Airtel Complaints & Reviews

My name is manish mittal and my no is [protected] which is not working from last week due to this i lost my job and facing many problems like money problem (approx rs.10000). i did many complaint regarding this in airtel store and customer care but no action is taken by airtel and the behavior was not good. they are not understanding my problem which is facing by me.
Resolve my problem as soon as possible.

I switched my two numbers to Airtel from Vodafone last month (26th June 2016) as postpaid customer.
Post porting numbers I found out that plan activated on my number (399 rental plan) is not the one which was promised to me during proposal of plan (399 Corporate plan).
I registered my concerns with coordinating Airtel Malad office where for first few days they din't even pay attention to my problem.
It was later when I escalated the matter to higher departments (Complaint number[protected] they called me.
They said wrong commitment was given to you as no such plan exists with Airtel.
Post my escalation to next level I got confirmation from there team that issue will be resolved in 72 hours.
After that every time I called Airtel Nodel department or Appellate department I get new timeline for resolution of problem.
If you try to explain your concerns to customer care executives repetitively then there Customer Care Executive raises there voice in order to make sure details you are explaining shall not get recorded in there call logs.
I am completely disappointed and frustrated with kind of services received by me from Airtel

My digital tv connection developed some problem and stopped displaying picture and sound. It started showing 'error code 1' and 'error code 2' on the screen. This happened on 3rd july 2016.
I tried reaching their helpline numbers [protected] and [protected] but both numbers could not be reached due to congestion in their networks. I tried continually for 3 days in vain.
On 7th july, i wrote a mail to airtel stating by problem and inability to connect with them through their helpline numbers. But there was no response.
Finally i wrote again on 24th july 2016 to airtel.
This time i got a phone call. The executive apologized for everything and assured me of reversing all the balance that has been deducted during the entire period and also assured to arrange suitable compensation.
After few hours, i received a mail from airtel. This time they replied "your concern is being worked upon. We would require some more time to resolve it; meanwhile, please rest assured that we are committed to resolving the issue to your satisfaction."
After that there was no response for another 2 days.
So i wrote again on 26th july. This time they replied with a complaint number and sent their executive on 27th july who charged 400 rupees and changed the box.
Now, this new box was inoperable because there was only 3 rupees balance left in it. So i had to recharge it again to use it.

So, i wrote to them again. This time they replied "we would like to inform you that as per our records dated: 27/07/2016, we could not trace any interraction regarding your complaint against service issue. Hence your account is not eligible for any refund."

I am totally shocked that how can they deny their own written and verbal communication. And that too when all our communication exchange has taken place with all trail mails in link.

Hi, i am using airtel post paid service.

In advertisement they says, you will get airtel 4g network even in laddakh location,
But i am not getting proper network in pune.
I pay 1300 rs per month to use services of airtel, but it never provides me network to use those services.

I have registered complaint in their customer care 4 months ago, but still they have not resolved the problem. They were saying we will install a new tower in your area, which would take minimum 3-4 months. Means it is totally waste to pay bill for next 4 months.


This is really intolerable, airtel is a worst network provider.

I request you to please take any action against airtel, to not provide the services what they promise to do.

Hello sir
I am using airtel prepaid network in delhi
Today i was using internet with active net pack on my phone and my main balance account got deducted.
2 days back also same thing happend...Inspite of active 4g pack why you all are deducting money from my account
Why you guys are cheating customers.
Please recredit my balance..
Thankyou
Rahul
[protected]

I have subscribed on sunday but i didn't get the installation till date. They said i will get it today. When u call the installation people they say i will get after 10days. The sales person is real time worthless replying full drunk. Called toll free for refund as i am unhappy. They gave a reference number taking complaint on delayed installation. It seems some damage in underground and will take time. Worst response from the sales guys who sold to me and set wrong expectations. My registered number is [protected]. People please don't pay before confirming the underground wires and feasibility and all. Because the refund process is for 45 days. If airtel is not scam process why are they behaving like scam. When i see the advertisement i feel like killing them. Airtel is real time worst. It's my time i fell in that sales guy's marketing skill. He said one day process but that was cheat!!!

Since several days now airtel sim card does not work in delhi university north campus. No call goes and no call comes. Even if the full signal shown on the phone, no call goes. It is virtually has become useless and could not call and receive calls during the office hours. This is extremely shear nonsense and great inconvenience. I am using aiertel since several years and has never experienced such problems. Phone works as usual and fine outside the campus. Could it be due to your tower problem? Several people are complaining the same and i do not know whether they have really registered their complaints with airtel or not. Please, rectify the problem at the earliest. My no. Is [protected].

I am getting continuous missed calls from this number [protected] but when i am calling back they lift and disconnecting my call. Yesterday i got more than 100 times calls from that number. Again today i am getting calls from this number. If my father call to that number it comes with not available message. So please help me through this. Thank you in advance.

My mobile phone has stolen.Please block my sim airtel number [protected] Immediatly.

Dear Airtel
My Bill cycle completed each month at 19th and we paid all amt without any issue both this month I have a issue in data consumption by bill cycle completed in 19th of july but after that 21st of july 20:00 pm msg come you consumed 100% data but we cant use the 1780 mb data after that its show you consumption 100 % data how its possible so airtel we request to u please closed it and given me actually consumption data
My Number - [protected]
My Name - Gyanashwar Bhuwal
Account Number - [protected]
Address - Hno 153, Sikola Bhata Behind Tiwari Hotel, Durg, 491001, Chhattisgarh
Alternate Number - [protected]

Sir
My airtel mobile no is [protected]. my name is samuel raj k.
On 24th july, 26th july and on 27th july, 2016, i have received messages stating rs.5.00/- has been deducted towards "fashion and glam mall" from "at-airinf". as per their directions i have sent sms to "stop" to 155223, 1552330, 1909, yet so far not stopped deducting rs.5/- from my account. i request you to please direct airtel to stop such stealing of balances from my airtel mobile.

Thanking you

Yours faithfully
Samuelraj k

Dear­
Sir / madam, ­
Please update this channel ­
Hind movie channel name - ­
B4u movie, sony wah, manoranjan movie, ­ star utsav movie, zee premiere cinema, ­ maha movie, movie house, housefull act­ion,

Hindi music channel name - ­
M - tunes (sd). zing, insync, ­

Bengali channel name - ­
R plus news, ctvn, calcutta news, ­

Kids channel name - ­
Animax, ­

Sir all dth service activet minimum amou­nt r. s - 400. this channel - neo sports­, neo prime.
But no activet airtel digital tv package­ name mega.
Please sir activet mega package.­

Coustomer id - [protected].­


Suggested­
Partha das­
[protected].­
[protected].­

My airtel number [protected] deleted, it is an lifetime sim card, i have just change it into 4g i dont understand what an why this happend, i m regularly using this number, when your life time scheme started i bought that sim card rs 1000, at that time, and i didnt receive any msg or call regarding deactivating my service, how could you do that directly deleting my number from your service, i have submitted all papers for re creating my number till date it is not started i m not satisfied with airtel service,

Dear airtel,

I have applied for broadband internet connection on (22nd july) friday and received call from airtel but not yet received the confirmation.

I would like to know the status of my application.
Reference number: ontmbanga70914138c

I am not understanding the problem as my neighbor has airtel broadband connection.


—
Nishat

Hi
I requested for a airtel broadband on 15th july 2016, after checking network ports everything payment of rs 4974, was done on 16th july 2016, account no [protected] and i was told that installation will be done on 18 th july. I waited till 21st july, and called the executive several times there was no answer. Then i called aitel help desk none of them picked the calls, atlast i went personally.. I was so shocked that the executive told that there are no network port available so installation can not be done, and your money will be refunded.
Very irresponsible.. No one has responded till i went to help desk, not even picked call despite of several calls,.. After all processing, checking the network ports and payment this is the service i got
Waste of time... Money is blocked.. Everything...

I received this message on 17th july 2016

Documents received against your fixed line account no [protected] installation order no. 82879085. It will be processed in 3 working days. No extra amount to be paid to installation engineer, except additional cpe purchases (If any). For queries, call[protected].

My mobile number is [protected]. Since last 2 'months i have been getting errenous billing. For june airtel rectified it. For july they still haven't. The problem - i use the internet service provided by airtel. I have a package of 1 gb internet. When the usage comes to 100%, i get a mail alerting me. For july, i got a mail on 5th july 12:34 am. Post that i have used internet sporadically which means that my usage from 5th july to 15 july (My billing cycle) should be around 200mb. This would make my total usage to 1.2 gb when i got the bill it shows 2.7gb consumption. How can this happen. There cannot be a deviation of 1.7gb. Am very confident that similar to previous month, there is an error even this month. I have raised it with the airtel nodal officer and appellate authority. They have said they would get back and closed the ticket. I raised the issue again and get to know that they cannot provide me the breakup of the calculation. They also gave it in writing that they have state of the art technology to track the internet usage. If this is the case then how can there be an error of 1.7gb. Now airtel is not even responding to my mails.

By mistake my friend recharge on my no. two times i. e. 115 and 55.
I request to the customer care to cancel the recharge or transfer it to right no.
But don't get the appropriate solution for it.
I called #airtel customer care to resolve this.
My reference number is conrc[protected].
First when i called and asked for solution and he can not solve my problem.
I asked him to transfer the call to the senior advisor. but at this time he disconnected the call.
I call again then i interacted with priyanka (as junior advisor)
And naveen (as senior advisor).
But still i don't get any solution.

3g data recharged on 22july16 with rs225. 3g pack already activated even there is no sign of any 3g/2g/gprs in my mobile. neither i able to use internet. i hv complaint several times in 121 cust. care since 23july2016. no one has resolved my net problem, everybody noted my complain only. kindly resolve my problem within two days or return my money with interest.
I may go ti court n i fight for maan hani.

My daughter having mobile no. [protected] from last seven days my daughter `s mobile is not working. today she is in the airtel gallery from 12 o`clock but till 4 o`clock till mobile is not working and one of their employee mr. sailesh parmar is also misbehaving with my daughter.
Also mr. chirag is main boss he also not relaying he is also not lifting the phone.
And also they have given us four card. but all card is not working.
Help us we r fadup of all this pls take any strick action so pls replay us.

Hi airtel team,

I am using the number [protected]. My rs 230 got deducted overnight.
When i wokeup i found the balance zero in my account.
Airetl always does it to the customers.


I want my money back into my icici bank account. Please call me and refund my money or i will take strict action against you.
I never receive call from airtel executives. Now atleast i expect a call from you and i want my money refunded to my account as soon as possible.