Flipkart Complaints & Reviews

I ordered for a Nexus 6 phone on the 2nd of May 2016 and got the order delivered to me on 4th May 2016.
But as against the product accessories mentioned on flipkart website, the data cable was missing from the product box.
As an end customer, be it myself or anybody else, this kind of a situation will lead to a thought that the product box was tampered before delivering.

I first of all raised this issue and requested for a callback. I got the call from flipkart representative yesterday itself and he told me that he will credit Rs. 300 to my flipkart wallet (equivalent to the cost of data cable of the product which i ordered) which i can use it in my subsequent purchase.

But still i doubt the authenticity of the product because the data cable was missing from the standard product packing which means that the box was opened before delivering it to me.

So, i requested for a return of the product and got a call from the flipkart representative today again and he told me that the product technical team will visit my place by 8th of May 2016 to assess the product and address my concern. That was fine.
But i was taken aback when after disconnecting the call, i got an email stating :

"We would like to let you know that your return request for Order OD[protected]" has been disapproved since the issue has been resolved through troubleshooting by our executive."

I logged in to the website and again requested for return.

I am attaching the snapshot of the order placed by me and the email received from flipkart post return request.

Flipkart shipped me products(2 Home town brand wardrobes) made of the material different from the product specification manual.
3 door home town bali engineering wood wardrobe
2 door home town premier wardrobe
Both the wardrobes are not made of MDF, and flipkart have been selling the wardrobes in name of MDF material for more than 6 months.

When I asked them to provide replacement of product as per specification. For months they kept forcing me to accept that the product is made of MDF material(as per the specification) & they have quality certificate of MDF material from Future Bazar (home town brand). After pursuing the case for few months they accepted that the both wardrobes are not made of MDF material.

Now they have been telling me that it is Product specification Error & they don't have the products(2 home town brand wardrobes) made of MDF material.

Flipkart have sold for months & months this product under specification of MDF, however the product is not made of MDF. Flipkart should replace the product with MDF material product for all the consumers (including me).

Have purchased a vu tv from flipkart ( *order id: od[protected]* )
On 12-april-2016 . The product (Invoice no: blr_jig_*01l[protected]* )was
Of good picture quality but had a defect in the screen, so i requested for
A replacement .

Flipkart has delivered a new vu tv( *invoice no: blr_jig_01l[protected]* )
. But this product has different specifications both design and picture
Quality . How is it that both products are different even if model no are
Same .

Either vu has started a new product with same model number or this product
Is defective . Even if vu has started a new product, flipkart cannot
Cheat the consumer without conveying such a change on a replacement order.

I have contacted flipkart technical team but they are not ready for a
Return .

My organisation gifted me with a gift card of flipKart for 80000/- (two vouchers ), I don't know that there was a validity of one year. When I tired using the card it was showing as invalid. Customer care informed me that the voucher is invalid. The voucher expired in Feb 2016 I tried using in March 2016. When I requested em to re issue, they claim that this cannot be done and the entire money is theirs. How ridiculous it can be! I had saved those vouchers for a special occasion and the entire money is now donated to flipKart as per their customer service

Looters! This is the other way to get investment in their dwindling company may be. Beware!!!

Order id: od[protected]
E-mail - [protected]@gmail.com
I am totally disappoint to the service of flipkart as i order the smartphone but i received another smartphone having diffrenet imei and i am trying to ask for refund but flipkart is not giving me any assurance

My flipkart account blocked by flipkart as per their fault. I want to buy products from flipkart but my orders got cancelled automatically.I like flipkart as per their services and their products but now a days a am unable to buy anything from flipkart. Please unblock my account as soon as you can. Thanking you...

Flipkart account registered number - [protected]
Account e-mail id - [protected]@gmail.com
Contact number - [protected]

Sir i recieved dead product order number is od[protected].Sir when i request to flipkart for refund they didnt responce properly as they didnt pickup the smartphone also they gave me 3rd may after 5may after 6may for brand visit but they unable to reach my address. Such a way they suffer me mentaly also spent my time and money.Sir plz help me.

Sir,
I have placed an order in the name of heena sachdeva vide order no-od[protected] dated 10/12/2015 for wireless bluetooth speaker from flipkart company and when i recieved the parcel it was fake or nt original..As i returned the parcel on 31/12/2015, as said by ur executive amount vl be refunded in 10 days but still not yet recieved tha refund amount of rs 3, 995/-
I called many times to ur customer care as m being harrassed by the flipkart company as being a female it a very serious matter to harass a female..!!
Please u r requested to sort out the matter and refund the amount otherwise i will move to consumer courts and legel authorities against flipkart..!!

My self ashik jain... My add..B2/603, gangadham phase 1, bibvewadi kondhwa road, behind marketyard, pune 411037, maharashtra...Purchased kelvinator model kpp242ebhr-ffb 235l...Double door online form flipkart on invoice dated[protected]...Order id od[protected]. Since the time i have purchased the product i have repaired it for more than six times. 1st time the fan got repaired, 2nd time there was freezing problem, 3rd time again the fan got repaired, 4th & 5th time the same cooling problem, 6th time the gas got leaked...Actually i purchased this product in replacement for my old samsung fridge, which was in first class working condition, since the time i have purchased this product i am fed up with this sick product ...I want my money back..Pls kindly help me out of this

I ordered a phone le s1 it is bad in condition i already pay for credit card it is extremely a bad experience with flipkart useless company useleesss product no one have to purchase with flipkart its really such a bad experience i don't want to use flipkart again its a fraud company who fraud with me for rs 10999 my registered no is [protected] i want to go consumer court

This is to bring to your notice that my order with tracking id fmpc[protected] was delivered by a delivery boy from ekart named biswajit ([protected]) on 3rd may around 5.00 pm .I was not present at the provided address but my father who was present was ready to take the delivery with the required amount of cash.The above named delivery man misbehaved with have using harsh words and rude tone.On being requested by me to wait for 2 min if he wanted to hand it over him. He refused to do so and shouted at me.
I have been a regular and loyal customer of flipkart but this kind of behaviour is not tolerable .Hence i have cancelled all my orders .
This is to make the company aware so that no other person suffer the same harm
Thanking you.

I ordered the phone on 14th April 2016. Phone model: Le tv1s price: 10, 999. The first problem I faced was the heating issue. They told me that the phone is having a metal body that's why it's having high temperature. If the phone is between 30-40°C then it's normal. When the technician came from flipkart, the temperature he measured was 41°C. He again then told me that if the temperature is more than 48°C max then the phone is abnormal and then I can raise a complain. The phone already had a calling issue problem for which they told me to reset. When the technician came he reset the phone for the battery issue resolve. Then in 10-15 min duration the fingerprint stopped working for which the technician tried everything and again what he did was reset. I mean... The phone was just 2 weeks old and was formated more than 5 times. Seriously I was so much pissed off with their service. Technician also aggreed that there is a problem in the phone. The technician told me that he cannot do anything for the return. Seriously so why did he came. I wasn't satisfied with the flipkart technician service so I again raised a complaint. This phone already hangs more than 5-10 times a day. Flipkart rejected my return request for more than 6 times now. I don't know what to do. Yesterday, a technician was supposed to come around 3:30pm but he didn't come. So I called them and they told that he will come tomorrow for sure. But today he also he didn't come. And the flipkart called me and told that they cannot do anything for my phone. And at this stage now, my phone is not working at all. All my applications closes when I try to open it. It restarts automatically. Now almost 11days are left for my 30days warranty period. I don't have any other proof for my defective phone.

I had oredered a galaxy A5 mobile phone in faster delivery of flipkart on 30 april i recive it on2 nd may when i opened the parcel i was totally shocked i had created a return request at a time after that my request was cancelled due to delivery confirmation after that i had place new return request but on 3rd may flipkat has telling me this
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OD[protected] [Incident: IN[protected]]
C
Customer Support
to me
10 minutes agoDetails

Hello Nishant,

We'd like to inform you that your recent refund/replacement request has been cancelled as we've noticed an increasingly high number o[censored]nwanted returns, some of which do not comply with our Returns Policy.
As a consequence of these activities, you may not be able to place any more orders on Flipkart.com using this email id or other associated email accounts since they may also result in cancellation.

Regards,
Flipkart

Regards,
DEEPAK SHARMA
Flipkart Customer Support
Your Query[protected]:48:44 )
just tell how you people are telling me like that i had high numbers of
return request
Flipkart Customer Support[protected]:41:12 )
Hello Nishant,

We'd like to inform you that your recent refund/replacement request has been cancelled as we've noticed an increasingly high number o[censored]nwanted returns, some of which do not comply with our Returns Policy.
As a consequence of these activities, you may not be able to place any more orders on Flipkart.com using this email id or other associated email accounts since they may also result in cancellation.

Regards,
Flipkart

Regards,
ADITI PATWARDHAN
Flipkart Customer Support
Your Query[protected]:39:33 )
just tell me how much returns i had done or you people are also trying to
hack my gmail account
i am going to file a case against you without my permission you people
hacked my account
Your Query[protected]:31:41 )
Can you tell me how much returns i had done from my end why you people are
make fool to customer i want my money back or my phone firstly you people
send empty box to me then you are telling me i had do e high numbers of
returns. Sir i had purchased first time from flipkart.
Flipkart Customer Support[protected]:11:26 )
Hello Nishant,
We’d like to inform you that your recent request for return/replacement could not be completed as our systems observed unusually high number of returns/cancellations in your purchase history.
We are concerned and would like to better understand the issues you are facing, so that we can help. We look forward to hearing from you, please drop us an email and we'll be happy to assist.

Regards,
SUMEET MODAK
Flipkart Customer Support
@[protected] Flipkart.com
24x7 Cusomer Support.
Buyer Protection Policy.
Flexible Payment Options.
Largest Collection
[protected][protected]
so plz i request you to plz helpe out here plz give me my money back

I bought Lenovo K3 note in flipkart on January 3rd 2016. Till april it was working fine as i didn't use it much. Due to over mobile heat phone signal was very weak and sometimes there was no signal. So i went to ariel electronics in adyar as it was an authorized service center for lenovo handsets. On Saturday usually the server will be down there. So they wont collect mobiles on Saturdays. Last week i gave my mobile for service. They stated that the mother board was fault and it should be replaced. After a week i collected my mobile with replaced motherboard as stated by them. After returning to home i found that microphone in my mobile is not working. I dont know what to do and what they did to my mobile in name of servicing.

Complaint register against flipkart for order no :: od[protected]
Dear team,


Kindly help and publish the news against flipkart and flipkart team, that they are selling used and old and duplicate products


I oredered laptop on saturday 23rd april 2016 and i got the delivery on sunday 24th april 2016 and on very next day monday 25th april 2016, i made a request for the refund.


On tv you are showing ads easy exchange without any questions. Now i'm am facing myself as a beggar to asking for refund of my money.


[protected]


They are making me fool from last 8 days and not approving my refund


--

Warm regards


Gautam gupta

[protected]

My order id is od[protected]my name is jancyorder date[protected]invoice no. F04fhgji7-212invoice date[protected].27pmbilling address : jancy, no.137, 4th gandhi nagar, vyasarapdi, chennai - 600039. Tn. I had purchased for one silk sari -1 119s1501a qty 1 amount 829/-i don't want this silk sari so i returned give me cash back the same amount i want so soon solve this problem come & take your item give my money urgently soon... I want reply... My number is [protected] & [protected]

Hi sir, this is to inform you that i want to logged a complain against flipkart company.I recently purchased a bicycle from flipkart but that bicycle was delivered in goa, i will delhi i mention the delivery address of my house in delhi but still they deliver that order in goa and now they are not refunding my money back to my account, i am in a great trouble now, i have to pay that money towards my bank and the cost of that product was Rs-18099.Flipkart people are doing fraud against us.Please i humbly request you to take some action and help me its also been more than 5 days now, i am helpless at this time.Sir i request you solve my issue and flipkart company should be punished for this.Please reply asap with valuable response.Otherwise i have to go to thae police station if my issue will not resolved

Thanking you,
Rahul Bhatt
[protected]

Hi,
My name is sarvjeet yadav and i had ordered for Atheno solid men Round neck t-Shirt in Large size the product which i have seen on your site .Order no is OD[protected] on 25/4/2016, but the product which i received on 02/05/2016 is completely different from which is shown on the site, neither the brand name is mentioned nor the size is mentioned it is very small size for me i had ordered for Large size, Request you to kindly help me in returning the product and getting me the product which have ordered in Large Size.As iam a very loyal customer of yours very frequently i order products from your site, but this is for the first time iam facing this kind of situation please help me in returning this product and help me in getting me the one i had ordered for.

My order id is: od[protected]
I wore the Liberty Force 10 shoe only once and the sole came off. I have been calling the customer care to replace the shoe or return my amount for the past 10 days but nothing has happened yet.
The senior customer care yells at me for wearing the shoe one time and trying to return it. Please understand am not a con who wants to wear your shoe for one day. The shoe is of such poor quality that it diD not last a single day.

WHY ARE YOU SELLING SUCH POOR QUALITY PRODUCTS? IS THIS YOUR ONLY WAY OF EARNING LEFT?

PLEASE RETURN MY AMOUNT OR REPLACE MY SHOE!!!

I had ordered a Sukhi Jewellery Earrings that were golden dangling earrings which were golden in colour. And i received some other red green n white stonned earrings circular shape. This is not what i had ordered. I want it to get changed. I paid 560 rupees for this. Price was same so i didnt understand when i received this parcel.i want it exchanged or my money refunded. Ensure it is done as soon as possible.