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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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Gautam Buddh Nagar District
Uttar Pradesh
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201301

HomeShop18 reviews & complaints page 157

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A
ankstpandey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product NOT delivered

Address:Nagpur, Maharashtra

order numbers[protected] and[protected] . order placed on 18th November. Promised delivery within 5 days . Already 10 days . No response to repeated calls to call center.

Pls cancel my order and refun my money....
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S
swati1213
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wrong item received

Address:Gujarat

I havent faced such a disgusting customer service ever in my life as I did from homeshop18. I ordered a necklace received wrong item instead of what I ordered. Thereafter called so many times to their customer service team no satisfying response and false commitments made again and again. The payment was made but the mistake was their but didnt bother to do anything about it in fact we have to go through all the hassle idealy even after paying...
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C
csjoshi1166
from Lohaghat, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

sending wrong and defective product

DEAR Sir/Madam,
I had not received any refund amount from you till today.

THE FACT ARE AS BLOW-
1. On 3Oct 2011 at 8.27 PM I had place a order (Order Number:[protected] for Pigeon Non-Stick Concave Tawa 280mm
2. As per your demand SAME DAY/TIME I pay Rs 530 online by my credit/debit card
3. as per your term condition the order should be completed in 6-7 days
4. BUT After 7 days when I...
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A
abhisheknjain5
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Customer Service

Address:Pune, Maharashtra

Hi,

I placed an order on 02-Nov of Avent Electric steam sterilizer (order no:[protected] to sterlize bottles for my baby boy's feeding.

1. Homeshop18 provided me the courier tracking number but it took too long for courier company to deliver the product. Only after I escalated the matter to operations head in homeshop 18 about the delay in product delivery, then it was delivered to me after missing delivery...
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V
vikasdefence
from Kolkata, West Bengal
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Sell of Defective handset

Address:Gautam Buddha Nagar, Uttar Pradesh

I purchased two Beetel Tablet from Home Shop 18 but the product given by Home Shop 18 are defective hanset & after complaining on the Customer Care of Home Shop 18 no action or help was taken to sort the problems of the Mobile Tablets.
Vikas Kumar Singh
Mb.No.-[protected]...
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M
mayurlife
from Mumbai, Maharashtra
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Order not delivered

Address:Jaipur, Rajasthan

Hello Sir/Mam,
I have ordered Padmini 3 Burner Glass Top - CS-3GTA in homeshop18 on[protected] and they sent a message on[protected], that your order delivered in 2 or 3 days but .it not delivered.My Order no on homeshop18 is #[protected] and suborder No[protected]. I called customer care but they all were unable to told any thing about my order.
So kindly take a strict action for www.homeshop18.com
My mail id-mayur.[protected]@gmail.combr...
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P
PRITESH LAKHANI
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING DESKTOP

Address:Porbandar, Gujarat

In may month in a TV (HOME SHOP 18) after seeing some of HP DREAM SCREEN HOME SHOP 18 in SMS than to buy and thought about it and buy the following information. PRODUCT DELIVERY Rajkot's will, I would supply my RAJKOTlocate a friend's address will be mentioned and there PAYMENT.

Then there is the DATE16/6/11 on HP desktop delivery We received the notification of the COMPNY'S REGISTRATION ON LINE ACTIVE and then...
+2 photos
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P
preethianuroop
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received/customer service

Address:Ernakulam, Kerala

Hi,

I used HomeShop for the first time on27th October, where my attempts to pay failed again tried on 28th October it went through but didn't get any conformation as it came as declined but when I got a message form my Bank about amt being deducted I called HomeShop customer Care where was informed that payment went through and to called back to check the status. when called on 30th October was informed that order is Shipped...
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P
PradyutGogoi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided by Shipping Policy, Goods Undelivered

Address:Jorhat, Assam

Dear Sir,
I have Purchased an Citizen Ch 432B Blood Pressure Monitor (With Auto Fuzzy Measurement, Auto Inflation) and a book "Life Is What You Make It" by order no[protected] dated 26th October 2011 and a Accu Chek Blood Sugar-Diabetes Monitoring Kit (With Free 10 Strps-10 Lncts) by order no[protected] dated 27th October 2011 from HomeShop18 website via SBI Visa Credit Card for which HomeShop18's expected delivery date...
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Address:Delhi

Fraud By Homeshop18
Hi

This is in Regards with my order no.[protected] for my Blackberry Curve 8520. I have received my parcel on 05/nov/2011.

I got shocked when i unpacked it. I found no handset there in the parcel. Same time i went ahead and called their customer care number and lodged a complaint against the same. Now its been so long i havent heard from them even i have already made the payment to them....
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Elarcom
from Lunglei, Mizoram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not replace

I have purchased AirTyme Mobile FLAUNT PV300 and TORRID GTX-75 from Homeshop18. Both should come with Rs. 200 ticket. I received Flaunt without Rs. 200 ticket and no warranty card (the warranty portion was already teared off). The GTX-75 cannot be switched ON. So, I've sent it back through DTDC with CN No. K50899077. It was delivered on 25 October, 2011, received by SEAL. I've asked Homeshop18 when wil they ship it back on 7.11.2011...
+1 photos
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D
Deepu Bisht
from Delhi, Delhi
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fake mobiles

Address:Delhi

I buy a karbonn Mobile from Homehop 18 ........
they sold me fake product as the mobile started showing problem with in two month...............


when i lodged complaint them they say to sent the mobile to them ...........


but when i sent it to them they said that we had dispatched it, you will receive within two days, four days ..six days, a week, 11 days 15 days....but i received back...
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Vijoy Saurrav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered although it is kept in your Boring Road, Patna office since 27th October 2011

Address:Patna, Bihar

Dear Manager

I have not seen such a THIRD CLASS service from such a renound Courrier Company.
My Document no: LD2659264 is lying in your PATNA office since 27th October 2011. I am calling your Patna (Pin-800001) office everyday on[protected] &[protected] . Everyday they assure me that today it will be delivered but now 30th October has reached & goods has not been delivered so far.
WHY YOU ARE KEEPING...
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B
BROTATI
from Mandapeta, Andhra Pradesh
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wrong and delayed shipment

Address:West Bengal

I had used a Discount coupon I won for INR.400.- to order 3 books from Homeshop18 online.

The order was confirmed as follws:
Order number:[protected]
Order placed on: THU OCT 13 13:04:06 IST 2011
Item Description Estimated
Delivery Time Unit Price Shipping Charges Qty. Subtotal
Agatha Christie -Sparkling Cyanide
Seller: uRead Oct 20, 2011 152 0 1 152
Agatha Christie - Murder...
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A
arvindkumar rajan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT RECEIPT OF REFUND AMOUNT

Address:Haryana

REQUEST NO 1366120 DATED 15.04.2009 FOR RS. 5115. ORDER NO[protected]/70347545
As the above order was cancelled on 18.08.2008 due to damage delievery of the product. After a verly long time and due to various reminders compnay refunded the amoount to m/s icici bank in 123.02.2009. At the time of cancellation i was assured that you will deposit the amount in bank. As it ws an on line purchase. Keeping in view of their assurance i have...
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L
LakhvinderDhanoa
from Solapur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FILA SHOES ARE NOT GENUINE

Address:Bathinda, Punjab

We purchased FILA runner shoes white & blue, UK-9 from www.homeshop18.com our order no. is[protected] at cost of Rs. 1599/-. When we received shoes they are not genuine FILA shoes and website mentioned on the box is www.filaindia.in which is out of order and orginal website of FILA is www.fila.com which is not shown anywhere on the box. HOME SHOP 18 are making FRAUD with us. on www.homeshop18 their is 15 days money back gurantee when...
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V
vinay3187
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in response

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi Sir,

I have placed an order for Samsung Galaxy SL I9003 dated 30th September 2011. While placing the order it was clearly mentioned that you order will get delivered in 4-5 working days. I placed it on 30th September 2011 & till now I even not received courier tracking number. If we talk about 4-5 business days then today is 4th day. This is not the way of treating customers if you are making fake promise of delivery...
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N
Nandkishor Dhawale
from Hyderabad, Telangana
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Order not booked despite the payment

Address:Hyderabad, Andhra Pradesh

Hi,

I booked an iphone 3gs from Homeshop18 ( Order Number[protected]. The payment was made through the online banking. But due to some problem from Homeshop18 the order is still showing the status as "Payment Under Process".I called the customer care(very rude) and they are asking me to check with the bank whereas against the feedback I posted on the website they are asking to send the scanned copy of the bank account...
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G
guptaroshan84
from Mumbai, Maharashtra
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Defective Nokia Handset

Address:Maharashtra

Dear Sir,

I have received defective Nokia C2-02 from Homeshop 18 website which I had placed with them.I received that delivery on 26th September 2011,and to my heart attacking shock I found handset was not working at all.After trying several time I failed to on my new handset.Than I called to there customer care no.and explaind them about the defective piece they had delivered to us but after explaining them the problem and...
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Address:Thiruvananthapuram, Kerala

I have purchased a mobile phone from HS18, supplied by blue dart parcel service.But in the inner box, seal has been already broken and there i found a damaged used hand set and no accessories regarding that set. I reported the same and they accepted the fault and agreed to issue a new one( Ref: No:[protected] But still there is no action taken from that end regarding this by that firm and the parcel center has not accepting to return the...
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