CARS24 Services Complaints & Reviews

I have booked Honda Amaze car from cars 24 app on 19th July 2021. I have paid Rs. 2999/- online and booked slot for inspection of car at my doorstep on 21st July 2021. But l didn't get car at my address on scheduled date and time. So I requested call back from cars 24 app. After some time I got call from cars 24 representative checked system and informed me that no driver is available for car which is to be sent at my address. and told me...

Please stop calling me every week to find out if i am going to sell my car. I have requested a DND on your call center number and yet you do this. Besides the DOT of Indian Government has issued warning against tele marketing on the July6th. refer the Business daily on July 6th. You are really testing my patience....

I sold a vehicle Wb68j8608 to cars24 company on january, 2020. After getting NOC cars24 company did not change the ownership till now..Meantime i called several times to customer service and mailed...i know there was an insurance but i want to change the ownership instead of insurance. please help me
Debanjan sanyal, Bankura, west bengal
[protected]...

Dear sir
I have to inform you that time stooty delivered that I face lots of problems that time I inform to sales team mr. vikash & sanjeev than he told me sir don't worry I resolve problems than one engineer visited mr. lalit he checked all problem than all the person told me after lockdown open resolve your all problems than now he told contact to customer care told all problem than I asked to him free service then he told (mr....

I would like to bring this fact to the notice to the CARS 24 and all the buyers that when you sell your car, insist on getting the transfer within stipulated time period. I am going through a very bad experience, as they have sold my car to such a bad person that he has been issued 10 challans in a period of just 9 months. They include rash driving, red light jumping, improper parking etc. And all these challans are in my name. He may kill...

Dear sir,

I had booked a used car Hyundai i10 with cars24 on 17th July with reservation amount of Rs.2999/- and requested for test drive appointment on 18th July 2021 2.00 PM - 4.00 PM. Since then I haven't got any call related to test drive. All calls are related to loan and finance of the car. I'm asking them to get the test drive done but no one calls. It's been 4 days I haven't got to see the car. I have been clicking...

I have purchased a grand vitara DL9CK9674 on October 2020. And submitted my documents with original r.c to the selling person of car24. I have contacted several times to call centre and team members regarding my transferred rc and noc and also write few emails to them.
There I no response from their end and after 10 months I have got a reply of email which I have written them two days ago that my concern has be closed .
How...

I had bought a car off cars24.com bearing in mind their 6 month warranty. When the car developed fault, treid to reach warranty company who are not reachable via phone, email or form on their website after trying all means severla times.

Fed up with this, tried to claim via cars24 customer care who haven't done much either. They opened a case but after several follow ups, are yet to get back to us with resolution.
br...

Terrible services I have received
Inspection done but not giving price. Called them multiple times they are not responding nd disconnecting calls
Not sure if this is the way to deal with customers
0 recommendation for Cars24

Rahul
[protected]...

Maine car 24 se booking ki thi Datsun go UP14 FT 1917...lekin baad me car ke maalik ne car sell krne se mana kr diya...so please refund my booking amount 10, 000 rs..cars24 wale mera payment bapas nhi de rhe 1 saal ho gya h...[protected]@cars24.com pr bhi mail kiye... customer care number bhi laga rha hu ek saal se[protected]..mera payment bapas krwa dijiye chor company h ye . My name is Amit Kumar Gangwar mobile : [protected]...

Once I visited cars24 and got my car inspected and I rejected the offer as it's below my expected price. they're going on calling me everyday and irritating me....

Dear Team,

I have bought a car model 2010 - I20 Sportz Registration number DL 8CT 2805 from your company Cars24.com, Metrowalk Rohini Branch, Delhi on 7th February 2021.

The car is not working fine as its AC has not worked for two months. We were not able to complain due to Lockdown. Now we had a word with customer care through your toll free number and they told us to send the complaint via email as the car...

Dear concern,

My name is naveen and home visit for selling my Vehicle done by Car24 team and also my vehicle HR-26-BV-3255 sold to Cars24 team on March 2021 and to date RC is not transferred no delivey challan copy received. Post several complaints they ignored my complaint. .Now it looks like they have sold this car also to some one else.Cars24 is fooling me i am totally disappointed kindly check and resolve as soon as possible...

DEAR SIR,
Hi Ramneek ! You sold your TOYOTA, INNOVA 2.5 G4 8 STR to us on 4 October'19
App ID[protected]
Reg. noDL4CNE5608
Sale Date10/4/2019
Appointment
10/4/2019

Sold car
10/4/2019

RC transferred
Pending

STILL RC IS PENDING...

These ### are calling me every day to ask do i have any car for sell. useless people, dont have any work to do or is it your job to make junk calls.

close the company if you want to beg to every India and harrasing people. every day some junk idoit calls me.

blacklist this company govt of India....

Dear concern,
my name is romil rao and i have arranged a home visit for selling my car since more than 1 month and i have also made the request more than 10 times through your callers they just say that tomorrow our engineers will visit and after confirming my home address nobody calls or visit the home for inspection of my car i thought that the service would be better. i am totally disappointed kindly check and resolve as soon...

Hi, I have been receiving promotional calls to my DND registered mobile number for the last 1 month. This has become some sort of harrassment that they continuously keep calling from random numbers and ask me about used cars. When I disconnect the call, immediately I get the message from Cars24.com that I was on a call with their executive. Each time I block the caller number, they keep calling from another number and everyday atleast 2 times...

I sold my car to Cars24 on 24 January 2021 (App ID [protected]).
Till date the RC transfer hasn't been done.

They are not giving any date and making excuses. Please help me on this....

Hello Sir/ Madam,

I have sold my Altor car KA05 MF 1085, to cars 24 Mangalore Derebail Branch on October 2019.

The car documentsis still not transferred by name to the new owner. I keep getting messages and call from insurance company to renew the policy. This is irritating me always, when I keeps on getting calls.

Please make sure that all car related documents get transferred by my name to...

Hi,

I booked a home inspection for sale of my car on 27th Jun 2021 for 30th June between 2-4pmAppointment ID: [protected]. I took a half day from work and specially came back home to get the inspection done. To my surprise no one showed up inspite of a confirmation message that I received that the executive was on his way, no call no message for cancellation of appointment aswell. When i called their customer care number I...