HomeShop18 Complaints & Reviews

I have purchased a Handy Vaccum cleaner from HS18, it was not functioning from the first day itself. I have given
several complaints thru phone and emails. Now they are telling to return the product and asking me to wait for 10 days (that also there is no guarantee that replacement will get). Please find below the Order no and Suborder no.

Order No.[protected]
Sub order no. 87759939

My complaint no registered with HS18 are given below.

email send to customer care 614092 dtd 20.09.14
[protected] dtd 20.09.14
[protected] dtd 20.09.14
[protected] dtd 23.09.14

With their messages they are telling they will respond with in 2 working days.

But in my case they have taken 1 week to respond and asking me to send back the product, after showing customer complaints in portals whether i can send back the product with out any fear? that they will replace with a new product or a refund?

We request kindly stop their broadcasting in TV Channels atleast some other customers will not be cheated.

Kindly give me a favourable reply.

Sivaprasad.K
[protected]

ok

Dear Team,

We ordered some jewellery set from Home shop 18 and we received a defective product and after 10 complains no one from your team had tried to reach us, request you to please refund our money and collect your product asap else we are planning to raise this issue with consumer court.looking forward for your responce and action

I HAD GIVEN A ORDER FOR LOTUS HERBAL SUN SCREEN LOTION AND SAME WAS RECEIVED ON 4TH DEC-14 BUT WHEN I OPEN IT FOR USE ITS TOTALY DEFECTIVE. ITS NOT IN USEABLE CONDITION.I HAVE ALREADY CALLED TO CUSTOEMR CARE ON 11TH AND ALSO REGEISTERED COMPLAINT BUT STILL NO ANY REVERT RECEIVED. AGAIN I CALLED ON 15TH WITH MS NEETAAND MR. SATISH MR. ALI . EVERY TIME THEY TOLD THAT I WILL RECEIVED A CALL UPTO 12 OR UPTO 4PM OR UPTO 6 PM. BUT NO ANY SINGLE CALL I RECEIVED. MY QUERY NO IS[protected] AND ORDER NO IS[protected]. KINDLY GIVE ME REPLACEMENT OR GIVE ME REFUND ON URGENT BASIS.

Recently I have ordered a set of 8 Nos. cotton Leggings by Rang route - Size- S through order no.[protected]. On receipt I observed seller provided 01 no. S size, 01 No. of L size & rest 06 nos. of M size. I asked customer cars but they told it is not possible to replace the same. Now it is totally wastage for me as I can not wear the Leggings due to over size.


Order No.[protected]


I have decided not to order any items to Home Shop 18 in future.

Delivery delayed

my order no[protected] is ordered on 25/12/2014 but till now it has been not delivered according to them it should be deliver within 10 days

kvs pgt guide medium is not right.

Sir my order no.[protected] dispatched on[protected], via DOTZOT with AWB no.[protected] INR 356 is not right please change its medium it is in English I want Hindi medium kvs Pgt guide .

Santosh i do agree with you, i am my bank employee i have seen many disputes cases in my bank although i had a bad online shopping experience with Home shop ! Using my credit card i paid for photo frame after ordering the product i called customer service they told 7 days for delivery waited waited and waited 11th day received the empty box i felt like i was fooled after 20 days of argument they agreed to reverse my credit card payment . after some time again started my mother was really interested in product shown in ss music although i am completely out of interest i have placed an order from another tele shopping channel Shopping zone this time i received the product on 7th as committed, based on this experience i recommended to mym nephew he has received the product on 3rdday but guess what free gift was missing in parcel. spoke to customer service executives and they raised a complaint & told me free gift will reach me within two days. i was little worried about nephew on day two surprisingly my door was knocked by guy @ 9pm, free gift reached us with big apology from the person.he left my home saying thank you for shopping with us, , i felt good after that

i recived call from this number([protected])and she said arrange the my free gift.(31 march 2011)

Dear S.Banerjee,

We are sorry to hear about your experience.

Please provide us your order no. so that we can resolve your issue immediately.

Alternatively you can also email at Sourabh.[protected]@homeshop18.com detailing providing your contact details and order details.

Thanks,
Team HomeShop18

Dear Rishi,

We are sorry to hear about your experiance.

Please provide us your order no. and we will get back to you immediately.

Thanks,
Team HomeShop18

PLEASE SEND YOUR EMAIL ADDRESS I LIVE IN PAKISTAN I BOUGHT A PRODUCT PLEASE SEND MY EMAIL ID [protected]@YAHOO.COM

DEAR SIR . I AM INTERESTED YOUR PRODUCT PLEASE SEND YOUR EMAIL ID AND CONTACT NUMBER . AND PLEASE YOU MY NUMBER [protected]

Dear Gunjan,

Sorry to hear about your experience. Please provide us your order number and we will get back to you immediately.

Thanks,
Team HomeShop18

Dear Gunjan,

You can also send a mail at sourabh.[protected]@homeshop18.com detailing your issue along with your contact details.

This will enable us to get your issue resolved as soon as possible


Thanks,
Team HomeShop18

Thanks for the gift which was sent finally.

Hi,
This is bhvanesh sharma I had ordered a tab frm this online shopping homeshop18 site when I opened it d 1st issue was tht screen guard has come out n d 2nd issue was tht i wanted a calling tab but d 2nd issue was not d pbm the 1st Issue is a pbm . I ordered it on 27th April .Whn I called thm thy said I wil get a call within 2 days or so but I dint get so I called again n today on may 18 I got a call saying I have to use it as I got n he was very rude I said u peopl while selling say tht we can return d products If we don't like n no answer will be asked but it is not true thy asked u thy covin to keep d product I don't know wht to do I think I shd go to consumer court for cheating I am a regular costumer of them then also this is happning wid me.plz do ask them questions before buying any thing for this company as I thing I very Important n d people who call you r very rude

DEFECTIVE PRODUCT

order material not ok

my order no. is[protected] pakistani inspired embroidered &printed dress material khazana -yellow suit Lenght not proper fitment according plz change dress material . Thanks &Regards Veeru GHosh Mob:- [protected]

Dear Sir
We received the replacement against complaints number 63206997 dt 25.02.2011 for Homeshop18 order number[protected] with help of Hopshope18 executive. Thanks to Home shoe18 staff to provide the cooperation & support to replace the product.

Regards
Pavan Kumar Singh
[protected]

Home shop 18 /Dell Xcd28 Mobile phone Complaints - Te streak is damaged and the phones shutdowns on its own.
View all Home shop 18 /Dell Xcd28 Mobile phone complaints
Home shop 18 /Dell Xcd28 Mobile phone

Location: Ned delhi, East Delhi, Delhi, India

Posted:[protected] by dilipshukla Send email


Te streak is damaged and the phones shutdowns on its own.
I baught the Dell XCD28 android phone from HOME SHOP18 with order no.[protected] and[protected] out of which i cancelld one order and received one since the agents convienced me not to cancel both and make a new Order and sent the phone at my address.
When i Opened the Pack I found that
1.The Stick/Streak (to use touch screen ) is Damaged and dont have the rubber portion infront.
2.When i make calls the phone shutdowns on its own and restarts.
3.I dont think they r selling goodn and new products it seems like a Refurbished Produst and the Price is Also 1000 rs more than the market price and on INternet with other sellers.
4.Making fools of customers on tv

I want Either to be compesated with Panelty Or my Phone to Be Changed on ASAP Basis.
Name :-Dilip Shukla
Ph. No. [protected], [protected]
email:- [protected]@yahoo.com
office mail:[protected]@dc.ibm.com

I brought this mobile from Home shop18 through order no.[protected] in the month of Feb -2011. I am facing the touch screen problem since I brought this mobile. I was tollarating this problem because I was not used touch screen mobile. My friend was keep telling me the same. Thats apart now I am unable to hear sound from othre side(in call) in mobile earpiece. I am not at all happy with this phone. I am feeling fool after getting this mobile. I agree with .DilipShukla. I feel it will be better to buy china mobile at least we can't expect more from it. It is realy bad that Dell is not able match there own standards. I will not recommend this any one in my circle. I will prefer to be compesated with Panelty SAP. Realy bad to talk like this to brand like Dell. I hope Dell will understand my feeling take action as I want.

Name : Bansidhar Patil
Cell No : [protected]
email : [protected]@gmail.com
office mail : bansidhar.[protected]@in.bosch.com

I am also in same opinion. As I had also purchased Dell XCD28 mobile from Homeshop18 six month before. And I am facing same problem like Phone restart automatically when my call is going on. Also same problem facing to hear the sound from other side. And also the stick of it broken when it fall down. So I am also very unhappy with the product of Dell as it is a well known company of computer manufactuer. Looking to this I had purchase this but I was totally wrong that Dell is not good manufactuer of the mobile.
So I also request Dell to compensate ASAP. I hope Dell will understand our feeling and do somting.

Name : Minesh Patel
Cell No. : [protected]
email : [protected]@gmail.com

Dear Vicky,

Sorry to hear about your experience.

Please provide your order number we will contact you immediately.

Thanks,
Team HomeShop18

Thanks to Customercare who finally cleared my problem.

Regards

Vicky Motwani

Dear Mashu,

We are very sorry to hear about this. Please send your contact details to sourabh.[protected]@homeshop18.com so that we can you help you immediately on this regard.

Thanks,
Team HomeShop18

spice QT55 — DELAY AND BAD SERVICE

Sir,
With due respect i would like to inform u about the worst services provided by u people.
As i purchase ur product QT55 on 18th march 2010 & my handset was facing keypad,sound,displayand many more problems. I submitted my mobile to the sarvice centre of kanpur on 24th september 2010 and i got my mobile on 07 dec 2010 and again it was facing the same problem.

MY WORK ORDER NO. IS SUP[protected]& SUP[protected]& IMEI NO. is [protected].
Now u may give the suggestion that wheather i should go to the consumer forum against you or should i publish the laziness in the newspaper.
i thoink u r the best one to ive me the suggestion as your maximum duration for repairing of mobile is completed????????????
my mobile no. is [protected]

cancle my order no.[protected]

plz stop my order

cancel my order no.[protected]

please cacle my order no.[protected]

Dear Sir,
Please cancel my order no.[protected] of videocon multimedia quwety phone V-1477

Arjun

sir, please cancel my order no.[protected]

cancel my order no.[protected]

Sir, , , please requesting you to cancel my order[protected]...

i want to cancel my order no.[protected] plz.

I want to cancel my order no.[protected] of airtyme flaunt mobile (sharp-pb300p)

plz stop my order.

i want to cancel my order my order of spice m5500 mobile

I want to cancel my order no.[protected] of HP V155 4GB Pendrive

I Want to cancel my order no.[protected] of strontium 4GB Bold pen drive + 2GB Micro SD Card

Please cancel my order no.[protected] of Micromax - Android Smartphone with 3G & WIFI Connectivity - A60 with Free Austin Polo Watch

Please cancle my Order number:[protected]

cancel my order no. is[protected] .. DOMO Slate N8 SE Android Tablet with 2 Direct USB Port, DUAL Speakers, Inbuilt Camera & HD Video support

I want to cancelled my order. My order no. is[protected]

dear sir

i want to cancel my order number :[protected]

please cancel my order of the book the magic (paperback) the order no. is[protected] plz cancel it soon

cancel my order no. is[protected].. DOMO Slate N8 SE Android Tablet with 2 Direct USB Port, DUAL Speakers, Inbuilt Camera & HD Video support

I want to cancel my order no.[protected] o[censored]GC-NET Management Guide (Paper II & III) because i have already ordered this book in a sepaarte order No.[protected]. Plz cancel the previous one ..

cencelled the my order no[protected] on dated 06.05.2012

plz cancelled my order

plz cancelled my order no.[protected] of micromax full touch 3G android phone with wi-fi-bling2 on dated 30.05.2012

cancel my order no.[protected] Reebok Mobile Trainer Shoes with TNF sunglasses.

i want to cancelled my order.. my order no is[protected]i want to cancelled my order.. my order no is[protected]

plz cancelled my order..[protected]alan wake novel)

I had placed an order with Homeshop18 vide order#[protected] on 12.05.2012. Mode of payment Credit Card.

Today is 12.06.2012 and the product has not been delivered yet!! I have also raised two support tickets (#72010627 and #[protected] for the issue but I haven't received any proper explanation as to when the product will be delivered.

I have to followup everyday to track the delivery but to no good, every time i get the same reply "we have send a mail to the vendor" from the ineffective and unprofessional customer service executives.

Also they refuse to cancel my order stating the reason that "it is already shipped" (when I have not received it yet!!)

Please Help!!

Please cancel my order no.[protected] of repidex english speaking course

cancel my order no.[protected]

plese cansel my order a pen drive with 8 gb card

i want to cancell my order . my order no.[protected]

I want to Cancelled My order No.[protected]

I want to cancelmy order no.[protected]...
plz cancel my order..

joy stick plastation cancle my booking

i take today 459 ruppes tv game

i take playsation

i am sorry

cancel my order no.[protected]

dear sir,
i have ordered micromax x78 mobile, but due to some reason i want to cancel my order, no is[protected]
plz do it imitiatly before shipping it.
thanks.

Cancel my order no.[protected]

Cancel My Order No:[protected]

cancel my order number :[protected] of moserbear pendrive

cancel my order; order nomber[protected]

Dear sir,
i wanted to cancel order no. is[protected] of Micromax A57 Ninja 3 Mobile Phone.

raj vadher

cancel my order. my order no is[protected]

sir my name is prashant gupta maine samsung guru ka ek set book kiya tha but abhi mai apna room change kr raha hu to please ab usko mt bhejiyega becouse ab usko reciveve karne wala whan koi nhi h thanks

Plz cancel my order no.[protected] of Micromax Full Touch Dual Sim-X455-Grey

Plz cancel my order no.[protected] of Micromax Full Touch Dual Sim-X455-Grey

plz cancel my order no.[protected] of sony dsc-s5000 14.1 mp digital camera-silver

Please cancel my order number :[protected]

Please cancel my order. my order number :[protected] plz it soon

cancell my order no93141135 please as soon as possible

Please cancel my order of Karbonn A26 mobile Order No. is[protected] as soon as well


Regard's

Jitendra Pandey

Iwant to cancel my order no.[protected]. Internet on your tv with vodafone keyboard mini computer

Dear sir i want to canceled my order no[protected] or[protected]

Plz canced order
Thanking you

plz cancel my order no 72835975

plz cancel my order[protected]
sub order 72835975

i want to cancel my order number[protected]

plz stop my order[protected]

Dear Sir
Pls cancel my order no.[protected] because it is a 2g supported mobile & i want purchasing 3g supported mobile pls help us.
ThanksRegards
Sadun

pls cancel my order no[protected]

Please Cancel This Order.
Order No:[protected].

Please cancel my order of spice mobile order no[protected]

order number:
[protected] chandu reddy cancel myorder
am going to buy another mobile

order number:
[protected] chandu reddy cancel myorder
am going to buy another mobile

please cancel my order no[protected] plz cancel it soon
[protected]@gmail.com

pls cancel my order[protected]

please cancel my order no[protected]

Plz cancel my order number[protected]

Please cancel my order no is[protected]

I want to cancelled my order ashu zenfon max 16gb My order no~[protected]

Please cancle my Order number:[protected]

HomeShop18 — return my cash

Xolo Q1200 is not working pleas return my cash Rs. 6500/- quickly

product have not yet dispatched

still i have not got the courier no and not yet dispatched

plz cancel my oder having oder no [protected]

Actually I have ordered an item from home shop 18. I stay in secunderabad and the shipment went to tamilnadu. So I want to cancel my order. So that I can order the same shipment. So kindly provide me the details I.e how can i cancel the shipment

please cancel my order no. [protected]

whirlpool microwave(grill) — poor and bad service

bill no.1782 delier manglam date 23/08/09
we have purchased microwave of your company grill model.and we feel very bad that
ur executive have not come for demo.and when we complain 4 to 5 times then after 7 days he came and showed how to plug in the microwave only.we want full demo because we have no idea to use this system .we will lodge a complain to mumbai office and till we cant get any conversation...i[censored] cant sattify the need of customer then please tell the proseduse to return the product for further query contact [protected].[protected]

whirlpool /microwave convection — poor service

I've bought whirlpool microwave convection model 25C in feb'2009. I was using only microwave facility . Recently I came to know that its grill was not working. I complained to customer care (Delhi/NCR)on 29/09/09.Their engineer visited same day & told me that the grill heating element has to be replaced & in the process of checking he caused a short circuit due to which the appliance is not working at all now. Ever since I've complained many times & customer care assures me of a visit by sr. engineer but no action has been taken so far.
complaint no.-HR[protected]
regards
Vikas Gupta

Home Shop 18 — microwave not yet delivered

we have ordered for wirlphool microwave through home shop 18 on 06/10/2010.they assured us that the equipment will be delivered in 15 working days . But till today that is 02/12/2010.

Hi Sheetal,

Sorry to hear about your experience. Please share your Order ID and Contact Details. We will help resolve your issue.

Regards,
Homeshop18 Online Support Team

Your feedback is important to us. Keep Posting!

You can't believe within 2 days of placing the order, Homeshop18 called me and gathered the required details from me. I am happy that they care for their customers. And soon i will receive my order.

The order I made was received right on time. It was as shown and mentioned and in good condition, not as I have heard that the products get damaged during the delivery. I gifted the set to them and they were so happy that they started asking from where I got these, they wanted more of them. I was glad to tell them that I bought it from Homeshop18. I think people should start doing online shopping.

The Reebok Zig-Tech Shoes that I had ordered from HomeShop18 arrived a few days ago. I am so happy with them. All of my friends are so jealous and after they found out about the EMI’s they have all decided to purchase the shoes from HomeShop18. I’m so glad that an Indian Online Shopping site has an offer like this. I had heard that a brand of Jeans had a similar offer but I never thought that I could buy shoes like that. It is so nice that good brands can be affordable to us like this. Thank you HomeShop18!

i want samsung galaxy y dous s6102 in black colour. on emi

Hi there,

Sorry to hear about your experience. Please share your contact details and Order ID. We will help resolve your issue.

Regards,
Homeshop18 Online Support Team

Your feedback is important to us. Keep Posting!