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Airtel Complaints & Reviews

2.1
Updated: Jul 7, 2026
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U
Uday122121
from Bengaluru, Karnataka
Jul 2, 2015
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Address: Bangalore, Karnataka

I have made Rs 1000 online payment for a new broadband connection.And it is said they will revert back in 2 days, but it has been 10 days no SMS, email or update on my payment/ new connection has been sent by Airtel. I have raised multiple complaints and asked them to give my money back.Now they stopped replying to my emails and are least bothered. Payment Details: Application Number: ONBANGA01143228 Transaction Status : Successful Transaction Reference no.: 62260618 Transaction Date & Time: 22/06/2015 19:34:57 Payment Amount (Rs.): 1000 Paid from: Debit Cardleast bothered.
Airtel customer support has been notified about the posted complaint.
Dear Uday,

This is with reference to your post dated 02 July 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Dear Uday,

This is with reference to your post dated 02 July 2015.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@in.airtel.com

Look forward to hearing from you.


Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Hi,

I have received an email it will be credited back to my account with 8 working days. But till today no response. When we call on the customer care they say from today it will take 21 more days. I don't why will it take Airtel 21 working days to put my money back to my account . If that is the case, then can i make any of airtel bills after 21 working days ?? will guys be ok with that.
Call me on [protected].
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    R
    Rajesh C Jain
    Jul 1, 2015
    Resolved
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    Resolved

    Address: Lucknow, Uttar Pradesh

    I am holder of mobile No. [protected] from Lucknow India. Before proceeding to USA I requested for international roaming for which my number was changed to post paid and international roaming was activated. I was shocked to note that at Dubai airport, there was no signal and in USA also there is no signal. Please look into the matter and credit the whole amount to my prepaid account as ig is o[censored]se for me.
    Aug 7, 2021
    Complaint marked as Resolved 
    Airtel customer support has been notified about the posted complaint.
    Dear Mr. Jain,

    This is with reference to your post dated 01 July 2015.

    We would like to acknowledge that we are working to address your concern as soon as possible.

    We will connect with you to get additional details, if required, to resolve the concern effectively.

    You can also get in touch with us at airtel.[protected]@airtel.com


    Regards
    Rakesh Kumar
    airtelpresence (airtel customer service team)
    bharti airtel ltd
    airtel.[protected]@airtel.com
    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence
    Facebook - www.facebook.com/bhartiairtelltd
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      S
      sandesh thakur
      from Lonavla, Maharashtra
      Jul 2, 2015
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      Address: Mumbai City, Maharashtra

      I am using Airtel postpaid connection since much time, I choose plan via airtel sales person of 249 rs per monthly rental plan but few month ago my monthly rental was increased from 249 to 274 Rs. without informed to me so please take some action .
      Airtel customer support has been notified about the posted complaint.
      Dear Mr. Thakur,

      This is with reference to your post dated 02 July 2015.

      We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

      Look forward to receiving the required details at airtel.[protected]@airtel.com

      Regards
      Rakesh Kumar
      airtelpresence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
      Dear Mr. Thakur,

      This is with reference to your post dated 02 July 2015.

      We were waiting to receive your contact details to enable us to address your concern.

      Since we have not heard back from you, we trust your issue has been resolved.

      If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

      Regards
      Rakesh Kumar
      Airtel.presence (airtel customer service team)
      bharti airtel ltd
      airtel.[protected]@airtel.com

      Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

      Twitter - www.twitter.com/airtel_presence
      Facebook - www.facebook.com/bhartiairtelltd
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        B
        bok
        from Ernakulam, Kerala
        Jul 1, 2015
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        Address: Gautam Buddh Nagar, Uttar Pradesh

        I recharged whatsapp pack in 43 rupees toady morning(on 01.07.15) at 6.53AM.Message received that recharged successfully. but when we using whatsapp then amount deducted from airtel main account.Whatsapp package 200MB not display in my mobile. I already contacted 2 times airtel customer care. But result is nil. Transaction ID is 953891, dated 01.07.15
        Airtel customer support has been notified about the posted complaint.
        test
        Dear Customer,

        This is with reference to your post dated 01 July 2015.

        We would like to acknowledge that we are working to address your concern as soon as possible.

        We will connect with you to get additional details, if required, to resolve the concern effectively.

        You can also get in touch with us at airtel.[protected]@airtel.com


        Regards
        Rakesh Kumar
        airtelpresence (airtel customer service team)
        bharti airtel ltd
        airtel.[protected]@airtel.com
        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

        Twitter - www.twitter.com/airtel_presence
        Facebook - www.facebook.com/bhartiairtelltd
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          J
          joesindhi
          from Bengaluru, Karnataka
          Jul 1, 2015
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          Address: Bangalore, Karnataka

          I have done a recharge of rs. 186/- towards net pack on 29 jun 2015 still my netpack is not activated. I tried to contact customer care but of no use no response from them. . I have been using this airtel from 2009 i always face these kind of problems how can you expect me to refer to service others.

          Kindly resolve the issue either recharge netpack for my prepaid no. [protected] or else refund the amount to my account

          Fyi i tried to attach a copy of the transaction of recharge done through my account but could not able to attach.
          Airtel customer support has been notified about the posted complaint.
          Dear Mr. Sindhi,

          This is with reference to your post dated 01 July 2015.

          We would like to acknowledge that we are working to address your concern as soon as possible.

          We will connect with you to get additional details, if required, to resolve the concern effectively.

          You can also get in touch with us at airtel.[protected]@airtel.com


          Regards
          Rakesh Kumar
          airtelpresence (airtel customer service team)
          bharti airtel ltd
          airtel.[protected]@airtel.com
          Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

          Twitter - www.twitter.com/airtel_presence
          Facebook - www.facebook.com/bhartiairtelltd
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            R
            rohitmathur1987
            from Gurgaon, Haryana
            Jul 1, 2015
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            Address: Bangalore, Karnataka

            Hi I have ported to airtel on[protected] and to my horror, people who are calling me most of the times get an error message as 'Number doesnt exists' or ''Please check the number dialled . Now after compaling to airtel also they have closed the request as completed . This issue was spoused to closed withing 20 hrs but more than 40 hrs and no resolution, Additionaly i am they are now saying no issues from their side, where as even from airtel numbers i am not getting calls I am stuck on this network now which i am apying etra for a better service and now paying for not getting incoming calls . Kindly resolve the service asap or i want to switch back to my previous network . Complaint number '62887019'
            Airtel customer support has been notified about the posted complaint.
            Dear Mr. Mathur,

            This is with reference to your post dated 01 July 2015. We would like to confirm that we have shared the resolution details with you.

            Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

            Regards
            Rakesh Kumar
            airtelpresence (airtel customer service team)
            bharti airtel ltd
            airtel.[protected]@airtel.com

            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

            Twitter - www.twitter.com/airtel_presence
            Facebook - www.facebook.com/bhartiairtelltd
            As per my discussion with airtel technical team, this issue is from tata docomo side where they have made some wrong configuration of number after mnp porting out .

            And airtel team is working with them to resolve the issue .

            Waiting for the update
            This issue was fixed last week
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              S
              sudhakarbhai T patil
              from Panaji, Goa
              Jul 1, 2015
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              Address: Surat, Gujarat

              I have received call from mobile no [protected] on dtd.29/06/2015 for offer of recharge dish tv for rs.1960/- for 1year. On their telecom comates i have recharged for rs.1960/- on dt.29/06/2015 for 1year bur they have given upto 1/02/2016 instead up 28/06/2016. My customer no.[protected]. Kindly look in this matter and justify the same. Sudhakarbhai t patil mobil no.[protected] from surat
              Airtel customer support has been notified about the posted complaint.
              5star
              Dear Mr. Patil,

              This is with reference to your post dated 01 July 2015. We would like to confirm that we have shared the resolution details with you.

              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

              Regards
              Rakesh Kumar
              airtelpresence (airtel customer service team)
              bharti airtel ltd
              airtel.[protected]@airtel.com

              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

              Twitter - www.twitter.com/airtel_presence
              Facebook - www.facebook.com/bhartiairtelltd
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                A
                agrawalgd2010
                from Jabalpur, Madhya Pradesh
                Jul 1, 2015
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                Address: Shivpuri, Madhya Pradesh

                Sir, I am a internet user since last 8 yrs from you & I am satisfied with the services. My landline no is 401027 (SHIVPURI, M.P.) My son Deepak Agrawal has also taken internet services with you.(404408) Problem to me is that I am getting bill of 726/-month while newly connected no. of my son is 664/-monthly. As I am a holder of your services since long hence my charges must be below the newly connected numbers. Hence I request you that pl. here my voice & reduce my charges as for new connections.Thanking you sir. Dr.GD Agrawal Shivpuri, M.P.
                Airtel customer support has been notified about the posted complaint.
                Dear Mr. Agrawal,

                This is with reference to your post dated 01 July 2015. We would like to confirm that we have shared the resolution details with you.

                Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                Regards
                Rakesh Kumar
                airtelpresence (airtel customer service team)
                bharti airtel ltd
                airtel.[protected]@airtel.com

                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                Twitter - www.twitter.com/airtel_presence
                Facebook - www.facebook.com/bhartiairtelltd
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                  I
                  iVijayK
                  from Indore, Madhya Pradesh
                  Jul 1, 2015
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                  Address: Gwalior, Madhya Pradesh

                  I vijay kumar sharma r/o of 818/4 kailash vihar near osho dhankendra city center lashkar gwalior (Mp) 474011 requested for disconnection on 30/06/2015 your docket no 57188522 now i wish to continue the same please treat my request as cancelled under advise to me
                  Airtel customer support has been notified about the posted complaint.
                  Dear Vijay,

                  This is with reference to your post dated 01 July 2015. We would like to confirm that we have shared the resolution details with you.

                  Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                  Regards
                  Rakesh Kumar
                  airtelpresence (airtel customer service team)
                  bharti airtel ltd
                  airtel.[protected]@airtel.com

                  Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                  Twitter - www.twitter.com/airtel_presence
                  Facebook - www.facebook.com/bhartiairtelltd
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                    T
                    Tousif Raza khan
                    from Pune, Maharashtra
                    Jul 1, 2015
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                    Address: Bareilly, Uttar Pradesh

                    Details mentioned below about recharge which I have done on 01st June 2015 Mobile number: [protected] Txn Id: 943853 Rs: 249/- Today I recharged from Airtel Apps for internet pack i.e 249 3G to get 1.5Gb and amount has been deduct from my Account and its showing recharged failed and still i am not able to utilise the net services What is the use to download the Airtel Apps if we are facing such an issue Bad experience of Airtel Apps. It is better to recharge from PAYTM apps. So plz refund my amount i dont want to wait till 7 days as per your executive anurag have told me.
                    Airtel customer support has been notified about the posted complaint.
                    Dear Mr.Khan,

                    This is with reference to your post dated 1st July 2015. We would like to confirm that we have shared the resolution details with you.

                    Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                    Regards
                    Sadhu Charan
                    airtelpresence (airtel customer service team)
                    bharti airtel ltd
                    airtel.[protected]@airtel.com

                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                    Twitter - www.twitter.com/airtel_presence
                    Facebook - www.facebook.com/bhartiairtelltd
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                      J
                      Jd Rana
                      from Delhi, Delhi
                      Jul 1, 2015
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                      Address: Gautam Buddh Nagar, Uttar Pradesh

                      Dear team . Today i revived a msg " Update: Service change order no . 9854160 /10067404 for airtel mobile no [protected] has been submitted on 25-Jun-2015 13:30:33 . To check the status of your request anytime, SMS SERVICE 9854160 to 121 ." After calling 121 i got surprise that i got 3g plan activated on my both number ([protected] [protected] ) :) :) who was the man who activated the 3G/4G plans without my concern . i already warn you many times that i dont want any gprs or 3g /4g plan than why are you looting me with out my knowledge. Please be aware i m not going to pay any bill if i see 3g plan charge :) Whats the problem with you . why are you activating 3G/4G services . again and again on my both number [protected], [protected] . have you gone mad . or i should move to other network .kindly tell me clearly because in One month there is 3 time you activated 3g service without my concern . this is ridiculous . Shame on you Airtel further i would love to inform you i have to shutdown my both number if i seen this kind of activity in future on my both number .
                      Airtel customer support has been notified about the posted complaint.
                      Dear Mr. Rana,

                      This is with reference to your post dated 01 July 2015.

                      We would like to acknowledge that we are working to address your concern as soon as possible.

                      We will connect with you to get additional details, if required, to resolve the concern effectively.

                      You can also get in touch with us at airtel.[protected]@airtel.com


                      Regards
                      Rakesh Kumar
                      airtelpresence (airtel customer service team)
                      bharti airtel ltd
                      airtel.[protected]@airtel.com
                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                      Twitter - www.twitter.com/airtel_presence
                      Facebook - www.facebook.com/bhartiairtelltd
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                        P
                        Pvk127
                        from Pune, Maharashtra
                        Jul 1, 2015
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                        Address: Pune, Maharashtra

                        1)I could not get talk time -seconds while recharging my my mobile no (Rs. 55= 10000 L+ S seconds 15 days) that is, I got only 3455 seconds...Recharge date 10/6/15 to 14/6/15 2)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 17/6/15 3)I could not get data of 2G while recharging my my mobile no (Rs.46= 500Mb -28 days) that is, I got only 180 Mb.. recharge date 22/6/15 4) Customer care person did forward my call during call unexpectedly so that i cannot continue with the call due to low balance & they didnot call me back 5) my 20 RS+ 20Rs balance hadbeen cut on 27/6/2015 & on 22/6/2015 wat r u doing ????? please give me my top up data & acount balance Rs 40
                        Airtel customer support has been notified about the posted complaint.
                        Dear Customer,

                        This is with reference to your post dated 01 July 2015.

                        We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                        Look forward to receiving the required details at airtel.[protected]@airtel.com

                        Regards
                        Rakesh Kumar
                        airtelpresence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com

                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
                        Dear Customer,

                        This is with reference to your post dated 01 July 2015.

                        We were waiting to receive your contact details to enable us to address your concern.

                        Since we have not heard back from you, we trust your issue has been resolved.

                        If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                        Regards
                        Rakesh Kumar
                        Airtel.presence (airtel customer service team)
                        bharti airtel ltd
                        airtel.[protected]@airtel.com

                        Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

                        Twitter - www.twitter.com/airtel_presence
                        Facebook - www.facebook.com/bhartiairtelltd
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                          S
                          Santhosh82.suresh
                          from Bangalore, Karnataka
                          Jul 1, 2015
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                          Address: Bangalore, Karnataka

                          my number Airtel Prepaid Mobile #[protected]. I have been calling the customer care for the past 2 days and go through the IVRs but when i want to talk to the customer care executive by pressing 9(as instructed by IVR) the recording say you will be charged for the call.and connects when i agree to it. But since then it dint connect me to the representative. this has been happening for a while. and i have been losing money from my account. I would like the forum to investigate and resolve this issue and take strict action against Airtel. this is no only me but for my another number also [protected]. please take strict action for call drops and return the money back
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                            A
                            amit391
                            from Mumbai, Maharashtra
                            Jul 1, 2015
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                            Address: Mumbai City, Maharashtra

                            I have purchased Airtel Recharge of Rs. 50/- while scratching it, i have lost some digits of its pin number, please send me its recharge pin or recharge my mobile number, i am sending you details of top-up card. Serial No:[protected] Secret Pin:2******0910296 My Mobile No:[protected]
                            Airtel customer support has been notified about the posted complaint.
                            Dear Amit,

                            This is with reference to your post dated 01 July 2015.

                            We would like to acknowledge that we are working to address your concern as soon as possible.

                            We will connect with you to get additional details, if required, to resolve the concern effectively.

                            You can also get in touch with us at airtel.[protected]@airtel.com


                            Regards
                            Rakesh Kumar
                            airtelpresence (airtel customer service team)
                            bharti airtel ltd
                            airtel.[protected]@airtel.com
                            Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                            Twitter - www.twitter.com/airtel_presence
                            Facebook - www.facebook.com/bhartiairtelltd
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                              P
                              pradeeph86
                              Jul 1, 2015
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                              Address: Bangalore, Karnataka

                              I am having a post paid data card [protected]. I was getting only 100 Rs per month as I was not using it. And I was getting mails and sms regarding bill every month. Till April 13th as per the SMS received from Airtel my outstading amount was 224 + data usage of 300 MB exceeding the lower limit. ie. 224+Aprils 100+April 300MB = 500 Rs approx. And I removed the sim from my Tab to avoid extra charge. But unfortunately AIRTEL DID NOT SEND SMS /Email regarding the bill and I thought it wont be more than 500(outstanding). Now I have received call from Airtel and the bill is 1300 Rs. I came to know that April bill alone was 850 Rs. I am not sure how is my April bill 850 when i stopped using it when I exceeded by 300MB??? Why did not I get SMS or email from the month of April to intimate me regarding bill? How would I know that bill would be 1300 where last outstanding was jst 224? Dont you thin its your responsibilty to remind the user about the bill? Please revert as soon as possible.
                              Airtel customer support has been notified about the posted complaint.
                              Dear Pradeep,

                              This is with reference to your post dated 01 July 2015. We would like to confirm that we have shared the resolution details with you.

                              Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                              Regards
                              Rakesh Kumar
                              airtelpresence (airtel customer service team)
                              bharti airtel ltd
                              airtel.[protected]@airtel.com

                              Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                              Twitter - www.twitter.com/airtel_presence
                              Facebook - www.facebook.com/bhartiairtelltd
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                                R
                                rupam srivastava
                                from Mumbai, Maharashtra
                                Jul 1, 2015
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                                Address: Pune, Maharashtra

                                I have applied for new Airtel postpaid connection on 16th June, submitted all the documents, and all verifications done successfully, but the SIM card registration is failed, and this issue is there form last 1 week, no from receives the call, and also disconnect the call. 3 times I have visited to the centre also, everytime, they said it will be done in 2 hours.But the issue is still there
                                Airtel customer support has been notified about the posted complaint.
                                Dear Mr.Srivastava,

                                This is with reference to your post dated 1st July 2015.

                                We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                Look forward to receiving the required details at airtel.[protected]@airtel.com

                                Regards
                                Umesh Arora
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
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                                3.Contactable - Interim

                                Dear,

                                This is with reference to your post dated 26th June 2015.

                                Further to our discussion dated 03 September 2013, we are working on your concern. We would require some more time to resolve it and shall keep you updated of the progress.

                                You can also get in touch with us at airtel.[protected]@in.airtel.com

                                Regards
                                Umesh Arora
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@in.airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                Dear Mr. Srivastava,

                                This is with reference to your post dated 01 July 2015.

                                We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

                                Look forward to receiving the required details at airtel.[protected]@airtel.com

                                Regards
                                Rakesh Kumar
                                airtelpresence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com

                                Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
                                Twitter - www.twitter.com/airtel_presence
                                Facebook - www.facebook.com/bhartiairtelltd
                                Dear Mr. Srivastava,

                                This is with reference to your post dated 01 July 2015.

                                We were waiting to receive your contact details to enable us to address your concern.

                                Since we have not heard back from you, we trust your issue has been resolved.

                                If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

                                Regards
                                Rakesh Kumar
                                Airtel.presence (airtel customer service team)
                                bharti airtel ltd
                                airtel.[protected]@airtel.com

                                Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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                                  R
                                  ragshare247
                                  from Bengaluru, Karnataka
                                  Jul 1, 2015
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                                  Address: Bangalore, Karnataka

                                  Hi


                                  I am having Airtel postpaid connection [protected] from last 10 years. I am facing Network problem ZERO SIGNAL from last 20 days where i stay ( 4A Cross, 3rd Block, HRBR Layout, Kalyan Nagar ) my reference number ( [protected],[protected]. First day when I logged complaint, I have been told that my complaint has been registered and our executive will contact within 4 hours but even after 72 hours nobody contacted.


                                  Last week after constant follow up a network enginner came home to inspect and told will update nothing happened later i received a call from a manager ( After i called up customer care and requested ) and again I complained about no network zero signal, then I was told that there is a network issue where i stay and Airtel will fix it.


                                  When will airtel fix it it is already 25 days after my complaint and why is that I need to pay the bill when i dont have network or service from Airtel where i stay.


                                  It is so annoying that no one can reach me( Elderly Parents) and neither data please fix it ASAP or only other option is to port to other network as other network has good signal at my place.
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                                    M
                                    mycandy
                                    Jun 30, 2015
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                                    Address: Gurgaon, Haryana

                                    Hi, From my Citi bank credit card ( last 4 digit 3153), a fraud payment of Rs.5, 040 has been made to Airtel Payment yesterday -30th June, 2015 @ 4.52 pm. 318392 is the transaction number provided to me by the Citi bank. Could you please reverse out the amount and credit it back to my credit card. Appreciate your help on the same. This seems to be an online transaction done using my card details. Contact number [protected]
                                    Airtel customer support has been notified about the posted complaint.
                                    Dear Mr.Candy,

                                    This is with reference to your post dated 30 June 2015.

                                    We would like to acknowledge that we are working to address your concern as soon as possible.

                                    We will connect with you to get additional details, if required, to resolve the concern effectively.

                                    You can also get in touch with us at airtel.[protected]@airtel.com


                                    Regards
                                    Umesh Arora
                                    airtelpresence (airtel customer service team)
                                    bharti airtel ltd
                                    airtel.[protected]@airtel.com
                                    Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                    Facebook - www.facebook.com/bhartiairtelltd
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                                      sid7989
                                      from Gurgaon, Haryana
                                      Jun 30, 2015
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                                      Address: New Delhi, Delhi

                                      This is to bring to your notice that the prices for my airtel dth [protected] have been increased twice in the last month. The first time it was increased, the excuse of taxes was given. Now their executives don't even feel the need to intimate and when asked, say that the reasons for increase are confidential. This is the most careless attitude i have ever seen. Thanking you Sincerely Siddhartha gupta [protected]
                                      Airtel customer support has been notified about the posted complaint.
                                      Dear Mr. Gupta,

                                      This is with reference to your post dated 30 June 2015. We would like to confirm that we have shared the resolution details with you.

                                      Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

                                      Regards
                                      Rakesh Kumar
                                      airtelpresence (airtel customer service team)
                                      bharti airtel ltd
                                      airtel.[protected]@airtel.com

                                      Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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                                        A
                                        Amrutarsenal
                                        from Gurgaon, Haryana
                                        Jun 30, 2015
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                                        I am Amrut Godbole i hv launched a complaint previously with airtel about very bad network strength at nasik area bt it hasn't been taken care of even after repetitive calls & complaints with airtel's customer care service, not a single executive or their seniors were able to solve the problem or give a satisfactory solution for the same. They told me that problem will be resolved within 48 hrs but it has passed more than 1 month & problems still remains the same i can say the intensity of network fluctuations are increased by several times since then. Now i am feeling sooooooooooooooo irritated that there is no response to a complaint from a telecom company who claims to be number 1 network in india. Its a shame that they are not able to solve the problem or even to justify the reason of it. I request to please take some strict actions against airtel telecom on this particular issue. My phone number is [protected]
                                        Airtel customer support has been notified about the posted complaint.
                                        Dear Amrut,

                                        This is with reference to your post dated 30 June 2015.

                                        We would like to acknowledge that we are working to address your concern as soon as possible.

                                        We will connect with you to get additional details, if required, to resolve the concern effectively.

                                        You can also get in touch with us at airtel.[protected]@airtel.com


                                        Regards
                                        Umesh Arora
                                        airtelpresence (airtel customer service team)
                                        bharti airtel ltd
                                        airtel.[protected]@airtel.com
                                        Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

                                        Twitter - www.twitter.com/airtel_presence
                                        Facebook - www.facebook.com/bhartiairtelltd
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