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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 1734

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G
Gokulks
from Hyderabad, Telangana
Oct 4, 2017
Resolved
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Resolved

Address: 631001

I bought moto e4 plus mobile. That mobile display not working and heating problem. I'm not happy on particular brand and model. Lot of disappoinment because of mobile condiction. I'm uploading vedio attachment while calling mobile condition. So, i request you i want money back to my account..
Please do needful
My name k s gokul
My mob no [protected]
Dec 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Oct 04, 2017
Updated by Gokulks
Pls update details to my mail I'd [protected]@yahoo.com
Verified Support
Oct 22, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Oct 29, 2017
Flipkart Customer Care's response
Interacted with the customer explained replacement terms and condition closing the issue
I have asked for cash refund but filpkart forced me for mobile replacement... The particular mobile brand and model (Moto E4 plus) defect mobile selling by filpkart. This mobile also has another problem which automatically switch off and switch on many times in a week, still I am facing this problem... Again and again filpkart selling defective mobiles... Once I had received the new divice (Moto E4 plus) I had complained again the same defect to customer care executive, but they have replied that this is a mobile defect and asked me to check with service centre. Why does the Flipkart wants the customer to suffer ??? For their poor products. I had been undergoing the worst experience I have ever had!
I have asked for cash refund but filpkart forced me for mobile replacement... The particular mobile brand and model (Moto E4 plus) defect mobile selling by filpkart. This mobile also has another problem which automatically switch off and switch on many times in a week, still I am facing this problem... Again and again filpkart selling defective mobiles... Once I had received the new divice (Moto E4 plus) I had complained again the same defect to customer care executive, but they have replied that this is a mobile defect and asked me to check with service centre. Why does the Flipkart wants the customer to suffer ??? For their poor products. I had been undergoing the worst experience I have ever had!
Give me further solution
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    venkatswamybd
    Oct 4, 2017
    Resolved
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    Address: Bangalore, Karnataka

    Am ordered for samsung mobile phone which suppose to deliver on 28.09.17 and received to me on 03.10.17. Funny thing that i found that moto mobile instead of samsung. Unfortunately i have paid the amount and didn't get any support from your customer support team and i sent a message and got reply that same will interchange in three days time.. Today morning i got a message that same can't be interchange and my request has been rejected. Need to solve this on priority and or else i need to make a complaint with consumer court.

    Delivery order no:[protected].

    My mobile no:[protected]
    Nov 5, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 05, 2017
    Flipkart Customer Care's response
    We will revert on this.
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      Rishika V Bhat
      from Bengaluru, Karnataka
      Oct 4, 2017
      Resolved
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      Resolved

      Website: Flipkart.in

      Hello, i have requested a replacement on my order od[protected] but i want a refund and not a replacement because i had already ordered the same shoes again since only refund option was available until then. I chose replacement by mistake and i want a refund but i cannot contact flipkart since their number is not working and the email address also is "no longer in use" please help.
      Thank you.
      Dec 6, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 22, 2017
      Flipkart Customer Care's response
      We will revert on customer complaint.
      Verified Support
      Oct 29, 2017
      Flipkart Customer Care's response
      Interacted with the customer issue resolved providing refund closing the issue
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        H
        hariakila
        from Chennai, Tamil Nadu
        Oct 4, 2017
        Resolved
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        Address: 620001

        Sir/ madam,
        My mail : [protected]@gmail.com

        My order id : od[protected] & od[protected]
        Order date :[protected] & same
        Invoice no : faa3r[protected] & faadwr[protected]

        I was ordered through without registration, these two product are not working and very poor condition, kindly return that product, i can search return request in google the guidance will process only through out register people only,
        So i was very disappointing to this product and kindly send my cash,
        Regards,
        Hari
        Nov 18, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 05, 2017
        Flipkart Customer Care's response
        We will revert on this.
        Verified Support
        Oct 12, 2017
        Flipkart Customer Care's response
        We have interacted with the customer, apologized for the issue, customer stated that the pickup has been completed, informed the refund TAT, customer did not have any further issues, hence closing the case.
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          R
          rashida khan
          from Delhi, Delhi
          Oct 4, 2017
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          Address: 781039
          Website: flipkart

          OD[protected] order code i ordered a samsung galaxy J5 on 25 sept from flipkart but due to bad reviews of shopkeeper i cancelled and still i didnt got th refund back in my bank account
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            S
            surinderjarewal
            from Mohali, Punjab
            Oct 4, 2017
            Resolved
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            Resolved

            Address: Jalandhar, Punjab, 144801

            I was ordered jackly 31 in 1 ratchet screwdriver set on 23/9/17 vide order as mentioned in attached image from flipkart. But i have received 6 pec small screwdriver (Image attached) today i. E. 4/10/17 which is not ordered by me. Please do something to replace it as i have no need to this product. Kindly provide my ordered product otherwise return my money.
            +4 photos
            Nov 15, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 05, 2017
            Flipkart Customer Care's response
            We will revert on this.
            Verified Support
            Oct 06, 2017
            Flipkart Customer Care's response
            We have interacted with the customer, apologized for the issue, informed that replacement is approved and informed the TAT, packing manner, address. Closing the case.
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              S
              sharanu parit
              from Mysore, Karnataka
              Oct 4, 2017
              Resolved
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              Resolved

              Address: Gulbarga, Karnataka, 585103

              Dear consumer i am sharanu from gulbarga i have order 4 product in which two product cancelled flipcart said they refund money in three days now it's 9th day still money not refunded to my credit card their is no response from call center no query resolved pls help me to credit my money. My order id od[protected] my mobile no is [protected] please help this to sort out my problem and another product is polo neck multicolour t-shirt it is also not refunded order id is. Od[protected]
              Nov 6, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 05, 2017
              Flipkart Customer Care's response
              We will revert on this.
              Verified Support
              Oct 06, 2017
              Flipkart Customer Care's response
              We have interacted with the customer, apologized for the inconvenience, informed the refund TAT, refund should have reflected by now, if not customer needs to get in touch with the bank and raise dispute/chargeback. Closing the case.
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                K
                Karan Das KD
                from Ranaghat, West Bengal
                Oct 4, 2017
                Resolved
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                Resolved

                Your flopkart office of barbil odisha is remaining closed from few days
                And when i went there to receive my order then the office was closed..
                And i got the message from flipkart in wich its written that..
                Your order is out for dilivery...
                Call your service partner ([protected])
                What the # is this??
                Please deliver my order as soon as possible if not then you see.. 😡 😠
                Nov 7, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Verified Support
                Oct 05, 2017
                Flipkart Customer Care's response
                We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                  C
                  crispy guna
                  Oct 4, 2017
                  Resolved
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                  Resolved

                  Address: 600126

                  I bought a moto c plus mobile on 28/09/2017.. I unbox the mobile, put the battery and trun on the phone.. But that phone sound doesn't working properly, speaker is not working and also mic not working.. When i'm trying to call someone i can hear there voice but they're not here my sound because of that mic problem.. (Mic and speaker both are not working) kindly take the product and replaced a new one..
                  Nov 6, 2017
                  Complaint marked as Resolved 
                  Flipkart customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 05, 2017
                  Flipkart Customer Care's response
                  We will revert on this.
                  Verified Support
                  Oct 06, 2017
                  Flipkart Customer Care's response
                  We had interacted with the customer, apologized for the issue, as per customer complaint, we had approved for the replacement and it is been shipped and the issue is been resolved. Hence closing the case.
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                    M
                    Manas Bhowmick
                    from Kolkata, West Bengal
                    Oct 4, 2017
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                    Address: Kolkata, West Bengal

                    Dear Sir,
                    Happy Dusshera. My mother have received Lenovo K8 Plus on 2nd Oct 2017 at 4:28 pm.

                    Today when I came back home, I opened the kit and found that the earphone or earchord was not there in the kit.

                    Please arrange some steps to send the earphones as early as possible. Thank you.

                    From
                    Manas Bhowmick
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                      U
                      Udmanya
                      from Imphal, Manipur
                      Oct 4, 2017
                      Resolved
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                      Resolved

                      Address: Hazaribagh, Jharkhand, 825301

                      I have ordered sony dsc wx 220 point and shoot camera but delivered me sony bluetooth headset for which i paid rs 13590 for sony digital camera when i opened after sometime and when called to your representative or vendor who gave me the product didn't respond and said that it is company fault. My order is sony dsc-wx220 point... With tracking id fmpc[protected] from flipkart.com. So pl resolve my problem and give me my product for which i have paid rs 13590 otherwise refund money.
                      Nov 15, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 05, 2017
                      Flipkart Customer Care's response
                      We will revert on this.
                      Verified Support
                      Oct 09, 2017
                      Flipkart Customer Care's response
                      The customer complaint about received different product. We would like to inform you that our seller has confirmed that the replacement has already been provided to the customer on 08/Oct/2017 and would be delivered on 16/Oct/2017. Hence, closing the complaint from our side.
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                        S
                        Sac27165
                        from Jamshedpur, Jharkhand
                        Oct 4, 2017
                        Resolved
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                        Resolved

                        Address: Chennai, Tamil Nadu
                        Website: Flipkart

                        Dear sir re, i booked one motorola mobile on flipkart on 18 aug 2017, on 24 of aug i came to know that this product got delivered to someone else on 21 aug without reaching on delivery address, i don't know who received that my product. I raised complaint in flipkart' several times almost 45 days complete but till date no resolution from flipkart side. I call every day but they are giving just extended date like 2 days, 3days but till date they have not resolved the issue, around 45 days even they not called me once regarding this issue.
                        +1 photos
                        Nov 5, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 05, 2017
                        Flipkart Customer Care's response
                        We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
                        Verified Support
                        Oct 05, 2017
                        Flipkart Customer Care's response
                        We will revert on this.
                        My registered mobile number is
                        [protected]
                        My registered email id is
                        (Sachinsharma.[protected]@gmail.com)

                        Sachin Sharma
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                          B
                          Bhagya goure
                          from Ahmedabad, Gujarat
                          Oct 4, 2017
                          Resolved
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                          Resolved

                          Address: Tumkur, Karnataka, 572106
                          Website: purpose of misbehaviour

                          Respected sir/madam,
                          This is vinod chvan, i have order to watch and that watch is bigger size and i have to return that watch and i need smaller size.
                          Approximate from flipcart one of the lady called me and talked some "misbehave to me" please take action on that lady (Madam).
                          And that number is [protected] and timing is 4 pm o' clock 04/10/2017.
                          Thanking you sir/madam
                          Nov 5, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 05, 2017
                          Flipkart Customer Care's response
                          We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected]
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                            A
                            Akgil
                            from Bengaluru, Karnataka
                            Oct 4, 2017
                            Resolved
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                            Resolved

                            My flipkart account has been deactivated and now i want be activate it but it is not activating
                            My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                            Pl solve this problem vastly
                            Phone: [protected]
                            Email:[protected]@gmail.com
                            Dec 3, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 22, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Oct 29, 2017
                            Flipkart Customer Care's response
                            interacted with the customer issue resolved closing the issue
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                              V
                              Vasanth S N
                              from Belgaum, Karnataka
                              Oct 4, 2017
                              Resolved
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                              Resolved

                              Address: 560100

                              I purchased diesel men's analog watch from flipkart which was delivered on 23rd september 2017 (Order id: od[protected]
                              However, i found that there was a scratch on the dial glass in the product delivered. So i requested for replacement of the product). On 28th september 2017 ekart person came to provide the replacement but denied, as the product which i had didn't have warranty card with it! In fact i hadn't received warranty card for the product when i had received it.
                              Immediately i called up flipkart customer care number and raised a complaint regarding the same. The person who spoke over the call said issue will be resolved in 2 days. As i didn't get any further updates, i again called customer care number on 3rd october 2017 and the person over the call said it'll be resolved in 24hrs. Again on 24th october 2017 when i called customer care number, the story repeated itself!
                              Now i am worried if flipkart will really provide replacement or refund my amount.
                              Nov 25, 2017
                              Complaint marked as Resolved 
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 05, 2017
                              Flipkart Customer Care's response
                              We will revert on this.
                              Verified Support
                              Oct 05, 2017
                              Flipkart Customer Care's response
                              Interacted with the customer, provided the solution created replacement with perfect delivery closing the case
                              Oct 10, 2017
                              Updated by Vasanth S N
                              No replacement provided. Again the replacement was denied for the same old reason. How can you close the case without proper action taken!?
                              Oct 10, 2017
                              Updated by Vasanth S N
                              Refund my amount else I will sue you to consumer court
                              Verified Support
                              Oct 22, 2017
                              Flipkart Customer Care's response
                              We had interacted with the customer apologies for trouble. Customer told pick up has been done so informed customer once system same will be marked refund will be processed and within 9 b.d same will be credited under account. Informed customer noting feedback same instances will not repeated. Hence, closing form our end.
                              Where is the replacement? Same old story repeated again today!
                              How can you close the case without proper action?
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                                K
                                kapil_15n
                                from Mumbai, Maharashtra
                                Oct 4, 2017
                                Resolved
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                                Resolved

                                Address: Thane, Maharashtra, 400615
                                Website: Flipkart.com

                                Hello sir,

                                I want take action against flipkart customer online services.

                                I bought some clothes from flipkart shop (Online shopping flipkart.com) on 24th sep 2017 and product delivery date was 3rd oct 2017, they delivered some products before delivery date, but it was defected and i had return on same day. Remaining products are not delivered till date (Delivery date was 3rd oct 2017) and i have tried to call them multiple time i am not getting any proper response for my product and when it will be delivered

                                Today is my daughter's party and no updates, flipkart have spoiled my surprise for my daughter.

                                Finally i have decided that i will fill the case against flipkart. Please guide me how can i raise my concern. Details are below for product.

                                Order id od[protected] items)
                                Order date sun, sep 24th '17 12:36 am
                                Total amount ₹2, 361through credit card

                                And please find the order details
                                +1 photos
                                Nov 30, 2017
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 22, 2017
                                Flipkart Customer Care's response
                                We had interacted with the customer
                                Verified Support
                                Oct 22, 2017
                                Flipkart Customer Care's response
                                Kindly ignore the previous reply, We will revert on customer complaint.
                                Verified Support
                                Oct 29, 2017
                                Flipkart Customer Care's response
                                Interacted with the customer resolved with replacement closing the issue
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                                  J
                                  jrmatoria
                                  from Bengaluru, Karnataka
                                  Oct 4, 2017
                                  Resolved
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                                  Resolved

                                  Address: Bangalore, Karnataka, 560076

                                  I have ordered a front load washing machine on 20th sept and expected delivery date was 21st-sept but on 22nd-sept their delivery boy denied to deliver on doorstep and product got cancelled and asked me to order a top load machine as its less heavy then i have ordered a frontload washing machine expected deliver date was 27th-sep but i am still waiting for product to be delivered however i could have got a machine on 21st. I have called customer care for the same but as usual scripted response we are trying high to get it delivered soon.

                                  Actually if i cancel my order they will not refund it on time as i have cancelled my first order and i am yet to get the refund for the same.

                                  If flipkart is delaying the delivery of product and customer paid in advance then they should pay the compensation against it.
                                  +1 photos
                                  Dec 3, 2017
                                  Complaint marked as Resolved 
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 22, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Verified Support
                                  Oct 29, 2017
                                  Flipkart Customer Care's response
                                  Interacted with the customer issue resolved clogging the issue
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                                    S
                                    Sahil Sharma1860
                                    from Noida, Uttar Pradesh
                                    Oct 4, 2017
                                    Resolved
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                                    Resolved

                                    Address: 110091
                                    Website: www.flipkart.com

                                    I placed an order for lenovo k8 plus which is worth 11000 and got it for 9000rs. Flipkart cancelled the order stating it is out of stock. But i have place another order the same day after placing this order and i am receiving this order. On requesting flipkart to provide me the order, the associate was very rude and stated we can't do anything and it is not our fault. Please assist as i need that product with that discount.
                                    +1 photos
                                    Nov 6, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Oct 04, 2017
                                    Updated by Sahil Sharma1860
                                    My contact details is [protected]
                                    Verified Support
                                    Oct 05, 2017
                                    Flipkart Customer Care's response
                                    We will revert on this.
                                    Verified Support
                                    Oct 06, 2017
                                    Flipkart Customer Care's response
                                    We have interacted with the customer, apologized for the issue, informed that this exclusive discount will be available to Customer starting September 28, 2017 until October 04, 2017 and also the tcs for the same and closed the case.
                                    Oct 13, 2017
                                    Updated by Sahil Sharma1860
                                    No case updation done and no tcs shared
                                    Oct 13, 2017
                                    Updated by Sahil Sharma1860
                                    Unacceptable services. Anyhow i have purchased a new phone
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                                      A
                                      Amit400
                                      from Noida, Uttar Pradesh
                                      Oct 4, 2017
                                      Resolved
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                                      Resolved

                                      I have ordered fitrist pulzz band which was delivered to me on 17th sep 2017. Initially it was working fine but just after 2 weeks i was shocked to see that the device is not functioning at all. I thought that the battery has been discharged and tried to charge it many times but still no information is displaying on the screen. This is very bad and i am feeling like being cheated.
                                      It is requested to either refund my money or replace the device at the earliest. Flipkart is a well known brand that's why i have choosen it to order electronic device.
                                      Nov 30, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 22, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Oct 29, 2017
                                      Flipkart Customer Care's response
                                      Interacted with the customer explained the seller's replacement time line closing the case
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                                        CL JASWAL
                                        from Chandigarh, Chandigarh
                                        Oct 4, 2017
                                        Resolved
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                                        Resolved

                                        Address: Mohali, Punjab, 160062

                                        This is to inform you that i had purchase a mobile phone from fliipkart against emi of 12 months but there is two emi deducted from my credit card for the same mobile phone i already talk with flipkart executive or mail to flipkart but there is no satisfactory reply or resolution my problem as per your executive they stop the same emi from my card statement but the amount is reflecting in my card statement.
                                        Nov 22, 2017
                                        Complaint marked as Resolved 
                                        Flipkart customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 22, 2017
                                        Flipkart Customer Care's response
                                        Hi Team,
                                        We are unable to find order detail or register contact number for given complaint.
                                        We request you to get in touch with our customer care team on below detail.
                                        We're available 24 hours a day.
                                        [protected]
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