Planetspark Complaints & Reviews

I have had horrible experience trying to get my refund. They stated that I can get refund of the amount that I paid ( 21000) for 25 classes, if I didn't like the classes at any given point. I ask them for refund after initial classes. They are not issuing the refund saying I donot meet the company internal criteria for refund. None of that was told during the initial admission process. They make you decide and pay the fees everything during...

Had opted for a public speaking course for my daughter on October 10th and after reading reviews from multiple parents decided to cancel the subscription right away. Unfortunately had made a full payment of 91000 Rs.
When i contacted planet spark on refund then they showed the terms and conditions and told that i will only get 67000Rs out of 91000. Since there is no choice i agreed for the refund and still waiting for the same from past two months. The worst case is the only way to reach planetspark is through email for which there is only one response which keeps saying the refund will be processed in 60 days.

They took money and not providing classes not refunding . they charged entire amount as auto debt EMI . Please stop them immediately

My name is Vikrant Kumar. My ICICI bank account no. is[protected]. I am using HPCL Coral ICICI Credit Card no. [protected]. Kashik Baglwan (Academics & Counselings Expert, PlanetSpark) have attanded online session with us. He said me that He will start online class and course fee 46, 566 rs was deduct through EMI every month from my ICICI credit card after all discussion he was send me one link through whatsapp and I have done one my transaction...

I have opted planet spark for my 4 year old, where i have been promised they have expert who have expertise engaging the kid for the session, from 19th nov till 28th nov i have went for 3 demo classes and in all class my kid left within 15 minute, i have made a huge part of amount on 19th itself and rest opted for emi which is scheduled on 5th coming month.
i havent took a single class for my daughter and yet there is no response,...

I joined my kid Aman 50338 on August 8th after attending demo class in July. Before joining into planetspark they convinced me to try for 5 demo classes, if we do not satisfy they informed to refund full amount. After attending 4 classes I felt it was not that good to pay 96, 000/-. So I decided to withdraw from planetspark. They didn't respond properly finally I have got allotted to attend video call after 20 days and submitted request to...

My name is Vikrant Kumar. My ICICI bank account no. is[protected]. I am using HPCL Coral ICICI Credit Card no. [protected]. Kashik Baglwan (Academics & Counselings Expert, PlanetSpark) have attanded online session with us. He said me that He will start online class and course fee 46, 566 rs was deduct through EMI every month from my ICICI credit card after all discussion he was send me one link through whatsapp and I have done one...

Hello,

Complaint against PlanetSpark (www.planetspark.in)

Enrollment on 7 Aug 2023 with my son - Hriday Patil, later demo classed with other teacher but not satisfied.
Raised enrollment cancellation request / call with counselor Shubhi Tripathi shubhi.[protected]@planetspark.in but denied.
Sent 16 Gentle reminder for cancellation request but no response.

As per PlanetSpark online page...

I had enrolled my kid in planetspark one month before but till now classes have not been started and no response from the team, let better start the classes or refund me back immediately.

I have enrolled my son Amartya class7 for classes. The teacher was not attentive. when complained, another teacher was alloted. that teacher was ridiculous. She displayed some slides and made him write down. it went as such for 2 classes continuously. Then I complained and informed him we won't continue to Akshat Bansal. He was very rude and nonsupportive. I wrote many emails to customer support. They used to raise a ticket but no response....

Respected Sir/Ma'am,

On Aug 15th 2023 I enrolled in a course "Public speaking and creative writing" from www.planetspark.in for my daughter.
Their executive sandesh([protected]@planetspark.in) contacted me for a demo session and interaction with the kid .
And on Aug 15th around 12:45 PM they have scheduled a meeting with us, in that meeting Fayieez ([protected]@planetspark.in) also joined later.
When...

I have been forced to take their course and make the payment on 15th August 2023 saying we have an Independence Day offer and I have paid INR 31700 towards writing 1-1 classes.

When I discussed this with my husband he did not agree to this program as my daughter is fully busy and can't attend any online classes so requested to cancel the program and refund my fees within 2-3 days.

I have called the marketing...

I have been forced to take their course and make the payment on 15th August 2023 saying we have an Independence Day offer and I have paid INR 31700 towards writing 1-1 classes.

When I discussed this with my husband he did not agree to this program as my daughter is fully busy and can't attend any online classes so requested to cancel the program and refund my fees within 2-3 days.

I have called the marketing person, and sent several emails (Ticket #156797) to the customer support email ID ([protected]@planetspark.in) sending stored mass replies with nothing specific to resolve my issue.

Hence, would like to complain about the Planetspark organization and sales employees.

1. Ms. Mahima Tiwari - [protected]
2. Ms. Chanchal Rawat - [protected] - cahnchal.[protected]@planetspark.in
3. Ms. Fatima Khan - [protected] - [protected]@gmail.com
4. Ms. Krithika - [protected]
5. Mr. Shivam - [protected]

I took admission for my niece but later after payment they are responding i paid 50 k money also .
I told them i want to cancel this admission since then no reply from them even i am calling also no response from them...

On 12th Aug 2023 I got a call from "Planetspark" councilors' "shivani.[protected]@planetspark.in" & "Akash" from their Gurgaon office regarding online course for my daughter, they rushed me to take enrolment without giving me any time to think. These guys did ECS/ financing for the 55000 INR course for 1 year despite i did not opt for financing. They gave all false promises that the course can be cancelled in 21 days by me if i am not satisfied...

Hi

Had registered my daughter for planet spark for 2 months (July and august).Now the issue here is my husband has been receiving calls and messages from planet spark for last 1 month asking to enroll my kid even after telling them that she is already enrolled, it’s frustrating as 1st place not sure how they got his nos his nos was never given and today I got a message from faizan asking why I rated a one star and I told him my concern of the calls and messages so instead of solving the issue he is asking to give him an alternate number. I mean why should I? I have already enrolled for 2 months then why should u call/message anyone for enrollment so many times do they not have any updates in their system like whose enrolled and whose not and if somebody is saying no to u then why is the person getting calls from different nos for enrollement.

I am not going to continue in planet spark after august anymore as they have no respect for people they just want to meet their daily target so different people call/message everyday

We are not getting classes as per agreement.
This issue is happening from day1,

Many times we have raised complaint to teacher & raised ticket on planet spark portal. But no corrective action happened from Planet Spark.

Please arrange to refund our complete payment.

We have raised tickets #148571 & #150096 for our refund amount INR. 21300/- but no response from planet spark. Its been one month since we have requested for refund. Due some personnel issues my kid is not able to take classes, but no response. Very bad services think twice before enrolling....

Dear Sir / Maam
I enrolled my son in this program and i was made to pay the full amount of the fees that was around 2000 USD. Once i made the payment in full the classes are not happening as scheduled, the teacher is absent most of the time for the regular classes and i am not able to schedule the practice classes from their platform. I have opened multiple tickets but there is no resolution and they close the tickets as soon as i open them.

There are a lot of Indian companies that scam people in the USA and bring bad name to India and Indians here in the USA. This looks like one of them.

Please help

I enrolled my son Abhiraj Parkhi with planetspark and statrted classes with Date of first class: 15.05.2023. During the payment counseling session, they have told that firm five classes are observation classes and u can discontinue the classes i[censored] want to. After attending three classes, online class is not seen effective for my son so we requested to cancel the registration and refund the amount. Also raised ticket to cancel my EMI payment...

Please kindly Subject: Public Speaking & Creative Writing (Beginner)
Teacher: Ankit Singhal, Total Classes: 165, Total Attended Classes: 30
Date of first class: 03 May 2022. Since then we were requesting for the cancellation the EMIs. ready to pay the penalty along with the GST. but still those people will close the Tickets raised on there portal without resolving the Issue. there was no Customer care Call Center. See the Fraud...

Dear Sir,
I would like to mention that the planet spark we had started the online classes for my daughter on dated APRIL 2022, After attending the 18 classes, we requested to cancel the classes and stop the Monthly EMI payments. still after one year follow up no tried to contact us to close the classes. still they were deducting the EMI monthly. it was very tough for a Middle class family to get in touch with them. They even doesn't...

I have made payment for 81000+ rs in March 2023 on their preferred portal of Planetspark. Now I am not interested in the admission. I have asked for the refund on next day and I have already sent many mails to their customers care mail id. They are just giving excuses only. Please help....

I enrolled my son Agastya Singh Songera (enrollment number- #38995) with planetspark and statrted classes with Date of first class: 09 Feb 2023. As due to my pregnancy and it's related complications I am not physically and mentally in a state to continue classes. I raised ticket to cancel my EMI payment but still no response. My son took last class on Planetspark on 15 May 2023.

As i received call from one of representative,...

Hello
We've enrolled our kid to these classes. after three classes we felt, these are not working for us, I want to cancel the enrollment. EMI was enabled on my account for around 45K which I cannot cancel from my end. My coordinator, Abhijeet Yadav is not responding to me now who promised that he can cancel at any point of time. I am feeling helpless, I dont have any other contact than this fraudster Abhijeet. As parents, we should...

I enrolled my son for classes, initially they had a reasonable teacher but soon that person left and most of the time classes are cancelled and the teacher is very very bad.
It feels like a trap . I sent several emails to them for course cancellation and they do not reply. Kunal Malik and Maneesh Dhooper are scamsters.

Planet Spark Maths and English Tutors batch id - 39825 Registration no- Course name- english amount paid - 25000 reg Contact Details of the Institute - [protected]@PlanetSpark.in complaint no - 143923 Problem Reported - I had taken the course and the company told the me that if you take 5 trial classes and you do not like the course, you can cancel.And you will be refunded the full amount, but now the company is telling the to me to take...

We had enrolled our son for a year course for 55, 000/- . The consuelling/admission session was with Mr.Abishek and Amman on April-14 2023. I was informed that to lock in the seat and avail admission discount they had asked to pay Rs 4500/- immediately and assured it's refundable during the conversation. Please find the bill invoice for the same.

On April - 15 2023 (Very NEXT DAY) due to my family medical emergency i was not in position to pay reset of the amount. Hence called up Amman and Abishek and informed the same.
On April - 16 2023, Amman and Abishek called up for rest of the amount to be paid immediately, else we have to forgo enrollment so that discount could be passed on to some other kid. And assured advance amount of Rs 4500/- will be refunded.
"All these conversation i had it recorded."

Note: So far not even a single class was scheduled.

From April - 16 on-wards it was torture to get to the customer care executives and get in the refund status. Finally managed to get a ticket
raised on May-2-2023. Bearing ticket number-123384.

After repeated mails and follow up, still haven't received any refund.

Company details:-
[protected]
ACCOUNT NAME: WINSPARK INNOVATIONS LEARNING PRIVATE LIMITED
Account Number:[protected]
IFSC Code: ICIC0001147
Bank Name: ICICI

Some of the executive details:-
[protected][protected]
shivam.[protected]@planetspark.in
praveen.[protected]@planetspark.in
zainab.[protected]@planetspark.in
zainab.[protected]@planetspark.in

Hence this would be first step towards series of approach authorities to obtain my refund.

Overall there is a huge communication gap and no proper response from any coordinator.. I have been initiating calls for every time but there is no call back and after multiple follow-ups they are giving call back. Whatever they promise is not being carried out.

Note: I have read through all there policy as well and pretty confident legally they do owe my money back which is rightfully mine.

Hi Team,

I would like to cancel the enrollment here and refund the same. I'm not happy and satisfied with the service and classes
.
Overall there is a huge communication gap and no proper response from any coordinator.. I have been initiating calls for every time but there is no call back and after multiple follow-ups they are giving call back. Whatever they promise is not being carried out, it's just orally...

I enrolled my kid for a public speaking class.

I was convinced to pay 46000/-

Also I was promised refund if I didn't like trial class.

I cancelled after 2 classes and raised a ticket 142051 in their website... But there is no response.

Please help