Flipkart Complaints & Reviews

Dear sir,

I have purchased one lenovo k3 note from flipcart order number od[protected] on[protected]. I facing problem with this mobile as it is overheating and the battery life is very poor now. Hence we request you to kindly do the need full. As it in warranty period kindly replace the battery at least.

Awaiting your earliest and positive reply.

Thanks

Sreeja jairaj

Dear sirs,

I want to make a high level complaint against flipkart. I have ordered a mobile from flipkart on 03/06/2016. They have told me that it will be delivered on or before 14/06/2016.
I was not ready to wait so long. Hence, i called to cancel the order or to check if i can get it delivered early. The advisor promised me that it will be delivered on 10/06/2016.
I have waited for all day. However, the mobile is not delivered. I called again and they requested to wait till 14/06/2016.
I have raise complaint twice by calling. However, no one has contacted me. Now, after waiting for 11 days and wasting hours over the phone, they are telling that the product is out of stock and asking me wait again. They are still not telling the delivery date. I want them to compensate me for the inconvenience caused and the time i have wasted with this useless company.

My order no. Is od[protected] unable to received item some region. I am not in home at the delivery time but i want to this item scorpio car cover...,...,

I have place an order for study table thro flipkart online vide order no.[protected]. I have recd kosmo study table on 02.06.16. But i am unsure the date on which instllaion of study table will happen... The company has promised me to install the same on various dates but the latest date they promised on 11th june by mr. Ravindran of call centre, but till today no response or any feedback from the company. The flipkart has received full money for the said study table.

Pl register this complaint

Thanks
Ramkumar

I am facing problem with the lenovo a6000 plus purchased from flipkart. The phone is still in warranty period.
The phone is not getting started though the battery is fully charged.After trying to contact you through your toll free numbers i did not get the required response.
Please provide the information regarding online service of the phone as soon as possible.
invoice no. -blr_wlld[protected]

Ordered the case after receiving it I tried to put it on the phone it was bigger than the phone the case was not for lenovo vibe p1m
Bad delivery
Wrong case for lenovo vibe
Very disappointed
And after receiving it thought of refunding it
They said (sorry no refund available for this product)
Wasted my money
And waste of time
If this happens again I would never like to shop in flipkart again

Hello team,
It’s regarding my recent purchase on flipkart. I had ordered an infocus 125.8cm (50) full hd led tv on 8th june to avail the best offer from flipkart. But i feel that flipkart is no more stable
Enough in providing proper support to the customers. I have been seeing a
Lot many issues after unit delivery and there is no proper resolution yet.
I am forced to take the help of consumer complaints forum. Please help me on this.

Summary:

Tv unit problem: i am getting humming sound from tv out jack when connect to
External speakers. No solution yet and they are simply cancelling and delaying the replacement request. This item is listed under 30 days replacement category just to fool the customers. As they are not accepting the replacement request even the tv is faulty from the day of installation and delivery.
Other issue is tv is coming with 2year extended warranty* offer till 15th june" which is nowhere listed on warranty card or on invoice. As per flipkart customer care suggestion when
I called infocus customer care they said we are providing only one year
Default warranty and incase flipkart is giving this, it should be mentioned
On warranty card. They are directory cheating the indian customer.

Order id: od[protected]
Customer name: rahul kumar


Please take the action against flipkart as they are doing open cheating in market. Thanks!!

I have received a box which consist of a book... I havet tried to attatch a video there.. But it is not accepting the video.
O i have attatched the images.
They have kept a book instead of phone for the sake of weight..
My order id is od[protected]
The above is my order number.
I have received a box with a book, instead of mobile phone.
Order id: od[protected] item)
Seller: ws retail review seller
Order date: 7 june, 2016 5:33 pm
Amount paid: rs. 3333 through net banking
I have ordered an intex cloud cube handset...
I have received only a bill written product name vs38512/intex.
O please kindly look into this matter, for which i shall be grateful to you.

I have ordered InFocus M680 on 8th June, 2016. I am not satisfied with the product quality. InFocus M680 having 13MP Rear & front camera. But the quality of images is not even of 5MP, I am not happy with the product quality.

Spending 8999/- on InFocus M680 is not a good deal. There are many more good options in the same range I would like to prefer Redmi Note 3 by spending 3000/- more rather of wasting 8999/- on InFocus M680.

Product is in unused, undamaged, factory conditions. Even the seal of the box is not broken with undetached tags and all accessories.

Mobile category comes under 10 Days Return Period after Delivery. Kindly arrange the return for the product.

Order ID: OD[protected]
Order Date: 8 June, 2016 3:40 PM
Amount Paid: Rs. 8999

I placed order for a lava cdma phone. Third day after receiving phone it started saying no signals. Then blank screen. Called customer service to return order they said won't return. But would do troubleshoot. Advisor said just to switch off/on. Phone started working. But on the 8th day phone stopped permanently. It turned off and never started. Called customer service but got no help. Then took it to lava service center where they said the phone is out of warranty as its already opened and the phone seal is broken. We then realised that a screw of phone is missing. This is pathetic. Can you imagine flipkart sold me a used phone. Now i won't ever trust flipkart. This phone is now of no use and my money got wasted. But i got a lesson and now will never buy from flipkart and i urge everyone to blacklist flipkart.

Hi,

My name is shrinivas bhandari, this complaint regarding the cashback offer on flipcart where they had mentioned that within 3 months the cash back will happed. But the same didnt happened and when mailed to them revert received as we will not addressed post 10th may 2016.

Am suprised that the time which you had mentioned for cashback that didnt happened but when we called for it post the date.. Then we get revert will not entertain for it.

My register no at filpcart is [protected]
Order no : od[protected]
Mobile : letv le 1s

I brought a redmi note 3 mobile online from flipkart on 2nd june 2016 which do have a 30 days return policy and now am suffering from various issues. First of all i got used product as there were tiny scratches and with in a
the proximity sensor of the mobile start to not work properly. the phone screen light will turn off when i make a call and it wont turn if even if i press any of the buttons so i wont be able to do anything until the call has been disconnected from the other end. addition to that the finger print sensor also not working properly. i have registered a complaint in their site also requested a replacement as am not able to use this mobile and despite the 30 days return policy they rejected my request. as this mobile i brought to gift someone it brought be ashame and guilty.
the order id of the product : OD[protected].
return request id :[protected]

I regret to inform you that the refund amount of rs.549/- is still not refunded to me as promised to me as detailed below . Your partner p.R. Creation partner has till date not been picked up the item in question. Please look at the matter and take necessary and immediate action in this regard please. If you don't want to refund me than tell me straightway so that i may lodage a complain with consumer's court where i am presently working.
Similerly i also purchased anmol micro vest 100cm as per order no.[protected] on checking i found that there are 3 vest of 95cm and 3 of 100cm whereas i want 100cm only. This is cheating. Please check it and inform me how should i replace 3 vest of 95 cm.
With warm regards
Alkesh kumar
Order od[protected].
Return id for this request is :[protected]
Sr. Accounts officer
D/o consumer's affairs, new delhi

From: "flipkart.com"
Sent: tue, 07 jun 2016 17:43:48
To: "alkesh kapoor"
Subject: return created for items in your flipkart order - od[protected]
Hi alkesh,

Greetings from flipkart.com!

We've accepted refund request for the following item/s in your order od[protected].

Pickup has been scheduled for the original item/s and refund will be initiated once the pickup is done successfully. Our courier partner will pick the item/s below by wednesday, 08 jun'16.


Item qty pickup date

Seller: prenterpriser


P.R. Creation self design girl's lehenga, choli and dupatta set

1

Wednesday, 08 jun'16


Important things to remember:

Return id for this request is :[protected]
•step 1: ready for pickup
◦please ensure that the item/s is ready with original product box, along with all the contents including accessories, price tags, labels, invoice, etc.
◦please note that in absence of above courier partner will not be able to do the pickup of original item.
◦do not seal the package as the contents will be verified, packed and sealed by our courier executive.

•step 2: verification and handover
◦courier partner will verify the contents for return of original item.
◦on successful verification courier partner will pick the item/s and will give you an acknowledgement slip for the same.
◦retain the acknowledgment slip provided to you and make a note of the return id for future reference.


•step 3: refund initiated
◦on successful pickup, we will initiate the refund.


We apologize for any inconvenience caused to you.


What next?

Please take note of "important things to remember" in the section above. Further communication will be sent to you once refund is initiated.


Any questions?

Please get in touch with our 24x7 customer care team.


Flipkart.com

I Purchase LeEco Le 1s Eco from Flipkart on 15th may2016.
but after receiving the item, the item was not expected in hang the mobile most of the time application is automatically open and closed. so i raise claim for return and refund.
But now flipkart give me reason like We're sorry. We are unable to process your refund request by giving the reason like Seller is unable to fulfill return request.
As per flipkart policy. I can return and refun the money with in month.Please help me on this I want to refund money

details LeEco LE 1s Eco item id: OD[protected]

I ordered a shirt bearing number od[protected] on 4th june 2016 which was expected to be delivered by 14th june 2016.Though it was delivered on 12th june by ekart delivery service but the beheaviour of the delivery boy was too rude. On that day i was 50km away of my town. I told him my problem and told that i could recieve my order after 4 hours. But still he forced me to recive my order at that time. After 3 hours i got to know that my order has been cancelled by the delivery boy. I am not satisfied with this type of service.

But if in your knowledge it is good then you can continue with such a currier services.

Soumya ranjan swain
Contact no- +91-[protected]
+91-[protected]
Email id - soumyaranjan.[protected]@gmail.com

I purchased samsung j5(2016) mobile from flipkart on 3rd june on cod basis. I received the phone of 6th june. Without inserting sim(As i didn't have an alternate sim), i charged the phone in switched off mode.The phone got overly heated so much that the paper below it was also hot. On 6th june itself i made the request for return and refund. Late evening around 8 pm the customer support person(Swati) called me and asked to check the temperature of phone. Since i was not carrying the phone she told me how to check it.I told her i don't have sim to insert in new phone to carry-on the said procedure. However, flipkart sent me a mail that my complaint has been resolved this is why return request has been rejected.I called flipkart they said it is an automated response, do not worry about it. I waited on 7th that someone will come to pick. On 8th june i again called flipkart, they said it can't be returned now. So i again lodged request for return of product and refund of money on 8th june.Again a customer service executive called and told me to discharge the phone fully, then charge, once fully charged then insert sim, then download an app and check the temperature of phone and the temperature should be below 45 degrees.Then inform them. I told him the same thing that i don't have sim to to do all this plus i don't want to use the phone when i am not keeping it. He said this is general procedure. So i waited for the phone to discharge and charged again. It is again reheating. I have again asked them to take back the phone and refund my amount today. Yet same response. Please help me in getting my refund.The phone is in perfect unused shape.

I have ordered a peter john leather shoes from flipkart on 04/june/2016 using my credit card. I received a item on 08/june/2016.
When i opend and checked the item, i got a shock, where it contains used old sports shoes.
To complaint on this, i made a call to 'cc of flipkart', and they said that they will replace the item, and i received a confirmation message aswell for replacement. Also received a message saying that, peter john leather shoes packed by the seller and ready to the shipment.
On same day again i made call to cc of flipkat, and enquired the same. But this they made different stroty, saying that, stock is not available with seller, so we will credit the money with in 8 working days. However till now i dint get any official communication from flipkat about reimbursement.
I just want to ask the flipkat management, this is the way u guys are managing the things? on what basis u guys are suppling used ithems and like this incidents are happing frequently. What action u guys are taking to avoid such a worst and pathetic incidents? who is the responsibility for this? is it flip kart or seller. Bcs of these incidents we are loosing the trust on u guys. What is the guarantee that u will deliver original items even in the feature.
My suggestion is just make procedure as follows: while delivering the ithem, the item should be opend in front of delivery boy, who ever wish to open, if the item is not satisfied as per requirement, then and there the same delivery boy should take back the item. Also, there should be some penalty for wrong or duplicate or damaged product delivery. This penalty should be
sevier.
Bcs you guys are wasting our valuable time and in spite of this you guys are cheating us.

Hi this is sandeep sarang.

I have purchased a vu smart led television from flip kart. I have received the delivery on 2nd june.

After that a technical person for installation has came on 5th june. At time of installation the tv panel was found damaged. He has replied to his system that tv panel is faulty & same needs to be replaced. I called flip kart team immediately when the technical person was at my place. The telecaller executive committed that the brand inspection would be done on or before 8th june.

Then till 8th i haven't received any call for the inspection of tv. Then again i called flip kart on 8th june for confirmation they said that inspection will be done on 9th due to some technical difficulties.

Now this is very surprising that no one called me on 9th june and i got a sms & mail from flip kart stating the following - "quick reminder: item vu 102cm (40) full hd smart led tv in your order od[protected] is scheduled to be delivered between 10:00 to 13:00 on saturday jun 11, 2016. Please check email for more details."

On the same day i. E. On 10th june i have received a call for inspection from vu technician around 7p. M. Named mr. Nilesh kamble ([protected]), i informed him that i have received a mail and sms from flip kart for replacement of new tv in tomorrow days time between 10a. M. To 1. P. M. (Attached below mentioned screen shot of sms & email). So he told to wait till tomorrow's 1st half or else he will visit after that for inspection.

Next day that is 11th june was an wait & watch for replacement tv from morning 10a. M. To 2p. M. But no one turned up. After that i received a call from nilesh kamble vu technician for confirmation whether i received replaced tv. I said no and asked him to come for inspection. He came and inspected the tv and issued and memo stating internal panel is damaged (Attached herewith).

After that i called flip kart & spoken with susmita (Teleexecutive) and asked her for sms & mail send from team flip kart for replacement of new tv, she said we are unable to see any remarks on system which shows you will receive replacement. She told only after inspection i will receive the replacement. So i handed over the phone to nilesh kamble (Vu technician) he confirmed the flip kart tell executive that visit has been done & tv needs to be replaced.

I was confirmed by susmita that i will receive the resolvance in 24 hours.

After that on 12th i received a mail & sms from flip kart that visit of technician is schedule for 14th june. Now this is really a bull communication & service from flipkart.

Today i called almost 4 times to flip kart for the miscommunication happening in the process. But no one has provided me a solution for the same. If this is not resolved on priority i need to expedite this to consumer forum & media. Also will claim for wasting my official time on saturday for waiting for delivery of tv which was not delivered.

Regards,
Sandeep sarang.
[protected].

I had ordered a product on 2nd June 2016 and on 3rd June it was cancelled due to unfortunate circumstances. I called flipkart and told them to initiate the refund process. And then I spoke with one of the supervisors at flipkart and following which I got a status update as mentioned in the attached image- "the issue has been resolved between you and the seller. Hence, there will be no refund or replacement."
Since then I had speaking with flipkart team to chk the status of the refund, literally everyday and till date the refund has not been processed nor any intimation has been sent to the bank. The Bajaj Finserv is processing the EMI for this purchase. There is no clarity in communication and when I chkd with Bajaj Finserv, they confirmed that the transaction has not been cancelled.

Thank you,

I was ordered lenovo vipe p1m mobile (Od[protected] on 10th june. Delivery date is 11th june. But till now i didnt receive my ordered mobile. Ekart delivery person didnt response to my call. I am very frustrated of your service for delayed delivery. Today my all plans were cancelled due to this problem. Kindly deliver the product on tell date.
My suggestion: kindly avoid the delivery from other logistics.