Airtel Complaints & Reviews

I took airtel xstream connection in 27 december 2022 at house no. 1991, partap colony, kharkhoda, Sonipat. Before and at the time of installation I was told by the representatives that the range of the router upto 4th floor house but after installation I am unable to connect my device on 1st floor . However no such service has been given. Customer care team is least helpful. Either they do not receive the call. Local representative was extremely arrogant when contacted on phone and no one is ready to own any responsibility. I am no more interested in availing such services and neither I will recommend this service to anyone.

I had recharge my airtel fiber .Through airtel banking app. Money debited but not showing recharge

I have ported my number from vodafone to airtel... and the airtel executive charged me 200 extra in the name of KYC verification... and when i asked to show the proof where it is given that the charge for KYC is 200... he/she was not responding..

Imessage is not activating on my phone i have tried all the methods i even have 11 rs recharge on my sim card still cannot activate it

Hi there!

This is to inform that I processed a mobile recharge of Rs.719/- on 10.11.2012. But due to some technical error from Airtel side it was not processed and got failed.

As per notification message from airtel that refund was to be processed with 7 to 10 days. But it has been more than one month since this incident happened and no action has been taken yet.

Therefore, I request you to please get the refund processed for the aforementioned matter.

Mobile no. [protected]

Thanks
A S Rawat
CSC ID :[protected]

They have asked to provide the documents on 21st December 2022 and same has been activated with in 24 hours.
again they have disconnected the service and asking to buy new sim also not paying back my 1 year plan money.
just to eat customer money they planning new new technique.
they are harassing me from last 1 week and i have fall in to big loss and now need to change every where that no as its my registered mobile no.
since Airtel is responsible to cover all my loss with compensation and they have to pay the penalty for harassment.
after 100 e mails they will reply to visit store and store will not have any information since they have dependency on customer support or back end support.
really worst service provider.

I have a airtel phone number for which I made recharge of Rs. 3359 for a year. The recharge was made on 8th December 2022. The sim got deactivated on 16th December 2022.
I went to nearby airtel store(FC road, Pune). The sim was purchased by my father- who expired last year due to covid. My younger brother was using this number. We were not aware of this till sim got deactivated. The airtel store people informed us your number belongs to "Mumbai circle". Visit your home location and they will give you your money back with transfer of sim ownership.

I made a visit to Mumbai airtel store for the change, they informed me that they can only give me Rs. 600 discount if I am ready to convert the prepaid to postpaid.

Getting the number started was urget as it is associated with many bank accounts, Adhar cards, study groups. I took the deal for the time being and I have been following up with them for my remaining refund of RS. 2759.

They have refused the give me my money point blank. I have even informed them that I have lost my parents and I am taking care of my parents education. This is costing me a lot. Still they are not ready to return my remaining amount

Please help me get this sorted.

महोदय,
आपको सादर अवगत कराना है कि पीड़ित प्रार्थी इमरान खान ने एयरटेल पेमेंट बैंक ऐप द्वारा दिनांक[protected] को समय रात्रि 10:42 बजे अपने मोबाइल संख्या [protected] पर रूपए - 666/- का रिचार्ज किया था जिसका सन्दर्भ संख्या[protected] है जोकि सफलतापूर्वक रिचार्ज नहीं हो पाया था | इस सम्बन्ध में पीड़ित प्रार्थी ने कम्पनी के ग्राहक सेवा केंद्र पर एक शिकायत दर्ज करवायी थी जिसका शिकायत संख्या [protected] है | पीड़ित प्रार्थी पिछले लगभग एक माह से कम्पनी के ग्राहक सेवा केंद्र पर कॉल करके ग्राहक सेवा अधिकारी से अपनी राशि रूपए - 666/- की वापसी का अनुरोध कर रहा था | पीड़ित प्रार्थी ने दिनांक[protected] को कम्पनी के ग्राहक सेवा केंद्र पर समय सुबह 11:14 बजे कॉल किया तो ग्राहक सेवा अधिकारी कुनाल कर्मकार द्वारा पीड़ित प्रार्थी को गुमराह किया गया तथा कुनाल कर्मकार द्वारा बिना किसी संतोषजनक जवाब दिए पीड़ित प्रार्थी कॉल काट दिया गया इसके तुरन्त 81 मिनट बाद दिनांक[protected] को ही दोपहर के समय 12:35 बजे एयरटेल पेमेंट बैंक ग्राहक अधिकारी ने मोबाइल संख्या [protected] से पीड़ित प्रार्थी को कॉल किया तथा पीड़ित प्रार्थी से कहा कि आपके द्वारा दिनांक[protected] को एयरटेल पेमेंट बैंक ऐप से रूपए – 666/- का रिचार्ज किया गया था जोकि तकनीकी खराबी के चलते सफलतापूर्वक रिचार्ज हो नहीं पाया था जिसके अंतर्गत आपके द्वारा एयरटेल पेमेंट बैंक के ग्राहक सेवा केंद्र पर रूपए – 666/- की राशि वापसी हेतु एक शिकायत भी दर्ज करवाई गयी थी तथा पीड़ित प्रार्थी से कहा आपके रिचार्ज की राशि रूपए- 666/- की वापसी के लिए आपको एयरटेल पेमेंट बैंक ग्राहक सेवा केंद्र से मै ग्राहक सेवा अधिकारी बात कर रहा हूँ कृपया आप अपने खाते की जानकारी हमसे साझा कीजिये उसी में रिचार्ज की राशि वापस करेंगे | पीड़ित प्रार्थी द्वारा अपने खाते की जानकारी साझा करते ही पीड़ित प्रार्थी के मोबाइल संख्या [protected] पर राशि डेबिट होने के मैसेज आये जो पीड़ित प्रार्थी के स्टेट बैंक ऑफ़ इंडिया के खाता जिसका खाता संख्या [protected] से समय दोपहर 12:49 बजे रूपए – 5, 000/- जिसकी ट्रांसक्शन आईडी[protected] है व बैंक ऑफ़ इंडिया के खाता जिसका खाता संख्या [protected] से दो ट्रांसक्शन समय दोपहर 12:51 बजे रूपए – 1, 500/- जिसकी ट्रांसक्शन आईडी[protected] है क्रमशः समय दोपहर 12:52 बजे रूपए – 700/- जिसकी ट्रांसक्शन आईडी[protected] है काट लिए गए पीड़ित प्रार्थी ने उक्त नम्बर पर दोबारा संपर्क करना चाहा तो संपर्क नहीं हो पाया | पीड़ित प्रार्थी के द्वारा ग्राहक सेवा केंद्र पर रिचार्ज की राशि रूपए - 666/- की वापसी हेतु की गयी कॉल के 81 मिनट बाद ही दोपहर के समय 12:35 बजे पीड़ित प्रार्थी को रिचार्ज की राशि वापसी हेतु कॉल की गयी इससे ये प्रतीत हो रहा है कि एयरटेल पेमेंट बैंक के ग्राहक सेवा केंद्र के कर्मचारियों द्वारा ग्राहक की निजी जानकारियों को साझा ठगी का कार्य किया जा रहा है | एयरटेल पेमेंट बैंक के ग्राहक सेवा केंद्र के कर्मचारियों द्वारा ठगी का कार्य चल रहा है जिसकी ज़िम्मेदारी पूण रूप से एयरटेल पेमेंट बैंक की है |
पीड़ित प्रार्थी के पास ग्राहक सेवा अधिकारी से की गयी वार्तालाप की ऑडियो रिकॉर्डिंग मौजूद है |
अत: आपसे अनुरोध है कि पीड़ित प्रार्थी के रूपए – 7, 200/- एयरटेल पेमेंट बैंक कम्पनी से वापस करवाने के आदेश पारित करने की कृपा करें जोकि न्यायहित में उचित होगा |
पीड़ित प्रार्थी आपका सदैव आभारी रहेगा धन्यवाद |

I wish to have a Personalised Caller tune for Airtel No [protected].

Airtel informed us that they could not have a personalised caller tune.

Kindly grant permission for the same.

Kindly reply by mail to [protected]@airtel.com & [protected]@lifeneed.biz so that we both will get the reply

I am facing signal problems on my airtel sim while making or receiving any calls.

I made two time reacharge one in Google pay and another one in Airtel thanks app. First I made in Google pay then I cancelled Airtel thanks app but in both I got message and amt was deducted.

I got a message that my sim will be ported to airtel by[protected]:56:00 but after inserting airtel sim no tower is showing . Please activate my sim asap.
Mobile : [protected]

Request for UPC for your mobile no. [protected] could not be processed. Please retry after some time.

Although i have the unlimited plan and have recharged on being asked by airtel helpline still am not being able to make calls

I have received an text stating your service will be stopped from so and so date and mentioned documents to be submitted in the Airtel store.
1. In the store no one can able to tell what is the reason to block out going call also why suddenly requested for document submission.
2. Either customer care support can help me with the reason.
i havent asked for new sim or reported any issue since why all of sudden asking for documents to be submitted and stopped out going calls and text msgs?
is anyone recently asked new sim? as you can see many fraud happening customer have all right to know the reason where Airtel not even supporting as well none of them aware or knowledge to check necessary detail.
i think its better to get education and training on basic thing.
hope Airtel or outsider trying for some fraud and if i find duplicate sim issues or new sim issued in my name to someone else Airtel is all responsible. your irresponsibility causing me loss from 1 day and you have to fill that.

Fastag charged twice on 17th Dec 2022 for Vehicle Number: UP70CT4685

Umapur Toll Plaza at 23:21:25
Transaction ID: FT[protected]

Umapur Toll Plaza at 23:45:56
Transaction ID: FT[protected]

Return the second amount charged twice.

Every year one or other will happen and we should leave all work and roam to Airtel office.
i have recharged 1 year plan since no respect for me and the branch manager speak with Gutka and say do what ever you want. write e mail to anyone call anyone.
look at the audacity ? for what that much just because i am a women and i cannot do anything ?
ask your employees to keep their men ego with them and sending simple text go to nearest airtel shop will solve problem ?
do you know the time value ? leaving our work all the time will do same?
i need my 1 year plan recharge money back i will go to other network. after knowing already recharged you guys disrespect. i am scared to go to branch now dont know what they do to me also what they do with my documents. anything happened to me or to my no not working anything Airtel is the reason.

Sir yesterday I have paid Airtel Mobile no [protected] bill of Rs. 7321/- by Transaction id MBK/[protected] DT 19/12/2022. But Airtel did not get this amount.
Please solve my problem.

Thanks.
Vijay Kumar
[protected]

I have been trying to get UPC code for more than 20 days but I have not been provided from Airtel

Dear Airtel team
My number[protected] is not showing network.
Kindly help me i am in uae now and i want to use international roaming on standard rate (without int pack) I want to keep my number active so I can use during vacation.
Please do the needful to connect to the network.
Deependra sharma
[protected] whatsapp
[protected] whatsapp