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Airtel Complaints & Reviews

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Updated: Jul 7, 2026
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Airtel reviews & complaints page 46

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M
mayankaggarwal16
from Gurgaon, Haryana
May 20, 2013
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IPTV not working again

Address: Gurgaon, Haryana

I am back after 16 months now with the same issue. This time again my IPTV connection has stopped working and now I realize that Airtel still stands at the same place where they were about 2 years back. Nothing has changed here.

First ticket was raised on 11th May[protected] and as i expected with my previous experience's with Airtel, ticket was closed without any notification (very frustrating).

Anyhow,...
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rakeshojha86
from Mumbai, Maharashtra
Apr 29, 2013
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Sim card issued on someone else name

Address: West Bengal

Sir,
My name is Rakesh Kumar Ojha. I lost my Airtel Moble number of 22nd April. I was using this number for about 7 or 8 years. When I had purchased this SIM card I has given my document to the retailer. Now, customer care is saying that it is not of my name. It is on the the name of Sukumar Gagai. They are not blocking this SIM card. I have contacted retailer for this concern. They are saying that , It might be a mistake of the Distributer,...
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S
saurabh_bahel
from Bengaluru, Karnataka
Apr 25, 2013
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prepaid to postpaid

Address: Bangalore, Karnataka

Sir / Madam
My name is Saurabh Bahl, phone no [protected].....I have been an airtel prepaid customer for last 3 and half years......Approximately two weeks back on 8th April i got a call saying they are calling from airtel and asked me if i wanted to covert from pre paid to post paid and told me the benefits of it and told me i spend at least 700 rs per momth so i should take up postpaid and offered me a Rs 275 plan.....I said yes...
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mani2m
from Bengaluru, Karnataka
Apr 23, 2013
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problem with Safe custody

Address: Bangalore, Karnataka

Dear Airtel,

I am writing this complaint regarding the problem I faced with Airtel postpaid connection.

8 months back I went to France by keeping my Airtel postpaid number on Safe custody. At that time Airtel customer care people told me that I can choose 100 rs per month plan,to keep my number on safe custody for longer period.
They confirmed that my number will be kept under Safe custody until I request...
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S
Shambhavi Verenkar
from Mumbai, Maharashtra
Apr 1, 2013
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Unable to make calls to STD landline number

Address: Rangareddy, Andhra Pradesh

This is highly ridiculous i had make this complaint almost a year back and it is still not fixed.

i had raised a complaint with airtel almost a year back on 15th April 2012 , saying i cannot make calls to any STD BSNL landline numbers.I got a from airtel customer care saying it is resolved.

As on date 1st April 2013 i still cannot make STD calls, this is the limit.I have been a loyal customer of airtel in the...
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shantanu8jan
from Bengaluru, Karnataka
Mar 19, 2013
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Incorrect Litigation

Address: Bangalore, Karnataka

This is to bring to your notice that today I have got this letter under the heading of District Legal Services Authority, Bangalore Urban for unpaid amount due against a certain number [protected] . This number has never been taken or used by me.
Also, I have never been contacted prior through email or phone by Airtel authorities against any unpaid dues. Shockingly, the first communication is a letter from Legal services that certain...
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A
arbind.srivastav02
from Mumbai, Maharashtra
Mar 19, 2013
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Message Sending Failed

Address: Uttar Pradesh

I am Arbind , I have ur airtel using Connection N0. [protected]. My mobile is not send Massage. Sending massage failed. Plz Solve this Problom...
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lakshmankumar4
from Mumbai, Maharashtra
Mar 16, 2013
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not able to connect to AT&T toll free no ,"000117 "

Address: Hyderabad, Andhra Pradesh

Notable to connect to AT&T toll free contact no of 000117 from my prepaid mobile,
having ISD facility with minimum of 200 balance,
let me know for any more need to arrange from my end to avail this facility,...
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R
rksirigiri
from Hyderabad, Telangana
Mar 5, 2013
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Setup Box repair or Replacement

Address: Hyderabad, Andhra Pradesh

SET-TOP BOX CHARGES
CUSTOMER ID: [protected]

MY AIRTEL DTH SET-TOP BOX STOPPED WORKING SUDDENLY. THE COMPLAINT LODGED WITH CUSTOMER CARE TO LOOK INTO THE PROBLEM. THE SERVICE ENGINEER FROM AIRTEL VISITED MY HOME AFTER 4 DAYS AND SUGGESTED TO BUY NEW ONE. HE MENTIONED CHARGES OF 700/- Rs WITH 6 MONTHS WARRANTY.

I WANT AIRTEL TO CLARIFY THE FOLLOWING STATEMENTS MADE BUY YOUR EMPLOYEES (CUSTOMER CARE/SERVICE...
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M
meghadev
from Noida, Uttar Pradesh
Mar 4, 2013
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NOC grant issues

Address: Gautam Buddha Nagar, Uttar Pradesh

Dear Sir/Madam

This is with reference to my last complaint that i had reported at Consumer Complaints. I received a call from Mr Sumit Sharma, agreeing to get the amount of Rs 217 collected from my workplace for the sake of clearing out the outstanding dues and issuing the NOC. Its been around 20 days now. No one from Airtel has contacted me to collect the dues. Also, I have sent multiple mails at [protected]@in.airtel.com...
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K
kuchanur
from Noida, Uttar Pradesh
Feb 26, 2013
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USB device is not working Airtel is not taking back the device

Address: Karnataka

I have Taken the 4G dongle from the Airetel and it worked fine for 2-3 days.

Then it suddenly stopped working and I called customer care they took arou5nd 15 hours time and called back said that I need to change sim card.

So went to Airtel showroom in Rajrajeshwari nagar they said that stock is not available of that simcard. Again I called to customer care they said that if its the case they will charge INR 50...
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Soumya Prakash Mishra
Feb 25, 2013
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Airtel Billing Problem: For BB Advance Rental 6999

Address: Chandigarh, Chandigarh

I have been using Airtel postpaid connection with BlackBerry services from past 1 year. Below is my connection info –

Mr Soumya Prakash Mishra
Account Number: [protected]
Cell Number[protected]

Few days ago I was called by an Airtel representative on my number and offered to subscribe to Blackberry Advance Rental 6999/- + Taxes plan in my Airtel Cell No [protected]. I would like to highlight...
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madhulaxman
from Mumbai, Maharashtra
Feb 15, 2013
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Leased Line

Address: Bangalore, Karnataka

Airtel Leased Line Account number : 19433473
Speed : 2MBPS .
Annual charges : 1.3 Lakh

The service is down from morning and we are tired of calling
[protected]
[protected]
Mr.Vinod : [protected] ( the person who said they are rectifying in the morning and afternoon is not receiving the calls )
shashi : [protected] ( number not reachable )
Jose : [protected] He is a manager. its...
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deepji.gupta
from Hyderabad, Telangana
Jan 17, 2013
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You are not allowed to call on this Number

Address: Hyderabad, Andhra Pradesh

Sir, I have a Airtel Prepaid SIM which I am using for more than 2 years. From past 1 year, when I try to make an outgoing call to some specific Mobile Phone Numbers belonging to my friends, call does not connect and I hear a pre-recorded message - "you are not allowed to call on this number". I have asked my friends to check with their service providers and their service providers have confirmed that there is no issue on their mobile...
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swapnilsankapal
from Kolkata, West Bengal
Jan 17, 2013
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regarding sms charge

Address: Bangalore, Karnataka

Before porting i called to airtel MNP helpline number [protected] to know call rates and sms. Customer care executive told me that call rates will be 1p/2sec and daily first 100 are free.So I am ported in to airtel on[protected],but now i am charging 50 paise per sms....
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cpgirish
from Delhi, Delhi
Jan 12, 2013
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still getting bill for airtel postpaid number after submitting cancellation of number

Address: Bangalore, Karnataka

Hi,


i was using airtel postpaid number [protected] with account number[protected], i gave it my bro, since he moved out of country, i completed he billed amount and asked you to cancelled that number 3 months back. When i checked that number after a week it was coming invalid number i thought it was cancelled. but 2 days back i have received an email saying pay the postpaid bill Rs1500 for last three months.
...
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vksnathan
from Chennai, Tamil Nadu
Nov 22, 2012
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Outgoing Calls Blocked

Address: Kanchipuram, Tamil Nadu

Hi,

My Mobile has outgoing calls blocked for the past 3 weeks.I was getting a message that 'Your connection is temporarily suspended for non submission of documents.Please contact your nearest Airtel Customer service center and submit the documents.The connection will be restored within 8 hours'.

I have already submitted my documents ( Airtel Application Form With Photo And Identity Proof,Address Proof...
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indravadan8982
Nov 15, 2012
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Channels are not been shown as per the package

Address: Surat, Gujarat

Till yesterday night Star Cricket was shown by Airtel Digitel TV with a pacakge Super value advance pack of Rs. 275. per month. Surprisingly today morning without any notice Airtel Digitel TV has removed Star Cricket, Star Sports and ESPN channels from said package. Instead of that Airtel has added 233 and 234 new channels of no use.

On customer care we were responded after 3 hous that this is company policy that without informing...
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askumar113
from Bengaluru, Karnataka
Nov 7, 2012
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Postpaid to prepaid migration

Address: Karnataka

I lost my airtel post-paid SIM card almost 3 months ago, but unfortunately I couldn’t realize that as I was out of station.

So once realized I planned to convert it to prepaid, and I went to airtel office (Indiranaga, Bangalore) on 20-Oct-2012.
I have paid all the outstanding amt till 20nd and submitted all documents they asked. At that moment they issued me a duplicated SIM card being told that it will be get activated...
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Manishgoel
from Bengaluru, Karnataka
Nov 5, 2012
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NON activation of international roaming

Address: Bangalore, Karnataka

I was travelling abroad on the 24th of October 2012 upto 3rd November 2012 and I had opted for airtel international roaming services. To activate this I was informed that I need to deposit Rs 3000 in any airtel center and the services will be updated. So I had deposited Rs 3000.00 on the 20/10/2012 vide receipt no. 12477 and the service request was updated on the same day. But to my surprise when I tried to activate my phone on international...
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