Flipkart Complaints & Reviews

I ordered redmi note 5 pro mobile from flipkart which was delivered to me on 28 july. I raised a complaint regarding the defective product on 4 august. On 8 august, a guy whom you refer to as "whismaster" came to me for the replacement, prior to this a technician visit was scheduled by flipkart agent which was automatically cancelled. The whismaster who came to me didn't replace my mobile stating that there is a dead pixel on the screen. Showing me a white screen. "which means the phone was defective on the first place". Soon after i called flipkart customer support they advised me to cancel this request, so i told them to cancel. Then they have asked me to again raise the complain for replacement after 48 hrs, that is today, in the very morning i called flipkart customer care in which they have told me that they had raised a complaint to the technical team and they will get back to me within 14 august that means again 4 days i have to wait, i want to ask flipkart this is support you are giving to the consumer, by selling faulty mobile and take to much time to replace it
Today is 14 they never get back to me even again raised my complaint for same, now they are telling they will get back to me on and before 18 august. I suggest all the buyers of flipkart don't buy any products from this company they have terrible customers support, they always believed in raising complaint but god know when they will resolve those.
This is my order i'd hope they got this feedback also
Email id : saraswat. [protected]@gmail.com


I ordered redmi note 5 pro mobile on flipkart due to exchange-offer with my old mobile. However at the time of delivery the delivery boy said that my battery is faulty without even diagnosing the device. I myself repeatedly diagnosed my phone by using flipkart app and every single time it passed every single diagnose tests. The delivery boy called his superior in front of me and his superior refused to exchange my phone without even seeing my phone. I understand the fact that there was work load on the delivery staff due to independence day sale but this sort of harassment done on customers without giving legitimate explanation and reason just and effort to save time is really very disappointing.

Order id: od[protected]

Hi,

I had ordered whirlpool fridge through flip kart and the delivery date was today 14th august 2018. There was an offer on this fridge where the old fridge would be exchanged and an exchange amount of 3000 was given.
I had mentioned that the delivery time should be between 4pm to 8pm but the delivery person started calling from 1pm and we requested him to come within the time provided. Later the delivery person told that he would deliver it on wednesday that is on 16th aug but we told that it would be very late. So he came around 5pm to delivery. When the delivery person came to deliver the product and inspected the old product he rejected it. The old product is 10 years old how can you expect it to be brand new. Why have you not checked earlier and then rejected. You guys have just wasted our time. Can you please look at the product photos and then let us know what is wrong. How can your resolve such issues. This was one of the most annoying incidents

Order no - od[protected]

Regards
Anuradha
[protected]

Hello, i had purchased the laptop on[protected] with order id od[protected] having warranty of 1 year, but now a days, i see

Issue with my laptop and after communicating with hp customer team, they infirmed that laptop warranty is already expired 8 month

Back. (Feb-2018 as per the imei/sr. No of laptop). Also in the invoice bill, wrong imei/sr. No as [protected] updated by flipkart which

Means the laptop that i purchared is the duplicate product or flipkart provid the expired product by cheating with customer.

However after discussion with flipkart customer support team 3 days back, they infirmed that seller is ready to take the product

Return and but now after 3 days, no one came to me to take the product return and calling to cutsomer support team is really pathetic

As it is always unreachable. Please resolve my issue asap.

Flipkart provided me a defective product( Surya A8 induction cooker), when I tried to call customer care they denied refund for this item, which I paid in cash( Rs 1040); on 14th August 2018. I bought it online on cash on delivery basis, on 14th August 2018. Order no. OD[protected].The customer care executive was not supportive at all. Moreover they display something else and provides value something else.

Hello sir
A replacement request has placed on[protected] against flipkart order no od[protected] on the basis of manufacturing defect of back panel and screen nonfunctioning. But the request has been cancelled automatically without any concern of the flipkart technical team nor seller executives. I do not find any cordiality from flipkart on behalf of this issue. I have paid the justified amount of the product and getting a defective piece. Since this is an e-commerce platform, flipkart is taking the advantages of selling defective or used products which is against the law. So kindly look into my issue and i am hoping your positive response. Thank you.

I have buy a mobile phone redmi note5 pro through exchange my old oppo f1s device, but during delivery time flipkart delivery agent regected my exchange. reason only a minor scratch on side of mobile body. this is cheating by flipkart.

I recently booked a watch in flipkart i got the delivery date message they informed me ur order will be deliver on 13th august..still i did not get my order n they are not answering to my calls..this type bloody [censored] useless services are i never accept...please take an action on that company..

Order id:IOD[protected]
order date : 11/08/2018
in the name of Hemant P Jariwala ordered Roll n Go Cosmatic bag 3(three) qty but i received in packed bags only one(1) Qty.
I think it is cheating to customer.
I am also talk with seller but he told me to contact flipkart customer care.
as per packing and size of one pouch packet are same pouch.
its online cheating to customer.
please look after the matter as it looks very serious and integrity of flipkart.

I ordered a redmi note 5 pro phone and it was cancelled by flipkart due to shortage and received a message on 12/8/2018 of refund would be done in 2-3days but its still not done and my account shows inactive i tried multiple times to log in but nothing is helping.. Kindly solve the issue as soon as possible as the amount is no less.
Order no. Od[protected]

My order id is od[protected]. I ordered a phillips trimmer. I got
Used product. It looks too old. I tried to return the product but the
Delivery person is refusing to take it back without any proper explanation. I already tried to return the product two times. Both time the same delievey person denied to take it back. Now he speaking very rudely in phone call. I told him to i will complaint on you but he does not care about that.
He was the person who deliverd the product also.

Dear sir/mem,
My flipkart account no is :[protected] (India, gujrat)
My name is patel riken sureshbhai
My linked gmail_id : [protected]@gmail.com
I was transfred my flipkart gift voucher wallet 4000 in phonepay app. But now still i dont recieve money in my phonepay wallet. What i do? Plz check my flipkart account and conneced phone pay account also. My flipkart wallet and phonepay wallet both are zero now.

I was transferred my flipkart wallet 4000 into phone pay but... Phone pay balance zero still now..
My flipkart account related number is [protected]
And gmail i'd is... [protected]@gmail.com
My flipkart account is linked with phone pay.. Plz check.. My flipkart i'd and.. Resolve my prblm... As my compint... I haven't received my wallet rupees in my flipkart account plz check

I was trying to order Samsung Galaxy On6 mobile phone on emi using my axis bank credit card, in the transaction page, after input of final OTP, the said transaction failed, But the amount charged to me and even the said payment claimed by merchant(flipkart or his seller) on 30th july 2018, i repeateadly made continues calls to flipkart customer and they everytime said to wait for 24 hrs. even many emails i received from flipkart after i lodge dispute against flipkart thru axis bank grievance cell, flipkart customer care person replied me the refund is in process and will be reversed within TAT, but today is 14th August and still no refund nor any reversal done from flipkart.

Approximately one month ago i bought an iron box from flipkart. It was a flipkart smartbuy product. They given as, it has non stick coating in the product description. So i bought it for rs 489.
But now im cheated. The iron box has no non stick technology. Some times clothes stick on the iron box even at the low temperature.
In the first two weeks there was no problem. So i bought one more iron box for my uncle.
I want my cash back.

A fraudulent transaction has been made through my sbi atm cum debit card no with 62201xxxxxxxxxx6357 naming avijit baag on 13/08/2018 around 5:30 pm. These transaction has not been done by me. Reference no for transaction is sbi pg nu[protected] fkpayments of rs. 3034
Please make an arrangement to stop the payment as early as possible.
This is an urgent one!
Registered no is [protected]

My order number od[protected] and exchange old phone but back case minnor crashes so not taken phone why ask to promto the media for offer exchange scheme. Small crashes there without crashes old phone how possible totaly time wasted and you removed website to exchange scheme lot people time wasted. Please removed exchange scheme your website otherwise.

Swipe mobile phone purchased through flipkart is not charging.
Details of the purchase are as mentioned below:-

Product: swipe handset w069129 (Hsn:[protected]
[protected] / [protected]
Invoice no: fabf[protected] dtd 16-11-17
Gstin: 06aanfg5292k1zw
Od[protected]
Amount: rs. 2999

Shipping address

Kalicharan gautam
House no: s-2/117
Kailash nagar
Vrindavan
Dist-mathura
Uttar pradesh pin - 281121
Mob: [protected] / [protected]
Email id: shivendragautam.[protected]@gmail.com

The phone is under warranty is giving troubles in charging since long. Now it has stopped charging permanently. The fault in charger / battery / charging pin is not traceable as same could not be diagnosed during check by changing charger and also by using the original charger with other phones. I wish to return the product or necessary action can be taken to rectify the fault. Kindly process early.

I purchased redmi note 5 pro on 11/8/2018 it will not working properly and the screen will not fitting on the phone i will replace my order as soon as possible please i have new product to return my order otherwise i will not buy any product in the filpkart m too unhappy with the product m old customer off filpkart but m too disappointed with your products

I order mi redmi note 5 pro with an exchange offer which was to cost me 12199rs i paid the amount my bhim upi tez app, flipkart page showed purchase failed and it send me request of same amount again in the app and i again proceded this time also 12199 got deducted in total 24398rs got deducted and it show no order placed no message received till now and no email but my money has been deducted.
Earlier i made same complaint from the account by which payment was made and this is the one which was logged in flipkart while the payment was made.