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Flipkart Complaints & Reviews

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Updated: Dec 26, 2025
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Flipkart reviews & complaints page 847

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A
Amit567
Oct 21, 2020
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Mera mob no [protected] hai
Maine Flipkart se Sumsung Galaxy F41 15499 ka sbi card aur Nokia 2 mobile Exchange per kharida tha lekin delivery boy ne mobile me screen damage ya body crack jaise koi bhi issue na hone per usne mobile battery ko phoola bta kr 1000 rupees dene ko kaha maine usse bola ki battery to inbuilt hai aur backup bhi achhi hai fir kaise ye bta rhe ho to usne kaha ki company me baat kriye mai nhi bta paunga mai janna chahta hoon ki kya battery related koi aisi condition thi jabki exchange me aisa kuch nahi likha tha mujhe puri jankari diya jae mere registered mobile se jude account ko dekh kar. Maine exchange ke condition si copy attached kiya hai
+3 photos
Flipkart customer support has been notified about the posted complaint.
Nov 11, 2020
Updated by Amit567
Please do action fast on my this complaint
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    Kannan3588
    Oct 21, 2020
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    Address: TAMILNADU

    I have tried to book Sansui Tv at flipkart on 15th Oct 2020 through ICICI UPI. order not got placed at the same time amount debited from bank.
    So i started followup with Flipkart, they said within 2 days it will refund back.
    mean time i have submitted payment transfer details along with reply from ICICI bank, which clearly shows amount credited to flipkart.

    I have never get such treatment with other site like amazon.

    i am completely unhappy with the way they are handling the customer complaint.
    Please refer below transaction details

    RRN No[protected]

    Name : Flipkart Internet Pvt Ltd

    Account No : XXXXXXXXXX5950

    IFSC Code : INDB0002201

    Kindly resolve this issue on priority
    +1 photos
    Flipkart customer support has been notified about the posted complaint.
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      V
      Vishal876
      Oct 21, 2020
      Resolved
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      Resolved

      Address: Near dharm kanta kotputli road patan
      Website: Filpkart

      Please unblock my account my is pending and return request not send
      Oct 22, 2020
      Complaint marked as Resolved 
      Flipkart ne Mera account block kar diya hai ab main Apne order ka status nahin kar pa raha hu or na hi koi return request process kr pa rha hu Please unblock my account my account number 9649599452 mail [email protected]
      Flipkart customer support has been notified about the posted complaint.
      My account number [protected] and [protected]@gmail.com registrar mail id
      Vishal876's [Complaint's author] reply, Oct 24, 2020
      Please solve my problems and unblock my account
      Mera bhi account block kr dia hai koi bhi return nahi kr paa rha hu
      Sir please unblock my account and use my gift card on my account
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        Narasimha E
        Oct 21, 2020
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        Address: Wanaparthy
        Website: www.flipkart.com

        First time ordering with Flipkart, very Disappointed with flipkart, next time I won't buy the product with flipkart. The product which is supposed to arrive tomorrow. Haven't shipped yet horrible experience .In addition this laptop was purchased in Big Billion Day considering the Offer, already its shown the delivery date very late, but now it is more delayed, I need to go for a business trip I don't know what to do now, Please suggest how to proceed if product not delivered in time.
        Flipkart customer support has been notified about the posted complaint.
        Tracking ID :OD[protected]
        Order ID OD[protected]
        Here too same issue
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          A
          ayushydav
          Oct 21, 2020
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          I purchased a mobile by flipkart in big billion days but when i opened The box the box is empty order id OD[protected]
          plz give me my money back😔😔😭😭
          Flipkart customer support has been notified about the posted complaint.
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            S
            sujit19899
            from Delhi, Delhi
            Oct 21, 2020
            Resolved
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            Resolved

            I have ordered on flipkartOn 14thboctober through order I'd OD[protected] and delivery commitment date was 17october but there was no update and on query I was updated my parcel would delivered by 21 Oct but today also there was no update regarding delivery and on query with customer service team I am being informed that it would be delivered by 26 Oct ...I think flipkart is playing with me and there is fake commitment
            +1 photos
            Oct 23, 2020
            Complaint marked as Resolved 
            Delivered next day itself
            Flipkart customer support has been notified about the posted complaint.
            Oct 22, 2020
            Updated by sujit19899
            Any update
            Verified Support
            Oct 23, 2020
            Flipkart Customer Care's response
            Hi,

            Greetings from Flipkart!

            Order ID:- OD[protected]

            We are sorry for the trouble caused.

            W regret to inform you that the delivery of your order was delayed due to unforeseen logistics constraints. However, the courier service provider has confirmed the product has been delivered on October 22, 2020.

            Your kind understanding and cooperation are appreciated.
            Oct 23, 2020
            Updated by sujit19899
            Yes it's delivered yesterday..thanks for support
            Verified Support
            Oct 23, 2020
            Flipkart Customer Care's response
            We will revert on it.
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              A
              Ankit Pujari
              from Powai, Maharashtra
              Oct 21, 2020
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              Order ID: OD[protected] I had placed order for Apple AirPods Pro on 18th October on Flipkart which was supposed to be shipped on 20 October but it got delayed and today the order was cancelled by saying it went out of stock but the product is still in stock. Customer care also couldn’t solve my problem. They have refunded my amount but the thing they have done is totally wrong and a clear case of cheating the customers by promising the customers to deliver the product and then cancelling the order. This is breach of contract . I am expecting something from Flipkart as compensation for providing such a worst service and wasting the customers time
              +2 photos
              Flipkart customer support has been notified about the posted complaint.
              Verified Support
              Oct 23, 2020
              Flipkart Customer Care's response
              Hi,

              Greetings from Flipkart!

              Order ID:- OD[protected]

              We are sorry for the trouble caused.

              We regret to inform you that the seller was unable to fulfill your order due to unforeseen circumstances. Hence, request you to place a fresh order based on the availablity of the order.

              Your kind understanding and cooperation are appreciated.
              Oct 23, 2020
              Updated by Ankit Pujari
              I had placed for the order once on 15th October but the seller cancelled it so I re ordered the same product again and I have called your customer care many times and they told my order is confirmed and will be surely delivered. They promised me and then the seller cancelled my 2nd order as well. Do you guys think what the seller has done is right? If the seller wants to cancel the orders then why is he even taking the orders. And you guys at Flipkart don’t value your customers at all that’s why you guys are just telling that the seller cancelled due to some reason and you’ll don’t even care about it. If you guys can’t deliver products and can’t fulfil the promises. Then stop giving fake commitments to the customers. My order has been already cancelled twice and now you guys want me to place a fresh order again. I have to place a fresh order again and again your seller will cancel it. Such a Shame! Please provide me with some satisfactory resolution for this order by which I can trust Flipkart again in the future .. instead of asking me to keep placing fresh order again and again. If you guys at Flipkart really value your customers then please Provide me such a solution which will be satisfactory to me or else it will be clear that Flipkart doesn’t value its customers and all Flipkart can do is take orders and then cancel it. SHAME
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                K
                kumarnp1998
                Oct 21, 2020
                Resolved
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                Resolved

                Address: Bengalore

                This with reference to the order ID: OD[protected].
                I have placed the order for Yellow Chimes Swarovski Crystal Metal Pendant on 17th October, 2020. The order got delivered on 21st October, 2020.
                However, this was one of the most disgusting service I could ever expect. The box had no item!!!
                It was empty and also it didn't belong to the box of the pendant but of the ring.
                I want an immediate response to this complaint.
                +2 photos
                Oct 21, 2020
                Complaint marked as Resolved 
                They contacted me via this Number: +91-8068076100. But I have yet not received any response after that.
                Flipkart customer support has been notified about the posted complaint.
                Oct 21, 2020
                Updated by kumarnp1998
                How come the complaint has been marked resolved?
                Verified Support
                Oct 22, 2020
                Flipkart Customer Care's response
                We are sorry for the trouble caused.
                Verified Support
                Oct 22, 2020
                Flipkart Customer Care's response
                We will revert on it.
                Verified Support
                Feb 22, 2021
                Flipkart Customer Care's response
                Hi, We are sorry for the trouble caused. We're writing to you about your Yellow Chimes Swarovski Crystal Metal Pendant with order ID OD[protected]. We’d like to let you know that the seller has confirmed that the refund of Rs. 289/- has been completed on 22 Oct 20 and should be reflecting in your account by now. Please check the previous statement/unbilled transaction of your account before reaching out to the bank. You may contact your bank’s customer care with the reference number (P2010221810477904959249) using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
                Do provide me the necessary convenience asap!
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                  C
                  coolguruji
                  from Varanasi, Uttar Pradesh
                  Oct 21, 2020
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                  Hi,

                  I bought an iPhone XR from flipkart and replaced my Redmi 5A as a replacement offer.

                  The product i have got is nice and working without any issue.
                  Product was delivered in time.

                  But now here comes "BaniyaGiri" of flipkart company. They sent an clever guy who is just trained for making fool o[censored]s. He was not a courier agent, He was came from Flipkart and his motive was to take my phone in just 1200 however on offer it was showing 2850 INR.

                  He was confident that his Scamming mobile app will give only 1200 of my phone and the same thing happened.

                  He was behaving like they want my phone for free. If you don't need my phone then why running offer with fake replacement price?

                  For once i denied to accept my order and asked him to leave and he called me again and said you will not be able to call me yourself so think again.

                  Just because it was a prepaid order i thought if anyone shows it as received then i will have a big loss. Seriously there agents are a low earning peoples they can do anything. i don't trust them. So i call him back and asked him to increase the price. He called his boss and then offered me 1500 inr.

                  So this is how an Indian company works. Basically i am an Amazon customer. I never go with any Indian company like snapdeal, micromax, havells, intex, flipkart and so so. I ordered this phone on flipkart because of the offer on that phone otherwise amazon is my first choice. I never face any issue with them like that.

                  All these Indian companies have one thing common and that is bad after sales service. I have bad experience with all of these Indian companies.
                  Remember the Lala (baniya) of mother India movie.

                  That's the real character/DNA of these Indian companies.

                  I am writing this complain to aware others don't believe on the phone replacement offer its a scam only. My phone was in a working condition and screen was also fine, touch was working and body was also not broken.
                  So beware and don't go with prepaid. If they don't take your phone in good price then cancel the order. :)
                  Flipkart customer support has been notified about the posted complaint.
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                    B
                    Boragala Manikethan
                    from Nalgonda, Telangana
                    Oct 21, 2020
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                    I ordered Thomson 43"tv at 21249( OD[protected]on 16/10/2020 on next day i had canceled the order to buy better tv, they said that the refund will be credited on 20/10/2020 but till now I didn't get any refund, contacted the flipkart they saying that wait till 23/10/2020, but another order is comming i have to pay 24999 on 23/10/2020 but I don't have that much money now please make them to credit my money before the date *because of there negligence am losing offer prepaid with debit card i will get the tv by 23750
                    +4 photos
                    Flipkart customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 22, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 6951 + 7775( Gift card section of Flipkart wallet) for order ID: OD[protected] on 17 Oct 20 and should have reflected in your bank account by 20 Oct 20. Request you to note down the ARN: 75105170292003304568023
                    . If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
                    Verified Support
                    Oct 22, 2020
                    Flipkart Customer Care's response
                    Hi, We are sorry for the trouble caused. The seller has processed the refund of Rs. 21249 for order ID: OD[protected] on 17 Oct 20 and should have reflected in your bank account by 20 Oct 20. Request you to note down the ARN: 75105170292003304568023
                    . If you do not see the refund in your account by this time, please check the previous statement/unbilled transaction before reaching out to the bank. You may contact your bank’s customer care using the number mentioned on the back of your card. Hope this helps.
                    Oct 22, 2020
                    Updated by Boragala Manikethan
                    See the statement till now I didn't get, just now also checked

                    Oct 24, 2020
                    Updated by Boragala Manikethan
                    Still there is no update
                    Oct 24, 2020
                    Updated by Boragala Manikethan
                    Send mee the utr number
                    Oct 27, 2020
                    Updated by Boragala Manikethan
                    The case is still.pending by the flipkart they doing Time pass with me sending reference number postponing the case day by day

                    Oct 28, 2020
                    Updated by Boragala Manikethan
                    My problem is solved
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                      S
                      Sobhan Behuria
                      Oct 21, 2020
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                      Hi,

                      Order--OD[protected]

                      There is no status update on the order.
                      It should get delivered by 18 th Oct, 2020 but til date there is no update .
                      Customer care has one thing to say backend team is working on it .
                      It has been 4 days and no one has no update on the product.
                      Kindly look into the issue .
                      Flipkart customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 23, 2020
                      Flipkart Customer Care's response
                      We will revert on it.
                      Oct 24, 2020
                      Updated by Sobhan Behuria
                      Staus of my order still not delivered
                      Oct 24, 2020
                      Updated by Sobhan Behuria
                      No support is responding to my issue ...no one is trying to resolve it

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                        niteb
                        Oct 21, 2020
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                        I have ordered a mobile phone On 16.10.2020 vide order Id-OD[protected], but to some reason i cancelled my order on the same day 16.10.2020, and thereafter a date of 20.10.2020 was given to me to credit my refund amount. But till date 21.10.2020, i have not received my refund. i have contact several times but no solution wa given to me by flipcart executives. I am enclosing my bank statement for your reference. kindly do the needful and provide my refund amount as soon as possible.
                        Flipkart customer support has been notified about the posted complaint.
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                          A
                          Arunavo Paul
                          Oct 21, 2020
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                          Address: 42/51/a dumdum road
                          Website: Flipkart

                          I was oder Od[protected] prestige pic 27 induction cooktop on 8th September but flipkart was delivered different model item on 13th sep . I had returned this products but flipkart was blocked my account . He did help me .. he didn't replace this item ..
                          Flipkart customer support has been notified about the posted complaint.
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                            V
                            virendrasingh chauhan
                            Oct 21, 2020
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                            Address: B/338,nishithpark, Adinath Nagar,Odhav

                            Respected sir,
                            I have booked Ahmedabad to Hyderabad return ticket on 15th October 2020.
                            There were 3 passengers in the name of
                            Virendrasinh Chauhan (myself)
                            Priyanka Chauhan
                            Shivansh Chouhan (Infant)
                            Ahmedabad to Hyderabad from INDIGO airline checks ticket.pdf for the same.
                            and for Hyderabad to Ahmedabad GOAIR airlines check GoAir_L5NMMS.pdf.

                            I have two concerns with Flipkart that
                            1) While I have booked a return ticket why GOAIR details are not visible in the Flipkart app.and even travel agent at Flipkart are unable to find any booking on that day.
                            2) If I have provided the above name then GOAIR has inherited the same name as provided but in the indigo ticket, my name is replaced with my sons' name(Infant shivansh Chouhan) Why it has happened.
                            I have asked the same at the indigo desk at Ahmedabad airport and at the customer center but both are saying that they have printed the same name which was provided by your travel partner.

                            My family is travelling on the first week of every month to Hyderabad due to some medical emergencies since 4 months.
                            Here Indigo is blaming on Flipkart and Flipkart is directing to indigo for the same.
                            - I got worst experience in my life for now when I came to know even Flipkart doesn't have any record for the same and I have tried to seek a resolution from both the side but they both are pointing fingers to each other.
                            Due to their software glitch, I am suffering and I have to cancel my ticket and has to rebook the same.
                            I have sent the mail on 20th October for the same to Flipkart still no response.
                            Why should I suffer for their chaos?

                            I want proper justification for the same and concerning liability.
                            +3 photos
                            Flipkart customer support has been notified about the posted complaint.
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                              B
                              Babita Ray
                              Oct 21, 2020
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                              Address: Head Post Office Kanpur Besides z- square Mall Kanpur Nagar-208001

                              Sir/Madam
                              The above sited subject Due to size issues I was registered for returned delivered parcel . the date of pickup parcel was given in msg on[protected] but not any pickup call has received and I was given office address for delivery and my office time is 10:00 am to 04:00 pm.
                              +1 photos
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                                A
                                ashish0470
                                from Vadodara, Gujarat
                                Oct 21, 2020
                                Resolved
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                                Resolved

                                Order ID - OD[protected]

                                Acme Atom Steel Toe Leather Safety Shoe I ordered on 07.10.20.

                                Suddenly status updated on Flipkart application as item delivered.

                                I have not received my ordered item so registered complaint. Flipkart executive called 2 or 3 times and they extended complaint continuously.

                                At the end, they marked complain as resolved without taking customers confirmation that product is received or not.

                                This is biggest cheating done by Flipkart.

                                Kindly check and provide me resolution.

                                My contact number is [protected].

                                Regards

                                Ashish Patel.
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                Flipkart customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 23, 2020
                                Flipkart Customer Care's response
                                Hi,

                                Greetings from Flipkart!

                                Order ID:- OD[protected]

                                We are sorry for the trouble caused.

                                We would like to inform you that the seller has confirmed the refund of Rs.849/-, has been completed on October 22, 2020, which should have been reflecting in the source account by October 23, 2020.

                                Your kind understanding and cooperation are appreciated.
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                                  Alan Mathew Alex
                                  Oct 21, 2020
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                                  My flipkart plus account was deactivated recently. When I tried to reactivate it, an alert showing "unable to process" pops up.
                                  I tried in both desktop and mobile. Nothing works
                                  Flipkart customer support has been notified about the posted complaint.
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                                    manacharil krishnan
                                    from Bengaluru, Karnataka
                                    Oct 21, 2020
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                                    Address: Bengaluru

                                    Dear Sir/Madam,
                                    I have placed an order for RPM Fitness RPM717 (2 HP) Carbon motorized Treadmill vide order ID OD[protected] in Flipkart on 20.09.2020 and I have been delivered a Powermax manual treadmill of low quality instead of the ordered one. I have taken up the issue with flipkart on the same day of delivery. Subsequently I cancelled the order and requested for refund of my amount which has not been considered by flipkart. Here, the mistake is on the part of flipkart and not in my side. Whatever the item I ordered could not deliver by the company. So I requested for return of the item and refund of my hard earned money. They can not compell me to use the product on your own wish. So It is requested to kindly take up the issue with flipkart and arrange to either replace the treadmill and deliver me the item I ordered or taken back the product and refund me the amount at the earliest.
                                    Flipkart customer support has been notified about the posted complaint.
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                                      Nitin Surve24
                                      Oct 21, 2020
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                                      Address: Flat no.104, Triveni Sadan , Plot no.229/230, Sanpada(E),

                                      I ordered Sony lens but received used canon lens. Immediatly i raised return request but till date am waiting for resolution.
                                      On 4th Oct i received mail from your side that my return request has been cancelled and you guys blocked my account with out any resolution.

                                      Its almost 25 days and am still doing followup with you guys.
                                      20k is huge amount for me.
                                      Give my product or money back.
                                      I already shared all product details, communication details on mail.
                                      Flipkart customer support has been notified about the posted complaint.
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                                        flipkart user
                                        Oct 21, 2020
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                                        I placed order on 16th Oct during big billion day sale and paid already but the product still didn't not shipped till now (I.E 21st Oct). today is the expected delivery date but didn't shipped. I don't know what's happening with my order and I'm afraid of money that I've spent on this item.
                                        +2 photos
                                        Flipkart customer support has been notified about the posted complaint.
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