Airtel Complaints & Reviews

Dear Sir,
I request to you that a person which I have provided service worth rs.15000. He gave me a Airtel no.[protected] . He is refusing to give the money when I contacted him he did not receive his mobile ,now he has changed his mobile .so please give me his address and new mobile no....

This is to complaint you that you have activated several services like GPRS/NOP/VAS/Airtel live) without my knowledge/concern/authority. for which you have debited/deducted more than Rs. 390/= from 30/01/2008. which please note. I have very much disappointed by this, I am very old prepaid customer using this Mobile card since 3 years. Following are the details of deduction & my several complaints to you Via phone to 121 customer executive.br...

can i get a list of incoming & outgoing calls list on net of by prepaid no . plz give me the detail of reason about the issue...

unauthorised charges
This is Santosh Chile from Mumbai , a past holder of Airtel Postpaid Connection Number[protected].
On 12/10/2007 , i have disconnected my cell number[protected] for some particular reasons . I got a call from customer care regarding the same and they gave me a complaint id 14832805 dated 12/10/2007. After that i got a bill of Rs 85/- which i have already paid in cash to Airtel executive who had come...

our bill payment details for [protected] send our id for make pending bill payment. now this no not working condisions....

Dear Sir/Madam

I had taken Airtel Datacard connection on 14th September but later on 17th september I cancelled the connection due no proper service from Airtel Persons.
Inspite i had cancelled the connection You have sent me a Bill of Rs.144.83. How can you people do this to me, when i have not used the datacard for single second.
After cancelling the connection people from Airtel they collected my Datacard...

My self a running a PCO in Sector-58 Noida from 2005. In the
year 2007 for the month of March-April Services of Airtel closed by airtel without any reason. Sundry times I meet
your staff who is sitting in noida sec-57. They told me within four hrs our services starts , otherwise you will get Rs.100/- per days compentition. After 15 days spent neither given me services nor any respose.

I pull my family...

I have recharged rs24 for the night pack offer to reduce the std call rate to 99ps from 2.65 but it did not get activated hence i had to suffer a lot of money. so i am not interested in continuing the airtel network connection and i also advice not to take any airtel prepaid connection....

Hello,

I'm writing this complain for my number[protected]. This no. is not working for 5 days now & there has been no update from Customer service. I have called customer service atleast 15 times as of now...When they are not able to help, these guyz keep transferring to one another and after atleast a call of 1 hour with them, when you call them the next day, to check the update. They would not even have the refernce...

I have called airtel prepaid customer care several time to cancel my caller tune.But they didnt respond properly.please help me out to cancel my caller tune My mobile no is [protected]....

Sir
I am from Mumbai and have been following your programme on CNBC awaaz regularly. It is one of its kind platform available for common people to put forth their problems.
I want to bring to your notice one such problem I faced from an Airtel executive. I am using Airtel Prepaid services from past 5yrs .On 29th September 2007 at 6:32 pm, an Airtel executive named Rekha called me from [protected], she was explaining me about...

I installed the portfollio manager on august2007. it was worked satisfactory up to 25days, with supscription of Rs.99/- same as another Rs.99/- dedected my A/C on september 2007 without my knowledge,after dedect the amount gentlly send sms message to me on 18.9.07 .anyway now the portfollio manager not working-but run with out data's and sensex/nifty scrolling is displayed fetching data.... what can i do. many times contact your customer...

sir/madam
inspite of giving assurance from customer care executives of AIRTEL customer service i.e. 121 , i m still getting CRICKET SCORES on my mobile . i can show my complaint number also which is not with me right now ... everytime AIRTEL executives assures me that "the service will stop in 24 hrs" and this they are telling my since last 10 - 12 days. although i have sent one sms also on 52206 but it is invain. kindly...

I was charged, Rs.1500/- for a new broadband connection on 14th April. Till date new the connection was not given. The installation person came and said they cannot give connection in this location.

After that I am chasing Airtel to process the refund.

Request for Reactivation of Deactivated Airtel Number

Complaint Details:
I am currently in the UK, but I will be returning to India next week. About one year ago, my Airtel mobile number was blocked/deactivated. This number is very important to me because it is linked to my official documents, bank accounts, and important contacts.
I request Airtel to kindly provide me with a chance to reactivate this number (+91 [protected]) when I return to India. I am willing to complete all necessary verification steps and provide valid ID and address proof as required.
Please assist me in restoring my number so I can continue to access essential services linked to it.

This email pertains to Service Request SR[protected], raised on 8th July 2025 regarding a severe internet speed disruption on my Airtel Fiber connection. Despite three technician visits between 8th–10th July, the issue remains unresolved. Each technician executed the same set of ineffective steps — router resets, band resets — accompanied by the typical hollow reassurance: “It will be fine within an hour.” Nothing changed.

On 10th July, technician Ramesh informed me for the first time that my so-called “unlimited” plan is secretly capped at 3500 GB, and that speed will only be restored with the next billing cycle. This detail was deliberately concealed — no alerts, no prior notifications, no clarity from customer care.

To make matters worse, when I called customer care immediately after the technician’s visit, your agent — completely unaware of the situation — responded by parroting the same generic line: “No worries sir, I’ll arrange another technician visit.”

Let me be clear: I rely on high-speed internet for my business operations. Because of your failure to disclose the cap and your team’s poor coordination, I suffered a financial loss of ₹1.8 lakh, directly tied to a time-sensitive business deal collapse caused by the speed drop.

Your service has demonstrated:

A complete lack of transparency about data restrictions in so-called “unlimited” plans
Contradictory responses between technicians and customer support
No proactive alert system to warn about data exhaustion
Gross negligence toward business-critical internet usage
I demand the following actions without delay:

Immediate restoration of internet speed
Written clarification on Airtel’s data policy for Fiber connections
Formal apology for the inconvenience, misinformation, and repeated failures
Compensation of ₹1.8 lakh for the documented business loss
Failure to resolve this within three business days will lead me to initiate legal action and escalate the issue through consumer grievance forums, social media, and regulatory bodies. You cannot advertise one thing and deliver another behind smoke and mirrors.

Get it resolved. Get it right. Or be prepared to face consequences.

Sincerely,
Tushar
Registered Airtel Customer
Mobile: [protected]
Complaint Reference: SR[protected]

I live in Bhopal, and I have installed Airtel Xstream Fibre about a month back,
But from 8/Jun/2025 service stopped and not even working 10/June/2025 (today). I have paid for 3 months 2500 INR,

In short, i paid 54.79 INR to 59.67 INR for nothing.

I also suspect Airtel trying this as scalping method.

I do every month recharge regarding the 299 mobile. Last month my validity over by 30 th may. Then i recharge my mobile for 249 and offer valid is 28 days i done recharge today but they giving validity up to 30th June. Making fraud activities. And one more thing like vodafone never carried the internet data for NXT in Airtel. They cheating in this also.

In spite of several complaint logged with Airtel we are not getting proper response and not even the escalation matrix from Airtel.

For last 4 Days the Broadband service we have hired from Airtel is not working and everyday based on our query they are generating a service request No with a ground level field Engineer Name and Number who is basically not able to provide the support because of some other issue and as a result we are not getting the Broadband Connectivity. They have dismantle the device to convert the connection from wire to Fiber and stuck and as a result we are suffering for last 4 Days.

No one is sharing the escalation matrix or even the relationship manager is also not picking the phone. Please help

Hi team,

My name is Vaibhav Bareja and my registered mobile number with Airtel is [protected] and DTH & Wifi connection is with same name & number. I am writing to formally express my frustration regarding my non-functional DTH service. My first complaint was raised on May 22, and since then, I have submitted multiple complaints. Despite repeated assurances from supervisors and managers—including Ravi Arora and Himanshi, among others—no action has been taken to resolve the issue.

To make matters worse, Airtel’s team has closed these complaints without even reaching out to me, falsely marking them as resolved. It has been 12 days, and I am yet to receive a proper resolution or a valid explanation for this negligence.

Attached below is the screenshot of closed requests, which clearly show that Airtel has marked them resolved without contacting me. I request immediate action and a transparent update on the status of my complaint. I expect proper resolution at the earliest or an escalation to higher authorities.

Please acknowledge this complaint and provide a clear timeline for resolution. I also want refund for the days for which service was not provided by Airtel.

Looking forward to your prompt action.