Godrej Properties Complaints & Reviews

I visited your Kandivali Godrej Nest site and booked a flat 1101 A on 7Aug21 and i cant proceed further for many reasons, some if it is personal. I really need my hard earned token money back 5 lacs. Can you please help me ? Hoping for positive response
I was made to sign the document as it late night without fully understanding the terms and conditions. Pls help as i am going through serious mental health issues due to this.

Applied for refund against flat booked in ICON project Gurgaon, Haryana almost a year back but no response from the Godrej team in Gurgaon. Kindly provide escalation matrix to raise our issues to higher authorities.

The property that we have booked with Godrej Garden City - Project Green Glades Flat No GGLC2101 Tower C2 on dated 27.07.2021 in the name of Ms. Mallika Arya was cancelled because Ms. Mallika Arya is an employee in Govt Bank (Union Bank of India) and as per the cost sheet provided by you can't give the loan required by us which results that the cash to be paid for the property is beyond our capacity.

Hence, we request you to kindly arrange to refund us the amount Rs.100001.00 as soon as possible.

As we had discussed, the property that we have booked with Godrej Garden City - Project Green Glades Flat No GGLC2101 Tower C2 on dated 27.07.2021 in the name of Ms. Mallika Arya was cancelled because Ms. Mallika Arya is an employee in Govt Bank (Union Bank of India) and as per the cost sheet provided by you can't give the loan required by us which results that the cash to be paid for the property is beyond our capacity.

Hence, we request you to kindly arrange to refund us the amount Rs.100001.00 as soon as possible.

Bank Details is mentioned in below

Name - Mallika Arya
Union Bank of India
Mob[protected]

I have made 1 lakh booking amount for 3BHK apartment in Godrej Ananda project in Bangalore with a promise by Godrej agent that they will refund the amount if i dont like the model flat when i physically visit the site. I went through online demo earlier and didnt visit physically.

After i visited, i didnt like the property as the living was super small and requested to cancel it on June 21st, 2021. It is almost 60 days now, they are tailing and no one responds to emails, or calls and i am still waiting for refund from Godrej.

I didnt expect this behavior from Godrej given the brand trust people has on the company. I do not know how to proceed as they dont have grievance number or email or escalation contact to reachout to get my amount 1 Lakh. This is my second complaint here as the earlier complaint i raised, no one called me but marked as resolved.

My contact number - [protected]
Godrej Ananda - Jodi Apartment (G1906 + G1907)
Enquiry Number - ENQ[protected]
Payment Order Numbers : orders #28248 and #28249

Dear Sir,

This is regarding our booking the captioned flat No.801 in Godrej Upvan (Tower-9), one of the esteemed projects of Thane Extension. I would like to give my feedback, as under :

1. The agreement draft was not shared in advance, before going for Registration.

2. The Draft was not checked at GODREJ's legal/registration Team, rather prepared casually and let basic errors to remain there. The agreement placed for registration has following errors

A. Amount paid was incorrectly mentioned. The amount of Rs.3.51 lacs paid, which was mentioned as
i. Rs.1.85 lacs in words
ii. Rs.2.51 lacs in figure
iii. Even amount in figure & words mismatched.
Had draft agreement been provided to us in Advance, atleast we ourselves could have checked and alerted your team about the mistake in legal document.

B. This necessitated, filing of Rectification Deed with Registrar. Here again, the Rectification Deed was incorrectly drafted by your Legal Team, it fails in bringing about desired changes, on following grounds.

a. It only attempted to rectify the difference in word and figures as pointed out at A-iii above,
b. It continued with the underlying error of Rs.2, 51, 000/= (instead of Amount is Rs.3, 51, 000/=)
c. No sincere attempts for rectification. The expected changes about payment of Rs.3, 51, 000/= is not getting conveyed.

We mention here that our plea for correcting the mistakes in Rectification Deed went unheard by your team. In process we spoken with Ms.Isha, Mr.Manish, Mr.Robert, Mr.Rishi from GODREJ TEAM and also with Mr.Avinash Mali, the consultant.

In order to convince us, the GODREJ Team has put forth following (unreasonable) reasonings

- The advance payment includes GST, which needs to be excluded, while mentioning in Rectification Deed. (hence amount is Rs.2.51 lacs and not Rs.3.51 lacs)

- The Rectification Deed is vetted by SubRegistrar.

We mention here that we volunteered ourselves and reached Registrar Office, with sole intention of Rectifying the errors committted in the Registered Agreemeent. The Rectification Deed lacks the capabilities of bringing about desired changes, on following grounds.

a. It only attempted to rectify the difference in word and figures as pointed out at Error-3 .
b. It continued with the percolated error of Rs.2, 51, 000/= (instead of Amount is Rs.3, 51, 000/=)
c. The expected changes about payment of Rs.3, 51, 000/= is not getting conveyed.

Neverthless Rectification Deed (as drafted by GODREJ TEAM) is filed, we again pointed out to CRM vide our eMail Dated 25.08.2021 that it lacks the capabilities of rectifying errors committed in original agreement.

The reply we received from CRM is not convincing and shows ignorance and reflects lack of concern about the genuine facts.

We are constrained to appeal at this forum to probe by independent team for

1. How an error of this type occurs.

2. Establishing whether Rectification Deed does not fail in establishing that buyer has paid Rs.2, 51, 000/=

3. Is your team really sensitive to the Customer's genuine need.

4. Is there need for another Rectification Deed, as advised by bank, for
bringing about conclusive rectification, beside nullyfying the previous Rectification Deed.

We look forward for your sincere intervention in the issue to obviate further complication in the matter.

Regards,

Sunil Singh
Mobile - [protected]

I am a buyer in 2 properties of Godrej Properties 1. Tranquil @Kandivli 2. Vihaa @ Badlapur
I also referred a lcustoner lead for Vihaa and the deal was signed in very short time.

But, after the deal was signed, I was communicated that referral benefits can not be passed on to me because some broker had already claimed the deal.

PLESSE NOTE THAT THE SAME IS UNTRUE SINCE ALL THE EVIDENCES OF CLAIM ARE IN MY FAVOUR.

I have written several mails to leadership, but no response / acknowledgement from a single person...

I had booked the flat at ur site in godrej forest Grove flat no 2002 .I had paid registration fees twice and had applied for the refund amount of Rs 296723 on 24th June 2020 .
The same was informed to your sales executive Ms. PRIYA DARSHANI. I request you to please look into the matter and refund my amount. Please refer to the attachment copy of receipt of registration fees.
Thank you

I have made 1 lakh booking amount for 3BHK apartment in Godrej Ananda project in Bangalore with a promise by Godrej agent that they will refund the amount if i dont like the model flat when i physically visit the site. I went through online demo earlier and didnt visit physically.

After i visited, i didnt like the property as the living was super small and requested to cancel it on June 21st, 2021. It is almost 60 days now, they are tailing and no one responds to emails, or calls and i am still waiting for refund from Godrej.

I didnt expect this behavior from Godrej given the brand trust people has on the company. I do not know how to proceed as they dont have grievance number or email or escalation contact to reachout to get my amount 1 Lakh.

Hi, I am an architect currently based in New York for education. My father had invested in Godrej Nature Plus Highview LLP properties for his retirement plans and had been ritually submitting payments until the pandemic hit.

Just like everyone, my father was asked to pause his employment which hit the home financially, and we suffered from an extreme financial crisis, the repercussions of which we are still bearing. On top of that COVID hit our home really bad, and so things weren't so good on medical front either.

We have been now recuperating, trying to follow up with concerned officials at all tiers (I would not like to name to respect their privacy) but they have just shut down. Their last email to us mentioned of penalty and cancellation -- which I and our legal advisor totally deem unfit considering we have not been offered the possession.

So logically, if such a reputed organization can get affected by the pandemic such that its mechanism delays the delivery date and hence possession of its project by a year, how are they expecting us to be okay. We have tried to reach out to them time and again, with feasible solutions, and asking for cancellation should nothing work out -- but nothing.

No response has been obtained from anyone from Customer care to high-leveled executive, everyone is mum. They don't respond to emails, they don't respond to calls.

Totally opposite from the way they'd been after our life on the point when we were starting to get interested in their project for future investment.

If this is not humiliation then what is. I have read several complaints in person, but I am amazed at the PR work that no negative review appears regarding their projects on established platforms. We have been in touch with several fellow buyers who've faced similar issues.

On behalf of my middle-class serviceman father who dreamt big, and invested with this company I request justification and further guidance for this case.

Details: Godrej Nature+ HighView LLP

I have documents, emails, invoices, and letters as proof and can immediately show them upon. Looking forward to a reasonable solution.

Much gratitude.

Have made payments on demand raised for purchase of flat at Godrej Forest Grove, Pune Flat Code GFGA21201. As we do not want to go ahead with the purchase, we requested Relationship Manager to initiate Forfeiture proceedings and REFUND us the amounts after deducting penalty amount as per the forfeiture clause in the Agreement. THIS WE HAD INFORMED THE SALES OFFICE IN PUNE 6 MONTHS AGO. INSPITE OF REPEATED PHONE CALLS WITH RELATIONSHIP MANAGER AND EXCHANGE OF EMAILS WE ARE STILL WAITING FOR THE REFUND.

Hi I booked my property at Godrej Icon in Sector 88A in Gurgaon on 9th of June 2021. They said to pay full amount in 45 Days with 10% payment to be done in 18 days from booking. After a week I was constantly checking with them to confirm my booking and finish the BBA so that I can apply for Loan. But their CRM team sent me a booking confirmation on 28th of June (18 Days after booking a property). I made a payment of 10% on 2nd July and asked them to quickly do the BBA as I don't have time and loan process will be delayed further. Finally, they did BBA on 7th July. Then I constantly started requesting for agreement as Banks require it. They said I can collect BBA on 19th July (25th was end date for payment). Due to very Bad weather in Gurgaon I said please hand over BBA to bank. On 23rd of July they handed the BBA to Bank. Finally Loan got sanctioned by 4th of August and full payment was made to them. But Now they are saying I also need to pay the interest amount too.

The Bharat Ramchandani and Jyoti borwade are con salespeople. They both do false commitments. Now there several changes in the possession flat. Quality is also not good

I had invested in the Godrej Infinity Pune property when the property had launched. As an NRI investor the brand name was enough for me to place my trust on the construction. However within a year of getting the possession we had leakage issue in our parking spot and no light.
I had raised multiple complains with Godrej properties RM and have been following up for more than a year to fix this issue.
There was no cooperation from the Godrej team instead I had to go back and forth and send multiple follow up. The issue is still pending and there is still leakage and our tenant keep complaining which is embarrassing. I am so disappointed with Godrej and the unprofessionalism I have seen to fix an issue which shouldn’t be in a new property.

I had invested in the Godrej Infinity Pune property when the property launched. As an NRI investor the brand name was enough for me to place my trust on the construction. However within a year of getting the possession we had leakage issue in our parking spot and no light.
I had raised complain with Godrej properties RM and have been following up for more than a year to fix this issue.
There was no cooperation from the Godrej team instead I had to go back and forth and send multiple follow up. The issue is still pending and there is still leakage. I am so disappointed with Godrej and the unprofessionalism I have seen to fix an issue which shouldn’t be in a new property.

Hi. I had blocked a plot in Godrej woodland by paying a amount of 3 lakh change and later on I cancelled it and booked a flat in Godrej annanda. In spite of several reminders they are only giving assurances and it's been 3 months and I am yet to receive the refund. I am a existing customer of Godrej and also have a flat in Godrej woodsman estate. I hope the senior management intervenes and solve the issue.

Hi,

My name is suhailahmed k shaikh and has registered 1306 flat no at Highland Raigarh project. I cancel this booking due to no bank was giving me credit as I work in Ghana.

I request for the refund and there is no action on that. So pls I need my money back.

Regards
Suhail

Hi, I follow up with sales executives regularly to refund the token amount but its not yet initiated. He is saying that the token amount will be debilitated next month after 15 August. This is really very unprofessional as at the time of token they mentioned that they will initiate processes the same day but its not yet initiated.

I am not happy with the service. to get my amount I have to wait for 1 month. this is completely mental harassment that Gofrej executives are doing.
Executive Name is Shashi
Project Name is Mahalunge Hill Retreat, Phase 5.

I have given a token of Rs 50000 against Godrej Hill Retreat, Mahalunge - Pune on 4th July 2021. I was convinced by the sales person during my visit that the refund would be processed 15 days after I send a cancellation note. I cancelled my token the very next day on 5th July 2021 over email and phone after our family discussion. I was again asked to send a formal cancellation email on 15th July 2021

However, I haven’t received the refund yet. Nor I have received any communication that the refund has been processed and will be sent to me by a certain date. I didn’t know if the refund would come to my HDFC credit card through which I did the payment or to ICICI bank for which I have provided a cancel cheque

I am not getting a clear message from godrej properties on the refund. Kindly assist me the process so that the refund can reach me as early as possible

Hi,

My parents wanted to book an apartment at Godrej Rejuve and visited their sales office. In the beginning, we clearly mention that we are looking for a Carpet area (as per Rera) of min 700 sqft and our budget is X amount. At that time the salesperson told that the carpet area for so and so flat is 703 sq ft, based on that we went with it and paid booking amount. Later on when we came home and calculated the area and found out that the actual carpet area as per Rera is 606 sq ft and not 700 sq ft as was told to us.

We went back the next day immediately to clarify things and were told that the technical team will get back to me with the details to answer my query. They did not provide the details until 3 days when I decide to cancel it.

They shared the details later where the carpet area mentioned is 606 sq ft and not 700 sqft. They sold us the flat saying that it was a 703 sq ft carpet area. My parents are investing a lifetime of saving and felt cheated, so decided to cancel it finally.

Today we called to cancel then are arguing and telling us that it's a non-refundable token amount where this is not true and was not conveyed to us at the time of paying the amount.

No documents were signed by the primary applicant (My father).

Please help us with this. Thank you!