EaseMyTrip.com Complaints & Reviews

Booking id for my flight from ranchi to delhi made on september 26, emt63704531
This booking was rejected by the airline /ease my trip and therefore i did not get a ticket. The money amounting rs. 3516 got deducted from the account, but even after complaining for refund of rs. 3516, the company gives a fake claim. Of refunding the money to my bank account. I have my passbook updated, no money has been credited to the account by the...

Hi,

The total amount deducted was rs.7500 instead of rs.7000.

I have called your team and case was escalated but i never heard from the sup. When i called again today, they said it's correct amount deducted which it isn't.

Attached is the picture of what is shows on the app for cancellation charges which is again different then what you sent on the email.

What i received: rs 1411...

I am a regular flyer through easemytrip but this kind of experience is making me rethink to approach.

I had a ticket booked in the month of march, and the tickets were cancelled due to cancellation of jet airways flights, despite of several followups from last 8 months. I have been receiving a copy / paste response from customer service of easemytrip.

I have been told that refund is yet to be received but this...

Dear sir / madam,
I hereby raise complaint against ease my trip for unethical and lethargic attitude in crediting the refund made by airlines before 8 months. i had requested for refund against cancellation (due to passenger's sudden death) of my flight ticket booked via easy my trip in the month of january 2019. the concerned airlines (i.e. indigo) promptly refunded the ticked amount to ease my trip and confirmed refund vide email...

I booked a round trip for jaipur to ahemdabad on 17th aug 2019 for 2 pessengers. Travel date was 27th aug 2019. But on 18th aug 2019, brother of a pessenger passed away. So we talk to indigo airlines for emergency cancellation of the ticket. They refunded us total amout of 5014 inr in two parts. Total refund came when we provided them death certificate and documents. But easemytrip refunded us only 238 inr in the bank account. They are still...

I had booked a flight under booking id emt63514350.
I had to cancel the flight, but after waiting for 2 hours from easemytrip on watsapp and calling their call center, i had to myself call airlines and cancel it.

It wasted me additional 1hr cos air india doesnt love their customers. I have paid 1200 per sector cancellation fees to air india.

Now if all work is done by me, why is not so ease my trip charging...

I booked tickets for flight from bom to bhopal and during online payment it showed payment successful and sum of 6800 got deducted and the page got lost same happened with my train ticket from bina to panvel and sum of 1899 for the train got deducted and no ticket confirmation. I dont have any proof because the pages were getting lost i have my account number and message of money deduction...

Air ticket from Agartala to Kolkata was booked on 27th August. The air ticket was booked in a wrong name and therefore, cancelled the same ticket. The details of the ticket:
Passenger Airline Status Sector AirLine PNR Ticket Number Seat No
Mr. Arpan Dalai AI Confirm IXA­-CCU H3NR[protected]/1/1

Till date, the money refund for the cancelled ticket not received. Many reminders through email has been given to...

I tried to reserve train tickets for two, from nanded to mumbai the page in the end said - error and transaction could not be completed.. Even though money was deducted.. It said "if amount deducted would be refunded in 24hours"... Haven't got back my money... Please refund my money as early as possible...
And my payment is deducted 2 times 1695.15 + 1695.15.3390.3

Name arvinder singh
Email id [protected]@gmail.combr...

I tried to reserve train tickets for two, from nanded to mumbai dated The page in the end said - error and transaction could not be completed.. Even though money was deducted.. It said "if amount deducted would be refunded in 24hours"... haven't got back my money... Please refund my money as early as possible...
And my payment is deducted 2 times 1695.15 + 1695.15. 3390.3

Check the screen shots...

I tried to reserve train tickets for two, from nanded to mumbai dated the page in the end said - error and transaction could not be completed.. Even though money was deducted.. It said "if amount deducted would be refunded in 24hours"... Haven't got back my money... Please refund my money as early as possible...
And my payment is deducted 2 times 1695.15 + 1695.15

You can see this screen shots...

I have made a booking from easemy trip for spice jet flight from hyderabad to coimbatore and return coimbatore to hyderabad with pnr :- x6ewjy. It's such a worst company that when i cancel the booking through spice jet on 16/8/2019 itself & called ease my trip next day. The refund was to come 9118/- n the amount they refunded me is 5058.00. When called customer care today on 17th september they excuse is my remaining amount was stuck in payment...

Hi,
I booked tickets from blr-ghy (Round trip), leaving on 11th october and returning on 21st october. An amount of ₹15335 got debited from my account but i didn't receive the tickets. The easemytrip website got stuck in the processing page. I tried to call the customer care but no one is receiving. Please help me since i need to book my tickets urgently....

I have booked two tickets on the same passenger name from and to the same source and destination and for the same date by mistake, because the name got pre-selected to the name of previously booked ticket from the existing passenger list in the ease my trip app. After noticing the same on the same day, i have contacted the customer care, and the irresponsible response i got is, "you can please contact indigo directly".

From...

I booked bus tickets online to travel from jaipur to delhi on 19.08.2019 bus the bus operator said that tha ticket is booked for 20 august 2019. We also have screenshot of booked tickets. We have mailed to ease my trip for refund of amount but no action has been taken yet. We want our money back as it is not our mistake. Our side the ticket details were correct but bus operator denied us to travel...

Reference number-3241145. I have raised this ticket via email more than 2 months back (14th june) to get my hotel booking cancellation amount refunded to my credit card for booking hotel in darjeeling. I have sent follow up mails more than 5-6 times. But still it is unresolved. Please expedite the resolution. This reference number is for easemytrip travel agency.

Regards
Rajarshi...

Easemytrip bkg id's-emt54896632, emt54895734 &emt54896071

Return flight newark-mumbai (Ua 48- 4th july, 2019) was cancelled by united airline. No intimation was given either by the airline or the travel agent regarding cancellation of flight thereby causing great inconvinience to us and upsetting our schedule. We had to travel by another flight (Swiss air) on 7th july, 2019.

Refund request was made on 3rd july,...

I want to cancel my flight on 14.08.19, from Delhi to Pune and on 15.08. 19 from Delhi to Pune. I have paid the free cancelation fees for the above tickets but again ease my trip is charging full cancelation fees. I have called to the customer care service but they are not even picking the call even calling near about 17 minutes. My contact no is [protected] & [protected]...

Hi team,

Please note that, i have tried to book a train ticket from pune jn to howrah through easemytrip with internet banking. After payment deduction, it shows a failed transaction and my ticket was not also confirmed.

Also note: i have not received any transaction number through easemytrip to mention.

Following is the transaction details of bank: [protected]igag tiplj6...

From
Raj sitapara
Gopi gathiya rath,
Othav kathwada road
Ahmedabad, pin
Mo [protected]
Date 6/8/2019

To,
The respected manager,
Balaji wafers pvt. Ltd.

I am writing this letter to inform you about the rude behaviour of one of balaji wafer’s sales person named bhavin patel, mo. [protected] supplier of kathwada, othav area.

Because of we...