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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

2.5
Last updated Feb 15, 2024
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Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone Numbers

Toll free
1800 200 2255
455
236
Phone
+91 90 0786 2472
316
206
+91 22 6644 2200
48
35
+91 80 4330 4000
27
23

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+91 33 3091 7500
57
48
+91 22 6708 9500
11
22
+91 33 3091 7501
9
13
Fax
+91 80 2657 7530
+91 124 464 1001
+91 79 3041 3737

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Big Bazaar / FutureBazaar / Future Retail / HomeTown Websites

Big Bazaar / FutureBazaar / Future Retail / HomeTown Head Office Address

Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West)
Mumbai
Mumbai City District
Maharashtra
India
400083

Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 91

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R
rajdidwania
from Thasra, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not credited even after 2 months

Address:Thane, Maharashtra, 401101

Order id: bbmb[protected] date of order: 11th august amount of product: inr 6899/- order detail: xiaomi redmi 5a 3gb/32gb gold order got cancelled by the store on due to lack of availability: 2nd september refund promised within 7 days and we are still waiting for a refund. This is a case of fraudulent and really unexpected from big bazaar (Future group). I need my money back with interest as the delay is from them and more than 2 months. I...
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A
Adamya bhatnagar
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback of 600 in future pay wallet

Address:Ujjain, Madhya Pradesh

I have purchased a gift card of big bazaar of rupees 300 using paytm on 11th of august. Deals of that gift card are as follows-
1) 200 instant cashback on paytm
2) 100 rupees movie vouchar
3) 600 future pay wallet cashback (100 rupees will be added every month)
4) 300 rupees flight vouchar
Now i have a complaint regarding future pay wallet cashback. It has to be redeemed as a cashback of rupees 100 every...
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N
Npnanda
from Kuchaiburi, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of item booked on 15/08/2018 vide transaction id no. bbmb000020573

Address:Khordha, Odisha, 751007
Website:futuregroup.in

Sir, i am a regular customer of big bazaar, bhubaneswar. Due to heavy rush during big bazaar’s maha bachhat offer, i booked following two items on[protected] through online vide my transaction id:bbmb[protected].
1. Dreamline twin tub mop bucket with wheels - one refill free
2. Prestige 3 burner glass top gas stove - free deluxe 3 pcs cookware set
And 3 ltr outer lid pressure cooker
After a long waiting and...
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A
Ashish Haswani
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of undelivered product

Address:Jalgaon, Maharashtra, 425001
Website:Bigbazaar.com

Subject: complaint regards refund of payment i had booked 2 mobile phones on 15 august 2018 from bigbazaar.com. The order number of the product is bbmb[protected] and bbmb[protected] which i made payment through my debit card. The company promised to deliver the product in 10 working days but they failed to so. After that i requested them to refund my money, the continuously company made false promises to me. After so many days the company delivered...
+2 photos
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G
Gupta s
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

staff

Address:Raigarh, Chhattisgarh, 496001
Website:Google

Dear sir last monday 15 oct i visited ur big bazar store at raigarh. I am regular customer. But on 15 oct i have requirment of 2 cartoon of amul gold milk. I regular purchase this item. But on that day when i request to give it, staff sh kamlesh yadav denied. Latter on when i told that i regularly purchased it and request to look into matter and bettter to discuss this matter to your senior. But he denied that we cant give you 2 cartoons....
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B
Bhargavi Vaishnav
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

grievance for non receipt of refund for undelivered products

Address:Ahmedabad, Gujarat, 380051
Website:fbbonline.in

Hello, Since to long(19/08/2018) I am informing on customer care contact number of fbbonline and writing emails for u delivered products from order number Order Number :[protected], but not yet I have received any refund for undelivered products of my prepaid order placed on 08/08/2018. This is really high time you should have to refund my money back as I have paid you on 08/08/2018 and partial order was delivered to me on 19th aug2018, since...
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S
sudheerkumar577
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

glass bowl free gift not given at counter

Today morning i did shopping in big bazaar, phoneix mall, bareilly branch, up for a worth of rs. 10, 000/-.

At the counter they failed to give a glass bowl which was mentioned free with britannia toasttea premium bake rusk of 273gms.

Big bazaar to ensure that the free gifts available for the items are given to the customers without fail.

It is also requested to give a feedback on this complaint...
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J
Jazeb
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against complaint - higher price charged by me more than mrp

Address:Gorakhpur, Uttar Pradesh, 273001

I have done shopping from gorakhpur big bazar airport road on 29/09/18 till no 5 tr 29454
Tax invoice no. [protected]

I have puchased gh prime clove.. Mrp was 99 and i was charged 110.

I have complained about this 3 times one time no complaint no. Was provided by them
2nd tym bb[protected] on 8.10.2018
3rd time bb[protected] on 11.10.2018
But till yet no response in recieved....
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J
Jai Gianchandani
from Chittur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of profit club card

Address:New Delhi, Delhi

As deposited 1 profitclub card from which rs 56 were taken out by big bazaar. The card was submitted with your kalkaji, new delhi branch along with my particulars along with a cancelled check and i was assured that the refund would be made within 2-3 days whereas it is more than 15 days and the refund has not been made so far
Please look into the matter and do the needful immediately.

Name-gope kishnani
Email...
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D
divya sahni
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bed not delivered

Address:Kolkata, West Bengal, 7000059

I purchased a bed on[protected] and was asured that my bed will be delivered by
[protected] and one day before delivery i will get a confirmation call from the delivery section but i did not received any call yesterday and not till now i havnt received any call. They also told me that after[protected] they will not be able to deliver the product as their will be no entry. Only after[protected] they will deliver. I want my bed to be...
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P
pragya panda
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem in query resolution-product delivery issue

Address:Bharatpur, Rajasthan, 751003

Hiii... I went to big bazar on 7th oct at krishna plaza, bbsr for the 1st time... Grocery purchase where a rice bag of 25 kg was to be delivered home.. Delivered after 2 days but wrong rice.. After calling up repeatedly to change the rice.. No proper resolution has happened... Utterly disappointed.. I want the same changed on an immediate basis as the same has caused great inconvenience..
Pls see.....
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I
IndranilMukherjee
from Haldia, West Bengal
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dual payment on same purchase

Address:Howrah, West Bengal, 711106

Dear sir/madam,
I am susmita das from salkia, howrah. I have purchased some products from your bigbazar avani mall counter at 30/09/2018. My billed amount was paid by my father's bank of india's debit card but i am following that by updating the passbook, the billed amount is paid by two times. I already talked to your counter help desk, they are not interested to help me about that.
I am a regular customer of bigbazar, previously...
+3 photos
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N
from Bhagalpur, Bihar
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bill charged more than mrp

Address:Bokaro, Jharkhand, 827001

Date-7/10/18
Big bazaar, bokaro steel city
Tax invoice no -[protected]
Bill amount - rs. 3383.9
In this bill big bazaar charged rs. 209 for dettol handwash 900 ml but on product mrp is rs. 192 only. Total 17 rs. Extra charged by big bazaar.
Most o[censored]s don't think to check bill, but assume in every bill 17 rs extra charged illegally, calculate the fraud of profit.
It's my 4th experience with...
+2 photos
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A
Ashek.mahmood
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

double payment

I am from bangladesh & presently staying at chennai for treatment purpose. Today, 11.10.2018 i have visited your express avenue branch & purchased goods amounting inr 8, 778.300
First time i paid by my bd credit card (7708) but counterman said it declined & i paid in cash. But after checking my email i found a valid transaction amount of inr 8, 778.300...
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N
nikhilm93542673
from Dhaka, Bihar
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goods not delivered at home

Address:Patna, Bihar, 800008
Website:bigbazaar.com

Hi, Several Times i Do Shopping At Big Bazaar, Never it Has Happened That Goods Hasn't Delivered At My House.
But This Time Things Was Different, I Made Shopping on 07/10/2018
At Exhibition Road Patna, Challan no-430696, TIN -[protected], TR No-85426, ST No-2547, Complain That I Made To -[protected] Is "BB[protected]"
Several Times I Made Call On Store Tel no-[protected], [protected]
But No One Is Picking Up...
+3 photos
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V
vijay.nagpal200
from Bhopal, Madhya Pradesh
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not listing my problem

Address:Gwalior, Madhya Pradesh, 474001

My problem not sotout sir bigbazar se koi response nhi aaya hai mera item exchange nhi kiya ja raha jai big bazar mein jabki bade se bade brand ke showroom pe within 7 days mein exchange hota hai big bazaar wale kya apna stock only khatam karna jante hai kya galti se galt size le liya par wo usko exchange nhi kar rahe hai clear mana kar diya aese to customers ko aage bhi problem hogi...
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Address:Thane, Maharashtra, 400608

Dear sir/ ms,

My name is sanjay singh and my contact number is [protected] and emai id [protected]@gmail.com.

I had contact hometown lodha palava xperia mall, dombivli (Thane dt., maharashtra) outlet in feb'18 and at that time being impressed with the quality shown, decided to go ahead with the modular kitchen and interiors works to be done by hometown.
I think that was the 1st mistake done by me in my...
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C
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rs. 10, 100 transaction.

Address:Anand, Gujarat, 388002

I was not properly explained by your staff at anand big bazaar about future pay card and was given card for rs.10, 100 which i paid by my debit card. Card number was [protected] on 9th of october. Immediately i did the shopping and at the payment time cashier told me that i could use that card only for 1000 rupees a month which was not explained to me by your staff jatin (Mobile no. [protected]). After knowing this i went to the counter...
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V
vijay.nagpal200
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

exchange

Address:Gwalior, Madhya Pradesh, 474001

Agar koi customer galti se galt sixe purchase karta hai ya kar leta hai to kya isko exchange karna galt hai aese to customer waha jayega nahi main to bilkul nhi jaunga and main aur logo ko bhi mana karunga jaane se kyuki jaha coprate nhi kar raha store waha se purchasing kyu ki jaye agar meri koi help ho to please inform me customer 1rs ka ho ya 100000 ka cutomer customer hota hai...
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A
Ananga Bhattacharya
from Agartala, Tripura
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services

Address:West Tripura, Tripura, 799008

I am a senior citizen. I prefer to shop with big bazar as home delivery facility is available there. For a few months I have stopped shopping from local market as the home delivery facility is very much beneficial for old age people like us.

Today, apart from some grocery items I have purchased a 25kg packet of KRT rice. When I approached the home delivery counter, one lady staff was there. She just told me that they are now...
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