Denied Entry To Flight, Reached Boarding On Time — denied entry to the flight and horrible experience with ground staff.
SuSureshta on Jan 7, 2019
Ndigo airlines — denied entry to the flight though reached boarding gate on time.
My indigo flight (6e-279) bangalore to goa 7:30 pm. I reached airport 6:20. From 6:20 to 7:00 clock we was in boarding line, we was four people they given me three boarding pass and for one they said she should go to next flight and they send us to reservations counter, when we reached their already 30 people was in queue. When we were standing in queue i got one call from airport staff come soon otherwise you will miss your flight we three rushed to checking counter their was also big queue, when we reached gate no 8 they said you missed your flight.
Again we come to reservations counter for next flight ticket with little more amount. Reservation counter lady was very rude, she said go to court. I will not do anything. More than 30 people was suffering from same problem. Ground staff were behaving very rudely with all passengers and airport was worst than local bus stand. Tiny kids was crying in sleeper areas and they didn’t give any accommodations till next flight, they was very heartless and rude staff
Again i paid 11, 800rs and took next flight ticket
This is highly disgraceful and disappointment from indigo services. I have faced lot of trouble to reach my place with 5years baby
This is highly unsatisfied and unsatisfactory services from indigo, i would like to request kindly provide my money refund back 12729rs+11828. I booked on 16 dec 2018. Bookings reference-lgk37t
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