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Flipkart Complaints & Reviews

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Updated: Apr 30, 2026
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Flipkart reviews & complaints page 1734

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A
Abhinav Panigrahi
from Bengaluru, Karnataka
Oct 6, 2017
Resolved
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Address: Bangalore, Karnataka

I literally dont like the "replacement policy" of flipkart.

Is there anybody on earth who can get the quality of audio speaker by looking 2-3 pictures of it.

I experienced the issue. I ordered a home audio speaker - altec lansing al-snd325f bluetooth home audio speaker (Black, 2.1 channel) - order# od[protected]
I had previous impression on altec as i have already used a product of it in pat. So i opted for the same brand.

I ordered a different model, however i didn't like the sound quality of the model at all. I have already spent 7k for it. I thought of replace it with a different brand /product.
Agree to loose[protected] bucks but i dont want the product i received.

However, due to flipkart's policy even if i return, i shall get the same product. So no point of returning it.

I did the mistake - ordering a home audio speaker from flipkart - i would rather say flipkart should not sell audio products - if they are selling, then they should have return policy with different model/brand /product!

Being a music lover, i shall consider this a loophole of flipkart!

Thanks,
Abhinav
Dec 8, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2017
Flipkart Customer Care's response
Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected]
Verified Support
Oct 23, 2017
Flipkart Customer Care's response
Kindly ignore the previous post, We will revert on customer complaint.
Verified Support
Oct 31, 2017
Flipkart Customer Care's response
Interacted with the customer explained the terms and condition closing the issue
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    H
    Himanshu Garg0312
    from Noida, Uttar Pradesh
    Oct 6, 2017
    Resolved
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    Resolved

    Website: Flipkart.com

    I ordered iphone 6 space grey on 29 sep 2017 and flipkart delivered me the karbonn k9 mobile handset on 2 oct 2017 and i have also raise the complaint they are saying that they will get back to me on 5th oct but no resolution and positive response provided by cs team till now.

    I had pay 26k and got the stuff of worth rs. 5000.

    Cheated by flipkart
    Nov 19, 2017
    Complaint marked as Resolved 
    Flipkart customer support has been notified about the posted complaint.
    Verified Support
    Oct 06, 2017
    Flipkart Customer Care's response
    We will revert on customer complaint.
    My order's resolution still not given by fipkart. They cheat me again and again when i call to CS team they are not able to give resolution. And now i am going to launch FIR against flipkart and the owner's they cheated me...
    Still no resolution and not any positive response given by flipkart please help me out from this
    twinkle Goel's reply, Oct 13, 2017
    Thats what they have done with me.I ordered iphonr 6s durinf big billion days but they had sent me redmi note 4 in iphone box . I have been contacting them since 15 days.They are not doing anything to it.
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      K
      kadraghu
      from Hyderabad, Telangana
      Oct 6, 2017
      Resolved
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      Resolved

      Address: Bangalore, Karnataka
      Website: Flipkart Internet Priv Bangalore

      On 01/09/2017 with this ref no, which is in my credit card statement - 75105177246000845566344, by the company called flipkart internet priv bangalore, debited for rs. 988.00. I didn't order anything. But how it was happened to me? In my credit card bill it shows that it was debited for rs. 988/- what is this? Please trace this company called flipkart internet priv bangalore.
      Nov 23, 2017
      Complaint marked as Resolved 
      Flipkart customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2017
      Flipkart Customer Care's response
      Hi Team,
      We are unable to find order detail or register contact number for given complaint.
      We request you to get in touch with our customer care team on below detail.
      We're available 24 hours a day.
      [protected]
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        A
        AshleshP
        from Mumbai, Maharashtra
        Oct 6, 2017
        Resolved
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        Resolved

        On the website it says that the order has been delivered. But, i have not received any order, neither a call regarding the same.
        I ordered the item on sep 24th 2017. It was supposed to be delivered on 2nd oct 2017. But it got delayed. I received a mail on 5th oct stating that i will receive the order on 6th oct 2017. At 6 pm on 6th oct when i logged on to flipkart to see status of my order it says order delivered on 6th oct 12 pm. While i have not received any order nor a call regarding the same
        Dec 8, 2017
        Complaint marked as Resolved 
        Flipkart customer support has been notified about the posted complaint.
        Verified Support
        Oct 23, 2017
        Flipkart Customer Care's response
        We will revert on customer complaint.
        Verified Support
        Oct 31, 2017
        Flipkart Customer Care's response
        interacted with the customer product has delivered closing the issue
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          V
          vinay B B
          from Bengaluru, Karnataka
          Oct 6, 2017
          Resolved
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          Resolved

          Address: Chitradurga, Karnataka, 577533
          Website: flipkart

          I have booked vu tv on 22nd sep and order id is od[protected]. I booked for my home pincode 577533.in flipkart website it was showing tv will be delivered by 3rd oct to my mentioned pin code, but till now i did not get a tv. And in between flipkart courier partner called and told we are not going to deliver your products, its out of pincode so you have to come and collect in some other place. I complaint to flipkart regarding this but flipkart is not at all taking any action. It took nearly a 15 days, and i paid through credit card. Flipkart is simply postponing the date instead of resolving this issue. I was very frustrated with flipkart and courier partner. Flipkart is showing wrong information in website and cheating the customer, and wasted my money and time. Till now the issue did not get resolved.
          Nov 24, 2017
          Complaint marked as Resolved 
          Flipkart customer support has been notified about the posted complaint.
          Verified Support
          Oct 23, 2017
          Flipkart Customer Care's response
          We will revert on customer complaint.
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            U
            Utkarsh1803
            from Bengaluru, Karnataka
            Oct 6, 2017
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560037
            Website: www.flipkart.com

            I have ordered a skullcandy s2dul-j319 headphone and my order no is-od[protected], and its tracking detail is-fmpp[protected] from flipkart on 4th oct.2017 and they promise me to deliver the product by 6th oct, 2017.
            I had gift the product to my friend on his birthday.
            But at last moment nearly at 5.10 pm on 6th oct, 2017 they told me that the product can't be delivered. And they changed the delivery date to 9thoct, 2017.
            Firstly when i speaked to customer care at 16.20 on 6thoct 2017 she told me that your product will be delivered today itself but when again i called to custome care they told me that no today your product can't be deleivered.
            And still flipkart delivery service is showing that its product will be delivered or promise date is 6 oct, 2017.
            Nov 26, 2017
            Complaint marked as Resolved 
            Flipkart customer support has been notified about the posted complaint.
            Verified Support
            Oct 25, 2017
            Flipkart Customer Care's response
            We will revert on customer complaint.
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              R
              Ramnath kumar
              from Rajkot, Gujarat
              Oct 6, 2017
              Resolved
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              Resolved

              Address: Ahmedabad, Gujarat, 382110
              Website: I have return this product & return for my omoney

              Mobile is moto c plus is v. Poor product
              Mobile battery is 4000 mah
              Charging time is 11 hour 45 minute full charge
              Discharge is 8 houre mobile talking time is 3 hour only
              Mobile is v heating in any use
              Sar i am requesting for return my money
              Return mobile for company
              Mo.[protected]
              [protected]@gmail.com
              Order od[protected] by flipkart.co
              Dec 4, 2017
              Complaint marked as Resolved 
              Flipkart customer support has been notified about the posted complaint.
              Oct 06, 2017
              Updated by Ramnath kumar
              Shipment of items in order OD[protected] by Flipkart.com
              Is not accepted return replacement request
              Mobile is v bad
              Verified Support
              Oct 23, 2017
              Flipkart Customer Care's response
              We will revert on customer complaint.
              Verified Support
              Oct 31, 2017
              Flipkart Customer Care's response
              Interacted with the customer issue resolved

              Flipkart — motorola c plus

              Sir I purchase Motorola c plus mobile from filipcard as on 22 SEP 2017 and receive as above 25 September 2017 but mobile is not working properly from 27sep 2017 .I complained to customer care executive again complain 30sep2017 but my product is not return
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                D
                Dipak Parida
                from Gurgaon, Haryana
                Oct 6, 2017
                Resolved
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                Address: New Delhi, Delhi

                Order id - od[protected]
                Me 29th sep ko flipkart se lenovo k8 plus mobile order kiya tha, mobile 1st oct ko delivery hoa. Uske bad mobile job use kiya ta usme microphone kharap ha pata chala. Uske bad flipkart customer care pe call kiya ur complen kiya ta customer care ne bole ki eak technician jaya ga ur check kar ke ayaga. Fer technician aaya tha ur check kar ke btaya microphone karap hai ur aap ka mobile replace ho jaya ga. Me return request dala tha lekin customer care ne aaj phone kar ke return request calcel kar diya ur bola service centre lejao. Mera order ka 10 days ka replacement policy ha. Aaj 6 days hao hai.
                Nov 23, 2017
                Complaint marked as Resolved 
                Flipkart customer support has been notified about the posted complaint.
                Oct 07, 2017
                Updated by Dipak Parida
                HI, Please check and resolve the problem ..
                Verified Support
                Oct 23, 2017
                Flipkart Customer Care's response
                We will revert on customer complaint.
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                  D
                  Dubeyomkar
                  from Korba, Chhattisgarh
                  Oct 6, 2017
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                  Address: Indore, Madhya Pradesh

                  I ordered mobile but it was damaged then I replaced it and when I got new then also was damaged. So I want refund my money but they are not giving .I totally dissatisfied with the flipkart.please solve my problem .if it will not solved then I will complain in police station. I will do FIR on flipkart.
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                    A
                    Amrit Preet
                    Oct 6, 2017
                    Resolved
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                    Resolved

                    Address: 160062
                    Website: www.flipkart.com

                    Hi.. I placed an order for bicycle on flipkart on 20th september. However its been 15 days but the product has not been delivered. The screenshot attached shows delivery date as 2nd oct.

                    As i have to gift this bicycle to someone on 2nd oct flipkart was not able to deliver on time that is why i bought it from open market. As of now this product is not of my use. Flipkart is not agreed for cancellation of this product and refund.

                    I discussed this with flipkart customer service to cancel the order if cannot deliver the order, but he said he cannot do it now.

                    Contact no. [protected]
                    Why do you take the orders when they cannot be fulfilled. Either deliver the order on time or i will have to file a case in consumer court.
                    Nov 23, 2017
                    Complaint marked as Resolved 
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 23, 2017
                    Flipkart Customer Care's response
                    We will revert on customer complaint.
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                      S
                      shoryasinghvi
                      from Nashik, Maharashtra
                      Oct 6, 2017
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra, 411057
                      Website: [email protected]

                      I ordered the television during flipkart sale on 23rd september 2017, received it on 28th september 2017. And when the installation guy opened the seal packed box on 29th september he found that the screen is broken, he immediately took pictures and sent the report, he told me to send a replacement request, which i did on the spot, nest day on 30th september a technical visit was made and the technician said that the screen is indeed broker and he will send the report to flipkart to replace the tv. Ever since then i have been chasing flipkart customer care regarding the return but they are continuing to extend the response date, with no answer about the return.in turn they are making false statement saying the report has not been sent to them, and there is some error regarding the report. I have personally confirmed with both installation and technical person and both have confirmed that they had already sent the report. After more than a week of follow up and extremely unprofessional attitude by call centre guy, as the hang up the call or put the call on hold for almost half hour and not responding after that, i sense a foul play by flipkart. Also note that i have recorded all the calls from flipkart as well as from the technical and installation person to prove how flipkart is harassing me.

                      I am attaching the number of the technician and the installation person as much to my surprise flipkart does not know who came to visit and always asks me to provide the number.
                      Installation person contact number-[protected]
                      Technician contact number-[protected]
                      I can also send all the call recordings i have with the flipkart customer care executives who are by the way totally unskilled and unprofessional.
                      Nov 23, 2017
                      Complaint marked as Resolved 
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2017
                      Flipkart Customer Care's response
                      We will revert on customer complaint.
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                        N
                        nagabe82
                        Oct 6, 2017
                        Resolved
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                        Resolved

                        Address: Bangalore Urban, Karnataka, 560076
                        Website: flipkart

                        I have ordered two products with the order id : od[protected] and od[protected] on 21st september and they promised to deliver on 3rd october. Today is 6th october and till today they is not updates when will my product be delivered. Daily i am calling the customer care but they are giving all false statements. Please suggest how to complain against flipkart in the consumer court.
                        Nov 23, 2017
                        Complaint marked as Resolved 
                        Flipkart customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 23, 2017
                        Flipkart Customer Care's response
                        We will revert on customer complaint.
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                          S
                          saran3g
                          from Chennai, Tamil Nadu
                          Oct 6, 2017
                          Resolved
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                          Resolved

                          Address: 609603
                          Website: www.flipkart.com

                          Hi,

                          I've order an product on sep 21st and it is expected to deliver on sep 29th. But still the product is not delivered to me. My product was shipped through gati kwe and its still in transit, when i contact flipkart customer, no proper response from them. I want service gesture from flipkart.

                          Flipkart order id: od[protected]

                          Thanks,
                          Saran
                          Dec 2, 2017
                          Complaint marked as Resolved 
                          Flipkart customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 23, 2017
                          Flipkart Customer Care's response
                          We will revert on customer complaint.
                          Verified Support
                          Oct 31, 2017
                          Flipkart Customer Care's response
                          Interacted with the customer issue resolved product has got delivered
                          poor customer service which i ever had with online shopping

                          If you can't keep the timeline regarding the delivery dont ever promise the customers in delivery.
                          expected to deliver by 27th sep ans still not delivered.

                          OD[protected]

                          Contact number +[protected]
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                            A
                            Abhay Ku Dubey
                            from Varanasi, Uttar Pradesh
                            Oct 6, 2017
                            Resolved
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                            Resolved

                            Address: 231001
                            Website: Flipkart

                            My order id: od[protected] i have place my order on fri, sep 22nd '17 and i got delivery on sun, oct 1st '17 but when the courier give my order he has taken delivery charge to me. Please notify me that if the delivery charge is free or i have paid it before then also i have to pay delivery charge to the courier if yes so then, give the detailed receipt of it to me within 4 days and also give me the reason of taking delivery charge.
                            Dec 3, 2017
                            Complaint marked as Resolved 
                            Flipkart customer support has been notified about the posted complaint.
                            Oct 06, 2017
                            Updated by Abhay Ku Dubey
                            My Order ID: OD[protected] i have place my order On Fri, Sep 22nd '17 and i got delivery on Sun, Oct 1st '17 but when the courier give my order he has taken delivery charge to me. Please notify me that if the delivery charge is free or i have paid it before then also i have to pay delivery charge to the courier if yes so then, give the detailed receipt of it to me within 4 days and also give me the reason of taking delivery charge.
                            Verified Support
                            Oct 23, 2017
                            Flipkart Customer Care's response
                            We will revert on customer complaint.
                            Verified Support
                            Oct 31, 2017
                            Flipkart Customer Care's response
                            Interacted with the customer explained the terms of shipping closing the issue
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                              ravi859324
                              from Ghatampur, Uttar Pradesh
                              Oct 6, 2017
                              Resolved
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                              Resolved

                              I am deeply pained, annoyed and irritated by the delayed response and attitude of the flipkart team with reagrd to the recent purchase i made. I hv orderd whirlpool refrigerator through flipkart. The delivery date was 24-25 sep 2017, but till date i hv not received the delivery of fridge, however i hv registerd my complaint through flipkart customer care several times, but they are not able to provide me next due date. While i am asking for due date of delivery they are saying me to wait for 24-48 hrs, while i am waiting since last 12 days.
                              My flipkart order id is - od[protected]
                              Oct 20, 2017
                              Complaint marked as Resolved 
                              Company has told over phone to cancel the order and place a fresh order. They also told that company will reimburse the balance amount. Accordingly I have canceled the order and placed new order, but the delivery date of new order has passed today & neither company has delivered the product nor they have reimburse the balance amount till date. I am very frustrated by behavior of company.
                              Flipkart customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 23, 2017
                              Flipkart Customer Care's response
                              We will revert on customer complaint.
                              Verified Support
                              Nov 10, 2017
                              Flipkart Customer Care's response
                              We would like to inform you that our seller has confirmed that the refund is already completed. Closing the complaint from our side.
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                                S
                                sneha1233
                                from Surat, Gujarat
                                Oct 6, 2017
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                                I have ordered noise GT 08 Black Smart Watch on 3rd October. The product i got is not broken or dead or any bad thing like color, shape ect. But i just want to return it back and get my money back but there is no option for refund so please guide me.
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                                  senapatee
                                  from Bhubaneshwar, Odisha
                                  Oct 6, 2017
                                  Resolved
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                                  Resolved

                                  Address: 751024

                                  Dear sir, i ordered a lenovo k6 power mobile to flipklart on dt. 24/09/17 vide order no od[protected] by paid rs. 7199.00 through sbi atm card. & on dt. 25/09/17 i cancelled the order but till now i cannot received any refund amount from flipkart against this cancelled order. When i called to the customer care of flipkart they told me that your amount is transfered to your account on dt, 25/09/2017. When i check my account the the mount is not credited in my account. I also raise a complai to flipkart on dt. 30/09/17 no in[protected]. But till now my complain is not resolved. Today i go to bank & asked about the payment but they ask me the utr no. But the flipkart customer care denay to give the utr no. Which my amount is transfered. Kindly help us for return my money.
                                  Oct 6, 2017
                                  Complaint marked as Resolved 
                                  complain is not sesolves
                                  Flipkart customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 23, 2017
                                  Flipkart Customer Care's response
                                  We will revert on customer complaint.
                                  Sir apka refund aya kya. Mera bhi same issue h.
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                                    moni moni
                                    from Tumkur, Karnataka
                                    Oct 6, 2017
                                    Resolved
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                                    Resolved

                                    product not delivered and courier agent is not reachable

                                    Address: Kolar, Karnataka, 563114

                                    Order number : od[protected]
                                    My tracking number fmpp[protected]
                                    I have previously complained many times.. Even though order reached nearest hub and its out for delivery the courier person is not delivering product so there may be chance of replacing product.. And contact number sent by courier partner is not reachable.. I had this issue in past 3 orders.. Kindly look on to this problem and pls provide me valid number of...
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                                    Ashwin Puninchathaya
                                    from Bhongir, Telangana
                                    Oct 6, 2017
                                    Resolved
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                                    Resolved

                                    My flipkart account has been deactivated and now i want be activate it but it is not activating
                                    My flipkart account connected with my mobile no. It is not connected with email and when i enters the mobile no. And password he saw me "account is inactive contact the customer support to reactivate it"
                                    Pl solve this problem vastly

                                    Mobile number : [protected]
                                    Email : [protected]@gmail.com
                                    Dec 7, 2017
                                    Complaint marked as Resolved 
                                    Flipkart customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 23, 2017
                                    Flipkart Customer Care's response
                                    We will revert on customer complaint.
                                    Verified Support
                                    Nov 02, 2017
                                    Flipkart Customer Care's response
                                    We interacted with the customer regarding the account issue he confirmed that the issue is resolved hence closing the complaint from our end.
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                                      shom14
                                      from Bangaon, West Bengal
                                      Oct 6, 2017
                                      Resolved
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                                      Resolved

                                      Address: 700124
                                      Website: [email protected]

                                      Its a bad experience with my first purchase product of lenovo k6 power smartphone order no. Od[protected], imei-[protected],
                                      Tax invoice # f0yqk[protected].

                                      In between last 2-3month, i'm facing big problem/issue with my mobile, that it submitted in service centre for 4times beacuse of-
                                      1. Ur system ui has stop
                                      2. Poor battery service.
                                      3. Screen got blank.
                                      4. Poor sound quality.
                                      5. Headset issue, at the time of listning of music as well as having calls.
                                      6. Over hitting.
                                      7. Camera quality.

                                      And still it is not solved, i'm frasted with this #.

                                      I'v lost my 4 days for all day sitting at service centre..

                                      I don't want to use this device any more where i'v lost my all data for 4times software updates, and worry about the future failure.
                                      I need a exchange for the same with urgent basis.

                                      And
                                      Pls find the attachments.
                                      Dec 13, 2017
                                      Complaint marked as Resolved 
                                      Flipkart customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 25, 2017
                                      Flipkart Customer Care's response
                                      We will revert on customer complaint.
                                      Verified Support
                                      Nov 05, 2017
                                      Flipkart Customer Care's response
                                      We informed the customer to visit Authorized Service Center hence, closing the complaint.
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