Airtel Complaints & Reviews

I'm a long time customer of various airtel services and suddenly my pre-paid number ([protected]) is acting weird.

It does not allow me to make any outgoing calls even though there is more than sufficient balance in the account.

In my Airtel Post Paid Account No.[protected], Bill No.BM2323l[protected] for the period 02 Dec 2022 to 01 Jan 2023 it was showing 99 international SMS sent by me to many international numbers. These 99 SMS were continuously sent within a time of 166 Seconds between 23:57:59 hrs to 00:00:45 hrs on 11-12 Dec 2022. But Neither I have sent these international SMS nor have idea about these international numbers and these international numbers are...

I have registered for a sim card replacement (for mobile number: [protected]) which was on the name of my brother who is currently residing in Canada for study purposes.

We visited store first on 17 December 2022 with all documents required including NOC which was properly written as they needed but instead they given their own format and ask to come back with all documents back after two days.

First they provided wrong mail id for documents sending which took extra two days then finally at 4th day they took copies of all documents including (my Aadhar card, my brother's Aadhar card, brother's VISA, Passport and NOC which was written by my brother and mailed to them on their email) then they did video call verification to my brother over WhatsApp.
And then provided me a new sim card replacement which they said mostly will take only **04** days to activate.

Today as on 10/January/2023, the sim card is still not activated. We have visited the only Airtel store here in Aligarh, U.P multiple times for the status and processing and have called on their store phone number ([protected]) over 10 times in last two weeks but the store lady who answers calls keeps delaying saying that it will be done by today/in two days/by evening, etc.

My brother's Indian Bank are linked to this number and needs to do important transactions and is stuck due to this slow process by the Airtel staff and facing problems in a foreign country.
Currently, he is studying and so the bank transactions are necessary thing for him but its been 20 days now and the company isn't doing anything.

20 days already passed since all documents and formalities have been completed by us but no store keeps delaying it without any exact date, now they are not answering calls (I can't visit store always, it's too far from my home), customer care number (121) have a long queue and never connects the call to customer representative.

Airtel social media team (twitter/Facebook support) also doing nothing after I've told them the whole case.

Please escalate this problem to Airtel for sim card replacement ASAP.

Thank you!

Sir
I have ported my Jio number to Airtel and after I got Airtel sim but unfortunately I am Lost The sim without activation then what should I do
I want same number

No response from fixed line broadband wiring team for 3 days and no one taking initiative to get it fixed and causing too much trouble in Radha Nagar, Indore.

Airtell placed a poll on way and it is blocking my way by car to my residence. I have recently replaced a KSEB poll and paid Rs 26000/- for that to clear my way now airtell put a poll with out my permission. This is totally unacceptable and I would like to replace the poll into a convenient place please. Take action to this concern as soon as to avoid further legal proceedings and charges.

Deactivate my post paid plan for airtel 4g

Hello mam/sir,
I m a student from Ahmedabad. I recieved call from company I genuinely need money very urgently for hospital bill payment. I paid them 24279 Rs and not get any work from company. They said refund occur in 5 min after process and not refund after payment. Now They said refund occur in 7 days that is not expacted from this type of valuable company. I respect for airtel so I apply but now They Don't give satisfactory work. Please help me to take my refund.🙏🙏

1. Unstable network at Hinjewadi phase-3, Pune.
2. Internet connectivity frequently disconnects and downgrades to E from 4G.
3. No 4G calls are possible.

4. Complaint Raised on Airtel app on 25th Dec, 2022. SR: CLCCV3WST[protected].
SR was closed without any resolution. No one from customer care reached for resolution.
Unprofessional and unethical practices of closing SR without any actual resolution. Issue still persists.

In the month of October, i did MNP for my number [protected] from vodafone postpaid to Airtel Prepaid with 299 recharge and it was successfully ported and working fine.
on 10th November, i did second recharge of 99 rs for another 28 days. so it was supposed to be valid till 8th December and till 30th December, we received message to recharge the SIM.
on 6th, when i tried to recharge it then Airtel website or App is saying that its not a valid airtel number.
I called Customer care and they are saying that they dont have any detail about this number.

I am using this number at multiple banks, aadhar card etc and I am in germany on deputation and will be back after 1 year.

I am looking for my number back and it should be allocated to me back.
So Do the needful asap.

Hello,

I have done a recharge in my airtel fiber on 06/12/2022 of amount Rs 589 at 23:07:22 pm and the account number of my airtel XStream fiber is [protected] and location is in Haridwar.

On 13/12/2022, suddenly my broadband internet gone stuck and then I called to airtel customer care service, they told me that "Your payment has stuck in the gateway so we have reversed your amount to your bank account through the same gateway (GPay) which you have used, and you will get this amount in 5-7 working days." So, on 14/12/2022 at 15:37 pm I have done another payment through my friend's UPI whose Transaction ID is[protected] of same amount Rs 589 to activate my internet and internet got activated.

Then I have waited for 8 working days for the refund which they have initiated on 13/12/2022 at 01:16:45 am according to the Airtel payment slip coming in the Airtel Thanks App (used for all the transactions till now). For the same concern I have checked my bank account history, but I don't receive any refund till now, after that I have raised this issue in airtel customer care service as well as my bank (ICICI bank) customer care service, so from ICICI I have received a mail stating that "Your transaction on 06/12/2022 have successfully credited to your beneficiary account"

After that I personally wrote over 50 emails to different departments of airtel and I called more than 30 times to airtel and spent my 1hour 30 minutes daily to reach out for my solution, every time they gave me the transaction ID of the refund but there is no concrete step taken till now, everyone in airtel just delegating their work to another person and no one is taking the responsibility.

So last week I have received a call from their side by a girl named "Deepika Thapa" and she stated that SIR YOUR EXTRA AMOUNT IS ADDED TO YOUR AIRTEL WALLET AND IT IS ADDED IN YOUR NEXT PAYMENT SECTION, but when I checked my airtel wallet it is showing only Rs 37.97 valid till 08/01/2023 and then she said that SIR IT IS A GLITCH IN THE APP RIGHT NOW SO JUST WAIT FOR 1-2 DAYS. After that I didn't receive any call/mail/refund/amount in wallet till now from their side.

So, this is my last hope to get my money back and also want compensation for my time and energy which I have put in this matter till now, I am hoping that I will get justice after applying here and I am attaching all the legal documents which I received from bank and from airtel also.

I Recharged With Unlimited Pack 128 Rsbut Not Able To Make Calls. Through Facebooki Was Told Again To Do Another Unlimited Pack To Avail Benefit. Also Appellate Has The Same Opinion. I Asked Why Again I Should Buy Same Pack To Use. They Are Silent. I Am Asking For Refund ( Through Internet Banking). Please Note
History: Prepaid 128 Rs For Calls Only On 4 Jan 2023 ( Transaction [protected])
Surprisingly They Dont Have Provision:

[1] Airtel Portal Doesnot Have Grievance Link At All
[2] 121 Failed On Above Subject
[3][protected] Failed On Above Subject
[4]Sms To 121 Not Successful No Provision At All
[5]Sms To 51234 Hopeless No Provision At All
[6] Nearest Store Locator Failed Too.
[7]Airtel Appellate Also In Sync. Have Unlimited Pack And Adviced Another Unlimited Pact To Use The First. No Answer From Them Too.
Evidence: Prepaid 128 Rs For Calls Only On 4 Jan 2023 ( Transaction [protected])
Cell Number Not Disclosed Here. Also Email Copy Of Appellate And Facebook Chat

My airtel Sim card from india is not showing any network here in dubai i have recharged with unlimited pack and still no change i cannot register my network with any of the provider here in dubai too, kindly take this matter seriously and please find me a solution for this, Thank you.

I have been using Airtel net pack of Rs 299 every month. But this time i.e. from 5th Jan. 2023 onwards, my daily data allowance of 1.5 gb does exhaust in half an hour of internet browsing. This was not so in previous months. I didn't pick up telemarketing calls from airtel and they have stopped calling recently. It seems in retaliation they have started to drain my daily data in too very short time as a marketing strategy. Please help me.

Sir, I am an unemployed University student studying in University, I do small odd jobs & earn money, plus my Dad's donated a little bit money to me from pension,

I paid money to Rs. 700 for my latest Airtel bill, the transaction failed

BUT AIRTEL/ONE97 COMMUNICATION LIMITED DEBITED MY MONEY FROM MY UCO BANK ACCOUNT, WTH?

I got an sms to my Idea phone no. linked with my bank account that Airtel/One97 communication debited account

I AM JOBLESS GIRL I AM AM UNEMPLOYED GIRL A UNIVERSITY STUDENT, MY FATHER IS HOSPITALISED, PLEASE DON'T DO THIS TO ME :( THAT'S MY SAVINGS

PLEASE DO SOMETHING PLEASE REFUND MY MONEY

Error message pops up every time I try to activate iMessage but it works fine with email, already contacted Apple and the problem seems to be on your end kindly look into it

I was recharge 1 year plan but last two moth I cant do out going or incoming call properly I was so many time compline by twitter call center i also mail in Trai but not any solution please do something my Contact number

Bharat padhiyar
mo [protected]

I tried to port my physical sim to esim and when i scanned the QR code it said it’s no longer valid. The physical sim network was also gone. And when i tried to get a duplicate sim card the airtel office executive said the sim card is on someone else’s name. I want the same number as I’m using it from over 10 years and i want to know the resolution for it as soon as possible.
Thank you.

Unable to make/received call, I am an international roaming USA, even i had multiple complaint via airtel app, but that will close after some time, but my issue still persists. every month i had paid 799 INR to make my number active, but i didn't get any benefits.

Ticket numbers:

1. ticket id: CLCNF3WST[protected]
2. ticket id: CLCNF3WST[protected]
3. ticket id: CLCNF3WST[protected]

This is in regard to my shifting request of my connection from Ghaziabad(UP-201002) to Saharanpur(UP-247001). I had purchased 6months plan on 04/10/2022. So after shifting my connection, this plan should have continued but I see zero balance in my account. So I had to recharge with a month plan.

Shifting request no. [protected] for Airtel Xstream Fiber no[protected]_dsl was registered on 16/11/2022, and on 18/11/2022 the connection was done by Airtel service engineer and new Fiber ID is[protected]_dsl.

Other Details:
Connection Holder Name: Ashutosh Dwivedi
Mobile No: 8**** ****0
Email:

Everything was setup already on this address as I was using the connection before September, so Fibre connection was already done. I had my router as well, but they took my old router and installed the new one. I informed them that for the very first time when I shifted the connection engineers used my old router, so why new one this time, they replied that this will not work.

Airtel customer care created the shifting request and I was told that no money has to be paid since you have a prepaid account, and your current plan will continue. But it is not the case.

As per the monthly statement from Airtel, I was left with Rs. 2258.21 balance in my account(Airtel Xstream Fiber no[protected]_dsl).

They accepted to refund the amount, but with more than 30 days they aren't able to do so, neither providing any reason for the delay.

They just reply that they are working on that with high priority.