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CARS24 Services Complaints & Reviews

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CARS24 Services reviews & complaints page 30

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I
Ishwar Enterprises
Sep 16, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
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Car issue

Address:C 524 sector 122

I am purchasing a car honda city DL8CL5727 but issue in my car your employee no response form your side not pick up my car for issue last 24 hour no response form your side after I am support for social media platform...
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Sudheer Upadhyay
Sep 15, 2021
Sep 16, 2021
This thread was updated on Sep 16, 2021
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Non transfer of Car sell in March 21

My Car MP20CC 4613 was sell in March 21 to Cars24 but six months have passed still the vehicle is in my Name . No proper Response is received ... If any issue my vehicle may be return to me and amount transferred to my account will be sent back .. I am a senior citizen and can not bear the unnecessary tension . An ealy positive Response is anticipated .. Thank you .. S.K.Upadhyay
sudheer.upadhyay30 @gmail.com Mobile [protected]...
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R
Rajiv.pal007
Sep 15, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
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Funds debited but not updated on ur app and order is cancelled without my consent

Dear team,

I have booked a car and paid full amount for which I have recieved the confirmation mail also at my registered mail.

Without my concent the deal is cancelled. I have heard alot about cars 24 but this experience is something which is not welcomed.

My money is blocked and I didn't recieved what is committed to me.

Need immediate resolution.

Rajiv pal
Cluster...
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G
Gurvansh Singh
Sep 14, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
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Wasting time promissing false words

Address:Bhopal mp nagar

Jhut bolke car bul wali gyi sara din car khadi kari or raat m phone krke bola ki deal nhi ho payegi . Pure time pagal banaya gaya ki payment process hogyi h 1 ghante me ajyegi.. iss tarah se misleading kiya gaya hai...
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Y
Yogesh adawliya
from Churu, Rajasthan
Sep 14, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
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Call 10-15 time in one day

Address:Churu

Car 24 please do not CALL at my number
I really get headache and i don’t want to sell any car to you, so pls pls pls do not call at my number, otherwise i make sucide because of your bloody calls. please don't call me again...
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S
Shesh Nath Pandey
Sep 14, 2021
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RC not Received over delay 110 Days

I Have Purchase Bike No.DL3SCY5072 on Date 24/05/2021 but RC not Received Yet. please do the needfull. allready delay

Regards,
Shesh Nath Pandey
[protected]...
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Sasanka Bordoloi
Sep 13, 2021
Sep 20, 2021
This thread was updated on Sep 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about CARS24 Staff behaviour

I had called CARS24 around 11:23 am IST on Sep 12th, 2021 and after a brief discussion with the customer service executive I hung up the call as I was not satisfied with the service.

The customer service executive then messaged me back on my personal number and I quote "kya ghatiya service ha tere baap ne banaaya ha kya cars 24 saale".

The number from which he has sent was [protected]. This is a very serious concern...
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G
Giridhar Sundaram
from Pune Metropolitan Area, Maharashtra
Sep 12, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted Emails and SMS

Address:Pune

Sir/Madam,

My email id is [protected]@gmail.com and my mobile no. is [protected]

I keep getting emails and SMS asking me to sell my Car.

I have not subscribed to your website and I have not asked for offers.

Its highly irritating and unwanted.

After I had sent the mail on 18.6.21, your mails / sms have increased.

Pls Stop sending. Anyway, you have forced...
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R
Ritwik Reddy
Sep 12, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
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Calls from different states and unintended 100s of inspection report messages

Pls delete my account. Receiving calls from other states of cars24 employees. Also getting 100s of messages of car inspection reports daily. I don't see a way to block your spam calls and messages pls stop them. I'm hating cars24 for these spams...
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E
emil abraham
Sep 11, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Spam calls everyday

I am getting car requirement calls everyday .
I have complained in there customer care but the calls are still continuing.
Please help me stop this sick calls from the company .
I am not interested at there service...
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S
satyam divyesh
Sep 11, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted calls inspite of DND services

I am getting 2-3 calls everyday from CARS 24 for selling my car, which I have already sold. Inspite of do not disturb service activation still I am receiving it. PLEASE STOP YOUR EXECUTIVES TO CALL ME EVERYDAY. Today I received call from Mr. SOM [protected]. Please ensure genuine business practices within your organization....
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Address:D82, Yadav Nagar, Samaypur Badli

I purchage swift car DL8CW1213 at rohini cars24 office. after purchage i face may issue in my car.
1. clutch plate
2. brack booster not working
3. engine tap tap sound
4. back side wheel unusual sound

contact me:- [protected]
email:- [protected]@gmail.com...
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S
Saddam Khan.x
Sep 10, 2021
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Car tax is pending at rto for migrated car

Address:K.M Road

Cars 24 did not mention in inspection report as migrated car and when I need documents transfer sharing tax is pending at rto my ID is 63861 and ticket raised in cars 24 app with ticket ID 281379...
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S
Saba Saiyed
Sep 9, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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Ac problem

Address:Hno 1759 A/2 Amarpole aganovad near parsi agyari saiyedpura

Ac heater is not working and the deskboard blower

is going direct on windshield which makes my car foggy and can led to very dig damage...
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P
Pankaj Kumar Chourey
Sep 9, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
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I had sold my car to Car 24 on date 12 March21. after 6 months RC is have not transfered

Address:Gandhinagar, Gujarat

As per sells deed, the RC transfer condition was 180 days (Max.), but not transferred after completion of 6 months. I am continuing followup there team, but they aren't responding. Due to this i also lost my bonus after new car purchase. If Car 24 not able to transferred RC, I want a return back my car with them....
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dheerajmekala
Sep 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Part Peshi Amount and pathetic Mahadevapura branch support

I have sold my car in July 2021 and then they holded 10k for party peshi transfer. The party peshi is completed and I still did not receive my amount after 10 days. I tried calling customer care, but number is changed. I tried calling Mahadevapura branch team but they are very irresponsible in providing the update.

My appointment id: [protected]....
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A
AhmadFaraz
from Ghaziabad, Uttar Pradesh
Sep 8, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Concern Regarding car Return- Deal ID <#122537> / UP16BS7690

I have purchased one car and returned it within the 7 days of purchase as i didnt like the car and since then i am waiting for my refund.

So far no one contacted me, i am keep on contacting customer care but still no luck. No one calling me back.

i am fed up with their service, let me know how can i get my money back?...
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Sonaliggg
Sep 7, 2021
Sep 9, 2021
This thread was updated on Sep 9, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dealer app

Address:Babarpur shahdara

Hello,
I have purchased the cars24 dealer portal app from cars24. Earlier they told me that they will provide the various cars in good prices but once I purchased that app they didn't fulfill their promise. Even they didn't call me. I had submitted 10.000 rupees as a security amount. Even their auction system is totally fake and Operated by themselves. They didn't provide any single car to me. Their auction and car live auction system...
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D
Sep 7, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic customer support

Address:NIT faridabad

Yours is the most fraud company, I had sold my car in the month of January and till now you couldn't get my RC transferred... You have such fraud channel partners that they have shared my phone number to a person whom the channel partner had sold the car to... I had a first owner car and the person who had bought the car from the channel partner is asking me money for RC transfer and sending me threatening messages...i have sold my car in...
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Paridhan Singh
Sep 4, 2021
Sep 6, 2021
This thread was updated on Sep 6, 2021
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RC transfer related complaint

I have purchased a waganor car
2008 model UP14 gaziabad number from cars 24, 11 days earlier. At the time of purchase I have given assurity
that for any document related
work you will not to go anywhere
it all be done from cars 24 side
and now I have been told to go to
600km away Sultanpur which is my
address in adhaar to verify from
RTO.
How can I travel 1200 km journey
for...
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