Airtel Complaints & Reviews

I am from Sri Lanka. I got Airtel Broadband recently. In their advertising Leaflet they said of a data speed of 3.6 mbps. However the the speed checked with Speedtest.net I find -- in the Mornings (7.30am) - Down 0.39, up 0.08 and at midnight (12.00am) Down 0.76, up 0.17. This I informed the Airtel Office. They sent a Technician to check the signal about 3 times and informed me that it could not be improved any more, as I am located a bit far from the Tower (Ariel Distance is Less than 1.5km). Further I was told that a Monthly Bill will be sent to me and make payment when I receive it. No Bills was sent to me and later I found that my BBand dis-connected. I HAD to WAIT ON HOLD FOR MORE THAN 2 HOURS ON their HOTLINE to Contact a Customer service Agent to complain this. This service was used less than 45 days and I am fed up with the way they treat Customers. I feel This is A very low grade Establishment. I am going to an another Service Provider next week. My connection No is[protected] This A Company and 3rd Rate work.

To Air Tele Dish TV
Dear Sir

Pls. set up Dish TV Box
Request you again and again but by your side does not take any request make passed 1 and ½ passed to my Gurudev Electronic Mr Shailesh bhai that in my LCD does clear image Pls. check my air tel box. Got reply that trouble in LCD TV Box.

Gurudev Electronics
Krishan Complex Opp. T.V.Palace Mohan Ni Chal Varachha Road
[protected]

As his suggestion put the LCD TV BOX to company M/s Intex care service at Gas pipe circle after month passed on given pressure it and insert the new circuit card and had show me clear picture of TV by LVD TV BOX

There after I Connected to your Air Tel Box but find same rough picture ( white spots waves )as previous one

That requested my shopkeeper Mr Shailesh .He said wait two day Shortly repair it .

time passes requesting again 2 but Shailesh keep looses so I had no source request to make on phone dial [protected] and it guide dial 12150. as guide keep finger 3 for gujarati and talk with representive finger on 2 wait for some one held but it automatically disconnect


I was failed to contact you there after opened the internet Google search collect your address
put to request find unsatisfied

got the reply said below
Dear Mr. Dave,

Thank you for writing to Airtel Digital TV.

This is with reference to your e-mail regarding service issue of Airtel Digital TV.

We sincerely regret the delay in responding the mail and the inconvenience caused to you.

We would like to inform you that as per our telephonic conversation on 10/11/2010 your service issue has been resolved and your services are active.

It is our privilege to have you as our valued customer and we look forward to a long and fruitful association with you.

Regards,
Sonia Puri
Airtel Digital TV


By your reply my shopkeeper keeping Lazy services I am completely confused it passed two
Month by your side and shopkeeper does not take care of
My mood become off request be fail due to just slight of loose wiring or technical disturbance

It heart me
regards
Suryakant C Dave


my customer care numbered [protected]
my address is
Suryakant Dave
15, Gandhi Vihar,
Lambe Hanuman road,
Surat 395 006
mob:[protected]

Airtel Prepaid Connection — Activation of Hellotunes

I m a regular customer of airtel prepaid connection.. But one day airtel had just activated hellotunes service . I had never activated hellotune service.. After then when i call up customer care then they just replied that " sir, this may be due to technical problem, Please call us after 4 hours"... I had warned them not to deduct my balance for hellotunes but these [censored]s had deduct my balance...

Airtel is the worst service among Telecom services...

Airtel SUCKS...

frm,

Partho MUkherjee
[protected]

I m using prepaid airtel connection from one year. My no is [protected]. I have sony ericsson k550i handset.
currently i m in hisar (Subhash Nagar near ashirwaad academic). I have taken GPRs connection and paying 300 /- per month. now days i m facing problem of net. Not able to access net in my area but it is running well in all other areas well. I have complained twice in air tel care..but still not get any response from there and getting the same problem. I m really very much disappointed with this. They say that mam ur prblm will be solved in 3 days..but today is 8th day when i m facing the same problem.and my whole work is pending. Please do something as soon as possible.

Airtel — Hello Tune receving without any confirmation or sms

On 12nd November, 2008 I received call for Hello tune, that I never did. a tune is activated, again I have not done or requested for this. In consequence they deducted Rs 30 from my balance without my request or confirmation.

my mobile no. [protected]

AIRTEL DIGITAL TV — No connection even after payment

I had registered a request for a new connection for Airtel Digital TV on Airtel website on 21st & 24th instant. In this regard I received a call from phone no.[protected]. The person told me his name 'Anurag' & told me that he is from organization named 'Connectindia' which is part of Airtel. For taking Airtel-Digital TV connection, he asked me to visit their official site 'http://offers.connectindia.in/checkout.htm' and asked to pay Rs.1750/- online. He also assured that somebody from Airtel will call you within 2 - 3 hours and the TV connection will be completed within 24 hours. But till now nobody has called me or visited my place.

On callback to the no.the phone is coming busy.

On enquiring with Airtel Customer Care on tollfree no. 12150, the lady unable to give any details of above said referance.

May I know immediately whether the call I received & the site I visited & paid is genuine or FRAUD ? Accordingly I have to take immediate steps.

Your immediate response is expected.

Thanx

Prashant P Dighe

Airtel-Digital — No connection even after payment

AIRTEL DIGITAL TV

No connection even after payment
I had registered a request for a new connection for Airtel Digital TV on Airtel website on 21st & 24th instant. In this regard I received a call from phone no.[protected]. The person told me his name 'Rijawan' & told me that he is from organization named 'Connectindia' which is part of Airtel. For taking Airtel-Digital TV connection, he asked me to visit their official site 'http://offers.connectindia.in/checkout.htm' and asked to pay Rs.1700/- online. He also assured that somebody from Airtel will call you within 2 - 3 hours and the TV connection will be completed within 24 hours. But till now nobody has called me or visited my place.
he has also given his mobile no-[protected] but no body is reciving the call

On callback to the no.the phone is coming busy.

On enquiring with Airtel Customer Care on tollfree no. 12150, the lady unable to give any details of above said referance.

May I know immediately whether the call I received & the site I visited & paid is genuine or FRAUD ? Accordingly I have to take immediate steps.

Your immediate response is expected.

Please any one help me out

Thanx
pradip Kumar
[protected]

Dear Sir

Same probleam happens with me also if you have find and salution please tell me also

Airtel — no connection even after 10 days

i have paid 750 rs. for broadband connection. they said me a defaulter which is wrong & i have cleared this matter to them.but until now they have not provided me broadband connection.i have deposited rs. 750 on 10 march 2010 but until now their is no response.they have taken my original electricity bill & now not returning it.as this bill is necessary for me to get refund from mp electricity board.

AIRTEL DIGITAL TV — delay in installation and no progress after making several calls to customer care

I have made an online booking for digital TV connection on 30th of March 2010 and been commited that connection will be activated withing 48 hrs of time frame. Till now my digital TV connection is not active and I have no phone call from the department. I have paid the money on 30th march itself and still waiting for connection to be active and working properly.
My customer id is [protected]
My mobile no:[protected]

Thanks
Satya Prakash bharti

Hi

Today I had made a trasaction of Rs 1750 towards my Airtel DTH connection.He promised me with 1 hr I will get an email with all detials.Till now (After 5 hrs) I did not get ant mails.

Airtel — NO CONNECTIVITY AFTER PAYMENT

Tried level best to register a complaint for no connectivity inspite of making payment to Airtel. Everytime a new number is given by the customer care exec. I do feel after such a long waiting and innumerable calls i know more about them then their CEO My request no given by them is 37106066 dated 1st Sept. Can you guys help me out

insttalation setup
coode error B001
COSTOMER ID [protected]

=============INSTALATION SETUP==========
COODE ERROR===== B001
COSTUMER ID===== [protected]
CONTECT MY NUMBER ===[protected]

AIRTEL SERVICE ARE SO LEASY AND LEASY COMPANY

Hi,
I want to shift my existing Airtel Broadband & landLine to my new residence.
So, I logged a request on 5th of September 2008.

Request was to disconnect the existing line by 24th of Sep 2008 from old premises and to reconnect it on 26th of Sep 2008.

After the History of the call, you can Understand..
Attached every proof...

05/09/08 / Shifting Ticket Number 55319 / Reference #: 44104328 / 12:01pm
06/09/08 / Got confirmation from airtel that, There is Availability of connection in the Area.
07/09/08 / Got confirmation from airtel that, There is Availability of connection in the Area.
25/09/08 / 11:00a.m / Reminder to them
26/09/08 / 1:00p.m / Complaint 12159924 / Spoke to Dyana
27/09/08 / 1:00pm / Reference #: 4489247 / Spoke to Anand
27/09/08 / 5:00p.m / Reference #: 44545178 / Spoke to Vinothini - Call escalated to Mr.NesaKumar
29/09/08 / 12:00 Noon / Reference #: 44677974
29/09/08 / 12:17 / Received call from Mr.Ramkee
29/09/08 / 12:34p.m / Received call from Karunanidhi about Enquiry
29/09/08 / 1:55 p.m / Received call from Karunanidhi, stating that, there is no Internet connection in the area.
29/09/08 / 2:15 p.m / I Called Mr.Ramkee[protected] To inform the Status.
29/09/08 / 2:25 p.m / Spoke to Venkat In Customer Care /[protected]
29/09/08 / 2:17 p.m / Received a message from Ramkee / Would Call me by 4:00p.m
29/09/08 / 4:16 p.m / Sent Message to Ramkee, asking wat happened?
29/09/08 / 4:16 p.m / Sent Message to Ramkee, asking wat happened?
29/09/08 / 4:18 p.m / Received a message asking for 20 more minutes
29/09/08 / 5:00 p.m / No Status upto now.
29/09/08 / 5:45 p.m / Ramkee Called me up( Reference #:[protected] and said, there is no connectivity to the place. More Over he told me that, he will do something by the next day afternoon 12:30

I think, you can know, how worst is the Airtel.

I lost my client, I lost my mental stability, Mental pressure, Money loss.

What is Airtel going to do for this? This is not a simple issue...

Not even a single bill, I had paid less...

From the Call history with the Airtel customer care, They can know, how much, am stressed.

Please, do something for this. I never need any person to be cheated by Airtel here after...

They made me trusted, that, I will get connection and now they saying, they can't.. After they itself committed, they can...

Regards,
Anish V Mathew

This mail is to bring to your notice about the poor service provided by airtel broadband. i have installed airtel broadband service during the month of june 2009, The connection was provided and the DP box was placed 30m away from my residence, due to that there was lot of interruption in the broadband connection. so i have posted a complaint during the month of september 2009 and the complaint number is 23773524, there was no response to my complaint, so i have posted two more complaints in the month of october 2009 and the complaint numbers are 25556650, sa2x2900-1 bt that was too in vain. till date my complaints are not rectified.
instead of placing DP box in my residence they have cancelled my connection without bringing to my notice and now they are claiming Rs.2, 800. Not satisfy the customers complaints and cancelling the connection and claiming Rs.2800 is not inorder.

I request you to make a thorough investegation on it, cancel the claimed amount, fix the DP box at my home and provide us proper service

A.M.R.Gandhi,
12/82, azzizudin khan bagadhur street,
triplicane highroad,
triplicane,
chennai-600005
reference number:[protected].

Dear Sir/Madam,

This mail is to bring to your notice about the poor service provided by airtel broadband. i have installed airtel broadband service during the month of june 2009, The connection was provided and the DP box was placed 30m away from my residence, due to that there was lot of interruption in the broadband connection. so i have posted a complaint during the month of september 2009 and the complaint number is 23773524, there was no response to my complaint, so i have posted two more complaints in the month of october 2009 and the complaint numbers are 25556650, sa2x2900-1 bt that was too in vain. till date my complaints are not rectified.
instead of placing DP box in my residence they have cancelled my connection without bringing to my notice and now they are claiming Rs.2, 800. Not satisfy the customers complaints and cancelling the connection and claiming Rs.2800 is not inorder.

I request you to make a thorough investegation on it, cancel the claimed amount, fix the DP box at my home and provide us proper service

Hi Rakesh,

No one has tried to contact me so far.

Regards
Manoj

Sir !

What resolution have you given me... I have no communication from Airtel.

Airtel-Blackberry — Sending sucking bills

Please note whenever u go in for a Blackberry package of RS.499/- from airtel, Airtel sucks you throughly. I quote the sentence from the letter i had received: "the Blackberry goes to the server every 15 minutes to check for any data in the email, this process is called 'Polling'. Further, Rs.0.50 paise is charged for 1KB." In short whether there is message or not, you are paying Rs.4/- per hour and Rs.96/- per day or Rs. 2, 880/- per month as GPRS charges. This info is never revealed to the customer.
I received a fat bill and arguing out with the Nodal officer thru lots of correspondence. If anyone interested to help me i shall be very happy.
Moreover, such polling charges i discovered is not charged by Competitor Vodafone. Which company will you opt for? Be careful and get all details.
with best,
Vatsal

Airtel-Blackberry — BB Service

I had purchased a Black Berry in 2007 & then in 2009.

I had given it as its display was lost in March 2010. It had been 1.5 Months since I had given mobile for Change. They gave me a handset after 1 month but it was not functional so i returned them back.

Every time I give BB for some problem i don't receive it before 1 month. This is really ridiculous. For now it had been 1.5 months. I have to travel abroad. My lot of work is hindering because of this.

Please trust me it is really harassing.


Ankit Agrawal
Indore India

Airtel Broadband — musiq portal subscription

please deactivate my musiq portal subscription , i don,t require that musical portal for my landline my no is[protected] already we register through your coustemercare executive through phone our complaint id is 30797143 so please do me the needful


thank you

Dear sir,
I registered with NDNC on 03/09/09, and the unique reference number is S[protected]. I sent more than 100 messages to all and sundry in the company, to the appellate Authority, Nodal Officer and everyone. But no result still i am getting Ad messages , even though I was informed by the Appellate Authority that 58888 has blocked all messages to my number. I am enclosing all the messages to and from Appellate Authority as well. You can decide.

Copies[protected]
Dear Mr. Gunasekaren,

Thank you for contacting Airtel.

You have expressed concern over promotional message and call received for your mobile number [protected].

We understand your concern and will work towards resolving the same.

We would like to inform you that, your Airtel number is already registered under NDNC on 03/09/09, and the unique reference number is S[protected].

If you received promotional calls and SMS means, please revert back with the following details,

1. Date and Time of call

2. Content of Message or Call

3. Message centre number

4. Name of the organisation

Looking forward to be of assistance to you always.

For further assistance, mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards,

Krishnaprasath G
Customer Care Executive
Bharti Airtel Limited[protected]
[protected]
Dear Mr. Gunasekaran


Thank you for contacting Airtel.

We refer to your e-mail dated 30th October 2009 , regarding Mobile # [protected]


We thank you for highlighting your concerns and we sincerely regret for the inconvenience caused to you in this regard if any.

We wish to confirm that we have registered your below complaint on DND against the service request number [protected]. We will revert to you on or before 12th Nov 2009

We request your cooperation till then.

We wish to confirm that the above mentioned mobile number has been registered under DND (Do not disturb)

However we would also like to tell you that we need your support co-operation to work towards gradually getting these calls stopped. Every time we receive a complaint, we are allowed by the regulation to take action against the Tele Marketers. We first write warning letters, then impose financial penalty & then disconnect. In this way we hope to have these calls stopped.

We trust the above adequately addresses your query. Your interaction id for this e-mail is [protected]


It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.


Thanking you and assuring you of our best services at all times.

For further assistance, please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards
Asif
[protected]--
Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is [protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.


[protected]-Original Message[protected]------
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
Date: 03/11/2009 08:59:29 AM
From: guna.[protected]@gmail.com
To: [protected]@airtelindia.com
Message body:

dear sir
NDNC request Unique No- S[protected] on 3.9.09 Customer care Service Request no[protected] on 30.10.09
her is a list of calls i get frequently. see the frequency and time they send they send these messages.


1. Sender Tm-my Today from message centre

[protected] about cricket on 2.11.09 at
07;32;44pm
2. Sender 54321 from message centre
[protected] about cricket on 2.11.09 at
08;56;18pm
3. Sender 54321 from[protected] about cricket on
2.1109 at 09;54;09pm
4. Sender54321 from[protected] about cricket on
02.11.09 at 10;32;26pm
5. Sender54321 from[protected] about cricket
on02.11.09 at 10;32;42pm
6. Sender 54321 from[protected] about cricket
on2.1109 at 11;41;22pm
7. Sender 5454203 from [protected] about cricket on
3.11.09 at 12;17;53am
8. Sender 58888 from [protected] about MCLUB on
3.11.09 at 08;26;13am

Such frequent messages at midnight is too much and quite disturbing.Should w not have peace at night. Dont they have any scruples . Being a heart patient at that it is quite frustrating because if you in a responsible position cant stop this who else can Should I bear pain this till 12th Nov as you said. I couldnot even sleep freely at night and got my Blood pressure running high due to this.
Please do something about this . I cannot bear his . Thinking about this itself is raising my blood pressure.

G.Gunasekaran


On Fri Oct 30 2009 at 5:32 PM [protected]@airtelindia.com wrote:


Dear Mr. Gunasekaran

Thank you for contacting Airtel.

As per your previous mails you had expressed concern over Promotional messages for your Airtel number [protected].

We understand your concern and will work towards resolving the same.

Your concern has been registered under Service Request number is [protected] and forwarded to concern department.

Please make note of the Service Request number for future communication and correspondence. We will revert back to you on or before 12 11 09.

We realize that this situation must have greatly inconvenienced you. We request your cooperation until such time.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Sudhakar M
Customer Care Executive
Bharti Airtel Limited

To leave your feedback on the current interaction please use the following URL-
https: ispeed.airtel.in iVoiceFeedback Search EFViewerDE.aspx info=0F7197E077DD77DA7EC018BB144987DA7EEF53F11B798C8CF61B7D8A[protected]E8C848DF...⇄ refno=[protected]

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: guna.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:06:34
Subject: Re: [protected] [ BAL [protected] [protected] ]

Dear sir
After the above mail I recieved another message in the mobile from AT- promo at 01;12;58 pm from mobile [protected].
Content is about launch of advantage plan-1 year validity

Regards
Gunasekaran





On Fri Oct 30 2009 at 9:02 AM [protected]@airtelindia.com wrote:


Dear Mr. Gunasekaren

Thank you for contacting Airtel.

You have expressed concern over promotional message and call received for your mobile number [protected].

We understand your concern and will work towards resolving the same.

We would like to inform you that your Airtel number is already registered under NDNC on 03 09 09 and the unique reference number is
....Rest of the message is truncated.
[protected]--
Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is[protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.


[protected]-Original Message[protected]------
Subject: Fwd: Fwd: [protected] [|BAL|[protected]|[protected]|]
Date: 25/11/2009 09:21:59 AM
From: guna.[protected]@gmail.com
To: nodalofficer.[protected]@airtel.in;[protected]@airtelindia.com;appellate.[protec...⇄
Message body:

Dear sir
Even today I received a message from Sender 58888 - MClub - Message centre[protected] at 08.17.44 am on 24.11.2009.

So it is clear that 58888 has not been deactivated till this moment.
Your immediate action is requested in this regard.
I have already sent a copy of all my messages and your replies to the Apellate Authority as well.

Thank you.
G.Gunasekaran



[protected] Forwarded message[protected]
From: Gunasekaran Govindarajan guna.[protected]@gmail.com
Date: Mon Nov 23 2009 at 5:47 PM
Subject: Fwd: Fwd: [protected] [ BAL [protected][protected] ]
To: appellate.[protected]@airtel.in





[protected] Forwarded message[protected]
From: Gunasekaran Govindarajan guna.[protected]@gmail.com

Date: Mon Nov 23 2009 at 5:34 PM
Subject: Re: Fwd: [protected] [ BAL [protected][protected] ]

To: Nodalofficer.[protected]@airtel.in


Dear sir
Iam sorry to dispute your finding. Iam still now getting messages from 58888
Following are the records
1. Sender 58888- Mclub- message centre [protected] sent on 19.11.2009 at 08.11.50am 2. Got a call from [protected] for caller tunes at
11.00Am on 14.11.2009
3. Sender AT-Promo Message centre [protected] on
19.11.2009 at 03.52.24pm
4. AT- Talktime- message centre [protected] on 20.11.09 at 06.49.12pm 5. AT-Talktime- message centre[protected] on21.11.09 at 03.39.42pm 6. Sender 58888 MClub -Message Centre[protected] on 23.11.2009 at 08.04.46am 7. AT-Talktime- message centre[protected]- on 23.11.2009 at 10.38.06

So it seems your advice to the concerned message centre to deactivate has not been acted upon.
Iam very much concerned about the ineffectiveness of my DND registration. even after 75 days or so.

Thanks for your communication
Gunasekaren.G



On Thu Nov 19 2009 at 7:00 PM Nodalofficer.[protected]@airtel.in wrote:




Dear Mr.Gunasekaran

Thank you for contacting Airtel.


We refer to your e-mail dated 13th November 2009 regarding Mobile # [protected]

We would like to inform you that we have verified your records and found that the subscription services -(mclub) 5888 has been deactivated for the above mentioned mobile number.


It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.


We trust the above adequately addresses your query. Your interaction id for this e-mail is[protected]


Thanking you and assuring you of our best services at all times

For further assistance please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards

Ambika

Nodal Officer
Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am and 6:30 pm






Gunasekaran Govindarajan guna.[protected]@gmail.com

[protected]:47 AM

To
Nodalofficer.[protected]@airtel.in
cc

Subject
Re: Fwd: [protected] [ BAL [protected][protected] ]

P Please do not print this e-mail unless it is absolutely necessary P





Dear sir
I would like to thank you for your kind action regarding deactivation of 54542 and others.
Still I am continuously receiving promotional messages of MClub from sender 58888 -message centre [protected].

Message Details from MClub lately.
1. on[protected] at 08:16:17am
2. on[protected] at 08:25:17am

I would be very much obliged to you If you could arrange to stop this as well
Thanks and Regards
Gunasekaran

On Tue Nov 1
....Rest of the message is truncated.



So this is how iam polished off by Airtel people. The kind of service they provide????????????? God help us.

Regards
Gunasekaran

My Customer ID is [protected].
on[protected] i reinstalled my DTH connection at new address. After installing the settop box was not showing sufficient signal level and quality, i told the service engineer Mr. Tinku mobile no. [protected] to get the signal quality improved. he told me that there may be weather problem, everything would be alright, and he may be contacted for any problem, if occurs. from the very next day the signal quality deteriorated. i called him so many times but he didnt respond.

since i was bust with my shifting, finally on[protected] i formally complained at cutsomer care vide complaint no.25664194. on[protected] the engineer came and concluded that the dish location is not correct and would be reinstalled. he told me that he has already informed his office and the same person would rectify the problem who has earlier installed.
i waited for full[protected] and[protected] no body turn up. on[protected] i again complained at CC vide complain no. 25731452. today its[protected] more than 8 days. my dish problem is not yet solved. EVERYTIME I COMPLAIN, A NEW COMPLAIN NO WITH 24 HRS TIME IS GIVEN
THESE ARE MY VARIOUS COMPLAIN NOS I HAVE DONE VIDE EMAIL/ CC ETC 25664194,
25731452, 25792568, 25813751, 25814735, 25815215, 25850329.
digital guys call for feedback only and i tell them the whole problem everytime i have told 100times the same thing to 50s customer person. everytime i call on their cc no.[protected] i had to wait for more than 30min with repeated call drops. calling to their so called senior executives is no vain.
ONE MORE THING, AIRTEL DIGITAL ARE CHEATERS THEY FRAUDULENTLY CHANGED MY ADDRESS IN THEIR SYSTEM ON[protected] SO THAT THEY CAN MAKE EXCUSES THAT MY ADDRESS IS WRONG. HOW CAN MY ADDRESS GET CHANGED IN 5 DAYS OF REINSTALLATION ONLY?
I AM FED UP WITH AIRTEL. AIRTEL SERVICE IS WORST I HAVE EVER SEEN. IM DISCONNECTING MY DTH AND HAS ALSO APPLIED FOR PORTING OF MY AIRTEL MOBILE.

UNFORTUNATELY THERE IS NO EFFECTIVE AND TIMELY CONSUMER COURT IN INDIA OTHERWISE I WOULD HAVE SUED THEM.
I
CANT EXPRESS THE MENTAL TRAUMA I HAVE GONE THRU IN THESE 8-10 DAYS. WILL NEVER TAKE ANY AIRTEL SERVICE IN FUTURE.

sir, I was using Airtel Prepaid connection for last two years. I converted my connection to postpaid using same number along with six of my collegues with unlimited CUG. We submitted all relevant documents to your Excutive Mr.Abdul ([protected]) on 09 Aug 08. Our post paid connection were activated from 11 Aug 08.My Outgoing calls were blocked from 20 Aug 08. I was told by customer care that my Residential adderess was not correct. I submitted my Ration Card as my Address proof and my company identity card as my Identity proof which has my old address. The person who came for the enquiry, enquired in my old address. I informed customer care and to Mr Abdul who might have wrongly placed my identicard as my address proof in place of my Ration Card. Till to date both the sources failed to solve my problem even after i am ready to prove my residential address.When I contacted Airtel customer care, I was told to apply for new connection which is not possible at this moment as i used my No. for my profession. My business gets affect as i do visit Ships at anchorage were no other communication other than my mobile.There is no fradulant connection as i was using the same no. as prepaid, even you can take reference from my collegues who has CUG with me.

Dear Sir,
I purchased an Airtel prepaid sim at Cennai on the month of May, I subbmited all the document proof, after a few days the outgoing call blocked for the reason of resubmit proof and I also submit my proof again at Sholinghur, Vellore district Airtel agency on 16.07.08 Please clear this problem.

Sim No. [protected]
Sim Sl. No.[protected]

Thanking you,
Magbul

My mobile no is [protected](Postpaid).My outgoing is blocked from 31st May.I have make payment for dues on 19th of May.Till date it was not activated
Do the needfull
Regards
Baba singhan

Hi

It is really very poor and pathetic service from Airtel.
On 18 Mar 2010 around 9:50 am i have received SMS from 54321 [Thanks for downloading Adorablebeauty from Airtel.You have been charged Rs 15.Mobile TV Watch IPL http: 10.2.34.47 OTA http: 10.2.34.47 OTA ) ] after this i have been charged Rs 15.Then i talked to customer care regarding this.

Complain no is [protected].

After registering this complain subsequently i have been charged Rs 110 in total.
Total amount 110 has been deducted from my Airtel account no [protected].
This billing is totally wrong and baseless because i have not done any downloading or surfing from my cell phone.
Due to this i have talked to delhi nodal officer Zeenie Chugh(+ 91 [protected]) .
But she was not ready to log any kind of complain even she told me that this is not a complain this is only clarification which she gave me.

I need my Rs.110 revert back otherwise i will go to your senior authorities.


Regards
Ajay Kumar
[protected]

Samething happened with me

Cheated by Airtel
Hi
I am Vaasir Iam also in the same problem
It is really very poor and pathetic service from Airtel.
On 26 Mar 2010 around 9:28 pm i have received SMS from 54321 [Thanks for downloading CombatJetAttack from Airtel. You have been charged Rs 20. MobileTV Watch IPL http://10.2.34.47/OTA] after this i have been charged Rs 20.Then i talked to customer care regarding this.

Complain no is [protected]

I HAVE BEEN CHARGED RS 3/- FOR THE SAME CAUSE, EVEN I DID'NT ASKED FOR THAT.

Yes it happens most of the time and no one does anything about it...it has happened with me too but no revert back of my money even though i called customer care and told the reason...but they are replying that this is not there fault... then whose fault is???...

Yes it happens most of the time and no one does anything about it...it has happened with me too but no revert back of my money even though i called customer care and told the reason...but they are replying that this is not there fault... then whose fault is???...

Yes it happens most of the time and no one does anything about it...it has happened with me too but no revert back of my money even though i called customer care and told the reason...but they are replying that this is not their fault... then whose fault is???...

Dear sir
This complaint is toward my post paid mobile connection and airtel. I had purchased a post paid connection from airtel, no is [protected].I have received a bill amount of 5000 on this , whereas my credit limit was 2500. I have been told that I was being charged toward my GPRS usage, but I was never told during the month that I was crossing my credit limit. Neither my outgoing was barred after crossing 2500 limit. This is fault and failure from airtel side not my side I already paid them 2500 rs and I cannot pay any further to this
So kindly look into this
Thax
Puran mishra
[protected]

Dear Sir /Ma'am !
This to bring in kind notice I got an sms from airtel on 5th March'15That. "Best offer for you 1. Rs 455=3GB 3G, 56D 2 250=250 main a/c FTT 3 Rs44=Rs20 TT, 30D 4* 160=160, 300+315TT 5Rs 74=Loc mob 30p/min Extra benefit in 2hrs.Airte myPack, Dial*129*4#".So get recharged my cell with 455 on 5-3-2015 at02:03 PM from Trans ID [protected].BUT I did not get the benefit from this offer I had called many a time to costumer care but nobody gave any satisfactory answer.So I now complain you for the same .
Kindly resolve the problem .

My no is [protected]
AGRA .U.P