Airtel Complaints & Reviews

Hi,
I want to shift my existing Airtel Broadband & landLine to my new residence.
So, I logged a request on 5th of September 2008.

Request was to disconnect the existing line by 24th of Sep 2008 from old premises and to reconnect it on 26th of Sep 2008.

After the History of the call, you can Understand..
Attached every proof...

05/09/08 / Shifting Ticket Number 55319 / Reference #: 44104328 / 12:01pm
06/09/08 / Got confirmation from airtel that, There is Availability of connection in the Area.
07/09/08 / Got confirmation from airtel that, There is Availability of connection in the Area.
25/09/08 / 11:00a.m / Reminder to them
26/09/08 / 1:00p.m / Complaint 12159924 / Spoke to Dyana
27/09/08 / 1:00pm / Reference #: 4489247 / Spoke to Anand
27/09/08 / 5:00p.m / Reference #: 44545178 / Spoke to Vinothini - Call escalated to Mr.NesaKumar
29/09/08 / 12:00 Noon / Reference #: 44677974
29/09/08 / 12:17 / Received call from Mr.Ramkee
29/09/08 / 12:34p.m / Received call from Karunanidhi about Enquiry
29/09/08 / 1:55 p.m / Received call from Karunanidhi, stating that, there is no Internet connection in the area.
29/09/08 / 2:15 p.m / I Called Mr.Ramkee[protected] To inform the Status.
29/09/08 / 2:25 p.m / Spoke to Venkat In Customer Care /[protected]
29/09/08 / 2:17 p.m / Received a message from Ramkee / Would Call me by 4:00p.m
29/09/08 / 4:16 p.m / Sent Message to Ramkee, asking wat happened?
29/09/08 / 4:16 p.m / Sent Message to Ramkee, asking wat happened?
29/09/08 / 4:18 p.m / Received a message asking for 20 more minutes
29/09/08 / 5:00 p.m / No Status upto now.
29/09/08 / 5:45 p.m / Ramkee Called me up( Reference #:[protected] and said, there is no connectivity to the place. More Over he told me that, he will do something by the next day afternoon 12:30

I think, you can know, how worst is the Airtel.

I lost my client, I lost my mental stability, Mental pressure, Money loss.

What is Airtel going to do for this? This is not a simple issue...

Not even a single bill, I had paid less...

From the Call history with the Airtel customer care, They can know, how much, am stressed.

Please, do something for this. I never need any person to be cheated by Airtel here after...

They made me trusted, that, I will get connection and now they saying, they can't.. After they itself committed, they can...

Regards,
Anish V Mathew

This mail is to bring to your notice about the poor service provided by airtel broadband. i have installed airtel broadband service during the month of june 2009, The connection was provided and the DP box was placed 30m away from my residence, due to that there was lot of interruption in the broadband connection. so i have posted a complaint during the month of september 2009 and the complaint number is 23773524, there was no response to my complaint, so i have posted two more complaints in the month of october 2009 and the complaint numbers are 25556650, sa2x2900-1 bt that was too in vain. till date my complaints are not rectified.
instead of placing DP box in my residence they have cancelled my connection without bringing to my notice and now they are claiming Rs.2, 800. Not satisfy the customers complaints and cancelling the connection and claiming Rs.2800 is not inorder.

I request you to make a thorough investegation on it, cancel the claimed amount, fix the DP box at my home and provide us proper service

A.M.R.Gandhi,
12/82, azzizudin khan bagadhur street,
triplicane highroad,
triplicane,
chennai-600005
reference number:[protected].

Dear Sir/Madam,

This mail is to bring to your notice about the poor service provided by airtel broadband. i have installed airtel broadband service during the month of june 2009, The connection was provided and the DP box was placed 30m away from my residence, due to that there was lot of interruption in the broadband connection. so i have posted a complaint during the month of september 2009 and the complaint number is 23773524, there was no response to my complaint, so i have posted two more complaints in the month of october 2009 and the complaint numbers are 25556650, sa2x2900-1 bt that was too in vain. till date my complaints are not rectified.
instead of placing DP box in my residence they have cancelled my connection without bringing to my notice and now they are claiming Rs.2, 800. Not satisfy the customers complaints and cancelling the connection and claiming Rs.2800 is not inorder.

I request you to make a thorough investegation on it, cancel the claimed amount, fix the DP box at my home and provide us proper service

Hi Rakesh,

No one has tried to contact me so far.

Regards
Manoj

Sir !

What resolution have you given me... I have no communication from Airtel.

Airtel-Blackberry — Sending sucking bills

Please note whenever u go in for a Blackberry package of RS.499/- from airtel, Airtel sucks you throughly. I quote the sentence from the letter i had received: "the Blackberry goes to the server every 15 minutes to check for any data in the email, this process is called 'Polling'. Further, Rs.0.50 paise is charged for 1KB." In short whether there is message or not, you are paying Rs.4/- per hour and Rs.96/- per day or Rs. 2, 880/- per month as GPRS charges. This info is never revealed to the customer.
I received a fat bill and arguing out with the Nodal officer thru lots of correspondence. If anyone interested to help me i shall be very happy.
Moreover, such polling charges i discovered is not charged by Competitor Vodafone. Which company will you opt for? Be careful and get all details.
with best,
Vatsal

Airtel-Blackberry — BB Service

I had purchased a Black Berry in 2007 & then in 2009.

I had given it as its display was lost in March 2010. It had been 1.5 Months since I had given mobile for Change. They gave me a handset after 1 month but it was not functional so i returned them back.

Every time I give BB for some problem i don't receive it before 1 month. This is really ridiculous. For now it had been 1.5 months. I have to travel abroad. My lot of work is hindering because of this.

Please trust me it is really harassing.


Ankit Agrawal
Indore India

Airtel Broadband — musiq portal subscription

please deactivate my musiq portal subscription , i don,t require that musical portal for my landline my no is[protected] already we register through your coustemercare executive through phone our complaint id is 30797143 so please do me the needful


thank you

Dear sir,
I registered with NDNC on 03/09/09, and the unique reference number is S[protected]. I sent more than 100 messages to all and sundry in the company, to the appellate Authority, Nodal Officer and everyone. But no result still i am getting Ad messages , even though I was informed by the Appellate Authority that 58888 has blocked all messages to my number. I am enclosing all the messages to and from Appellate Authority as well. You can decide.

Copies[protected]
Dear Mr. Gunasekaren,

Thank you for contacting Airtel.

You have expressed concern over promotional message and call received for your mobile number [protected].

We understand your concern and will work towards resolving the same.

We would like to inform you that, your Airtel number is already registered under NDNC on 03/09/09, and the unique reference number is S[protected].

If you received promotional calls and SMS means, please revert back with the following details,

1. Date and Time of call

2. Content of Message or Call

3. Message centre number

4. Name of the organisation

Looking forward to be of assistance to you always.

For further assistance, mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards,

Krishnaprasath G
Customer Care Executive
Bharti Airtel Limited[protected]
[protected]
Dear Mr. Gunasekaran


Thank you for contacting Airtel.

We refer to your e-mail dated 30th October 2009 , regarding Mobile # [protected]


We thank you for highlighting your concerns and we sincerely regret for the inconvenience caused to you in this regard if any.

We wish to confirm that we have registered your below complaint on DND against the service request number [protected]. We will revert to you on or before 12th Nov 2009

We request your cooperation till then.

We wish to confirm that the above mentioned mobile number has been registered under DND (Do not disturb)

However we would also like to tell you that we need your support co-operation to work towards gradually getting these calls stopped. Every time we receive a complaint, we are allowed by the regulation to take action against the Tele Marketers. We first write warning letters, then impose financial penalty & then disconnect. In this way we hope to have these calls stopped.

We trust the above adequately addresses your query. Your interaction id for this e-mail is [protected]


It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.


Thanking you and assuring you of our best services at all times.

For further assistance, please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards
Asif
[protected]--
Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is [protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.


[protected]-Original Message[protected]------
Subject: Re: [protected] [|BAL|[protected]|[protected]|]
Date: 03/11/2009 08:59:29 AM
From: guna.[protected]@gmail.com
To: [protected]@airtelindia.com
Message body:

dear sir
NDNC request Unique No- S[protected] on 3.9.09 Customer care Service Request no[protected] on 30.10.09
her is a list of calls i get frequently. see the frequency and time they send they send these messages.


1. Sender Tm-my Today from message centre

[protected] about cricket on 2.11.09 at
07;32;44pm
2. Sender 54321 from message centre
[protected] about cricket on 2.11.09 at
08;56;18pm
3. Sender 54321 from[protected] about cricket on
2.1109 at 09;54;09pm
4. Sender54321 from[protected] about cricket on
02.11.09 at 10;32;26pm
5. Sender54321 from[protected] about cricket
on02.11.09 at 10;32;42pm
6. Sender 54321 from[protected] about cricket
on2.1109 at 11;41;22pm
7. Sender 5454203 from [protected] about cricket on
3.11.09 at 12;17;53am
8. Sender 58888 from [protected] about MCLUB on
3.11.09 at 08;26;13am

Such frequent messages at midnight is too much and quite disturbing.Should w not have peace at night. Dont they have any scruples . Being a heart patient at that it is quite frustrating because if you in a responsible position cant stop this who else can Should I bear pain this till 12th Nov as you said. I couldnot even sleep freely at night and got my Blood pressure running high due to this.
Please do something about this . I cannot bear his . Thinking about this itself is raising my blood pressure.

G.Gunasekaran


On Fri Oct 30 2009 at 5:32 PM [protected]@airtelindia.com wrote:


Dear Mr. Gunasekaran

Thank you for contacting Airtel.

As per your previous mails you had expressed concern over Promotional messages for your Airtel number [protected].

We understand your concern and will work towards resolving the same.

Your concern has been registered under Service Request number is [protected] and forwarded to concern department.

Please make note of the Service Request number for future communication and correspondence. We will revert back to you on or before 12 11 09.

We realize that this situation must have greatly inconvenienced you. We request your cooperation until such time.

For further assistance mail us at [protected]@airtelindia.com.

We value your association with Airtel.

Warm Regards

Sudhakar M
Customer Care Executive
Bharti Airtel Limited

To leave your feedback on the current interaction please use the following URL-
https: ispeed.airtel.in iVoiceFeedback Search EFViewerDE.aspx info=0F7197E077DD77DA7EC018BB144987DA7EEF53F11B798C8CF61B7D8A[protected]E8C848DF...⇄ refno=[protected]

Simplify Life with Airtel Selfcare. Just dial 121# and get instant information related to your account on your Mobile Screen.

[protected]Original Message[protected]
From: guna.[protected]@gmail.com
To: [protected]@airtelindia.com
Cc:
Sent:[protected]:06:34
Subject: Re: [protected] [ BAL [protected] [protected] ]

Dear sir
After the above mail I recieved another message in the mobile from AT- promo at 01;12;58 pm from mobile [protected].
Content is about launch of advantage plan-1 year validity

Regards
Gunasekaran





On Fri Oct 30 2009 at 9:02 AM [protected]@airtelindia.com wrote:


Dear Mr. Gunasekaren

Thank you for contacting Airtel.

You have expressed concern over promotional message and call received for your mobile number [protected].

We understand your concern and will work towards resolving the same.

We would like to inform you that your Airtel number is already registered under NDNC on 03 09 09 and the unique reference number is
....Rest of the message is truncated.
[protected]--
Dear Airtel Customer,

Thank you for writing to us.Your request has been registered with us and your unique reference no. is[protected]. Request you to quote your unique reference number for future interactions. We shall get back to you within 24 hours.

Warm Regards
Airtel Customer Service

Note: Please mention your mobile no. in the subject of the email whenever you write to us for a quicker response. Do not include any space or any special characters between the digits.

This is an auto-generated response. Kindly do not reply on this mail.


[protected]-Original Message[protected]------
Subject: Fwd: Fwd: [protected] [|BAL|[protected]|[protected]|]
Date: 25/11/2009 09:21:59 AM
From: guna.[protected]@gmail.com
To: nodalofficer.[protected]@airtel.in;[protected]@airtelindia.com;appellate.[protec...⇄
Message body:

Dear sir
Even today I received a message from Sender 58888 - MClub - Message centre[protected] at 08.17.44 am on 24.11.2009.

So it is clear that 58888 has not been deactivated till this moment.
Your immediate action is requested in this regard.
I have already sent a copy of all my messages and your replies to the Apellate Authority as well.

Thank you.
G.Gunasekaran



[protected] Forwarded message[protected]
From: Gunasekaran Govindarajan guna.[protected]@gmail.com
Date: Mon Nov 23 2009 at 5:47 PM
Subject: Fwd: Fwd: [protected] [ BAL [protected][protected] ]
To: appellate.[protected]@airtel.in





[protected] Forwarded message[protected]
From: Gunasekaran Govindarajan guna.[protected]@gmail.com

Date: Mon Nov 23 2009 at 5:34 PM
Subject: Re: Fwd: [protected] [ BAL [protected][protected] ]

To: Nodalofficer.[protected]@airtel.in


Dear sir
Iam sorry to dispute your finding. Iam still now getting messages from 58888
Following are the records
1. Sender 58888- Mclub- message centre [protected] sent on 19.11.2009 at 08.11.50am 2. Got a call from [protected] for caller tunes at
11.00Am on 14.11.2009
3. Sender AT-Promo Message centre [protected] on
19.11.2009 at 03.52.24pm
4. AT- Talktime- message centre [protected] on 20.11.09 at 06.49.12pm 5. AT-Talktime- message centre[protected] on21.11.09 at 03.39.42pm 6. Sender 58888 MClub -Message Centre[protected] on 23.11.2009 at 08.04.46am 7. AT-Talktime- message centre[protected]- on 23.11.2009 at 10.38.06

So it seems your advice to the concerned message centre to deactivate has not been acted upon.
Iam very much concerned about the ineffectiveness of my DND registration. even after 75 days or so.

Thanks for your communication
Gunasekaren.G



On Thu Nov 19 2009 at 7:00 PM Nodalofficer.[protected]@airtel.in wrote:




Dear Mr.Gunasekaran

Thank you for contacting Airtel.


We refer to your e-mail dated 13th November 2009 regarding Mobile # [protected]

We would like to inform you that we have verified your records and found that the subscription services -(mclub) 5888 has been deactivated for the above mentioned mobile number.


It has always been our effort to provide you with supreme and unrivaled customer service and we assure you of our sincere commitment in meeting all your future requirements too.


We trust the above adequately addresses your query. Your interaction id for this e-mail is[protected]


Thanking you and assuring you of our best services at all times

For further assistance please reply via e-mail. We can also be contacted through web on [protected]@airtelindia.com.

Warm Regards

Ambika

Nodal Officer
Customer Service Delivery

Disclaimer: Kindly note that the working hours for Nodal is from Monday to Friday between 9:30 am and 6:30 pm






Gunasekaran Govindarajan guna.[protected]@gmail.com

[protected]:47 AM

To
Nodalofficer.[protected]@airtel.in
cc

Subject
Re: Fwd: [protected] [ BAL [protected][protected] ]

P Please do not print this e-mail unless it is absolutely necessary P





Dear sir
I would like to thank you for your kind action regarding deactivation of 54542 and others.
Still I am continuously receiving promotional messages of MClub from sender 58888 -message centre [protected].

Message Details from MClub lately.
1. on[protected] at 08:16:17am
2. on[protected] at 08:25:17am

I would be very much obliged to you If you could arrange to stop this as well
Thanks and Regards
Gunasekaran

On Tue Nov 1
....Rest of the message is truncated.



So this is how iam polished off by Airtel people. The kind of service they provide????????????? God help us.

Regards
Gunasekaran

My Customer ID is [protected].
on[protected] i reinstalled my DTH connection at new address. After installing the settop box was not showing sufficient signal level and quality, i told the service engineer Mr. Tinku mobile no. [protected] to get the signal quality improved. he told me that there may be weather problem, everything would be alright, and he may be contacted for any problem, if occurs. from the very next day the signal quality deteriorated. i called him so many times but he didnt respond.

since i was bust with my shifting, finally on[protected] i formally complained at cutsomer care vide complaint no.25664194. on[protected] the engineer came and concluded that the dish location is not correct and would be reinstalled. he told me that he has already informed his office and the same person would rectify the problem who has earlier installed.
i waited for full[protected] and[protected] no body turn up. on[protected] i again complained at CC vide complain no. 25731452. today its[protected] more than 8 days. my dish problem is not yet solved. EVERYTIME I COMPLAIN, A NEW COMPLAIN NO WITH 24 HRS TIME IS GIVEN
THESE ARE MY VARIOUS COMPLAIN NOS I HAVE DONE VIDE EMAIL/ CC ETC 25664194,
25731452, 25792568, 25813751, 25814735, 25815215, 25850329.
digital guys call for feedback only and i tell them the whole problem everytime i have told 100times the same thing to 50s customer person. everytime i call on their cc no.[protected] i had to wait for more than 30min with repeated call drops. calling to their so called senior executives is no vain.
ONE MORE THING, AIRTEL DIGITAL ARE CHEATERS THEY FRAUDULENTLY CHANGED MY ADDRESS IN THEIR SYSTEM ON[protected] SO THAT THEY CAN MAKE EXCUSES THAT MY ADDRESS IS WRONG. HOW CAN MY ADDRESS GET CHANGED IN 5 DAYS OF REINSTALLATION ONLY?
I AM FED UP WITH AIRTEL. AIRTEL SERVICE IS WORST I HAVE EVER SEEN. IM DISCONNECTING MY DTH AND HAS ALSO APPLIED FOR PORTING OF MY AIRTEL MOBILE.

UNFORTUNATELY THERE IS NO EFFECTIVE AND TIMELY CONSUMER COURT IN INDIA OTHERWISE I WOULD HAVE SUED THEM.
I
CANT EXPRESS THE MENTAL TRAUMA I HAVE GONE THRU IN THESE 8-10 DAYS. WILL NEVER TAKE ANY AIRTEL SERVICE IN FUTURE.

sir, I was using Airtel Prepaid connection for last two years. I converted my connection to postpaid using same number along with six of my collegues with unlimited CUG. We submitted all relevant documents to your Excutive Mr.Abdul ([protected]) on 09 Aug 08. Our post paid connection were activated from 11 Aug 08.My Outgoing calls were blocked from 20 Aug 08. I was told by customer care that my Residential adderess was not correct. I submitted my Ration Card as my Address proof and my company identity card as my Identity proof which has my old address. The person who came for the enquiry, enquired in my old address. I informed customer care and to Mr Abdul who might have wrongly placed my identicard as my address proof in place of my Ration Card. Till to date both the sources failed to solve my problem even after i am ready to prove my residential address.When I contacted Airtel customer care, I was told to apply for new connection which is not possible at this moment as i used my No. for my profession. My business gets affect as i do visit Ships at anchorage were no other communication other than my mobile.There is no fradulant connection as i was using the same no. as prepaid, even you can take reference from my collegues who has CUG with me.

Dear Sir,
I purchased an Airtel prepaid sim at Cennai on the month of May, I subbmited all the document proof, after a few days the outgoing call blocked for the reason of resubmit proof and I also submit my proof again at Sholinghur, Vellore district Airtel agency on 16.07.08 Please clear this problem.

Sim No. [protected]
Sim Sl. No.[protected]

Thanking you,
Magbul

My mobile no is [protected](Postpaid).My outgoing is blocked from 31st May.I have make payment for dues on 19th of May.Till date it was not activated
Do the needfull
Regards
Baba singhan

Hi

It is really very poor and pathetic service from Airtel.
On 18 Mar 2010 around 9:50 am i have received SMS from 54321 [Thanks for downloading Adorablebeauty from Airtel.You have been charged Rs 15.Mobile TV Watch IPL http: 10.2.34.47 OTA http: 10.2.34.47 OTA ) ] after this i have been charged Rs 15.Then i talked to customer care regarding this.

Complain no is [protected].

After registering this complain subsequently i have been charged Rs 110 in total.
Total amount 110 has been deducted from my Airtel account no [protected].
This billing is totally wrong and baseless because i have not done any downloading or surfing from my cell phone.
Due to this i have talked to delhi nodal officer Zeenie Chugh(+ 91 [protected]) .
But she was not ready to log any kind of complain even she told me that this is not a complain this is only clarification which she gave me.

I need my Rs.110 revert back otherwise i will go to your senior authorities.


Regards
Ajay Kumar
[protected]

Samething happened with me

Cheated by Airtel
Hi
I am Vaasir Iam also in the same problem
It is really very poor and pathetic service from Airtel.
On 26 Mar 2010 around 9:28 pm i have received SMS from 54321 [Thanks for downloading CombatJetAttack from Airtel. You have been charged Rs 20. MobileTV Watch IPL http://10.2.34.47/OTA] after this i have been charged Rs 20.Then i talked to customer care regarding this.

Complain no is [protected]

I HAVE BEEN CHARGED RS 3/- FOR THE SAME CAUSE, EVEN I DID'NT ASKED FOR THAT.

Yes it happens most of the time and no one does anything about it...it has happened with me too but no revert back of my money even though i called customer care and told the reason...but they are replying that this is not there fault... then whose fault is???...

Yes it happens most of the time and no one does anything about it...it has happened with me too but no revert back of my money even though i called customer care and told the reason...but they are replying that this is not there fault... then whose fault is???...

Yes it happens most of the time and no one does anything about it...it has happened with me too but no revert back of my money even though i called customer care and told the reason...but they are replying that this is not their fault... then whose fault is???...

Dear sir
This complaint is toward my post paid mobile connection and airtel. I had purchased a post paid connection from airtel, no is [protected].I have received a bill amount of 5000 on this , whereas my credit limit was 2500. I have been told that I was being charged toward my GPRS usage, but I was never told during the month that I was crossing my credit limit. Neither my outgoing was barred after crossing 2500 limit. This is fault and failure from airtel side not my side I already paid them 2500 rs and I cannot pay any further to this
So kindly look into this
Thax
Puran mishra
[protected]

Dear Sir /Ma'am !
This to bring in kind notice I got an sms from airtel on 5th March'15That. "Best offer for you 1. Rs 455=3GB 3G, 56D 2 250=250 main a/c FTT 3 Rs44=Rs20 TT, 30D 4* 160=160, 300+315TT 5Rs 74=Loc mob 30p/min Extra benefit in 2hrs.Airte myPack, Dial*129*4#".So get recharged my cell with 455 on 5-3-2015 at02:03 PM from Trans ID [protected].BUT I did not get the benefit from this offer I had called many a time to costumer care but nobody gave any satisfactory answer.So I now complain you for the same .
Kindly resolve the problem .

My no is [protected]
AGRA .U.P

Dear sir,
18 feb 2011 i have taken MNP now in my number service is not available. older operator (reliance) & new Airtel both sim are not working what i m doing please tell me my number is [protected].

my detail
umesh pandey
mob.- [protected]
[protected]@yahoo.com

Airtel Prepaid — Monthly deduction of Rs 30/-

Dear Sir/Madam,

My mobile No is [protected] & I am availing prepaid service.
Iregret to complin that you are deducting Rs 30/- every month towards subscription which I am unable to understand. I have never demanded for any such service.
Inspite of complaining for this on your customer service No 121 two months ago, the same is being deducted.
Please look into the matter & stop deducting the amount every month. For any clarity you may call me on the above phone or through email.
Your earliest reply awaited in this matter.

regards

sanjay rane

My mobile no. is [protected]. This is for the 3rd time, Airtel have deducted Rs. 30/- unnecessarily without taking any extra facility without taking any extra service. They just deducted from my balance. I have complained about the same so many times. I went to Airtel Gallary also but no body considered my complaint. They just gave false assurances but nothing was done. As i was regularly following up with the customer care, later on they stopped picking up my phone also. Now i am really frustrated with the customer service of Airtel. This is really bad experience i had. Now i am really planning to file a Complaint in Consumer Forum. The Higher Authorities of Airtel should look into it.

When i don't want particular service when i don't demand it or not even use it why i should be charged for that. This is nothing but Gundagardi.

I really want solution on it, otherwise i am going to file complaint in Consumer Forum surely.

Dear Airtel Users, I wont go up with your complaints. You all are subscribed for some (V.A.S.) Value Added Service. Dont get irritated. Just call 121 and talk to Customer Care Executives and ask them to take the Deactivation Request from their Side itself. Again the same problem is continues means dial 198, again not satisfied? Contact Appelate authorities.

Airtel — Automatically deducted Rs. 30.00

There are several service complain against the service of Airtel

1. Without confirmation and reason Rs. 30.00 automaticall deducted from my balance. It displayed Last call duration 0:00 call charge Rs.30.00 bal. Rs.2.40 Validity 11Jan11... on 27.06.2010 @18:30

When I talk to local service provider center they told that positively I press something for downloding, but it not so. I am using Nokia 1111i and no GPRS & net service

2. My scheme automatically transfer to 1p/sec and if I send sms to 405 for plan it reply that description not available.

3. All most every day when I try to make a STD call to my native kolkata from Pondicherry it say all the lines in this root are busy.... I have to try at least 20 time then I may able to connect any call.

4. Daily at least 10 call & 10 sms I have to attend for Airtel add

5. For the past 10 years I am using Airtel only, but last 2 years the service in terms of tarif, charges, bal deduction is very poor and simply they are ignoring the fact.

for this kind of mishap once i change to new connection and same thing is going on now also.

Earlier also I made complain, but either nobody responce me nor it has resolve.

Bharti Airtel Ltd. — Unauthorized deduction of Rs.30/- every month

Despite filing complaints, Bharti Airtel Ltd. is deducting Rs.30/- from my pre-paid account ([protected]) balance. I have not subscribed for any VAS, while calling customer care customer care executive told me that the Airtel Live service gets activated automatically and if customer doesn't unsubscribe it automatically it remains active. I requested him to unsubscribe all VAS wrt my account and he had made sure that he unsubscribed all VASs, still Rs.30/- got deducted from my pre-paid account. This is highly unacceptable and sheer loot.

Regards,
Dubey

Bharti Airtel Ltd. (Mobile Services) — Unauthorized deductions from prepaid account

My airtel prepaid connection particulars are as follows: MSIDN(Tel.#.) [protected];
[sim[protected];
IMSI. [protected] / 10 Jan 2008]
Current Balance (as on 23 Feb. 2011) INR 369.81; Expiry 17 Sep 2011

A fortnight (or so) ago, my balance was over INR 500.00, and the cost the legitimate services that I have since used does not exceed INR 25 or 30. The company has been deducting charges in respect of entirely UNSOLICITED "services" like "KingfisherGirls' calendar", "Comedy zone", etc.

I have NEVER used these "services", nor do I ever intend to use them in my lifetime.

Even after my explicit UNSUBSCRIPTIONS from these nuisances, this company has been making UNSOLICITED "renewals" against them!

I request you to prevail upon the company to make proper amends to these nefarious practices by rolling back all the deductions made so far towards unsolicited "services", and bring back the balance held in my prepaid account to nearly INR 500.00 (as it would have been without the unauthorized deductions).

S.M.Raviprakash

AirTel — DEDUCTION OF RS 30/-

SIR
ON 17 MAY 11, AIRTEL HAS DEDUCTED RS 30/- WITHOUT ANY HEGITATION AND STARTED CHAT SERVICE WHICH I NOT DEMANDED MY CELL NO IS [protected].. HIS CUSTOMER CARE EXECUTIVE HAS VERY RUDE TALK . TWO TIME HE HAS CUT MY PHONE CALL BUT ULTIMATELY I GOT MY COMPLAIN REGISTERED. PLEASE STOP ALL SUCH AXULAIRY SERVICES. AND GET MY MONEY BACK IN MY ACCOUNT. AIRTEL IS BRAND AND BRAND IS DOING THIS WHICH TOTALY UNFAIR. PLEASE DO NEEDFULL.

Hi,
I totally agree with Yuvraj. I am facing the similar situation. My scenario :-
I am airtel broadband customer from last 2 years, I recently shifted my home in pune then I raised a transfer request with airtel on before said date, initially they deactivated the connection within 24 hours as against the date I mentioned was some 5 days after, due to this faced lots of trouble as I have to do lots of other follow ups.
After this when I shifted to other place then I was contacted by other airtel person he suggested me that instead of transferring the connection I should go for new connection as this will save me transfer fees and all.

So trusting that guy I applied for the new connection and raised a request for deactivation of old number.
Now after one month o[censored]sage I started receiving bills for my old number also on my new address.
I contacted customer care on multiple occasions and they assured me of some action.Now this complete process took them about 2 months more and in the meantime I continuously received bills for old number too. Finally I wrote them on there email and for my surprise I got a response that my request of deactivation is being processed as of that date and I have to pay a bill of some Rs. 3500.

Then I wrote them again with all the details asking for proper facts and proofs.
a) That my old number is never been connected my new address.
b) How can they activate two numbers on single line?

Surpise after surprise ... I have slapped with a advocates notice to pay Rs. 3500 bills on the number which never got connected to my place also they have mentioned that I need to pay additional Rs. 500 for that notice.

I just want to ask what action I can I take to ensure that I am not being harassed by airtel.
Whats the legal framework I can work within to make sure there is no exploitation done to me by airtel.

Now my only concern is after all that is happening in our country all the scams involving telecom companies and there malpractice's working against national interest and inflicting such huge losses to country, the only thing remaining is these corporates robbing you of with your hard earned money using the instrument that were created to serve the citizen's of this nation, twisting the law and finding the loopholes.

Hopefully anybody reading this will search there soul and give a thought, whatever happening to me today can happen to you tomorrow.

And if you are the one working with Airtel today and thinking that I am some over-reactive fool then give a thought also that this can be done to you or to your family by some other company and may you not feel helpless and harassed as I am feeling.

airtel-broad band — frequent internet disconnection

Ihave broad band connection[protected] for the past 2 years 8 months.Oflate i am regularly using internet .The common recurring problem is frequent disconnections.I am ashamed of subscribing to such a poor service provider.Kindly redress the problem at the earliest.
With best wishes
mvrao

this is the 6th try to send the mail due to disconection

Even I recieved a call from the no[protected] saying that I have been selected for Rs. 25 lacs lottery andI need to call Mr. Akash Verma on the no.[protected].I asked about the address of this airtel location, I was told that it is located in Mumbai Head office bandra.Rest all the details will be given by Mr. Akash Verma.
I didnot call that no. as I never applied for any lottery.After checking in the internet, I found out that these type calls heve been recieved by other people too. thanks for posting your message online.
monica

Airtel Complaints & Reviews - got calls for 25 lakhs lottery winner
Airtel

Location: Delhi, India

Dated : 02/05/2012
Time : 11:18 AM


I rakesh got calls for 25 lakhs lottery winner
When I was in office i got a similar missed call from the number #[protected] on 1st May, 2012 around 04: 53 PM and I called back next day 2 May, 2012, I thought that is India number, that person who talks in hindi with urdu accent he said that you won 25 lakh lottery from Airtel for your special number, I didn't make any calls to that number, as I understand it's fake calls.One request for Airtel Service is please disable the International out going service and activate when ever they want to call to international calls by the confirmation from your support team. we simply replied to them not even to see from which country the number is. actually I have seen the number from my mobile is like +9230..., I thought that it's somewhere from India, if out going call is failed I should know that number is other than India.
I didnot call that no. as I never applied for any lottery.After checking in the internet, I found out that these type calls heve been recieved by other people too. thanks for posting your message online.
Thanks
Rakesh

[protected] my mobile number we have also attends thier fake call.but not identify thats view. pls sends this person in jail.

I also got call from [protected]. he gave me miss call. i didnt realise tt is ISD call and called back. the peron was speaking was so poor and seems like calling fm some village...
i was sure tt it is a [censored] number. but there must be some reason why ty are spening their time. Aite tel should take it legally

bhadresh

Hello all, I had received a call today at 7.19 am from[protected]. Exactly telling as you all have experienced, 25 lakh lotter won and his name is Ravikumar from Delhi Airtel. We need to contact the Airtel office at Bandra Mubai HQ their Sr.Supervisor number being[protected].

Completely fake... and needs to be pinned..

nagasubramanian.S