that, i want my money back.

Have a nice day.

I have complaint to the my commercial airtel number[protected] i did complaint many time of customer helpline number but not any suitable feedback for airtel this number is use in a commercial Outlet.

i have install airtel landline and i do connect icici card swap machine but card swap machine its not working in my landline i don't receive fax tone of this number 6500307, 6500306, [protected].

please give me a solution i m totally frustrated of this condition.but airtel not provide gud service many time complaint of airtel but no engineer come of this location.

my contact number [protected]

I'm sugad mal have airtel communication all services postpaid and prepaid service as mobile no. [protected], and offer of night data 50% reversal because normally no policy for this usage after first this night data balance not include in this offer after this company customer care tell me first my main data balance use and after night data balance use, I say when my main account balance empty then night data usage but it's not useful for me because total work in full day if this empty.my total work are stopped so this account not empty any time and second is if not empty this my data not usage night data. So it is totally fraud by company and other is a app exclusive offer also available which provides any recharge 1 GB and more 250 mb but not provide this any of recharge. Attached snapshots
Regards
Sugad mal
[protected]

I received an email from Airtel detailing their plan to discontinue their IPTV services and their offer to replace it with DTH with some sops thrown in. Unfortunately despite repeated call to the Airtel Customer Service to schedule a call-back so that the modalities of the DTH installation can be worked out there has been no response.

Can someone look into this and get in touch with me?

Hi,

I request a port to airtel from docomo, so on 11.07.2016 submit the all necessary documents to near airtel money (Abudallkhan estate area, kurnool)
Till now it is not ported and there no response from emplyees, the in charge of office mr shafi, never response with complaint, even i asked several times, he didnot replied, and saying visit again he is busy, and i asked the reason why it is not activated, but there is no answer from him,

I am very unhappy with this service from airtel

I have purchased a samsung j7 smartphone. It has written on the backside of the packing that with airtel network "you will get a double data free. To activate plz visit website offers.airtel.in using airtel mobile internetfrom ur phone. Offer valid till 30 sep, 2016;" But im not able to active this offer. I visted the site but after clicking the activate button, not activated icon is appearing. So plz look into the matter and serve me with my respective offer.

It is very simple I lost my phone Saturday I get my new sim in the morning from Airtel gallery they tell me it will be activated in max 4 hours.no it is not true it does not get activated because Airtel is straight forward to their customers then finally at night 11pm my Airtel sim is activated.amazing I was happy felt like throwing a party but no because you have Airtel sim
Now my outgoing is blocked and computer message will tear your ears by saying you have outstanding amt 838/- rs.where I have a credit limit of 2500/-
Whole Sunday goes like this.all the calls you made to 121 no use of that.finally at night Monday I call Airtel customer care out of frustration and some senior guy comes and console me and he told me that by tomorrow morning Tuesday 10am my outgoing will resume.
Let's see because I have Airtel sim I am keeping whole night fast so that in the morning my outgoing will work.
Pray for me guys
BECAUSE I HAVE Airtel SIM -:(

Dear Sir,

Caller tune was activated on my mobile no. [protected] (Ported No.) and amount of Rs. 90 was deducted from my pre-paid balance. Please reverse the amount otherwise i have to escalate this matter to the another level.

Recently i have recharged my prepaid number with Rs. 200/- and immediately amount of caller tune activation charges deducted however, i was not opt this facility at all. Please look into the matter urgently.

My Alt. Mobile no. [protected]

Prashant Saxena

Dear Sir/Mam

As per your open network search company needed tower location for KHAJURIYA ROAD District Siddharthanagar.
My property is situated there.Total Area is approximte 2700 Square Feet.Only ground floor is builtup.Two sided open area.No one is living there.
I am interested to lease out my property for long term.
Kindly confirm me about same.If you are not the concerned person kindly share the detail of concern person who can help me regarding same.
I shall be always grateful to all of you.
I am looking forwarded to your positive response.
With Regards
Jitendra Srivastava
Mobile No.-[protected]
E-mail ID-sriv.[protected]@rediffmail.com

I subscribed to #300 data plan yesterday using the code: *885*1#. I got a message immediately telling me, I have 250mb to expire 23rd of August 2016. but up till now, I have been unable to use the data for anything, I don't just what the problem is even, after calling the customer care line promising to fix it, I have not got any message from since morning. Thanks