Domino's Pizza Complaints & Reviews

Order placed on 05/09/2014 at 8:31pm through phone at I.P. Extension restaurant. Order No. 454. We are highly disappointed with the services of this outlet. Had ordered 2 Medium CHEESE BURST Country Special pizzas. The order came after 40minutes, still we made the payment. The pizza boxes were broken/open. The delivery boy went away without giving seasonings and took the bill along, we called the restaurant again and Ms. Renu said that...

We received the order without salt and chilli pouch. One of the ordered Pizzas was rotten and not backed properly. If something happens to my health who will be responsible? Are you trying to sell your rotten pizzas as free? My order details is below: You will be served by: BOTANICAL GARDEN, METRO STATION, BOTANICAL GARDEN, METRO STATION, GROUND FLOOR, NOIDA-201301, PH.NO.[protected],[protected],[protected] Your order will be delivered...

Its almost more than 2hrs, but still i didnt get my order even my house is so nearer to the Domino's(A.S.Rao nagar, Hyderabad). There is no response even i cancelled my order. Such a worst service till now i have ever seen. If you cant deliver, dont advertise as will deliver within half an hour. so poor quality of food. Friends please through away these kinds of worst services....

I have ordered country special pizza on 4 September which is at regular rate i.e 350 but when i ordered the same on 5 September at discounted rate or using coupon i found that quality was much lower. Doesnt have the enough cheese, bread wasnt fully covered with toppings As i just want that that if you cant provide the same quality then why you introduce such l kind of offer...

I was told to go to Pakistan to get pizza by your executive Daljeet, manor and naresh because in India I will not be served pizza by dominos, because I complained about the conduct of your executive last month as they delivered me pizza after one n half hour and I cancelled it, now I am misbehaved with and told to go to Pakistan, I have full faith in Indian judiciiary and will go to consumer fotprum to get my respect back and my basic rights...

Hi myself Shilpa, I had ordered Pizza worth Rs. 500/- on August 24, 2014. Even though transaction was successful and money got deducted from my account, but order was not placed. I called the customer care no and lodged a complain (Feedback Reference ID is:: 454587) about the same on August 30, 2014 and said that i will receive an input on my complain within 2 working days but it is 3 days since then i have still not received any response...

The pizza bread was stale plus extremely poor service. A way less than what u get in Pizza hut. Pizza was served in ur card board pack... asked for fork n knife ...it was denied... staff was arrogant... went to have water at filter...no glass ...when demanded a staff said ...Bhai (unlike sir) other customers used the same disposable glass(used ones) ...aap dhoh ke use kar loh pani peena hai toh... such a [censored]tt service... i never had a complaint...

We are a regular customer of Domino's. However today we were disappointed with the service & the behaviour of the delivery boy and the cashier named Sunny at Sector 20, Dwarka, New Delhi outlet.We ordered for a pizza & garlic bread at 8.50 pm. However despite our follow up, the order was not delivered till 10.10 pm. On being asked the reason for unusual delay, the delivery boy responded that today there is no delivery time limit because...

I have been served third class and third grade cheese garlic bread, I have never tasted such bread even with local hawkers, I am regular customer, but today I am very disappointed, I have to think twice before placing an order with you, after paying so much it is not worth to have such quality...

I downloaded the app for dominos, made an order. At the end of it, after paying. It said to contact the store as payment has been taken, but there is a problem with the order. When I rang the store and explained what had happened, I was told that the order had not come through. I was told that the payment would stay out of my account for 4day then should go back in. And if it doesn't go back in, bring a statement down to the shop. He said...

Privileged cards are being distributed, some of them were redeemed but they are now not redeemed saying that these are fake. What is the proof that these are fake. Without being declaring such racket in Media etc, how can company refuse the customers. Who will refund money of the customers . There is no such prior notice. This is fooling of general public. This is surely considered as deficiency of services and the matter needs to be dealt...

I received my order after 30 minutes, i had placed the order through the mobile app and made the payment through my debit card, this order was placed at the Bull temple road Dominos Pizza, on the 23rd of August 2014, and my order number was 263, for which i was told that my money will be refunded with 7 working days, but i have not yet been refunded with the same....

Hi Myself Arnab Dutta (Ph: [protected]), I had ordered Pizza worth Rs. 376/- on 31st August. Even though transaction was successful and money was deducted from my account, order has not been placed. I tried to call the nearest resturant where the order was suppose to go, they have no clue. My transaction Id is[protected], money credited to '[protected]PAYUJUBILANTFOODWORK'. Please Look into this issue....

Hi,

I tried ordering from your website and after i made the payment through my credit card it kept showing the message that we are placing the order please wait. I waited for 10min and still the page was showing the same status. So i called the nearest dominos outlet and placed the order and paid them on delivery. They also told me that my credit card charged would be reversed in 7 days.

This was done on 22nd...

I gave an order at 2011 hrs (invoice number DPI65786/14-15/123940). I received the order at 9 PM. (the delivery boy reached the colony gate at 2055 hrs and accepted that he is late as well.) Delivery boy said he has been instructed to collect full amount inspite of delay. When I contacted dominos again, the girl at the receiver was rude and cited vain reasons like there was a power cut so we could not deliver on time, there is traffic today,...

I had tried to place the order online, but i was not able to place it through Internet banking, got emails that the transaction has been declined twice and finally after half an hour received the sms that my account has been charged for 464/-. Tried calling customer care at [protected] but to of no avail. Kindly contact to solve the issue. Priyanka Kumar [protected]@gmail.com [protected]...

On 1 September 2014 around 1:31pm, we ordered combo pizza from domino's pizza, kashmere gate, Delhi. The pizzas smelled pathetic and we filed a complaint with them. They replaced the pizzas with new ones but the smell was the same. We couldn't eat those pizzas because of the smell. Even after investing so much money and time, we were still hungry. This kind of carelessness in food service is unacceptable from such a big franchise.It is a...

Dear sir/mam, we have ordered a pizza at domino's today afternoon at Kasmere gate(near metro station) at 1.31 pm dated 9/1/2014 with order no-42. when the pizza get delivered to our Hostel the quality of that pizza was very pathetic. It was smelling very badly . even no one can smell it properly it was that much bad . so the reluctantcy of such thing from this much big brand is not acceptable. We are very disappointed please take...

SAKET, PVR, SAKET, NEW DELHI - 110017 PH.NO.[protected] Your order will be delivered to: F4/B2, 2nd Floor, Jawahar Park, Devli Road, JAWHAR PARK, KHAN PUR, NEW DELHI Order Number: 537 Time of Order: 8/31/2014 8:23:25 PM First of all order was delivered in 90 minutes instead of 30 mins as promised on website and when had a word with store manager Mr Rahul Makkar his excuse was way beyond my understanding, he says that the...

I called today at 8pm to get pizza delivered at Sushant Estate, Sector -52 Gurgaon. Called the number[protected]..They asked my address and redirected me to Huda Center Metro dominos shop. The person there (Amit) refused to deliver at my address! Then I disconnected and again dialled the same dominos number. This time they connected me to Hongkong Market dominos. To my frustration, even this time the guy at the other end refused to take my...