HomeShop18 Complaints & Reviews

HI,

I ordered (2nd June, 10:42 am) a Nokia N8 mobile from HOme shop 18 online and money was deducted from my credit card at the same time. The delivery time as per the site was 2 working days (if you place an order before 12, that day is also counted) there was no condition apply * at the delivery time. I called these guys after 3 days (6th June) of not receiving the phone. They said that they have some issue and were not...

AWB No. LD2089534 BA - 660002 Dated 01/06/2011. Not Yet Received.
Kindly find out and confirm. its urgent Plz....

i had ordered through their portal for a kid's encyclopedia cd. but, a different product was delivered. when i took up the matter with them, instead of owning up the mistake and replace the product, they mumbled the vendor was correct. eventually they wanted me to send back the cd in original packing. members, beware of dealing with the online portal since my conversation and correspondence with them revealed that they have no genuine...

I bought a webcam through HomeShop 18. It was delivered today. Immediately i tried to connect it, but it didn't work. The inbuilt mic just doesn't work. I tried for a solid hour but it would make my system hang. Called up Homeshop 18. The guy there has said that a technician will call back in 24 hours. Why 24 hours, why not now? Anyway let us see what happens in 24 hours....

I took a Helicopter from home shop 18 on my son birthday. in first day only we had oprated 10 mins, but after that helicopter not taking charge. I contacted Home shop18 several time and given diff. no every time.
after complaing call came from company, send your equipment to noida from mumbai. then will see. they d't have service center like metro city mumbai.
In my view they are having worst service network and ple d't...

I bought a mobile phone - HTC Incredible S Mobile Phone(29MAR11-HTC-351) , order number[protected], from home shop 18 on 31st May 2011.
The Website stated that the delivery will be made in 4 working days. I wanted to gift it to my father (and live in a different city), and chose to pay Rs300+ extra on homeshop18.com just because they had mentioned to deliver it in 4 working days as compared to the other website which though was selling...

Dear HomeShop 18 Team,

As i want to know from your Top Level Management that which types of traning have been given by them to you all that you dont know how to short out the problems& give a feed back to your customer when he/she gives you a response to you through different way,as i have send my "Mela Mine Dinner Set{Product Code-106653}" through your TNT Courier Partner on dated 2nd June,2011where i have send...

When I ordered the product I was shown the delivery time 5 working days . While in the order confirmation mail I got 7-8 working days . This is disgusting , you misguided me . This is was spoils the shopping experience . How can I trust you for future .

I do not want to buy any product from you guys and will never allow any of my colleges and friends to do that as well .

--
Hitesh Sharma
Order...

MY SELF RAMESH PRAJAPATI[protected] [protected]
FROM KANDIVALI (EAST) MUMBAI 400101
I WAS BOOK NEW PHONE FROM HOME SHOP 18 DATE I THINK 13/05/2011 ?
19/05/2011 I WAS RECIVED .
WHEN I WAS CHEK THE NEW PHONE

1;- MEMORY CARD NOT WORKING

2:- HANDFREE NOT WORKING

3;- CAMERE NOT CLEARE(ITS 2 MEGA FICSLE)

4;-VOICE & RING TONE SOUND VERY SHOW
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I purchased a Karbonn K570 mobile from Homeshop18 vide order no[protected] on 25th May 2011 and the handset was delivered promptly on 29th may 2011.
On receiving the handset I observed that the date of import was Jan 2010 that is more than 1 year old. I also found that the audio quality was poor , there was no call volume control and WAP was not working after 5 days of purchase it totally stopped working.
I found the address...

Dear Sourabh,

As i am to imform you that I Pushpa Jaiswal already wrote you a mail on Tue, 31 May 2011 12:17:26 that we reached delhi on 31/05/2011 with the product "Mela Mine Dinner Set{Product Code-106653}" which i have already made a communication to you but no any response has been came for yesterday mail regarding to my problem so iam going to reached on tomorrow at your given address North India Top Company,D-18/1,...

I HAD PLACED AN ORDER OF A NECKLACE WORTH RS1499 MY SUB ORDER NO[protected] WHICH WAS DEFECTIVE .I ASKED FOR REFUND AND THEY SENT ME A CHEQUE WITHOUT AN AUTHORISED SIGNATURE OF ICICI BANK. TILL DATE I HAVEN'T GOT MY MONEY BACK .THESE COMPANIES ARE JUST DUPING PEOPLE.CAN SOMETHING BE DONE?SHOULD I GO TO CONSUMER COURT?IF WE ALL CUSTOMERS GET UNITED WE CAN MAKE SOME EFFORT ....

Dear Sourabh,

As I am to inform you that i Pushpa Jaiswal received a call from Home Shop18{[protected]} on yesterday where your executive has adviced me to give the call on the respective phone number{[protected]} when you reached to delhi,where she said me that the courier man will reached to your delhi address and get collect the product"Mela Mine Dinner Set{Product Code-106653}"of worth Rs.3,000& also i want...

i purchased a spice mobile QT 55 from homeshop18 vide order no[protected] dated 17 Apr 2011. no invoice was given on delivery of mobile. this mobile developed some functional problem on 25th MAY 2011. this mobile was sent to spice service center for repair under warranty period. service center refused to repair free of cost for want of hard / soft copy of invoice. contacted customercare homeshop 18 and spice mobile through e mail and telephonically...

I had placed an order online with HomeShop 18 on 15th May 2011 Ref Order Number –[protected] for Samsung Camera

It was supposed to get delivered in 7-8 working days. Today I am writing this complaint on 27 th May 2011 and don't have clue about the delivery schedule. Home shop 18 makes a lot of false statements and mislead the customer. Their TV channel talks about the products getting delivered in 7-8 days and actual...

Dear
Sir/Mam,

AS I am to inform you that I Pushpa Jaiswal purchase your product as a Mela Mine Dinner Set{Product Code-106653}of worth Rs.3,000 on 16/05/2011 through giving the telephonic conversation where the company{HOME SHOP 18} has delevered me my ordered good{Mela Mine Dinner Set,Sub Order Number is 33813781} by saying that it is the original/branded,company owned product,but later how i came to know...

I ordered an Apple IPAD2 Black in color from homeshop18, Order No:[protected], after taking almost ages, they have now responded back that they wont be able to ship the product. This is pathetic from their part.This was my first (and will be the last) order from them. I have cancelled the order and am sure Refund will also gonna take ages.

For new users I suggest you Better stay away from shopping from them....

Dear Sir,

I placed order no. [protected] on 21st May. But now I have got some problem and I want to cancel the order. When I call Customer Service of Homeshop18 they ask me many questions like why I want to cancel my order, and answer their questions. Then they told me that when will the courier boy come to my doorstep I have to told the courier boy to go back. But if he create some problem what I will do..
br...

Dear Team,
Really it is clearly indicative of " MENTAL HARASSMENT', that instd of making any solution 2 my problem, ur team is making pressure to give the Xerox of my ID, which in any case will be provided 2 u to avoid any misuse, once again i assure u that in case whosoever comes to deliever product can originally check the required IDs in original for verification and recieving letter will also be given to the prsn but...

Dear Sir,

I have order one samsung Camers from Home shop 18 order no. was[protected].dispacted consingment no. Ld1943963 through First Flight Courier by Home shop 18 and delevered to me on 7 May and charged Rs.4999. I opend that camera in the pregense of courier boy and found camer was not up to mark as they show on TV chanel. After this i called up home shop 18 toll free no. and they told me send it back to them on following...