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Airtel Complaints & Reviews

2.1
Updated: Jan 15, 2026
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T
thampi3827
from Chennai, Tamil Nadu
Dec 15, 2022
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Address: Chennai, India

Broadband connection not restored even after 2 days of outage. Service request no [protected] provided and the problem still not being attended.
Airtel customer support has been notified about the posted complaint.
Same here. which area?
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    N
    Nayan kela
    Dec 14, 2022
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    Sir/ ma'am
    I got a call from Airtel company for data entry job they asked me to pay 1000 rs it will be refund within 24 hr so i pay and after that I got call from admin office and firstly they also asked me to pay 1710 then 3520 the 5500 but they didn't stop and asked for 9000 then I said no so they are not giving me my money back. Please help me and return my money. I am facing many financial issues please return my money.
    Airtel customer support has been notified about the posted complaint.
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      N
      Najaf hussain
      from Delhi, Delhi
      Dec 14, 2022
      Resolved
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      Resolved

      Maine 23nov 2022 ko Airtel fibernet ki booking kiya jisme maine Airtel ko 1501rs pay kiya tha Airtel ke service lagane wale aaye mere yaha or mana kar diya ki yaha fibernet nahi lag sakta hai uske baar jab maine unse pucha mera payment wapas kab aayega to unhone ne bataya ki aapka payment refund 24hr ke ander aajaye ga agar nahi aaya to mai aapko refund karunga
      Kal
      abhi tak mera payment refund nahi hua hai

      Najaf hussain
      Airtel Lide id 21-[protected]
      Email [protected]@gmail.com
      Mobile no-[protected]
      +1 photos
      Dec 14, 2022
      Complaint marked as Resolved 
      Airtel customer support has been notified about the posted complaint.
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        N
        Najaf h
        from Delhi, Delhi
        Dec 14, 2022
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        Maine 23nov 2022 ko Airtel fibernet ki booking kiya jisme maine Airtel ko 1501rs pay kiya tha Airtel ke service lagane wale aaye mere yaha or mana kar diya ki yaha fibernet nahi lag sakta hai uske baar jab maine unse pucha mera payment wapas kab aayega to unhone ne bataya ki aapka payment refund 24hr ke ander aajaye ga agar nahi aaya to mai aapko refund karunga
        Kal
        abhi tak mera payment refund nahi hua hai

        Najaf hussain
        Airtel Lide id 21-[protected]
        Email [protected]@gmail.com
        Mobile no-[protected]
        +1 photos
        Airtel customer support has been notified about the posted complaint.
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          K
          klac
          Dec 13, 2022
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          Now a days Airtel has become one of the worst telecom network.
          I am missing very important calls, high rate of call drops and I have checked even though the network coverage is full on my phone the other end callers receive ' the no. u r calling is out of network coverage area' msg.
          if i connect my laptop through wifi ( tried at my office and my home), the video plays second by second pausing each time for 3 to 4 sec and play for 1 sec only.
          Airtel customer support has been notified about the posted complaint.
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            S
            Siddhi Trader
            Dec 13, 2022
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            Address: Mumbai

            Kal humne ek d2h and broadband service puchase ki andheri chakala jb store se aur unhone hume bataya ki 4000 rs for 6 months service charge hoga we agree to this and we payed to airtel, uske baad unohne hume bataya ki aaj apka connection lag jayega but aaj pura 1 din hone ke baad bhi mera connection nahi lag raha hai ? unhe call karne par wo call bhi nahi uthate ya kab ayenge ye bhi nahi batate ?? agar ye service hai pahele din par toh aage kya hoga ?? aapko service dene me etna late ho raha hai toh pahele paise kyu lete ho ?? pathetic service...
            Airtel customer support has been notified about the posted complaint.
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              S
              Shuklaishu
              Dec 12, 2022
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              Website: Airtel

              It shows "Please enter a valid Airtel prepaid number" every time i try to recharge it
              Airtel customer support has been notified about the posted complaint.
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                R
                Rahul_Arora
                Dec 12, 2022
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                I live in Hisar, Haryana and for the past few days Airtel internet connection has been really bad inside my house. I cannot do anything, nothing loads no websites no videos nothing. I have tried everything, my settings are default and also contacted costumer support but still no solution. The only way to get the internet working is to get out of my house on the street. But this as well is only a temporary solution because after a few minutes it stops working again. Please help me fix this issue
                Airtel customer support has been notified about the posted complaint.
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                  Y
                  Yeshvendra Pratap Singh
                  Dec 11, 2022
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                  I raised a request for shifting my Airtel broadband connection on 1st of December, 2022. I’m writing this message on 11th of December, 2022. It’s been 11 days and no resolution has been provided by Airtel regarding the same. I call them everyday and they say it will be resolved by end of day but no one comes. I’ve asked them to escalate the issue to higher level but no one is listening. I don’t know what else to do to make them respond to my request.
                  Airtel customer support has been notified about the posted complaint.
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                    Y
                    yohanstephen
                    from Bengaluru, Karnataka
                    Dec 11, 2022
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                    Dear Sir/Madam.

                    I was hospitalized in the month of June'22 and post discharge was asked to Work from Home.

                    Hence I approached for a Airtel for a Broadband Connection under Airtel Xstream Fiber - Basic + TV Rs. 699

                    An Executive by name Vijay was referred by one of the Manager (S Jayasankaran - [protected]) from Airtel Broadband Team located near Akshay Nagar, Bangalore.

                    The Executive finished the Document Policy, collected a Payment of Rs. 2001.17 and assured connection in the next 2 to 3 days which happened on 29th June 2022 (UPI/[protected] | airtel.[protected]@hdfcbank/Upi Transaction)

                    Till date i.e. 10th Dec 2022, I still haven't got the Connection nor a refund.

                    Hope some solution would be provided.
                    Airtel customer support has been notified about the posted complaint.
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                      V
                      vrm44
                      Dec 10, 2022
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                      I reside in the campus hostel of Christ University, S.G. Palya Bangalore, 560029. The internet connectivity speed is pathetic and worse than 2g. I have complained numerous times beginning since June 2022 but the issue has not been resolved.
                      Airtel customer support has been notified about the posted complaint.
                      hello
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                        J
                        from Bengaluru, Karnataka
                        Dec 10, 2022
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                        Pole installed in front of house without consent

                        During Covid, when I was out of station, Airtel installed a pole right in front of my house between two trees where I used to park my car. There was clearly space outside where they could have set up their pole.
                        When I raised an objection with the service technicians who visit regularly, they said they'll change it for 25, 000 rupees. The whole ordeal just proves that their intent was to maliciously make money by causing inconvenience...
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                        S
                        Dec 10, 2022
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                        Address: orient cement pvt ltd villgage ITGA . pin585292.dt Gulbarga Karnataka. cont 9972111163 / 7353743985

                        Hi we are writing from Orient cement pvt ltd .. we have 25 num of data cards,

                        from last few days we are getting only 2g service.
                        For daily work we need 4g which we are not getting.

                        Kindly look into this matter at the earliest ...

                        CONT: MR.RANJIT SINGH
                        MOB: [protected] / [protected]
                        Airtel customer support has been notified about the posted complaint.
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                          V
                          Vino janu
                          Dec 10, 2022
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                          Address: Ayanavaram chennai

                          Hi I have done recharge on Dec 7 for rs.100 the recharge was successful but it doesnot reflection in my airtel number and its was shoeing that the account was suspended may i know the reason why the account is suspended and i want like to get my money refund kindly refund the money or provide the service
                          Airtel customer support has been notified about the posted complaint.
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                            M
                            Mallikkanchi
                            Dec 9, 2022
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                            My phone number is [protected]. My services have been stopped as Kyc problem since[protected] I have complint in Nizampet village Airtel Star in Hyderabad on[protected] It has been a week till now my problem is not solved. Which store should I go to?
                            Airtel customer support has been notified about the posted complaint.
                            I'm also facing the same issue, No response from Airtel so far.
                            Let me know if you get any positive response?
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                              S
                              shriomsharma
                              from Gurgaon, Haryana
                              Dec 9, 2022
                              Apr 6, 2023
                              This thread was updated on Apr 6, 2023
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                              Respected sir/madam

                              Myself Shriom Sharma, Ported my VI mobile number [protected]
                              From VI to Airtel and it was activated successfuly on 18.11.2022 but after one week i got a message from Airtel (quoted in " ")
                              ""नमस्कार! आप पुरानी सिम का उपयोग कर रहे हैं और आपकी सेवाएं प्रभावित हो सकती हैं| अपने एयरटेल मोबाइल पर बिना रुकावट सेवाओं का आनंद लेने के लिए अपने मौजूदा सिम को डाटा सिम में अपग्रेड करें| नज़दीकी एयरटेल स्टोर या रिटेलर पर जाएं| यदि कर लिया है तो अनदेखा करें|"" and the very next day my number stopped working.

                              I visited the Airtel store for sim replacement but the executive said i will have to pay Rs 50 for sim replacement.

                              Airtel is doing cheating with its consumers by selling the older SIM cards and they stopped services illegaly. Even in your forum there are a lot of complaints of SIM cards deactivation in the November and December of 2022

                              In general public interest I am submitting this complaint and request to please take strict action against Airtel company.

                              With Best regards

                              Shriom Sharma
                              [protected]
                              [protected]
                              Airtel customer support has been notified about the posted complaint.
                              Dec 14, 2022
                              Updated by shriomsharma
                              I will destroy this SIM card today and will stop using all services of AIrtel (i.e. Airtel`s DTH, Airtel Payment bank)and mobile & will never ever use any of the services of Airtel. Also I will also recommend others to not to use any services because Airtel is a fraud operator and provides 3rd class services.
                              Dec 30, 2022
                              Updated by shriomsharma
                              In India only JIO is honest and transparent while Airtel & Vodafone Idea are cheaters so I will Port my number to Jio and will never use any services of Airtel & Vodafone Idea.
                              Apr 06, 2023
                              Updated by shriomsharma
                              Airtel is a fraud company no one should use its services
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                                S
                                shriomsharma
                                from Gurgaon, Haryana
                                Dec 9, 2022
                                Resolved
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                                Resolved

                                Respected sir/madam

                                Myself Shriom Sharma, Ported my VI mobile number [protected]
                                From VI to Airtel and it was activated successfuly on 18.11.2022 but after one week i got a message from Airtel (quoted in " ")
                                ""नमस्कार! आप पुरानी सिम का उपयोग कर रहे हैं और आपकी सेवाएं प्रभावित हो सकती हैं| अपने एयरटेल मोबाइल पर बिना रुकावट सेवाओं का आनंद लेने के लिए अपने मौजूदा सिम को डाटा सिम में अपग्रेड करें| नज़दीकी एयरटेल स्टोर या रिटेलर पर जाएं| यदि कर लिया है तो अनदेखा करें|"" and the very next day my number stopped working.

                                I visited the Airtel store for sim replacement but the executive said i will have to pay Rs 50 for sim replacement.

                                Airtel is doing cheating with its consumers by selling the older SIM cards and they stopped services illegaly.

                                In general public interest I am submitting this complaint and request to please take strict action against Airtel company.

                                With Best regards

                                Shriom Sharma
                                [protected]
                                [protected]

                                UPC CODE ( VH197178 ) was valid till 15.05.2022 till 23:59, I made a port request around 16:05 hrs of 15.05.2022 but VODAFONE IDEA rejected my MNP request. I contacted customer care number 198 and the representative said that my UPC code expired on 14.05.2022 (I can provide call recording).

                                For more details please check the attachments.

                                I request you to please take strict action against Vodafone IDEA for rejecting the MNP request wrongly so that they don't do this kind of illegal activity.

                                Please help!

                                Shriom Sharma
                                Dec 9, 2022
                                Complaint marked as Resolved 
                                There was some mistakes in complaint subject so just to cancel it i am marking it as close and submitted a fresh complaint
                                Airtel customer support has been notified about the posted complaint.
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                                  J
                                  Jagadeesh kumar reddy Atla
                                  Dec 9, 2022
                                  Feb 20, 2023
                                  This thread was updated on Feb 20, 2023
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                                  Address: All over India

                                  Dear sir/madam.

                                  Self visiting kSA. I am postpaid user and equired before leaving country about charges. They told no untill i utlize somthing.
                                  I have not given any request nor contacted for this service.
                                  They activated the services auto matically on one day charges 649 and keep on doing it to bring 6032/- bill.

                                  As i got message i already intamted and enquired they said no but they said there were no active packs.
                                  My number[protected].

                                  They not responding to messages to rectify.
                                  I want to port from airtel to other network.

                                  Kindly request to waive off the automatic activated pack charges.
                                  Airtel is simply looting in the name of auto activation for postpaid.

                                  Thanks and Regards
                                  Jagadeesh
                                  Airtel customer support has been notified about the posted complaint.
                                  still no response about waiver o[censored]nauthorized activation of Packs.
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                                    A
                                    amtekautop
                                    from PUNE, Maharashtra
                                    Dec 9, 2022
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                                    Address: W-93 ' S' BLOCK MIDC, BHOSARI, PUNE-411026

                                    I have been following up for this compain since[protected] with everybody possible in airtel. Nobody seems to to interested in retaining customers. My line is dead since[protected] compain no is [protected]. To top it all i have been charged for the whole month when my line is dead.
                                    Nobody has the decency to reply to my mails or call me.
                                    Absolutely pathetic service – airtel is taking big about 5g,
                                    first provide the basic connectivity without breakage and then talk about going 5g

                                    i have even asked for changing my connection from copper coonection to fiber optic connection, but even request is left in the dustbin.
                                    Airtel customer support has been notified about the posted complaint.
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                                      H
                                      Happy86
                                      from Delhi, Delhi
                                      Dec 9, 2022
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                                      I have recharged with 699 on my Airtel prepaid number and as it was mentioned in airtel app and on web one can avail the benefit of Amazon prime for 56 days with this recharge but i think that it was just to mislead the airtel users as the prime benefit that has been provided to me is of mobile edition which is nowhere mentioned in the description of the recharge but for other recharge of rs 3359 it has been mentioned that prime mobile edition will be provided once recharged. Kindly refer to the attached screenshot image for the clear picture.

                                      I have written multiple mail to the nodal officer Airtel Delhi division and also talk with customer care multiple times but they are neither responding to my mail which i have sent them on 4th December 2022 nor the customer care is providing any resolution.
                                      +2 photos
                                      Airtel customer support has been notified about the posted complaint.
                                      Dec 12, 2022
                                      Updated by Happy86
                                      I Haven't got any reply from the airtel yet.
                                      Dec 21, 2022
                                      Updated by Happy86
                                      it's has been more than 4 weeks and no one has response it yet from airtel team.
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