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Airtel Complaints & Reviews

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Last updated Apr 22, 2024
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Airtel reviews & complaints page 52

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Address:Airtel India Haryana Gurgaon

I have raised a complaint on 29 Aug 2022 with ticket id [protected]. It is not resolved till date, instead the engineer Mr MAHAJEET SINGH LODHI OLD GGN () and his Senior Mr Hawaldar, has disconnected or cut the connection of my broadband on 31 aug 2022 now the connection is not working at all, this has been done by Mr MAHAJEET SINGH LODHI so that i can provide him the happy code once the connection is restarted and he can trick me for the...
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Anshumanth Rao
Sep 8, 2022
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Recharge not done, but money debited and not refunded

On 25th, I did a recharge of Rs 455 from Airtel app, paid via Amazon Pay. The money was deducted but the recharge was not processed by Airtel, and the money was not refunded either. Airtel customer care when contacted via call...
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N. Kalki
Sep 8, 2022
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Scamming, lying, cheating

Website:www.airtel.in/contact-us

Airtel operates with absolutely no concern for their customers. Though they claim to have a helpline, it is merely a robotic system designed to promote themselves and avoid any issues on their part. To elaborate this:
(1) There is actually no option under any circumstance that you can speak to a customer care executive.
(2) They refer to their company as Idea, and not Airtel on their customer call line.
(3) Before placing...
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B
bathinasandeep
from Nellore, Andhra Pradesh
Sep 8, 2022
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Wrong recharge- request to refund the amount

Address:nellore

Done wrong recharge to [protected] instead of [protected] for an amount of Rs. 1799.00

kindly refund the amount to recharge [protected].

Order ID :[protected]...
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narayanapvv
from Hyderabad, Telangana
Sep 8, 2022
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Customer Service closing my complaints without my concern

1. Airtel Customer service is not responding to my email about a complaint about Flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available.
4. Data speed is very less...
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narayanapvv
from Hyderabad, Telangana
Sep 8, 2022
Sep 8, 2022
This thread was updated on Sep 8, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer Service not responding

1. Airtel Customer service is not responding to my email about a complaint about flash SMS.
2. Also, Airtel helpline number is not providing option to connect customer care executive
3. We are getting exhausted and kept waiting when calling 121 or 198 numbers as there is no option to connect and talk customer care executive, only IVR and computer voice available....
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M
Marshal77
from Bhilai, Chhattisgarh
Sep 8, 2022
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Internet network issue

Address:Durg, Chhattisgarh
Website:Www.airtel.com

Dear Airtel team,
I'm ur Platinum postpaid user from past 8 to 10yrs,
I have been complaining regarding network issue continously from past 6 months, to which i don't see any progress from ur end, whenever I logged a complain it gets resolved in a week or so and internet starts working fine again after few weeks it gives a same problem to which I have to lodge a complaint again, this issue is repeating again and again, is...
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umang_estates
from Noida, Uttar Pradesh
Sep 7, 2022
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Amount not credited into my fixed landline numbers

Address:Gautam Buddh Nagar, Uttar Pradesh

A cheque for Rs 4997/- dated 24/4/2022, drawn on Axis Bank was deposited in dropbox at Airtel store at Shastri Nagar Ghaziabad, on 25/4/2022, for mobile nos [protected], [protected], [protected], [protected], [protected], broadband nos [protected]& [protected]. Regarding the same, I have recd messages regarding credit of the amounts in respective accounts on Wednesday 4/5/2021, but the amounts have not been credited into broadband connections...
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Urchi07
from Mathura, Uttar Pradesh
Sep 7, 2022
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Money not refunded after being deducted from account

I added Rs. 500 in my Airtel payment wallet through my Gpay account on 02/09/2022. The payment was successful and money got deducted from my account, but money was not added to my airtel wallet. Gpay showed money received by Airtel payment bank. Please refund asap.

Airtel Payment Wallet
Phone number -[protected]

Google Pay
UPI ID - urvashi.[protected]@oksbi
Phone number - [protected]
br...
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Since Airtel is not able to provide data service to my location i am trying to port my number to another cellular network service provider. When i am trying to generate porting code i am getting below message.
"upc cannot be generated as there are subsisting contractual obligations with your service provider"

After discussion with idea helpdesk they said to wait for 48hrs after 5 days but still not able to generate upc...
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S
Singh Upkar
from New Delhi, Delhi
Sep 7, 2022
Sep 14, 2022
This thread was updated on Sep 14, 2022
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Our Complaint Dated 11-08-2022 Regarding Excessive Airtel Mobile Bill Dated 06-08-2022 for 9818605843 Infinity Family Plan

Address:Bharti Airtel Ltd, Plot No- 16, Airtel Center, Udyog Vihar, Phase -IV, Gurugram, Haryana -122015

REMINDER-4
09-Sep-2022
The Airtel India,
Relationship No:[protected] &[protected]
Despite of our repeated REMINDERS, what to talk of resolution of our Complaint dated[protected] as per trailing emails/ reminders, no reply has been received from different quarters of Airtel, instead fresh Bill No: BM[protected] for the period[protected] to 04-Sep-2022 for Rs.3, 852.72 including previous dues of Rs.2,...
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Japneet.k
Sep 6, 2022
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Unresolved customer complaint

With reference to airtel service request no 41-[protected], I had raised this request on 03.09.2022 regarding some issue with my DTH connection. It was estimated to be resolved by 11.30 am on 05.09.2022. Even after repeated followups with Airtel, no one from their local team followed up with us. We had to chase down the local area engineer who kept saying that he will come to check out the DTH connection but he never came. TAT for resolution...
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Ocean tikku
from Nagrota Jammu, Jammu and Kashmir
Sep 6, 2022
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Recharged wrong number want money back

Actually i had recharged wrong number i want to cancel recharge and retrieve money asap
Wrong no recharged[protected]
Money 239
Transaction I'd[protected]
I had sms too on 51619 but service was blocked...
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V
vijay_turaga
from Bengaluru, Karnataka
Sep 6, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid service - SIM replacement is not working

Address:Airtel Store Mathikere, 1st Phase, Unnis Plaza, 81/9, Near Kanthi Sweets, Gokula 1st stage, HMT Layout, Yeswantpur, Bangalore

My wife requested for SIM change for airtel prepaid number on Saturday Sep 3rd 2022 at 11:45 AM in Airtel office Mathikere Bangalore, since there are frequent signal issues with existing SIM. They took Rs 50, Aadhar card copy and photo and provided a new SIM and said that new SIM will be activated after 4 hours and old SIM will be deactivated. This did not happen even at 5 PM. We again visited Airtel office at 5 PM on the same day. They said...
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aadkoli
Sep 6, 2022
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Post Paid Mobile: Force me to purchase SIM card

I visited Airtel Store in Yelahanka (8821) today to request help on my postpaid SIM that just died for no reason. They told me that the SIM is damaged and that I have to pay Rs. 50 to get a replacement SIM. After this, they followed the procedure for a Lost SIM (took my Aadhar, Photo) and forced me to pay Rs. 50 even though I had not lost the SIM.

I am an Airtel customer for over 20 years and have 3 postpaid connections and...
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Hlo sir- I forgot Mpin for airtel payments bank. i am unable to remember the details like( name, DOB). help me...
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Ahish Sastry
Sep 6, 2022
Sep 25, 2022
This thread was updated on Sep 25, 2022
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Balance deduction for ONMBLE_CNTST

Yesterday I received the he following message "Thanks for using ONMBLE_CNTST. You have been charged Rs 1.0 from your Airtel Mobile account.For more services, call 56789".

I never subscribed for these services.
This has happened to my mother's number too. Please resolve this issue for [protected] and [protected]....
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RobyVarghese
Sep 6, 2022
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Airtel Prepaid no 8526683120 services barred

Address:Shop G-12/ 13, Caravas Aseem Commercial Plaza, South Civil Lines, Jabalpur, Madhya Pradesh 482002

Title of the Content and Episode number (if any)::::Airtel Prepaid Mobile Number [protected] services barred

Description and nature of complaint.:::
I am writing this complaint related to my Prepaid Sim [protected] which is registered in my wifes name(Jiby M Babu).
We started getting below messages on number [protected] and outgoing was barred this happened on 28thAug2022.
"As per Govt. directive, documents...
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notiramu
Sep 5, 2022
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No calls and No sms receiving

I have recently travelled to UK, after that signal is showing but no calls receiving and no SMS on my Airtel sim. I have recharged international roaming packs and maintained main balance as well. None of the things worked just simply waste of my money. I have recharged almost more than 2000 rs. I have raised multiple complaints but of no use. When I send IRSTART to 121 it's activating to different mobile number. Also I am receiving offers...
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9435079371
Sep 5, 2022
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StoreNo sim provided for 2 weeks

Like to bring knowledge that Airtel postpaid no [protected] of Ashoka Bhattacharjee was not working for net issue for long period though Airtel is charging postpaid bill, to it we went to Airtel store of shillongpatty silchar if sim can be changed but for 2 weeks they r telling they don’t have sim, just imagine for a 65 years senior citizen gets so much problem, so much money wasted for bill without any use, pls refund the money if Airtel...
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