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Fortis Healthcare Complaints & Reviews

2.9
Last updated Apr 10, 2024
Complaints 684
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364
Unresolved
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+91 12 4492 1033
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Tower A, Unitech Business Park, Block - F, South City 1, Sector - 41
Gurgaon
Gurgaon District
Haryana
India
122001

Fortis Healthcare reviews & complaints page 18

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A
Anupam Hota
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

urology department

Address:560047

I have to do a pipe test which is recommended by urology department, bannarghatta forties.

Its like almost everyday i am calling and asking them for the appointment but till now i have not received any answer.. What i have received is, when ever i am calling they are saying that they wud call me back in 10-15 mins, but no calls till now.

Since 12-14 days i m facing this problem.
Since then only once i...
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P
Piddhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swine flu patient kept with other patients

Hi team,

In forstis vashi. Management kept swine flu patient with other patients in icu.
Infact if i am asking for mask they don't provide me. I have to fight to get mask but other patients relatives are just entering without mask. They may spread h1n1.
Do keeping swine flu patient with other is allowed. As i read many articles about it everywhere it is mentioned that they need isolation treatment. And do this...
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C
chauhanshikha30
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding false bill

Address:Fortis memorial research institute sector 44, gurgaon, 122002

My[protected]. Patient name : rekha chauhan
Admitted to fortis gurgaon on 16/02/19.
Discharge on 23/02/19.
Billed amount rs. 327590/-
Approved amount rs.97342/ by tpa oriental insurance company
Even though tpa had sent them approval mail, but then also they have not considered and charged 29590 more wrongly by manually clearance of bill.
Fortis has taken 29590 more than actual insurance bill amount.br...
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V
Varija Cheruvu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

utter unprofessionalism

We have come to fortis hospital anandapur kolkata today 23-2-19 under corporate package if hpcl. There was no separate registration process nor a person alloted for the company to guide us unlike all other hospitals tied up with hpcl in different locations where we hv been going for the regular check up. The registration process itself took 2.5 hours. After that proper guidance was not given as to where to go next. There was no one giving...
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M
Mnjaut
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund fortis

Hello

I took appointment with dr rajkumar on 16/2/19 and paid online with name manjunath. But my wife was patient so they told to do make payment again and full refund will be done on online payment.
But received only 337 please check and clear the amount.

Your appointment with dr. Rajakumar d v on 16/02/2019 12:45 pm at fortis hospital bannerghatta road has been confirmed. The confirmation code is ba3s5ck8vx....
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R
Rohit Jishtu
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

security personnel rude behavior

Address:122001

I had an prior appointment with the oncology head at fortis gurgaon but the entrry to hospital was a disaster. I was asked that i need a visitor pass and i need to submit my original id and than if i dont need i need to enter from front gate. After i reached the front gate they again started asking fr id and make a cisitor pass. I am nt comfrtable to give my original id with any third person and wher according to law is it bieng asked at...
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P
proteepmalik589
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

the hospital is a money making machine and has incompetent specialists

Address:Chennai, Tamil Nadu, 600020

I wish i could give this place zero stars! The hospital is a money making machine and has incompetent specialists. My father-in-law was admitted recently with an infection. They did numerous scans (Ct, mri, ecg etc.) and kept changing the story with each scan - uti, kidney disease, liver disease, and finally the possibility of cancer! They sent him to the icu, refused to address a lump in the liver, and charged several lakhs for a completely...
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R
Rajkumar154
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I visited here for my foot corn

Address:Chennai, Tamil Nadu, 600020
Website:www.fortismalar.com

I visited here for my foot corn.. The doctor deepak subramanian.. Told me that i should get a surgery to treat this.. And he did the same.. But it got worsened. Then i visited a private dermatologist. On analysis he said it is not a corn it is a wart.. And he said that foot should not go through surgery since we have cryotherapy.. But what i lost is lost.. I couldn’t walk until now and it’s been 2 years now.. They charged 60000 for a...
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E
eddy.raghu
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

gda do not turn up in patient emergency

Address:Gurgaon, Haryana

Dear Management,
This compliant is in reference to patient Mansi Chauhan IP GN[protected] DOA 08/02/2019. Sir patient is female child 16Y 2M old, she want to go to washroom for toilet, but GDA department didn't turn up on call, they were also physically informed by attendant but no response received. GDA personnel came in but it was too late then.
Kindly take necessary steps.
Thanks...
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S
soah
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behaviour of dr. anil kumar a. kustagi

- unethical
-rude
-negative
-was showing all sorts of male chauvinist behavior during consultation and
Being proud of the same.
-faced mental assault based on gender.
-mentioning things during consulation like ("girls shouldnt be sent to work, instead given credit cards to just shop and made to sit at home")
_ i underwent through depression after meeting this doctor...
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V
Vineeta1
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund - booking cancelled

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi,

I have booked an appointment today with confirmation code as bap300pw2t in fortis noida.
I have paid the amount online which was not supposed to do because i have already paid the registration and consultation fees one day before and that consultation was valid for five days.

Kindly refund the amount paid as part of online booking.

My appointment was with anajana singh on 6th feb'19...
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S
sahail
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

overbilled

Address:Mohali, Punjab, 160059

My father got admitted in fortis mohali. I know its a costly hospital. But after one day i was told that my bill is close to 1 lakhs. It was surprising as i myself a medico so i was curious to know how it can be possible.

First my father was suspected of swine flu. They charged me for surgical icu although there was no surgery planned. Secondly, after paying opd fees of the doctor, they charged me consultation fees again in...
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P
preet singh..
from Anandpur Sahib, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

negligence of staff

Ve booked appointment to today 9 am for dr atul joshi and i cum from ferozepur which near by 230 km from your hospital. After consuting to doc he recommended me some investigations which i have done near by 10:27 am. But your billing person counter no 9 doesn't look at the diagnosis chat properly and stuck the mri scan.1stly i had wait for 2:30 hrs for my reports and after collecting my reports at 12.45pm from counter no6 then visit to the...
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L
lakshay277
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money deposited

I visited abhinav bindra targeting performance centre, okhala, delhi on 27.10.2018 for consultation being the patient of paralysis on the recommendation of my friend. I was under impression that i will be cured through machines with modern technology. On the same day, i was asked to deposit some money as advance. Rupees re.5000/ were deposited. First & second visit for physio therapy session was made by me on 29 & 31st october, 2018. On 31st,...
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D
Doconduty
from Dirba, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

regarding not communicating the nature of complication and the behaviour of the icu incharge

This is regarding mr ram kumar gupta who was operated on 13th september 2018 by dr wig for cholecystitis but after operating we were never told about the complications either by him or his team. The behaviour of dr sanchita in the icu was pathetic, highly ill mannered. We had to take my father lama. This all happened when both me and my wife are post graduate doctors of repute in our city. Highly shameful....
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R
Ravi-Darshankar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hospital service is not good

Address:Bangalore, Karnataka, 560076
Website:www.fortishealthcare.com/india/fortis-hospital-in-bannerghatta-road-karnataka

Visited fortis hospital (Bannerghatta road bangalore[protected] for my 15 month old son bowed leg treatment, doctor was very professional and humble for the treatment suggested for take an x-ray. We went to radiology department for taking x-ray then realised that we chose wrong hospital.

The technicians are not ethical to give priorities to small children’s keep on requesting for make it hurry but very rude and non-professional...
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S
sjain987
from Kandi, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

patient not given proper treatment causing his death

Address:Kolkata, West Bengal

My husband 54 years old undergoing dialysis went on recomendation of a doctor upal sen gupta for chf to fortis hospital. We took his report which showed very high sugar and a low pressure. He was immediately put to dialysis without controling his sugar or giving any precautionary treatment for his heart. He collapsed during dialysis and died. We want monetary claim for our loss...
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D
daulat 69
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund calculation

Address:400078
Website:www.fortishealthcare.com

My uhid. Whmd.[protected]
Admitted to fortis mulund on 12/12/18.
Discharge on 14/12/19.
Billed amount rs.112403/-
Amounts paid rs.60000/ by tpa park mediclaim.
Amount paid as deposit rs.50000/ by me.
Bill settled by tpa for rs 104257/-
Refund sent by fortis seems to wrongly calculated. And deposited in bank account.
They must submitted calculation of working, and sent to me by mail, so...
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A
anuuj23
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incompetent emergency

Address:Chandigarh, Punjab, 160002

My mother had severe gum bleeding at 12.30 am, we reached fortis at 1 am, the emergency doctor took the blood pressure and did blood tests. And gave one injection till 6 am bleeding didn't stop and they discharged saying we don't have a dentist and on sunday morning dentist doesn't come in fortis. We had echs card so money was not a concern, and if money was not the concern why they didn't call the dentist and doctors present in the emergency...
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M
meghadev
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very poor hygiene standards and very unprofessional

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Firstly, people at the counselling desk are very unprofessional. They give you incorrect information. Officials sitting at the counselling desk are busy chit chatting with other colleagues and on phone with family members.
Secondly, my mother's surgery is scheduled for tomorrow. Sister took all the samples in the evening. At around 2300hrs a sister came for taking the blood sample for cbc. When asked, she said the other sister didn't...
+4 photos
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