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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
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1437
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HomeShop18 reviews & complaints page 161

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M
mats_ram
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of the product

Address:Pune, Maharashtra

Hi,

This is with regard to the order No.[protected] for the Glen Food processor ordered by me. I had placed this order on 21st April, but unfortunately I have not received the delivery of the product till date.

Note that I had paid the cash to Home Shop 18 (HS18) on 24th April, and then the product was shipped for delivery on 30th April via TNT courier AWB No.[protected]. Courier's local Pune office had...
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N
Neshar Ahmad
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective Item

Address:Patna, Bihar

Home Shop 18
Biggest cheats!!
i had booked a pendent set with order No.[protected] of Sia Jewellary worth 1995/- which was delivered after one month against a promise of ten days that too the main piece (necklace) broken.i informed their call centre of the defect on the same day but they advised to give the money to the courier and send the defective piece back. They gave me some numbers of a courier and a complicated procedure...
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S
snjsharma
from Chandigarh, Chandigarh
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Partial product delivered

Hi, I got my order no.[protected] Everwel Gold 72 Pcs Dinner Set ) on 4-5-2011. But when I opened the box and checked the set, there was 66 Pcs in the box. 6 Pc Medium curry bowls were missing from the set. Can you please send me the remaining 6 Pc Medium curry bowls as they were not received by me with the Dinner Set. Thanks....
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R
roy.purvi
from Noida, Uttar Pradesh
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cheap quality & short quantity

Address:Jabalpur, Madhya Pradesh

I ordered for mothers day frm home shop 18
order no.[protected] pink roses with 2 choclates when they are delivered roses are not as they were shown & quality of flowers were not good it was like they were exceptional flowers to which vendor could not sell it to any one so he handed over, the one which we never buy or u could say waste flowers the quality bad and the presentation was not tht which i had gone for in net,...
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T
tapajyoti
from Baghdogra, West Bengal
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Didn't receive the order

Address:North 24 Parganas, West Bengal

To whom this may concern,

I ordered a book on Homeshop 18 on 8th of April 2011. Below are the details.

Book Name: SACH
Order number :[protected]
Price : Rs.291

I received the confirmation from homeshop 18 on the same day i ordered via SMS which sayed expect delivery on 12th April. On 13th of April I received an SMS with the awb number (First Flight) saying expect delivery within 2...
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A
a2zdalbir
from Amritsar, Punjab
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cheap quality of royal choker set

Address:Ludhiana, Punjab

I HAD PLACED A ORDER FOR. Sub Order Number[protected],Product = Royal Choker Set with pearl in Rich Antique Finish BY Vandee Fashions. Order Value (Rs.) =Rs.1050/- when i went to website and ordered it looked good when I RECIEVED I WAS SHOCKED IT IS THAT 20 RS METAL WHAT YOU GET ON LUDHIANA FOOTPATH... I HAVE ASKED FOR MY REFUND,... THE CUSTOEMR CARE TEAM COMPUTER ALWAYS HANGS OR IF PICK PHONE THAN ASKED CALL TOMMOROW MORNING .. I THINK OUR...
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S
seema khan
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund

Address:Hyderabad, Andhra Pradesh

my order no[protected] which according to the homeshop18 people has been shipped vide AWB no ZD5842125 will reach me in 2 3 working days but since 4 of MARCH 2011 i have not received any replacement nor the refund.
real bull people i think they should be seriously dealt with....
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M
manowar
from Coimbatore, Tamil Nadu
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NON DELIVERY OF ORDER

Address:Dhanbad, Jharkhand

Its all about how a big cheater homeshop18 is.... they always promise to deliver the order by 2-3 working days but today(19.04.11) is 11th day. still I havn't got my order delivery.. why I made complain on homeshop18 they dont even think it necessary to respond to my problem....



I always suggest you all not to purchase anything from homeshop18.. It is better to purchase from others......
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H
hkmohanty
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of product

Address:Odisha

Dear Sir,

I ordered a Glen Food processor worth Rs.3290/- through HOMESHOP18 online/TV services on 27th March and as per their instructions made the payment at their tied-up courier FIRST FLIGHT on 2nd Apr-11.They confirmed the payment and assured me of delivery of the product within 5 to 7 working days.But; now they have started playing.They have lost the track of my product with order no.[protected].I have sent them mails...
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G
gauravpujari
from Mumbai, Maharashtra
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Product not working

Address:Ahmedabad, Gujarat

With reference to my order number[protected] of HCL model No.MED-75 was booking on 13th April 2011 through Homeshop18 on phone[protected].

After 3 days, on 16th April 2011 at evening I received my order and I paid Rs. 1390 cash on delivery. But the Gaming Console which I got is not getting on. The product was absolutely not working & the free gift of Reebok Watch was totally different what shown on TV. More on this I...
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S
saurabh_matta
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Frauds - Cheaters they are !!

Address:Ghaziabad, Uttar Pradesh

It was my neice's bday on 14 April 2011 so as planned, i ordered a HCL Handheld Gaming console by calling HomeShop18 Customer Care on 12th April and placed the order. It was an Express Delivery product and they assured to deliver it in 2 working days time if order is placed before 12PM (as mentioned on the site). The delivery city location was listed on their site as well.

I received a confirmation on my cellphone the...
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R
rickson
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Of Charges

Address:Mumbai Suburban, Maharashtra

Hi,

Homeshop18 is one of the worst online ecommerce site i have had deals with.

i order a glen cooktop on 8th feb, 2011. while collecting the order the courier service says that i have to pay Octroi charges of rs. 208/-. I show him my order reciept which says inclusive of all charges. he tells me that i have to make this paymnet now and send this octroi reciept to homeshop18 cc and they will refund the same to...
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D
dhomdhara
from Bolpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

faulty mobile handset

Address:North West Delhi, Delhi

i have ordered a dell mobile on 22/03/11 my order no is[protected] and i got mobile on 26/03/11 when i received the phone after cash payment of 8700rs. i find that display of the phone is not working i immidiately call customer care they assure me to replace the phone in one or two days but phone has not replaced and i make lots of calls to c. care and at last i decided to return it and want my money refund to me i dont want this phone replace...
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A
adhyam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong product delivered and not refunding

Address:Gautam Buddha Nagar, Uttar Pradesh

I ordered a Olympus camera
http://www.homeshop18.com/Olympus-FE47-12.1-MP-Digital-Camera/Camera-%26-Camcorders/Digital-Cameras/produ... . I got the wrong product. I had ordered a 12 mega pixel lithium Ion camera and I got a 14 mega pixel non litium ion camera. I complained and returned the camera on 3-mar-2011.through TNT AWB[protected] homeshop 18 Official courier). after lot of followups they claimed...
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W
wazidur
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery/ False Courier Consign. no

Address:Sivasagar, Assam

On 22nd Feb, 2011, I ordered a HP Printer Model No: D1668 and paid the amount of Rs. 2299.00 through online (Internet Banking (FT No:- MUBI[protected])). The company accepted the order and informed me about the dispatch of the same through the courier (AFL Courier ( Shipped on Feb 28, 2011 ). Bill No[protected].
But after more than one month I have not received the product nor I have got any tacking information through the AFL...
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B
bhushanbob
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One Sided Order Cancellation

Address:Mumbai Suburban, Maharashtra

To all Concerned,

Firstly I am severely shocked by your gross apathy towards your customers and your so called "Customer Service Champions"(CSC) who do not even care to speak properly to the customer and even listen to them properly! (They just know how how to speak in weird accents). I will give you the timeline of events so that you try to put yourself in my shoes and ponder over the same.

Day 1...
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S
sumeetjabbal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong delivery

Address:Jalandhar, Punjab

i order homeshop18 a coat-pent lenght (product code 220323) order no.[protected].
but they deliver me summer clothing (product no. 218579)
now its there responsibility to take it back but they r not coming....plz take some action...
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S
sanhp25
from rampur, Himachal Pradesh
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defrauding company

dear friends, kabhi bulke be homeshop18 pe shopping math karna. Ye bada fraud company.free gift ka lalach me math padna ye apko bekup bana dega.kyonki me in ka jaal me pasgaya tha.ye me thara aplogo ko advice....
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V
vbraval
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Product Received

Address:Ahmedabad, Gujarat

i received Intex Home Entertainment System from Home shop 18 My Order no is[protected].
after complete the set up that system i found the DVD tray of that system is not Coming Out so i called to HOMESHOP 18 the executive said me to contact to INTEX Company if Company is only responsible so why HOMESHOPE 18 selling the Different Companies goods.

After that i called INTEX Technologies Service center then they replied me...
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S
sanhp25
from rampur, Himachal Pradesh
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unavailable of torch

Address:Shimla, Himachal Pradesh

sir, i am santosh kumar order envie nano charge in home shop18(envie charger+free 3led torch)for rs 590.00 sub order no 32901305. @ order no[protected].in date of 8th march.but when product is reach me there is no torch ,only torch cover is sent.i will call hs18 there is no response from him.what can do sir? hs18 is cheated me....
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