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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown
Customer Service Contacts

Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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Mobile
+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 97

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B
bangalam
from Bahula, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not get benefit/use of profit club card due to big bazaar system problem

Address:721657

I have received a message from Big bazaar profit club with of of Rs-500 free shopping for minimum shopping of Rs-3000. And Rs-500 added my future pay wallet with my existing balance of Rs-1000 and that time my total balance was Rs-1500. But at the time of billing at big Bazaar your system was shown that my Profit club card is not valid and my wallet balance also shown Zero. I explained the matter to your representative and also shown the...
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V
vinodchobhe
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

receiving daily promotional sms

Regarding to big bazaar SMS notifications I receive daily.

I don't shop frequently at Big Bazaar but since they have my number due to shopping I made in past, they are sending messages everyday which is really annoying. I want to stop those messages. It is really irritating. I cannot unsubscribe on my own. Please help me to stop it immediately and permanently.

My mobile no# [protected]...
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A
Ashok.garg1960
from Gonda, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor quality of apple juice

Address:Bathinda, Punjab, 151001

I have purchased the 3 ltr of Sunkist Juice from the Big Bazzar Bathinda on 31.05.2018 vide there invoice no 5533 dated 31.05.2018. When I opened the Apple Juice. The taste of the apple juice was not good. The Juice taste was very Bitter. So the company has supplied the poor quality of Apple Juice. I do not think that such a big company will supply the so poor quality of Juice.

In this regard i lodged the complaint with the...
+2 photos
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P
Priya Dewangan
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

morfy rechard oven

Address:Kolkata, West Bengal, 700075

Dear concern i bought a morfy rechard oven from big bazar hilaand park kolkata, and year after the oven suddely top working for the same i logged the complaint with morfy and after visisting they are advised to reaplce the material and raice the invoice for the same when i went to big bzar and asked them to repalce since i didnt have the origanal bill with i tequest them but they didnt cope with me the took the original elacement invoice...
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Lalit Tiwari 23
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home delivery

Address:Katni, Madhya Pradesh, 483501
Website:www.bigbazaar.com

Good Evening
We have brought product of more than 5000 a fortnight ago
and went for home delivery and it came to home the very next day
but the food item specially 4 large packets of biscuit are totally damaged
none of them is in single piece
i am very much disappointed from this
last time also this happens
but that time i thought may be its my mistake i have chosen broken one in big bazaar...
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M
Mayukh.bhattacharyya
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

absence of support staff

I am very sad to share a very unsatisfactory experience in big bazar serampore store which is in hooghly district near kolkata. There were no traces of support staff present nearby. One of the staff of your concern were present whom i called bt he denied to come for help. So to be precise i am very disheartened by the service of big bazar for the first time....
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D
Dharmendra Rawat
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

credit note has expired

Hi Team,

I have a credit note of Rs. 1699 of Big Bazaar, Rave Moti mall, branch, Kanpur, which has time limit of 30 days. Due to some medical emergencies with me we could not go to redeem it.

When i found credit note they told me this is centralized i can use anywhere in India but last time i tried in Big Bazaar branch Agra. they were not able to redeem.

Please look into this. Attaching credit...
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S
ShivShakti2018
from Pune, Maharashtra
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lost credit note issue by brand factory

Address:Pune, Maharashtra, 411019
Website:www.brandfactoryonline.com

Dear sir,

I purchased 2 t shirts from brand factory outlet in chinchwad on 24/06/2018. I paid rs.1104/- for the transaction through my debit card.

I gone to store to return the items on 26/06/2018. As i was getting late for some work, i did not buy anything or exchange t shirts. The store executive gave me a credit note of same amount.

Now, i have lost the credit note. When i visited store to...
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S
silkygupta
from Noida, Uttar Pradesh
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poor customer care service

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

My order id is[protected] and the order was delivered in sirsa (Haryana). No big bazaar store was there so, i wanted to return this product in grand vance mall store, greater noida as i am resident of this city. I tried to place the return request by changing the pincode but its showing the message that return is only possible in haryana. I contacted customer care team on 18th june'18 & they asked me to pay 49rs for reverse pickup and said...
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R
Rajani Pol
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 products has been charged for more than mrp

Hi have purchase gocery from BigBazar on 1st July 2018. 2 products have been charged additionally by them. First product is veet hair removal cream the mrp is Rs. 58/- but i have be charged as Rs. 60/- that is above MRP, and the second product is Aer pocket fresher i have purchased 3 pic 2 of them as been charged @Rs.50 but the 3 pic is been charged for Rs. 55 .
Kindly look into the matter
I am attaching bill copy and product...
+3 photos
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M
Mblossom10
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

employee rude behavior.

Address:Gautam Buddh Nagar, Uttar Pradesh

On 1st july 2018, at 5 pm, at big bazaar store dlf mall of india. I went to buy some items due to the weekend their was a huge rush so i was waiting at billing counter from 30 minutes. When the billing time came one of the employee who was at billing counter said that "you have 2 items only so we don't consider to do your billing as we have a lot more to do". This was disrespectful. I am a regular customer of big bazaar, and due to this attitude,...
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D
Devraj Pappu
from Patna, Bihar
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abuse insult use wrong words and not billing

Address:Deoghar, Jharkhand, 814112

Dear sir
I am your regular customer and i have very good experience till 30th june 2018.
Yesterday i had very bad experience and i am competly in shock that bing a pioneer goup treating his customers in this fsaion.
I want to share yesateday incident what had happened to me in your deoghar (Jharkhand) branch. Your employee from csd department and sales department had used very abusing language to femal customers and...
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R
Rounak Jaggi
Feb 5, 2022
This thread was updated on Feb 5, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

future pay cash scam

Big bazaar scam

We have shopped in big bazaar at gurgaon location on 2nd of may 2018. At that time there was an offer of getting rs.500 cash in future pay's big bazaar wallet. We did receive a text message saying we are eligible and we will get credit of rs. 100 for next 5 months. Here is the text message that we have received on 2nd may:

"congrats! You are eligible for rs.500 cash in future pay's big bazaar...
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S
Shagunbeti
from Gurgaon, Haryana
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regarding of extra payment of mrp.

Address:New Delhi, Delhi

Dear sir/madam i went to the big bazaar v3s mall in new delhi, delhi 110092 and packed some grocery items.in spite of the value, more money was collected from me. Whose tax invoice no. Is [protected], ch:no.359563, tillno.6, memo no. 0141903, tr:66905, st:4875 ondated 29/06/2018 time 18:41. Therefore, we request you to please take appropriate action on this. Which would not be so far ahead with anyone.

Thanks & regardsbr...
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M
mbajpai81
from Vidisha, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

desi atta soya atta

Address:Katni, Madhya Pradesh, 483501

I am writing this complaint to big bazaar who is selling products which is expired. I have encountered this situation yesterday while visiting big bazaar branch situated in katni m.p. I have informed the store manager and also raised a complaint to customer care department but I did not received any response from big bazaar infact they closed the complaint ticket without even informing me. Brand like big bazaar is playing with the life of...
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S
Sheena Urmalia
from Hyderabad, Telangana
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brand factory

Address:500081

Hi just want to know is is correct to charge gst over the mrp. As i had the word with the person on billing counter, he replied that in brand factory our billing procedure is that we will charge gst on every discounted product. This happened with me the product was initially for 799/- after discount it was for 599/- while billing gst was added to it so i had to pay 628.95/- which includes 5% gst. According to the indian government mrp includes...
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Diship Kumar
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate bill for claiming future pay wallet money

Address:Lucknow, Uttar Pradesh, 226002

Please provide me last bill of this month (June) of big bazar because i have lost my last bill due to which i have not recieved future pay balance yet. I purchased items from saharganj lucknow big bazar this month. The accountant which provide me bill told that you will get 300 rupees of future pay balance for purchse above 3000 rupees. And now i have lost my last shopping bill for the month of june. So please provide me duplicate copy of...
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Ribhav9
from Churu, Rajasthan
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sms even after complaining many times

I have been receiving stupid SMS messages about big bazaar offers on my number. In fact, the frequency is even more than 4-5 messages on some days. I never registered for this stupid spamming. Please unsubscribe my number right away if you have any shame. This is the third time I am complaining about it. I don't want to send an SMS to some number which would deduct Rs 3. Just unsubscribe from your end. I would never want to go to any of your...
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jauhari.sonal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the promised offer gift by big bazaar-vashi, navi mumbai

Address:Mumbai City, Maharashtra, 400614
Website:bigbazaar

Dear hr,

This mail is regarding the complaint for not receiving the promised gift by big bazaar vashi navi mumbai. On 26th jan 2018, an offer was their on big bazar that "if we do shopping for rs. 7000 worth, and we pay 299 rupees more, we will receive a mixer grinder". Its been 6 months, in spite of lodging the compliants several times, no action is been yet taken.

Request you to kindly do the needful as soon...
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Ashishpratibha
from Nashik, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong double debit of rs 2396 on purchase of clothes @fbb

Website:bigbazaar.in

We r Big bazaar loyal customers for more than 10 yrs. Today 20.6.18 we purchased clothes amt to rs 2396 among other things. the Tax invoice no [protected], was paid by us through Debit Card, at 1st swap the POS unit got stuck, so I asked the counter staff, CAN I PAY CASH, on their Insistence, , I Swapped Debit Card AGAIN FOR RS.2396. This time Above Bill generated, BUT AFTER 10 MINs. My Bank, Sent me 2 (TWO)debit Smses for Rs 2396, EACH....
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