Claimed

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Updated: May 15, 2024
Complaints 3869
Resolved
1795
Unresolved
2074
Contacts

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Having problems with Big Bazaar / FutureBazaar / Future Retail / HomeTown?

File a complaint and get it resolved by Big Bazaar / FutureBazaar / Future Retail / HomeTown customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 92

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sanjay1970s
from Bengaluru, Karnataka
Oct 10, 2018
Report
Copy

very poor service from hometown - now not providing bills required to submit to it dept

Address: Thane, Maharashtra, 400608

Dear sir/ ms,

My name is sanjay singh and my contact number is [protected] and emai id [protected]@gmail.com.

I had contact hometown lodha palava xperia mall, dombivli (Thane dt., maharashtra) outlet in feb'18 and at that time being impressed with the quality shown, decided to go ahead with the modular kitchen and interiors works to be done by hometown.
I think that was the 1st mistake done by me in my...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
from Ahmedabad, Gujarat
Oct 10, 2018
Resolved
Report
Copy
Resolved

rs. 10, 100 transaction.

Address: Anand, Gujarat, 388002

I was not properly explained by your staff at anand big bazaar about future pay card and was given card for rs.10, 100 which i paid by my debit card. Card number was [protected] on 9th of october. Immediately i did the shopping and at the payment time cashier told me that i could use that card only for 1000 rupees a month which was not explained to me by your staff jatin (Mobile no. [protected]). After knowing this i went to the counter...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay.nagpal200
from Bhopal, Madhya Pradesh
Oct 9, 2018
Resolved
Report
Copy
Resolved

exchange

Address: Gwalior, Madhya Pradesh, 474001

Agar koi customer galti se galt sixe purchase karta hai ya kar leta hai to kya isko exchange karna galt hai aese to customer waha jayega nahi main to bilkul nhi jaunga and main aur logo ko bhi mana karunga jaane se kyuki jaha coprate nhi kar raha store waha se purchasing kyu ki jaye agar meri koi help ho to please inform me customer 1rs ka ho ya 100000 ka cutomer customer hota hai...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
Ananga Bhattacharya
from Agartala, Tripura
Oct 9, 2018
Report
Copy

services

Address: West Tripura, Tripura, 799008

I am a senior citizen. I prefer to shop with big bazar as home delivery facility is available there. For a few months I have stopped shopping from local market as the home delivery facility is very much beneficial for old age people like us.

Today, apart from some grocery items I have purchased a 25kg packet of KRT rice. When I approached the home delivery counter, one lady staff was there. She just told me that they are now...
Helpful
Found this helpful?
2 Comments
Report
Copy
B
BANKING GYAN
from Kolkata, West Bengal
Oct 8, 2018
Resolved
Report
Copy
Resolved

poor store mgt/helpdesk in sealdah

Address: Kolkata, West Bengal, 700081

This is 3rd time with in last 3month that scanner is billing mrp price where as actual price of that particular item is other, when i asked your billing representative they simply said "mujhe nahi pata", after then when i went to meet ur helpdesk represtitv he rudely said "line mein khare ho jayie"

We almost 100 families in our socity will definitly break all the relation with future group & we shall start to shop from spensers...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
Mohit Wills
from Chennai, Tamil Nadu
Oct 7, 2018
Resolved
Report
Copy
Resolved

poor service at big bazaar, tirunelveli

To day i made purchase at big bazaar, tirunelveli giving my mobile number [protected]. Many products including vanish was not billed at counter stating the product was not reading in the system. The products was taken some were to get scanned. After 15 mins i was replied there is no employee in the shop to scan the product and asked me to purchase those products in some other super market. So i paid for my remaining purchases and went to reliance...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Adikanda
from Dalhousie, Himachal Pradesh
Oct 7, 2018
Report
Copy

mrp related issue

Address: Solan, Himachal Pradesh, 173205

Bigabazar - baddi (Hp)
Dalia 500gm mrp-rs.22.00 of manufacturer where bigabazar mrp 23.00.
When i complaint regarding this bb edit & replace their mrp label with a mrp of 22.00 but the barcode is still with a mrp of 23.00. But they denay to sale me the product. The behavior and coordination of the employees on billing countries are very poor. They also denay to make me a complaint on their register....
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Address: 713101

I brought a new fresh kurti (Which was not in offer also) from big bazar (Future retail ltd), jail khana more, burdwan 713101, west bengal, on[protected]Cin no. L51909mh2007plc268269). I did not observed the back side of kurti and after coming home, when giving the trial, observed immediately that its badly torn and to hide that, they intentionally made hand stitched over that very carefully to make the customer fool. Its really pathetic...
+3 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
R
Roma jaiswal
from Kolkata, West Bengal
Oct 6, 2018
Resolved
Report
Copy
Resolved

offers had not been given to us on purchase of upto rs 10000

Address: Howrah, West Bengal, 711102

We have purchased some clothes upto rs 10000 from your store after that at the billing counter the man there have ask to choose a gift offer as per your offer catalog present there then we have choosen the offer of getting a trolly bag but the offer item has some defect so we ask them to keep the offer pending or gv us some other offer or benefit but they refuse.. Its a loss for us.. The store manager there was very rude n arrogant... This...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nandeesh v
from Bengaluru, Karnataka
Oct 5, 2018
Resolved
Report
Copy
Resolved

korey geyser water heater from big bazaar mysore

Address: Mysore, Karnataka, 571111

My self nandeesh, i purchased korey geyser, 50 liter from the bigbazar mysore after 4 month it is not working and i complent to the service center and also bigbazar, from bigbazar i revived computer generated bill but it washed unfortunately and i have warranty card but service guys asking bill but bigbazar is not giving duplicate bill and they are acting like irresponsible,
Better i am suggesting please dont purchase any product...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vicks VN
from Amritsar, Punjab
Oct 4, 2018
Report
Copy

not allowed to try shirt size

Address: Amritsar, Punjab, 143001

I went to shop at big bazar amritsar and wanted ton try the size of shirt but the salesman was so rude and didn't allow me to try the size and said me it's company policy and when i asked to show me the policy paper he try making excusses and start yelling on me, which is against comoany policy as no company can restrict ir stop any customer to try any dress. I am upset with this. Please take some action....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Shakuntala Gupta
from Mumbai, Maharashtra
Oct 4, 2018
Report
Copy

big bazaar profit club 9229 4428 2641 60 refund

Address: 400101

BIG BAZAAR PROFIT CLUB[protected] REFUND





Re: MOST URGENT : BIG BAZAAR PROFIT CLUB[protected] REFUND
People

anand gupta

Today at 6:33 PM

ToShareWithus,
[protected]@fvrl.in,
[protected]@futuregroup.in,
futuregroupin,
hcmalad.[protected]@futureretail.in,
Fbb,
CSD EzoneGoregaon,...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sid.deshlahra
from Durg, Chhattisgarh
Oct 4, 2018
Resolved
Report
Copy
Resolved

saving club card

Address: 491001

I have been denied using saving club card by big bazaar bhilai on 3rd october 2018 saying that it's not working from 29th sept to 3rd october. I got to know it was working and people were benefited through that.
The manager of store denied me to give it in writing and also didn't let me make a video clip of same
I feel am cheated and request big bazaar higher authority to look in to the matter and refund me the gains which...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaur joginder
from Ajmer, Rajasthan
Oct 3, 2018
Resolved
Report
Copy
Resolved

against your staff behaviour

Address: Jaipur, Rajasthan, 302019

My name is joginder kaur. I am member of your profit club. Today i went to your trinity mall, n. S. Road, sodala big bazar outlet to redeem my money for this month. There is a female staff ms. Vibha at the billing counter she is very wrong person for dis responsibility. She never hears to me wenever i tries to provide her wyd d coupon code, she is so much of hurry always today also she charged me wrong at my bill and above all her behaviour...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Krish Maes
from Chennai, Tamil Nadu
Oct 2, 2018
Report
Copy

excess amount collect for product

Address: 600002

I have purchased totally 15 no. Of items in big bazaar, express avenue, no.2, club house road, anna salai, chennai on 02/10/2018 (Today) vide invoice no.[protected].in the invoice quoted, idhayam seasame 1 litre oil price as rs.257.00, but the oil price is only rs.242/-. (Excessively rs.15/- has been collected from my pocket).in this regard, i am very shocked, because i am regular customer of big bazaar. Earlier, i hoped big bazaar quality...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Amit Khaitan
from Jasidih, Jharkhand
Oct 1, 2018
Report
Copy

home delivery issue

Address: Patna, Bihar, 800001

Had done shopping on 29th september, left bags for home delivery. We're told that it wud get delivered next day, but not delivered till date. Today when i called them they said it wud be delivered by 10pm, but it was not. I called delivery boy at 10pm, he is making new excuses and said he is taking goods to his home and will deliver tomorrow by 12pm. What is this? Challan no. - 408445. Store id - 4979 mobile no. - [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sachinsmandot
from Solapur, Maharashtra
Sep 30, 2018
Report
Copy

future pay wallet

Address: 411037

Dear sir / madam,

This is regarding use of amount in future pay wallet. I had done shopping during 15-aug-2018 offer and got eligible for inr 100/- in my future pay wallet every month. I had received my first credit to future pay wallet for month of sept with expiry set to 30-sep-18. Today on 30-sept-18, when i tried to make payment using my future pay wallet balance @ sighgad road pune big bazar, it was found that future...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Hasmukh Leua
from Vadodara, Gujarat
Sep 30, 2018
Resolved
Report
Copy
Resolved

bad experience of counter employee nature

I had purchased roti maker of the prestige company on 23rd sep 2018. I have reached to bigbazar new cotton mill compound raipur ahmedabad for exchange the roti maker. On the counter employee named nalanda vaghela id no. 38954 before listening my reason, she bluntly said no to exchnge tthe product. And i argued for exchange she stay with her first statement for not exchange by saying the product used. I had inqired before to go exchange and...
Helpful
Found this helpful?
Write a comment
Report
Copy
J
Jaya0190
from Delhi, Delhi
Sep 30, 2018
Resolved
Report
Copy
Resolved

duplicate bill of big bazaar

My product safari luggage bag is under warranty period of 5 years but i have lost my original bill while shifting as it was a year old.I need same duplicate bill of big bazaar of date 18/06/2017.Total amount of purchase was rupees 3698 with name jaya pandey from ambience gurgaon branch.Please provide me with the duplicate copy urgently.Transaction no was 184229....
Helpful
Found this helpful?
1 Comment
Report
Copy
C
chandrima bagani
from Ghatal, West Bengal
Sep 30, 2018
Report
Copy

purchased dress in smaller size, and want to replace it bt lost my bill

Address: 700013

I purchased two dresses total worth rupees 1301 on 29th september, 2018, and i have purchased the smaller size. but i have lost the bill.i called the customer care service they told me that i cant exchange the product if i can tell the price and what i have bought together, can they give me a duplicate bill? how can i exchange the product? do they help me to exchange?...
Helpful
Found this helpful?
1 Comment
Report
Copy