Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

Address: Kolkata, West Bengal, 700029

At big bazaar lake mall kolkata, u have 16 billing counters out of which only 4-5 are active. This is a prime location and for us to wait for more than an hour to get our bills done is just not acceptable. U either need to increase your number of employees or atleast train the ones already working to be more efficient. As it is ur employees are found gossiping and entertaining themselves than helping the customers.. Plz improve the quality i[censored]r employees

Dec 6, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Oct 29, 2018

Updated by Vareen22 At big bazaar lake mall kolkata, u have 16 billing counters out of which only 4-5 are active. This is a prime location and for us to wait for more than an hour to get our bills done is just not acceptable. U either need to increase your number of employees or atleast train the ones already working to be more efficient. As it is ur employees are found gossiping and entertaining themselves than helping the customers.. plz improve the quality o[censored]r employees

Verified Support

Oct 29, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Vareen,

In order to raise your issue with the team, I would require your contact number.

Kindly provide the same at [protected]@futuregroup.in.

Regards,
Priya
Future Group

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Address: Meerut, Uttar Pradesh, 250002

Website: [email protected]

As per the scheme of shopping of more dan rs1000 on homemade appliances a casserole is given free to the customers. We shopped for rs.16000 and only 2 casseroles were given. We even asked to get our different billing done so that we may avail 14 more casseroles but they refused to give us the coupons. On conpalining, they hid the scheme banner. no assistance on their part. highly dissapointed.. Cheaters!!
Kindly take strict action. Bill attached for reference.

Dec 7, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Rashi,

Greetings from Future Group!

Please be assured that I have escalated the issue to our team, they will contact you at the earliest.

Kindly write at [protected]@futuregroup.in along with your reference id: 19674 for further communication.

Regards,
Priya
Future Group

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Address: Bangalore, Karnataka, 560043

We went for a exchange to big bazar Banaswadi on 28th October evening rather completing the billing the customer care executives. They conpleted the billing of their own staff memeber products.we argued why not complete the billing of our exchange products both had no answer and the both the guys in the counter were about to hit me and my wife we some how managed to come out of the store. These were the words of these guys don't come to big bazar we will hit you next time if we see you here.

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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A

Anita Rane

from Mumbai, Maharashtra

Oct 31, 2018

I bought watermelon from the big bazar in Viviana mall Thane and it is completely spoilt from the inside. I would appreciate a aoliom this as it is not worth my while to take it back to the store. I tried attaching the pictures however the site has limitations

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Address: Bangalore, Karnataka, 560043

We went for a exchange to big bazar banaswadi on 28th october evening rather completing the billing the customer care executives were and when we argued both the guys in the counter were about to hit me and my wife we some hoe managed to come out of the store. These were the words of these guys don't come to big bazar we will hit you next time if we see you here.

Nov 29, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 29, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Shivanandan,

In order to raise your issue with the team, I would require your contact details.

Kindly provide the same at [protected]@futuregroup.in.

Regards,
Priya
Future Group

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Address: 560050

I visited the bigbazaar today and while billing they asked me if was card or cash. Then this lady not knowing her name came to offer me the future vector group policy telling will discount my bill and will hv to pay only 100 and 100 she wud add. Plus discount 500 in my bill.

Did not give me any discounts and charged me a complete of 700 rs on the future vector, i was told will give me a discount of 500 rs.

Can u tell me y was this info given wrong and u charged my card 700/- wen u told i will have to pay only 100 to get this.

Please revert me to this asap. Or wil be forced to take a legal action on this.

Nov 28, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Oct 28, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Janvi,

Greetings from Future Group!

Our team would like to look into this. Kindly share your contact number and store details at [protected]@futuregroup.in so that I can take this up with the team.

Regards,
Priya
Future Group

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Address: Darjeeling, West Bengal, 734001

Today i was purchased from big bazar, cosmoas mall siliguri. I was purchased two lakme product one lakme cc cream and another lakme compact 9gm. The mrp of cc cream is 349/- and lakme compact mrp is 700/- but they are making a bill for cc cream is 349/- and for compact is 750/- instead of 700/-
My tax invoice no. [protected]:4813
Ch:414176 sandeep taman
Till no. 15
Memo no. 0124813
Tr :34098
St: 4817
25/10/2018
18:48

Nov 30, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Oct 26, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Nida,

Our team would like to look into it. Request you to share your contact number at [protected]@futuregroup.in at the earliest.

Regards,
Priya
Future Group

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Address: 201301

Website: WWw.hometown

We have bought one three seater and two seater leather sofa and one three seater fabric sofa and instructed sales person strictly that deliver all 3 pieces together but they sent one piece to us remaining two pieces they were telling us to wait for a month and we asked sales person (Roshan) very clearly before making payment that we want it before diwali now we are calling customer care but they are not bothered to answer my order no is [protected]. Please help

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Address: 560037

There was a public holiday offer of shop for Rs.4000 get back Rs.4000 of below items
Home & Kitchenware Vouchers Worth Rs 2500, Apparel Vouchers Worth Rs 1000, and Cash In Future Pay Wallet Rs 500

They have not mentioned any terms and conditions on the display board.

The display board clearly says I have to get direct Rs.4000 vouchers of items on purchase of Rs.4000 and not saying you have to shop for more and then avail this Rs.4000 back.

They have no where mentioned that I will be getting discount vouchers where in you need to shell of thousands of rupees then you get back Rs.4000

I have attached the screenshot what that they have posted in big bazaar shop.

This is really a nonsense and fraud business

I want my Rs.4000 back at any cost. from there end.

there customer care number is not at all working [protected], this is how they cheat people

Nov 25, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Yeshwant,

Our team would like to look into this matter.

Kindly share your contact number and exact store details at [protected]@futuregroup.in

Regards,
Priya

Nov 07, 2018

Updated by yeshwanth81 [protected]
Store location - Kundalahalli, Bangalore

Nov 28, 2018

Updated by yeshwanth81 There is no any kind of action from the store manager - Mr Deepak - Deepak.[protected]@futureretail.in
He is been neglecting my calls and mails and not even bothered to respond back.
Going to take a different step. I think you guys are taking it very lightly.

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Address: 560068

Deatils missing in my pf a/c which is need to be done from employer {future group}

The company is at karnataka, and the pf office is at maharastra

Kindly check and tdo the needfull

Bangalore zonal hr mr. Dixit is not at all responding to my issue kindly people from ho help me out,

Details need to be uploded from hr pf portal

Nov 28, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Bharat,

Kindly share your contact number, employee id and store details at [protected]@futuregroup.in so that I can forward the matter to the concerned team.

Oct 29, 2018

Updated by Bharath Kumar Ganiga MY NUM [protected]

Oct 30, 2018

Updated by Bharath Kumar Ganiga No response after sending mail to the above mentioned E-mail id also
My Num:-[protected]
My e, mail id:[protected]@gmail.com

waiting for your reply

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Dear team,
I have made a complain against profit card
Which has miss seled to my by executive of big bazar. When i know about truth of emi i was iniciated for canceletion and submitted all docs required. Big bazar team has told me that it will deposite in your account in 15 days but after 18 days again a executive called me on phone to resubmit id prooff on big bazar said mail. Again i have mailed the required doc on 10th october 2018 again after 12 days a executive called my to submit same document. It is enough time taken to refund my amount. Now i have no time for wait because already 2 emi hai deducted from my account now i have no money for rest emi.
Please refund my amount in my account as soon as possible other wise i will go for next process for refund.

Regards
Rajesh kumar
Patna
[protected]

Dec 3, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Rajesh,

In order to raise this issue with the concern team I will need the exact store details.

Kindly provide the same at [protected]@futuregroup.in

Regards,
Priya

Oct 23, 2018

Updated by Rajesh.ku1 Big bazar kurji patna pin 800013

Oct 23, 2018

Updated by Rajesh.ku1 P&M mall big bazar kurji patna

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S

Sadik Ali Saiyed

from Ahmedabad, Gujarat

Oct 25, 2018

I am really frustrated. Everyday I am getting promotional and deals sms from Bigbazaar Future bazaar. I don't want it anymore. Kindly do the needful ASAP. Otherwise we have other options to stop it and you will have to suffer from that. I don't want any kind of SMS please.

Thanks and Regards

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Address: Mumbai City, Maharashtra, 400066

Date: 20th october 2018
Location: central-growels, kandivali
Tr. No. 69982

Incident: on 19th october my family went for shopping at central - oberoi. We bought all our clothes for 'diwali' from central - oberoi (Bill amount rs.16289, tr. No. 73846). My husband got me a dress of 'lovely lady' worth rs.3499. He got me size 44 which usually fits me well. However, after tying out the dress at home, it did not fit me well. We decided to get it exchanged fom central - growels which is close to our residence. My husband was told at central-oberoi that we can exchange it at any central store across mumbai. When we went to growels, we couldn't find bigger size in the same dress. However, i liked a dress with a suitable size and same price but belonging to a different brand (Vedic).
Then we approached customer desk on the second floor and told them that we would like to get another dress which we loved in exchange. At this point, the lady at customer desk bluntly refused and told us that we can either get a dress from same the brand or go to oberoi get the credit note and buy the vedic dress that i liked from growels. We had to rush home and had no patience to go through this tedious and time consuming exchange procedure. So we requested them if we can get the credit note from the growels store itself and buy the product which we wished. The staff was unhelpful and i had to settle down for the dress belonging to 'lovely lady' but with a different pattern by paying rs. 1000 extra. We had to return home dissatisfied as we had payed for something unexpected and leave something we really wanted to have.

P. S. After this experience i will definitely no recommend any of my friends or family to shop from central.

Rucha chavan,
A disappointed customer

Nov 21, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Oct 21, 2018

Updated by Rucha Chavan To whomsoever it may concern (if you are actually bothered about any customer concern)

Date: 20th October 2018
Location: Central-Growels, Kandivali
Tr. No. 69982

Incident: On 19th October my family went for shopping at Central- Oberoi. We bought all our clothes for 'Diwali' from Central- Oberoi (Bill amount Rs.16289, Tr.No. 73846). My husband got me a dress of 'Lovely Lady' worth Rs.3499. He got me size 44 which usually fits me well. However, after tying out the dress at home, it did not fit me well. We decided to get it exchanged fom Central- Growels which is close to our residence. My husband was told at Central-Oberoi that we can exchange it at any Central Store across Mumbai. When we went to Growels, we couldn't find bigger size in the same dress. However, I liked a dress with a suitable size and same price but belonging to a different Brand (VEDIC).
Then we approached Customer desk on the second floor and told them that we would like to get another dress which we loved in exchange. At this point, the lady at Customer Desk bluntly refused and told us that we can either get a dress from same the Brand or go to Oberoi get the Credit Note and buy the Vedic dress that I liked from Growels. We had to rush home and had no patience to go through this tedious and time consuming exchange procedure. So we requested them if we can get the Credit note from the Growels store itself and buy the product which we wished. The staff was unhelpful and I had to settle down for the dress belonging to 'Lovely Lady' but with a different pattern by paying Rs. 1000 extra. We had to return home dissatisfied as we had payed for something unexpected and leave something we really wanted to have.

P.S. After this experience, I will definitely would not recommend any of my friends or family to shop from CENTRAL.

Rucha Chavan,
A Disappointed Customer

Verified Support

Oct 21, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Rucha,

Our team would like to investigate the issue. Help us by sharing your contact number at [protected]@futuregroup.in

Regards,
Priya
Future Group

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H

Hi cort

from Patna, Bihar

Oct 22, 2018

Dear sir
Big bazaar rohini Delhi
Sunil ADM OUT FOR STORE
MY NO [protected]

Reply

Hi cort's reply, Oct 17, 2018

Mis bhiaber sunil adm

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Address: Kolkata, West Bengal, 700040

Website: [email protected]

We have made a order dove soap, two bombay dying bed cover vide our order no. Bbmb[protected] dated 12.08.2018 amount of rs.1357/-. However we have received only done soap and o e bed cover vide invoice no. Wb[protected] dated 29.08.18 amount of rs.798/-. Several occasions we called customer care for rest of the product and they replied product is unavailable, as an when available the same will be delivered. My questions is almost 2.50 months is over for our order but we did not received the invoice till date. If we not received the invoice within 7days, we will file case to the honble consumer court /any other court with penal charges.
Rgrds, abhijit das, mobile @[protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Address: Hyderabad, Telangana, 500007

Website: www.futureretail.co.in

Dear sir /madam
Invoice no. [protected]
Memo no.0009540

Yday we purchased few items at tarnaka big bazaar hyderabad

One of the packed item we purchased is cutlery set (Wb wellberg) when we opened item after reaching home, we couldn’t find fruit forks and dinner spoon (Numbers mentioned) in this set.

So when i called customer care... Mr tushar manager of tarnaka branch gave me surprise answer that yeh it’s defective set... N it was not mentioned anywhere also... Before buying we spoke to sales executive... He also didn’t informed about its defective product... When i asked for replacement... He is asking me to come over there... As a lady it’s difficult for me or spend extra money to get it replace without my fault.

I request kindly replace the item.. I e., complete cutlery set at the earliest or refund.

Vidya
[protected]

Oct 22, 2018

Complaint marked as Resolved

Thanq ... today big bazaar replace the defective/incomplete set Thanks to the consumer forum ... for making efforts to reach my voice Thanq big Bazaar or future retail for taking appropriate prompt action

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Vidya,

I have noted your concerns and forwarded it to our team.

They will connect with you soon to assist.

Kindly write at [protected]@futuregroup.in with your reference id:19525 for further communication.

Regards,
Priya
Future Group

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Address: Mumbai City, Maharashtra, 400066

Big bazaar / futurebazaar / future retail / hometown — big bazaar profit club[protected] refund

1 review

Sh
Shakuntala gupta on oct 4, 2018
Submit a complaint

Big bazaar profit club[protected] refund





Re: most urgent : big bazaar profit club[protected] refund
People

Anand gupta

Today at 6:33 pm

Tosharewithus,
[protected]@fvrl.in,
[protected]@futuregroup.in,
Futuregroupin,
Hcmalad.[protected]@futureretail.in,
Fbb,
Csd ezonegoregaon,
[protected]@futureretail.in
Hide

Message body

Still awaiting for the revert and the refund amounts...

Please arrange to refund amount of rs 8100 on most urgent basis... Without any further delay... Otherwise i will have to take the legal action and proceed with appropriate consumer forum and media platform...

Thanks & regards

A. K. Gupta

+91 - [protected]

From: anand gupta
To: sharewithus ; "[protected]@fvrl.in" ; "[protected]@futuregroup.in" ; futuregroupin ; "hcmalad.[protected]@futureretail.in" ; fbb ; csd ezonegoregaon ; "[protected]@futureretail.in"
Sent: saturday, september 15, 2018 3:32 pm
Subject: most urgent : big bazaar profit club[protected] refund

With reference to the above i am not given the refund for a very very long time around more than 2 years and earlier also when it was valid i was not able to use it due to technical reasons and then the 12 months period lapsed and then they said they will extend the validity or else take refund but even after many attempts nothing worked. Now they have told to contact main office, please look into it and refund rs 8100 balance in the card alongwith the interest on most ugent basis...

Thanks & regards

A. K. Gupta

+91 - [protected]

Complaint status

[oct 05, 2018]
Big bazaar / futurebazaar / future retail / hometown customer support has been notified about the posted complaint.

Nov 21, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Customer,

Request you to mail in your contact number and store details at [protected]@futuregroup.in so that I can raise the matter with our team.

Regards,
Priya
Future Group

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Employee at big bazaar ib block salt lake kolkata named akarsh ghosh did not have the courtesy treat the customers. He made me stand for a rs2000 change which he already had. And saying that i cannot arrange for the change, he went and did not even have the courtesy to tell me a solution. This kind of behaviour is being encouraged by others here and that is why there is no action. Atleast teach your employees to be polite.

Nov 23, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Manaswi,

Our team would like to look into this issue. Help us by sharing your contact number at [protected]@futuregroup.in

Regards,
Priya
Future Group

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Address: Thane, Maharashtra, 401101

Order id: bbmb[protected] date of order: 11th august amount of product: inr 6899/- order detail: xiaomi redmi 5a 3gb/32gb gold order got cancelled by the store on due to lack of availability: 2nd september refund promised within 7 days and we are still waiting for a refund. This is a case of fraudulent and really unexpected from big bazaar (Future group). I need my money back with interest as the delay is from them and more than 2 months. I have attached all the required documents related to the order. There were more telephonic conversation and promises about refund being initiated in 3 working days and after waiting for more than 2 months i am writing this with lot of anger and disappointment. Strict action should be taken against big bazaar!

Nov 24, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Raj,

Let me assure you that I have raised your issue with our team and they will surely connect with you soon. Kindly write at [protected]@futuregroup.in for any further assistance.

Regards,
Priya
Future Group

Verified Support

Oct 20, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Raj,

Kindly provide your contact number at [protected]@futuregroup.in in order to assist you better.

Regards,
Priya
Future Group

Oct 28, 2018

Updated by rajdidwania I have done that already. there hasn't been any contact from you. How much time do you take to contact the person?

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jitendra_sab

from jaipur, Rajasthan

Jan 19, 2019

I am also waiting from 5 months for my refund. They made fool to people. They said MAHABACHAT but they didn't deliver products. They kept our money and hope they are earning money form our money.

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Address: Ujjain, Madhya Pradesh

I have purchased a gift card of big bazaar of rupees 300 using paytm on 11th of august. Deals of that gift card are as follows-
1) 200 instant cashback on paytm
2) 100 rupees movie vouchar
3) 600 future pay wallet cashback (100 rupees will be added every month)
4) 300 rupees flight vouchar
Now i have a complaint regarding future pay wallet cashback. It has to be redeemed as a cashback of rupees 100 every month in my wallet but i have received only 1 month cashback uptill now. Can u please check out why this is so

Nov 23, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Adamya,

Please share your Future Pay Wallet registered mobile number at [protected]@futuregroup.in so that I can forward this to the concerned team.

Regards,
Priya
Future Group

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Address: Khordha, Odisha, 751007

Website: futuregroup.in

Sir, i am a regular customer of big bazaar, bhubaneswar. Due to heavy rush during big bazaar’s maha bachhat offer, i booked following two items on[protected] through online vide my transaction id:bbmb[protected].
1. Dreamline twin tub mop bucket with wheels - one refill free
2. Prestige 3 burner glass top gas stove - free deluxe 3 pcs cookware set
And 3 ltr outer lid pressure cooker
After a long waiting and personal persuasion with customer care, i could able to receive items at sl. No.1 above & free items of item no.2 only. But it is a matter of great regret that even after lapse of more than 2 months, the main item i. E. Prestige 3 burner glass top gas stove has not yet been delivered to me on the plea of no stock. But the said product is very much available at big bazaar retail outlets located at bhubaneswar. If a little efforts is taken by big bazaar group, i would be able to collect the said product from here itself. I do not understand what is my fault.in the mean time, i could not avail the benefits provided by the amazon & flipkart on the said item as the matter was pending. I am really interested on the said product.
It is therefore requested to kindly look into the matter and do the needful so that i would be able to receive the same from your bhubaneswar based outlets at the earliest for which amount is lying with big bazaar since more than two months.

Your kind co-operation in the matter is highly solicited.

Kindly acknowledge receipt of this message.

Yours faithfully,
Nalini nanda,
Bhubaneswar

Nov 20, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Oct 18, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Ms. Nalini,

Our team would like to look into this.

In order to escalate this issue to the team, I would require your contact number.

Kindly share the same at [protected]@futuregroup.in so that I can take this up with the concerned team.

Regards,
Priya
Future Group

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jitendra_sab

from jaipur, Rajasthan

Jan 19, 2019

I am also waiting from 5 months for my refund. They made fool to people. They said MAHABACHAT but they didn't deliver products. They kept our money and hope they are earning money form our money.

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Address: Jalgaon, Maharashtra, 425001

Website: Bigbazaar.com

Subject: complaint regards refund of payment i had booked 2 mobile phones on 15 august 2018 from bigbazaar.com. The order number of the product is bbmb[protected] and bbmb[protected] which i made payment through my debit card. The company promised to deliver the product in 10 working days but they failed to so. After that i requested them to refund my money, the continuously company made false promises to me. After so many days the company delivered only one product to me that to after one month. Now i have requested them to refund me the amount of the remaining one product and they are making false promises to me, so please respond to the matter and provide me with full refund as soon as possible.

Oct 17, 2018

Complaint marked as Resolved

My complaint is still pending and haven't got any resolution

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

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Oct 18, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Ashish,

I have noted your concerns and have escalated the same to our team.

They will connect with you soon to assist.

Kindly write at [protected]@futuregroup.in for further assistance.

Regards,
Priya
Future Group

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jitendra_sab

from jaipur, Rajasthan

Jan 19, 2019

I am also waiting from 5 months for my refund. They made fool to people. They said MAHABACHAT but they didn't deliver products. They kept our money and hope they are earning money form our money.

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Address: Raigarh, Chhattisgarh, 496001

Website: Google

Dear sir last monday 15 oct i visited ur big bazar store at raigarh. I am regular customer. But on 15 oct i have requirment of 2 cartoon of amul gold milk. I regular purchase this item. But on that day when i request to give it, staff sh kamlesh yadav denied. Latter on when i told that i regularly purchased it and request to look into matter and bettter to discuss this matter to your senior. But he denied that we cant give you 2 cartoons. Iast time when i went for billing, one of staff member told that "ap laekar jayenge to pura counter khali hojayega". I dont understand whether big bazar is doing business aur making staff members conservative. On both cases sufficient stock was there. Lastly i purchased it from local market. Such rude and casual approach of staff members i have never seen.

Nov 19, 2018

Complaint marked as Resolved

Big Bazaar / FutureBazaar / Future Retail / HomeTown customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2018

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care's response Dear Mr. Gupta,

Our team would like to look into it.

Help us by sharing your contact at [protected]@futuregroup.in

Regards,
Priya
Future Group

Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

File a complaint to Big Bazaar / FutureBazaar / Future Retail / HomeTown

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 91

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