| Address: Ranga Reddy, Andhra Pradesh, 500084 |
| Website: www.flipkart.com |
Order id: od[protected]
Opted for : 1 day delivery for an additional charge of inr 70
The product did come to the nearest hub as expected but after that they punched in saying there is an address pin code mismatch, whereas i am residing at the same address and with the same pincode. Other etailers like amazon have delivered to me at the same address and pincode.
When i had called the customer care on the toll free number, they informed me that the same will be delivered by 07:00 pm. However, when i called around 07:00 pm again to the customer care, they said the address is wrong, but i reinstated that the address is correct and the pincode as well. Next the agent tells me to cancel the order and order again, for reasons unknown. Next she also said that her manager, mr deepak sharma told her to ask the customer to given another house address. Its funny how they expect a person to have more than one house in the same city.
If you see the auto city update in this section itself, it says the pincode belongs to serilingampally, hyderabad. I wonder why flipkart's courier vendor says its a mismatch. I feel it is to protect themselves legally as they dont have to refund the amount, if its a mismatch. But i wonder how they will prove this.in a day, when we see its a digital india, flipkart continues to exploit its customers. Pity to see that they did not even bother to respond and the manager conveniently ignored my call, even after i was put on hold for about 5-10 minutes.
Sep 16, 2018
Complaint marked as Resolved
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2018
Flipkart Customer Care's response We will revert on it.
Verified Support
Aug 11, 2018
Flipkart Customer Care's response We have interacted with the customer and confirmed that the product is delivered. Regarding the shipping charges informed customer that same has been refunded. Hence, closing the complaint from our end.
Mon, 6th Aug 11:02 am PARTUR
Shipment has reached the hub nearest to you.
Mon, 6th Aug 11:02 am PARTUR
Received at CB_STREETWISE
Mon, 6th Aug 8:41 am PARTUR
Dispatched to CB_STREETWISE Mon, 6th Aug
7:45 am Jalna Received at JalnaHub_JLN