HomeShop18 Complaints & Reviews

The racquet which I received is damaged and it is bent. Also in product list "1 Yonex ETec Badminton Grip Free" with it, but the package I received doesn't contain the grip. I have returned the product due to damage and there is no replacement product yet. According to the courier service the product has reached you on 27th august. Even their CC executive confirmed the same

27 Aug 2012 12:30:00 Meerut Shipment...

In Home Shop18 I have ordered One BATA Shoes...When order was placed within 2 days they delivered the MAterial but the sizes they have sent are not we have ordered so we paid the amount and they have taken the Product for replacement...so I complained about them and after 15 days I m not getting any response from there end not even received the complaints...

Really Disappointing...

Is your ticket system working? Check out my 4 tickets I raised to get details of order number[protected]. Neither I get any reply for the tickets I raised nor the order delivered. I informed on phone twice about the problem (which takes 5 minutes of waiting to get my turn to speak to your customer care officer). Finally I have to cancel the order because of no response from your side. Hopefully that would be done. Else I may need to approach...

Hi,

I this is Deepak Kumar. Mob. [protected]. I have purchased Ardhangini Managlshutra from homeshop18 in June2012. After two month a found color fed and black of Mangalasutra. On the homeshop18 channel asked to color will not fed and black and they were asking it's gold plated. I got a pair of anklets free and his color also changed as same manglasutra. I called homeshop18 but they not giving any satisfied answer. I am...

I have ordered a watch as a gift 15 days back from homeshop18 , still i haven't recieved the watch. I called customer care , of the Aramax courier service , they say that the shipment was lost in transit.they have informed Homeshop18, when i call to homeshop18, these people deny the complaint and, give me false assurance that the watch will be shipped.1 day later, homeshop 18 confirms watch is lost and said that they have sent a new...

Order#:[protected]
Order Placed on: aug 24th
Order Type: Prepaid, 15k already paid to HS18

I had ordered a HTC One V on 24th August and there has been no update on the order. All I can do is to log a ticket via My Account and no-one even has the courtesy to reply to it. I call up their CC and all they tell me is that I have to wait for another 8-10 days before there would be an update on the ticket. I request...

my order no. is[protected].I have given order of 2 books having sub order no. 46810077 and 46810079 .I have already pay for it but i did not get my order yet.home shop 18 takes guarantee to deliver within 7 days.It was so urgent to recieve order in that time so i had ordered it.but i did not get in time.please help me....

Not given product in offer even if i booked in offer
i am booked my order of reebok mobile shoe on 15th august (independance day offer).
Due to homeshop18 and aermax courier delivery problem,i am not geting my order.Then i am called to customer care,he told me that now you don't get the offer on your product.
i am book the product with the offer of gift vohcher,now they don't give me the gift vohcher
br...

i order a spice full touch dual sim mobile phone from home shop 18 i paid 2500 for this but i did not get battery alongwith the phone i call many times to the customer care but they neglected my call i have all the recordings off the conversation between me and them they always said me that they are couriering the battery in 2 days but a month passed thy did not do so i want my battery within 1 week or i fired a complain of neligency and...

73314895 Jul 23, 2012 Order Number[protected] Sub Order No. 45405165 Mesmerization Double Bed Sheet

I ordered Mesmerization Double Bed Sheet Order Number[protected] & Sub Order No. 45405165 and received the bed sheet dirty and damaged. I Sent a complaint to them immediately through there web form on Jul 23, 2012 under complaint number 73314895. They replied after 8 days that too like a thief without informing me on my email...

respected,

my self APAAR JAIN resident of gandhi nagar had ordered a product names ad Sony 8 GB pendrive worth Rs.334/- but after making payment fro same i got a wrong product which i ordered earlier and got the same.

My order Number against this complaint was:[protected]
and got product of[protected]as i have ordered both product but got same pcs at different price,while ordereing there was different product...

I m purchase a mobile hs18 micromax A60 date10/3/12
today its over five months ND this period its gone three times to service-centre
But its not working properly
So please help me ND provide me best services.
Thanks u...

Poor delivery. I ordered for Panasonic Cordless Phone and SD Micro Memory for 8GB. I have received 8GB Memory on time. I enquired with Aramex, they have received the Phone also but even after 2-3 days they have not yet delivered. I checked up Aramex on the internet, there is lot of Complaints in the Internet as they are keeping the courier for multiple days before delivering. There customer service number is difficult to get through and...

I spent Rs.27,141/- towards purchasing Samsung Galaxy Note-7000(Order No:[protected] on 08/07/2012..I received empty parcel(it had only a user manual and a separator) and investigation was done for one month by them and told that they cannot help anymore in this regard on last month 31st..I got a call from homeshop18 this month on 14/08/2012 and they told me that they are processing a refund or replacement for the same and told me to wait...

[protected] ORDER NUMBER
Tupperware Aqua Safe Bottle- Set of 4 (500 ml each )

THIS ORDER WAS PLACED ON SATURDAY AUGUST 18,2012, MONDAY WAS A PUBLIC HOLIDAY. WEBSITE CLEARLY MENTIONS THAT THE SHIPMENT IS HANDED OVER TO COURIER COMPANY. ( I HAVE A PRINTOUT OF THE SAME AS AN DOCUMENTARY EVIDENCE). HOWEVER THE CUSTOMER CARE SUPERVISOR SAYS SHIPMENT IS STILL NOT HANDED OVER TO COURIER COMPANY FOR THE DELIVERY.
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I have ordered 5 pieces of suit (order number[protected], Homeshop18 sent me suits which are of completely different desgin. I called the customer care and they told me to send the courier back to them so that they can send different set of suits. I couried them back and after waiting 10 days they sent me same set of suit.

I called customer care again, after waiting approx 30 mins they replied me that I have to keep those with...

Dear Sir,
This is Saurabh Ranjan.
From last 4-5 year blindly i am purchasing goods from home shop18 just because of faith and trust but recently i have purchased DOMO slate N9 SE but i found it was not working properly, i am unable to use it, and it's of no use. If this continue then my faith and trust on Homeshop18 will finish.
So i request to this brand to rectify my problem and provide a fruitful solution...

Hi Team,

Greetings!
I have purchased micromax X490 from Home shop 18 and after the getting the product i have seen that is damaged one. I have given complaint 3 times and nobody responded. I am very disapponted there services.

Kindly get back to me. Kindly take necessary action on them.

my Order No[protected]
Complaint Number[protected] Cc Executive Amit
[protected] Cc Executive...

I bought product from HS18 ORDER Number[protected],after a while it stopped working,After which I contacted HS18 as it was under warranty,Support Number 73373613,After that they asked me to sent back the item at my cost & promised to get the product replaced & refund my return shipping charges,As asked by them I did sent back the item, AWB : EL[protected]IN - Speed Post,Now what happened is they gave me the wrong address & the item...

Homeshop18.com is providing pathetic service to its customers. We have placed an order#[protected] on 27th July 2012 and they promised through SMS that it will be delivered on 31st July 2012. On 10th of Aug another SMS is sent that I will receive my order on 9th Aug-12. I am wondering if HS18 has invented time machine :-) So far order is not delivered despite waiting for more than 15 days.
Last year also we had order Rakhi, flowers and...