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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Last updated May 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 97

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S
S Anand Babu
from Hyderabad, Telangana
Jul 13, 2018
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"big bazaar savings club" card under the guise of "heritage fresh savings club" card issued by food bazaar(earlier heritage fresh)

Address: Hyderabad, Telangana, 500008

"Big Bazaar Savings Club" card under the guise of "Heritage Fresh Savings Club" card issued by shaikpet, manikonda, hyderabad FOOD Bazaar (store:5043, earlier Heritage Fresh) not recognized or honored by other Heritage Fresh stores within city. When I complained to [protected]@heritagefoods.in, [protected]@heritagefoods.in, [protected]@futureretail.in, [protected]@easyday.in, [protected]@futuregroup.in of future group, surprisingly I received a mail...
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jparvesh
from Mumbai, Maharashtra
Jul 11, 2018
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excess charges by mr wasim location darya ganj -110002

Address: 110002

Hi Future Retail

Yesterday I did the shopping from your outlet, Location Darya Ganj -110002; And Mr. Wasim was on the cash counter and he was billing and I found that there is a mismatch in invoice and MRP mentioned on the product. Product name Himalaya bady soap MRP on product 60 and Mr Wasim (Easyday agent)made bill Rs 65. He made excess amount bill

This is not the first time it happened with me many times...
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Rishab Khare
from Lucknow, Uttar Pradesh
Jul 10, 2018
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manhandling and sexual harassment of a old woman

Address: Lucknow, Uttar Pradesh, 226016

This is to bring to your notice that my mother aged about 58 years was touched without authorization by goons from Big Bazaar. This was done on the pretext of security check without any reasonable/justifiable cause . They didnt' even care to check the bill before resorting to such action.
The manhandling done at the store is further fortified from the fact that no police complaint whatsoever was made by the goons present at Big Bazaar's...
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A
avadhesh18
from Mumbai, Maharashtra
Jul 10, 2018
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not providing service for bed repairing work

Address: Nagpur, Maharashtra, 440015

I had purchased a bed from home town(big-bazaar) 3 years ago from nagpur(m.s.).Resentlt my bed is damaged and then I called to hometown customer care for providing reparing service but they denied to provide service while three years is passed.I explainedthat I will pay for it but they did not give serivce and customer care executive disconnect my phone.

Avadhesh Tiwari
[protected]
manish nagar Nagpur(m.s.)br...
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B
bangalam
from Bahula, West Bengal
Jul 9, 2018
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not get benefit/use of profit club card due to big bazaar system problem

Address: 721657

I have received a message from Big bazaar profit club with of of Rs-500 free shopping for minimum shopping of Rs-3000. And Rs-500 added my future pay wallet with my existing balance of Rs-1000 and that time my total balance was Rs-1500. But at the time of billing at big Bazaar your system was shown that my Profit club card is not valid and my wallet balance also shown Zero. I explained the matter to your representative and also shown the...
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V
vinodchobhe
from Pune, Maharashtra
Jul 9, 2018
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receiving daily promotional sms

Regarding to big bazaar SMS notifications I receive daily.

I don't shop frequently at Big Bazaar but since they have my number due to shopping I made in past, they are sending messages everyday which is really annoying. I want to stop those messages. It is really irritating. I cannot unsubscribe on my own. Please help me to stop it immediately and permanently.

My mobile no# [protected]...
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Ashok.garg1960
from Gonda, Uttar Pradesh
Jul 9, 2018
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poor quality of apple juice

Address: Bathinda, Punjab, 151001

I have purchased the 3 ltr of Sunkist Juice from the Big Bazzar Bathinda on 31.05.2018 vide there invoice no 5533 dated 31.05.2018. When I opened the Apple Juice. The taste of the apple juice was not good. The Juice taste was very Bitter. So the company has supplied the poor quality of Apple Juice. I do not think that such a big company will supply the so poor quality of Juice.

In this regard i lodged the complaint with the...
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Priya Dewangan
from Kolkata, West Bengal
Jul 9, 2018
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morfy rechard oven

Address: Kolkata, West Bengal, 700075

Dear concern i bought a morfy rechard oven from big bazar hilaand park kolkata, and year after the oven suddely top working for the same i logged the complaint with morfy and after visisting they are advised to reaplce the material and raice the invoice for the same when i went to big bzar and asked them to repalce since i didnt have the origanal bill with i tequest them but they didnt cope with me the took the original elacement invoice...
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L
Lalit Tiwari 23
from Indore, Madhya Pradesh
Jul 7, 2018
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home delivery

Address: Katni, Madhya Pradesh, 483501
Website: www.bigbazaar.com

Good Evening
We have brought product of more than 5000 a fortnight ago
and went for home delivery and it came to home the very next day
but the food item specially 4 large packets of biscuit are totally damaged
none of them is in single piece
i am very much disappointed from this
last time also this happens
but that time i thought may be its my mistake i have chosen broken one in big bazaar...
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M
Mayukh.bhattacharyya
from Kolkata, West Bengal
Jul 2, 2018
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absence of support staff

I am very sad to share a very unsatisfactory experience in big bazar serampore store which is in hooghly district near kolkata. There were no traces of support staff present nearby. One of the staff of your concern were present whom i called bt he denied to come for help. So to be precise i am very disheartened by the service of big bazar for the first time....
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D
Dharmendra Rawat
from Dehra Dun, Uttarakhand
Jul 2, 2018
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credit note has expired

Hi Team,

I have a credit note of Rs. 1699 of Big Bazaar, Rave Moti mall, branch, Kanpur, which has time limit of 30 days. Due to some medical emergencies with me we could not go to redeem it.

When i found credit note they told me this is centralized i can use anywhere in India but last time i tried in Big Bazaar branch Agra. they were not able to redeem.

Please look into this. Attaching credit...
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S
ShivShakti2018
from Pune, Maharashtra
Jul 2, 2018
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lost credit note issue by brand factory

Address: Pune, Maharashtra, 411019
Website: www.brandfactoryonline.com

Dear sir,

I purchased 2 t shirts from brand factory outlet in chinchwad on 24/06/2018. I paid rs.1104/- for the transaction through my debit card.

I gone to store to return the items on 26/06/2018. As i was getting late for some work, i did not buy anything or exchange t shirts. The store executive gave me a credit note of same amount.

Now, i have lost the credit note. When i visited store to...
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S
silkygupta
from Noida, Uttar Pradesh
Jul 2, 2018
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poor customer care service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

My order id is[protected] and the order was delivered in sirsa (Haryana). No big bazaar store was there so, i wanted to return this product in grand vance mall store, greater noida as i am resident of this city. I tried to place the return request by changing the pincode but its showing the message that return is only possible in haryana. I contacted customer care team on 18th june'18 & they asked me to pay 49rs for reverse pickup and said...
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Rajani Pol
from Mumbai, Maharashtra
Jul 1, 2018
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2 products has been charged for more than mrp

Hi have purchase gocery from BigBazar on 1st July 2018. 2 products have been charged additionally by them. First product is veet hair removal cream the mrp is Rs. 58/- but i have be charged as Rs. 60/- that is above MRP, and the second product is Aer pocket fresher i have purchased 3 pic 2 of them as been charged @Rs.50 but the 3 pic is been charged for Rs. 55 .
Kindly look into the matter
I am attaching bill copy and product...
+3 photos
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M
Mblossom10
from Noida, Uttar Pradesh
Jul 1, 2018
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employee rude behavior.

Address: Gautam Buddh Nagar, Uttar Pradesh

On 1st july 2018, at 5 pm, at big bazaar store dlf mall of india. I went to buy some items due to the weekend their was a huge rush so i was waiting at billing counter from 30 minutes. When the billing time came one of the employee who was at billing counter said that "you have 2 items only so we don't consider to do your billing as we have a lot more to do". This was disrespectful. I am a regular customer of big bazaar, and due to this attitude,...
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Devraj Pappu
from Patna, Bihar
Jul 1, 2018
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abuse insult use wrong words and not billing

Address: Deoghar, Jharkhand, 814112

Dear sir
I am your regular customer and i have very good experience till 30th june 2018.
Yesterday i had very bad experience and i am competly in shock that bing a pioneer goup treating his customers in this fsaion.
I want to share yesateday incident what had happened to me in your deoghar (Jharkhand) branch. Your employee from csd department and sales department had used very abusing language to femal customers and...
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R
Rounak Jaggi
Jun 30, 2018
Feb 5, 2022
This thread was updated on Feb 5, 2022
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future pay cash scam

Big bazaar scam

We have shopped in big bazaar at gurgaon location on 2nd of may 2018. At that time there was an offer of getting rs.500 cash in future pay's big bazaar wallet. We did receive a text message saying we are eligible and we will get credit of rs. 100 for next 5 months. Here is the text message that we have received on 2nd may:

"congrats! You are eligible for rs.500 cash in future pay's big bazaar...
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Shagunbeti
from Gurgaon, Haryana
Jun 29, 2018
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regarding of extra payment of mrp.

Address: New Delhi, Delhi

Dear sir/madam i went to the big bazaar v3s mall in new delhi, delhi 110092 and packed some grocery items.in spite of the value, more money was collected from me. Whose tax invoice no. Is [protected], ch:no.359563, tillno.6, memo no. 0141903, tr:66905, st:4875 ondated 29/06/2018 time 18:41. Therefore, we request you to please take appropriate action on this. Which would not be so far ahead with anyone.

Thanks & regardsbr...
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M
mbajpai81
from Vidisha, Madhya Pradesh
Jun 29, 2018
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desi atta soya atta

Address: Katni, Madhya Pradesh, 483501

I am writing this complaint to big bazaar who is selling products which is expired. I have encountered this situation yesterday while visiting big bazaar branch situated in katni m.p. I have informed the store manager and also raised a complaint to customer care department but I did not received any response from big bazaar infact they closed the complaint ticket without even informing me. Brand like big bazaar is playing with the life of...
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Sheena Urmalia
from Hyderabad, Telangana
Jun 28, 2018
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brand factory

Address: 500081

Hi just want to know is is correct to charge gst over the mrp. As i had the word with the person on billing counter, he replied that in brand factory our billing procedure is that we will charge gst on every discounted product. This happened with me the product was initially for 799/- after discount it was for 599/- while billing gst was added to it so i had to pay 628.95/- which includes 5% gst. According to the indian government mrp includes...
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