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Planetspark Complaints & Reviews

R
Rasikaprasad
from Pune, Maharashtra
Sep 12, 2023
Sep 12, 2023
This thread was updated on Sep 12, 2023
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Not refunding fees

I took admission for my niece but later after payment they are responding i paid 50 k money also .
I told them i want to cancel this admission since then no reply from them even i am calling also no response from them...
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Address:C-406, Nirvana Country, Sector 50, Gurugram, Adampur, Haryana 122018, India
Website:www.planetspark.in

On 12th Aug 2023 I got a call from "Planetspark" councilors' "shivani.[protected]@planetspark.in" & "Akash" from their Gurgaon office regarding online course for my daughter, they rushed me to take enrolment without giving me any time to think. These guys did ECS/ financing for the 55000 INR course for 1 year despite i did not opt for financing. They gave all false promises that the course can be cancelled in 21 days by me if i am not satisfied...
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R
r-b
Aug 8, 2023
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Receiving calls for registration

Address:Planet spark India

Hi

Had registered my daughter for planet spark for 2 months (July and august).Now the issue here is my husband has been receiving calls and messages from planet spark for last 1 month asking to enroll my kid even after telling them that she is already enrolled, it’s frustrating as 1st place not sure how they got his nos his nos was never given and today I got a message from faizan asking why I rated a one star and I told...
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D
d_taneja
Jul 18, 2023
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Planet Spark is a cheater Company

Address:Head Office : C-406, Nirvana Country, Sector 50, Gurugram, Haryana 122018
Website:www.planetspark.in

We are not getting classes as per agreement.
This issue is happening from day1,

Many times we have raised complaint to teacher & raised ticket on planet spark portal. But no corrective action happened from Planet Spark.

Please arrange to refund our complete payment....
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C
Chitra prabha
Jul 15, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Refund of fees paid

Address:PlanetSpark is headquartered in Gurugram, DLF Cyber City Complex Building 8, Level 12, Tower C, DLF Cyber City, DLF Phase 2, Sector 24, India
Website:www.planetspark.in

We have raised tickets #148571 & #150096 for our refund amount INR. 21300/- but no response from planet spark. Its been one month since we have requested for refund. Due some personnel issues my kid is not able to take classes, but no response. Very bad services think twice before enrolling....
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D
Daman Sidhu
Jul 12, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Not cancelling the enrolment

Address:No Address provided
Website:www.planetspark.in

Dear Sir / Maam
I enrolled my son in this program and i was made to pay the full amount of the fees that was around 2000 USD. Once i made the payment in full the classes are not happening as scheduled, the teacher is absent most of the time for the regular classes and i am not able to schedule the practice classes from their platform. I have opened multiple tickets but there is no resolution and they close the tickets as soon as i...
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R
Rakhibadki
Jul 7, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Regarding cancellation of registration and refund of amount

I enrolled my son Abhiraj Parkhi with planetspark and statrted classes with Date of first class: 15.05.2023. During the payment counseling session, they have told that firm five classes are observation classes and u can discontinue the classes i[censored] want to. After attending three classes, online class is not seen effective for my son so we requested to cancel the registration and refund the amount. Also raised ticket to cancel my EMI payment...
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N
NARESHALLA
Jun 26, 2023
Jul 6, 2023
This thread was updated on Jul 6, 2023
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Aadhya alla (id : 185976 ) planetspark online classes fraud

Address:H.no5-53, OLD NOBLE SCHOOL, S/o A KASI
Website:planetspark.in

Please kindly Subject: Public Speaking & Creative Writing (Beginner)
Teacher: Ankit Singhal, Total Classes: 165, Total Attended Classes: 30
Date of first class: 03 May 2022. Since then we were requesting for the cancellation the EMIs. ready to pay the penalty along with the GST. but still those people will close the Tickets raised on there portal without resolving the Issue. there was no Customer care Call Center. See the Fraud...
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N
NARESHALLA
Jun 26, 2023
Jul 13, 2023
This thread was updated on Jul 13, 2023
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Online Classes for third Class

Address:H.no5-53, OLD NOBLE SCHOOL, S/o A KASI
Website:www.planetspark.in/students/tickets

Dear Sir,
I would like to mention that the planet spark we had started the online classes for my daughter on dated APRIL 2022, After attending the 18 classes, we requested to cancel the classes and stop the Monthly EMI payments. still after one year follow up no tried to contact us to close the classes. still they were deducting the EMI monthly. it was very tough for a Middle class family to get in touch with them. They even doesn't...
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R
Rakhi parwal
Jun 21, 2023
Sep 11, 2023
This thread was updated on Sep 11, 2023
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Refund money

Address:C-406, Nirvana Country, Sector 50, Gurugram, Haryana 122018
Website:www.planetspark.in

I have made payment for 81000+ rs in March 2023 on their preferred portal of Planetspark. Now I am not interested in the admission. I have asked for the refund on next day and I have already sent many mails to their customers care mail id. They are just giving excuses only. Please help....
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N
from Tosham, Haryana
Jun 11, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Regarding cancelling my subscription

Address:Planetspark
Website:www.planetspark.in

I enrolled my son Agastya Singh Songera (enrollment number- #38995) with planetspark and statrted classes with Date of first class: 09 Feb 2023. As due to my pregnancy and it's related complications I am not physically and mentally in a state to continue classes. I raised ticket to cancel my EMI payment but still no response. My son took last class on Planetspark on 15 May 2023.

As i received call from one of representative,...
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A
Anu9221
Jun 7, 2023
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Not cancelling enrollment

Address:Online Platform
Website:www.planetspark.in

Hello
We've enrolled our kid to these classes. after three classes we felt, these are not working for us, I want to cancel the enrollment. EMI was enabled on my account for around 45K which I cannot cancel from my end. My coordinator, Abhijeet Yadav is not responding to me now who promised that he can cancel at any point of time. I am feeling helpless, I dont have any other contact than this fraudster Abhijeet. As parents, we should...
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V
Victim Of Planetspark
Jun 3, 2023
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This is a scam

Website:www.planetspark.in

I enrolled my son for classes, initially they had a reasonable teacher but soon that person left and most of the time classes are cancelled and the teacher is very very bad.
It feels like a trap . I sent several emails to them for course cancellation and they do not reply. Kunal Malik and Maneesh Dhooper are scamsters....
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A
ankurprajapati08
May 29, 2023
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Refund not received

Website:www.planetspark.in/admin/login

Planet Spark Maths and English Tutors batch id - 39825 Registration no- Course name- english amount paid - 25000 reg Contact Details of the Institute - [protected]@PlanetSpark.in complaint no - 143923 Problem Reported - I had taken the course and the company told the me that if you take 5 trial classes and you do not like the course, you can cancel.And you will be refunded the full amount, but now the company is telling the to me to take...
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A
arunr123
May 25, 2023
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Amount not refunded

Address:C-406, Nirvana Country, Sector 50, Gurugram, Haryana 122018
Website:www.planetspark.in

We had enrolled our son for a year course for 55, 000/- . The consuelling/admission session was with Mr.Abishek and Amman on April-14 2023. I was informed that to lock in the seat and avail admission discount they had asked to pay Rs 4500/- immediately and assured it's refundable during the conversation. Please find the bill invoice for the same.

On April - 15 2023 (Very NEXT DAY) due to my family medical emergency i was not...
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Chaitra Badrinath
May 13, 2023
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Refund of fees - Course is Cancelled

Address:Online
Website:www.planetspark.in

Hi Team,

I would like to cancel the enrollment here and refund the same. I'm not happy and satisfied with the service and classes
.
Overall there is a huge communication gap and no proper response from any coordinator.. I have been initiating calls for every time but there is no call back and after multiple follow-ups they are giving call back. Whatever they promise is not being carried out, it's just orally...
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Address:C-406, Nirvana Country, Sector 50, Gurugram, Haryana 122018
Website:www.planetspark.in

I enrolled my kid for a public speaking class.

I was convinced to pay 46000/-

Also I was promised refund if I didn't like trial class.

I cancelled after 2 classes and raised a ticket 142051 in their website... But there is no response.

Please help...
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D
DarshS
May 8, 2023
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False promises- No Refund

Address:No address
Website:www.planetspark.in

They made me make the payment on spot without giving much time to think. They also mentioned that they would refund the amount if if we didn't like it in the first 4 classes. We didn't like to program due to many reasons and asked for the refund, since then there has been no response from the company or Anurag Panwar the person who made us enroll for the program....
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M
Mekhla Bhowmik
May 1, 2023
Jun 7, 2023
This thread was updated on Jun 7, 2023
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EMI deducted incorrect date

Address:Gurgaon
Website:www.planetspark.in

I enrolled my daughter for a course in Planet Spark. I am facing a payment related issue where the financial vendor is deducting money from my account incorrectly on 25th, 28th or even after 28th again 2nd next month. Initially i requested to deduct money after 5th of every month and they agreed. But now they are doing whatever they want. I have raised many tickets and tried calling multiple times but neither the finance vendor ShopSe is...
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nmpa0001
Apr 14, 2023
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Refund Never recieved

Address:they never provide address and its not there on their website
Website:www.planetspark.in

I was asked to pay money then and there i.e to take decision within 2 min. They asked me to take decision in front of them or never. And they were ready with payment link, as soon as I said YES, they immediately gave me link and all the steps (all the steps were at their finger tips) and as soon as I was done with payment, could see big smile on there face. After that, they never came back to me, It was me behind them to remind that they...
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P
Preet678
Apr 8, 2023
Apr 8, 2023
This thread was updated on Apr 8, 2023
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Refund Not Processed.

Address:Gudgaon
Website:planetspark.in

Registration was done on 1st March with full customized commitment from the sales team. But issues began from 6th March when the desired teacher or timing was not adhered to. They changed 4-5 teachers..n since I wasn't satisfied, only 1 class was conducted..n when I'm asking for refund, they are giving me big speeches about importance of public speaking..as if I didn't know before enrolling my kid.. just a way to not do refund at once and...
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S
sanjeeb chanda
from New Delhi, Delhi
Mar 6, 2023
May 10, 2023
This thread was updated on May 10, 2023
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Certification course

Address:Jal Vayu Vihar, Sec-41, Gurugram, Haryana-122003
Website:www.planetspark.in

We enrolled our son for 2 years course for INR 89, 000/- with the written assurance of 100% refund policy and no question will be asked. Planet spark counsellor Ms Manisha Singh assured us through telephonic discussion. After 8 classes we cancelled rest of classes through phone as well as through email. First Mr Kapil denied for the payment. Later on Mr Prince Bhatia agreed to make the payment after deduction of INR 16, 452/- which I agreed....
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S
Sanat29
Feb 13, 2023
May 10, 2023
This thread was updated on May 10, 2023
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No action on cancellation of EMI & refund of my advance amount

We had given 2 months of advance payment during the time of registration. There was confirmation from one of the PlanetSpark's executives who was guiding us through the registration process that there shall not be any difficulty or any hidden agendas during the cancellation of the subscription at any point of time without asking any question. There was also confirmatory mail after the registration process was completed where they had it mentioned...
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P
prabhulp
from Kochi, Kerala
Feb 5, 2023
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No action on cancellation of EMI & refund of my excess deducted amount

Website:www.planetspark.in

M/s PlanetSpark is not taking action on cancellation of course, stopping the EMI and refund of excess amount being deducted from my account. M/s PlanetSpark confirmed our cancellation request through mail confirmation on 23.11.2022. On 09.01.22 they confirmed that my concerns will be resolved within 15 business days.
After completion of 15 days the closure of loan and refund is still pending with them.

I am paying the...
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Address:Gurgaon India
Website:Planet spark

Don't trust Planet spark it's only a money robbery.
This Planet spark is a big online scam, I had taken admission to my daughter in the month of January they told fee can't pay directly in monthly basis, so they advised me to take education loan in Eduvanz it's a group of Aditya Birla .I trusted them & did the loan process by the link they sent to me. They started the classes in February, My daughter was not showing interest coz it...
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pranshi rana
Jan 21, 2023
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Threatening calls from company

Address:Gurugram
Website:www.planetspark.in

They are threatening me to take down my review otherwise they'll make my personal details public and take legal action on me.
I have worked in the company as teacher for one month and I was disappointed with reality of what they promise and what we get is very different, so I wrote an honest review on google. Now they are calling me multiple times and blackmailing me to take it down...
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Address:Online Platform
Website:www.planetspark.in

HI, I enrolled my daughter of the public speaking course. Ms. Shubhi Tripati is the advisor who used to call regularly to persuade. They asked me to pay 64, 000 as the fees with 24 months EMI. There was no transparency provided by the finance team as misinformation on the fees and actual deduction. Once the demo classes were provided. There has been clash between faculty on the bonus to be provided for getting the kid. My daughter was under...
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Shahid Arham
from Mumbai, Maharashtra
Jan 9, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding money after withdrawing classes

Address:C-406, Nirvana Country, Sector 50, Gurugram, Haryana 122018
Website:www.planetspark.in

We opted plant spark classes for our son (Arham Aawez) for over all development with Rs. 40000/-(forty thousand) for 100 classes on 6th July'22. after completing 16 classes (2 class per week) we did not notice any considerable development in our child. that is why we decided to withdraw this classes. We spoken and wrote a mail to planet spark and they agreed to refund an amount Rs. 26784/- charging us Rs. 13216 (for 16 classes). I was OK...
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A
Aviral Father
from GHAZIABAD, Uttar Pradesh
Jan 7, 2023
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Refund Issue PS_ID: 203359 Wrong communication and promise which in reality a Fraud.

Website:www.planetspark.in

At the time of registering Planet Spark representative never spoke about Refundable and Non-Refundable package and no mail communication shared for this clause.
For refund, every time she said that any point of time money will be refunded.
Now when I approached Planet Spark for cancellation and refund, management is playing different game. My son has not attended single class due to his tight study schedule. Which was informed...
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Yes, Planetspark and Paypal are doing fraud, they are not refunding or processing Dispute transactions, seems to be several many people are impacted, am one of the Parent.

We had cancelled the classes on Sept '22, still haven't received the refunds. Planetspark doing all [censored]s,

Planetspark staff are really good, but their management sucks!!

Paypal is easily providing Credit card, but they...
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