Bharat Matrimony Complaints & Reviews

I make profile of marriage on bharat matrimony
They are irritating calls for take membership of Bharat Matrimony
And
There employees are not good to conversation

I have opted Bharath Matrimony (Nair Matrimony:- NAR1291827) assisted service 3 months service on 3rd November, Today 1.5 months completed. At the time of taking membership next day one Relationship manager contacted me to assist and gave 4 profiles from same week onwards then she took long leave and no one was there to assist me So I contacted Associate manager and complaint about this So after 2 to 3 weeks they assign new relationship manager for me but I am not satisfied with his service because he is not interested to give weekly profiles and not interested to follow up the profiles that I shared to him. So again I have Informed this to Associate Manager then they assigned new Relationship manager again to assist my service but new RM is also same like previous one they also not interested to give weekly profiles and If I register any complaint then she will share some profiles but those profiles are not matching my partner preference, Now they will only follow up the profiles that i have shortlisted / shared to them, So again I have register complaint to your customer service but I didn't receive any call or response from your end.
Now it is waste of money, So I request you to Refund my money back as soon as possible.

Hope for a reply soon.

Thanks and regards,
Ananthu
Nair Matrimony ID: NAR1291827

I have paid 9500 Hard earned money on BHARAT Matrimony

What i got 2 Profile i select and did try to CONTACT they were from different merreage beuro of Agency i called to BHARAT Matrimony that i don't want to continue

they say no refund what the hell i paid 9500 Rs why its not refund when i am not gone use any more it you can deduct for this 2 ### CONTACTs that i use but refund my hard earned money

their agents will call u 100 time until unless u become become pro member on their website than i[censored] visit their member page immediately popup msg will appear discount discount discount discount

this is really ### site I need to take a legal action against the site if they will not refund my hard earned money

I have raised a complaint in this portal to refund my amount of RS4500 as my account got auto renewed without my consent and knowledge. Today they have changed the account to free and refunded Rs 700. Is it sensible to address the escalation in such disgusting manner?

Without our notice/approval on Nov 25 there was an auto payment for membership renewal in Kamma matrimony which we didn't do and neither were we aware that auto renewal was ON. I have raise a complaint 14983024 as well today but no progress. Please help revert the money back to the source account.

Without our notice/approval on Nov 25 there was an auto payment for membership renewal which we didn't do and neither were we aware that auto renewal was ON.

There is fake profile named clara nelson with whats app no [protected] on bharat matrimony. Also, the number [protected], [protected] is of delhi airport alongwith whom clara nelson has taken money from me by claimimg that she has came to delhi airport at terminal 3 to meet me and has with her cheque of 47000 pounds which she needs tax charges to enacash here in delhi and has taken money from me nearabout 90000.please take strict action against her and the number associated with her.

When making payment for subscription, the website automatically puts you in for Standing Instructions for Automatic billing. On calling customer service they never cancel from their end . After contacting my bank was able to find out the method for cancelling it. Unnecessary trouble and this I had to do twice.

Anyone can create a profile. Got a proposal to mobile. The person deleted the account and was trying to contact thro phone number provided. He posed as business man and extracted money by lying and sending parcel. Bank account linked is
Subir Roy
Bsb- swift code -SBIN0003084
Account number - [protected]
Please check and take suitable action. I don't want my money. It is a matrimonial scam

I’d registered a complaint long back and it still lies unresolved. They were behind me for my money everyday and now after I pay, they’re least bothered. They took a lot of days to even understand my problem and now that they’ve finally understood it, they’re not solving it.

I also feel their profile highlighter service is not at all enabled in my profile. I hardly get one visitor every week. This is atrocious. I’m paying them for their premium service and I feel I’m being treated like a dog.

Hello,

Please note that on 28th oct 2022, my card was charged for AED 770 without my concern from Bharatmatrimony and also note that the subscription has expired on 23 oct 2022 but they debited my card on 28th oct 2022.

They did not send me any message or email before that, they sent me mail on 28th oct 2022 after they deducted the money and informed me that the service was renewed successfully.
After that I called them, then they sent me one email that the refund was initiated on 1st nov 2022 but still its not credited in my account and when I talked with CCAVENUE (Payment partner of Bharatmatrimony), they told me that Bharatmatrimony still did not initiated the refund.
Please help me to get my refund as I need the money as it is for my flat rent expense.

Please help me to get back the money which was auto debited from my account and also stop this kind of fraud in future with anyone.

I have clicked to Unsubscribe dozen times but keep getting emails from them. I have informed them that the unsubscribe link does not work.Even sent them email related to it. They are aware of the issue and are doing anything. This leads to 6-10 emails per day from them. There should be laws about using fake unsubscribe links. I need consumer complaints of India to research/investigate why
https://www.bharatmatrimony.com/
Is scamming my inbox and other consumers.

Hi, On Nov 11th 2022 Bharat matrimony auto renewed my subscription and deducted more than INR 5000 from my card without even warning or asking for my confirmation .
The information regarding auto renewal was no where shown on their page easily . They never even asked me in the first page if I want to auto renew my subscription or not . This is total fraud . They should be stopped .
Please address my concern.

Thanks and Regards,
Abhishekh Mishra

I am resubmitting the complaint with the dissatisfaction after submitting the complaint once and still not receiving a response.

With reference to our Gold Plan purchased on 20th August 2022, would like to bring to your kind notice that the said plan is sold by your sales representative Mrs. Shilpa Awadh giving misleading information and false commitments, I hereby raise a complaint.
While purchasing a plan it was thoroughly discussed with your sales representative that when you send us the profiles, we may not find the same suitable, rather we may like other matches suiting our partner preferences. That time she promised us that whichever profiles we like for which we cannot view the details directly, will be shared by her once we place the request of profile numbers with her. After purchasing the plan when I am asking her to share the contact numbers of the profiles of my choice which I am not able to view directly, she refuses to share the same for some reasons. If she knew that it is not possible for her to share the numbers requested, on what basis and why did she ensure us so while purchasing the plan? This is nothing but pure cheating to convince customers to purchase the plan.

The folders shared by her are useless for us as the similar profiles are repeated in the other folders except few profiles. Also it contains many non-maharashtrian profiles, some are overage and some are below height which are not our partner preferences. In three folders total 165 profiles are without any photos. Though I communicated that there is hardly any count matching our preferences, was conveniently ignored by her. Â
Also, we were promised that though the membership ends on 18th November 2022 access for membership will be given till November 2022 end. But the same is not reflected in our membership details. Â

I repeatedly brought to her attention that I trusted her being the part of one of the reputed matrimony websites, she cheated me by deceptive conversation to sell the plan trickly.

In this scenario, I request you either to refund my money immediately for not providing the committed services or direct your sales representatives to comply with the commitments given while selling the plan. It also may be noted that such fraudulent behaviour of your sales representative is not acceptable under any circumstances and the matter will be taken to the highest level till it gets resolved.Â

Hope for a reply soon.

Thanks and regards,
Sanyukta Chachad
R4289061

I registered in Vishwakarma matrimony as gold member, later I chose addons top listing and profile highlighter, for those addons I tried to pay amount, as it was showing payment error customer care asked me to transfer it through NEFT, paid 2800rs through NEFT payments and shared screenshot to "[protected]@communitymatrimony.com" on 16th oct 2022, but till now no response from them and not activating. daily I contact customer care and told my issue they simply said it will clear within 24hours, but till now issue not resolved. Yesterday they told they will refund the money but did not refund yet. Today also I requested the money to refund, they telling it will be returned after 24 or 48 hours. want my amount back. worst service.

I created a profile on Kerala matrimony on behalf of my brother who is in India.done the payment . The payment details shown in the name of community matrimony. When I login to kerala matrimony I automatically directed community matrimony without knowing I’m using another matrimony. One representative called me for upgrade mr. Nagarajan when I initially opened the account. Now I remember he addressed me on behalf of community matrimony.
Now when we got an interest message we tried the contact details they advised for upgrade . I contacted the customer care. Then on the chat box the name appeared Nagarajan, he said we paid for Kerala matrimony. But on the payment receipt it’s mentioned community matrimony. When I emailed them they replied both Kerala matrimony and community are branches of Bharath matrimony.
So my issue is when I search I can see all the profiles look same, they can take the payment from any name . But when we choose the contacts they need money for all these. So I doubt this as fraudulent activity.
When my receipt says I payed for community matrimony why can’t I access the contacts.

This is frustrating. My account got auto debited for 215 CAD by Bharat Matrimony. I didnt right to choose my Subscription. This is unfair and very bad business plan. I want refund immediately. If I want the service then I will buy, you dont have the right to force/trick.

Need Immediate refund.

With reference to our Gold Plan purchased on 20th August 2022, would like to bring to your kind notice that the said plan is sold by your sales representative Mrs. Shilpa Awadh giving misleading information and false commitments, I hereby raise a complaint.
While purchasing a plan it was thoroughly discussed with your sales representative that when you send us the profiles, we may not find the same suitable, rather we may like other matches suiting our partner preferences. That time she promised us that whichever profiles we like for which we cannot view the details directly, will be shared by her once we place the request of profile numbers with her. After purchasing the plan when I am asking her to share the contact numbers of the profiles of my choice which I am not able to view directly, she refuses to share the same for some reasons. If she knew that it is not possible for her to share the numbers requested, on what basis and why did she ensure us so while purchasing the plan? This is nothing but pure cheating to convince customers to purchase the plan.

The folders shared by her are useless for us as the similar profiles are repeated in the other folders except few profiles. Also it contains many non-maharashtrian profiles, some are overage and some are below height which are not our partner preferences. In three folders total 165 profiles are without any photos. Though I communicated that there is hardly any count matching our preferences, was conveniently ignored by her.
Also, we were promised that though the membership ends on 18th November 2022Â access for membership will be given till November 2022 end. But the same is not reflected in our membership details.

I repeatedly brought to her attention that I trusted her being the part of one of the reputed matrimony websites, she cheated me by deceptive conversation to sell the plan trickly.

In this scenario, I request you either to refund my money immediately for not providing the committed services or direct your sales representatives to comply with the commitments given while selling the plan. It also may be noted that such fraudulent behaviour of your sales representative is not acceptable under any circumstances and the matter will be taken to the highest level till it gets resolved.

Hope for a reply soon.

Thanks and regards,
Sanyukta Chachad
R4289061

We have opted for Bharat matrimony assisted service.. Service clearly says we shall contact.. We have not received any calls or support from the assisted service.. we have lodged complaints numerous times in app or the customer care.. everytime they take complaint and give ticket number.. We are very clear we want refund as no service was provided. Their ring for calls from services last for 28seconds and claim we aren't picking the calls. We have all the documents and screenshot of all complaint.. Refund our money back.. Please don't choose Bharat Matrimony.. it's a waste of money and time ..

Bought a paid plan from tamilmatrimony website for Rs.5300/- but some of their important features are not working. i had raised a complaint with their customer support team but they are not responding to me. as i made the payment through online i lost the control with them. Nobody is responding properly. cant get in touch with them through offline also.

I raised this complain on 9th September and made a several follow-up calls but they are not responding properly after collecting the money from customers

Complaint ID: 27187199

Issue: Search feature not working which is an important feature for which i paid for but its not working.