Housefull International Furniture Complaints & Reviews

I ordered Book Shelf "Felix Book Case Wenge" from www.housefull.com.

Order no HFOD07308 dated 20-Oct-2016
Item[protected] for the HDC No. 9956/2016/264 dated

I received the material on 29-Oct-2016 in damaged condition.

I communicated on 1-Nov, 6-Nov, 9-Nov and 14-Nov through emails, along with photographs.

I got no satisfactory response for refund / replacement.
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I ordered a storage unit from Housefull.com with order id: HFOD06045. The product is BRAD STORAGE UNIT WENGE. The customer care is not at all helpful. No one picks up the call, it gets disconnected while we are waiting for some representative to attend the call.

When we mail them as well, we do not get a response back.
I tried pinking them on whatsapp for which they replied that the product will be delivered by 18th...

I have placed my order (order no. #HFOD05530, HDC No.9957/2016/108) online on 19th September 2016 and I made online payment for the same but now around one month is completed and they yet not deliver my product. Every time I call them they said that this week I got my product but the product is not deliver to me any time. And now from 3 to 4 days continuously I am calling to them for complain and they are not receiving my call. I even mail...

Hdc no.9959/2016/643. Totally waste of money lots of scratch and not very well fit please refund my money i am not satisfied this type of furniture. I send mail in 7 days for return order but [protected]@housefull.com didnot replay to me... I also make huge issue and strike against housefull at ahmedabad housefull office and i also fir against housefull.com...

In August 2015 I had purchased 2 Door Wardrobe (my shipment reference #[protected]. Since last couple of months allover the wardrobe some kind of fungus is coming (attached images). After cleaning the same it comes again. Tried to contact Housefull customer care but nobody is taking the call. Finally I emailed them my concern. The following is the reply I got from House full. As per them polish needs to be done and they will charge me Rs....

Delivery dates keep on rescheduling, first committed date is
1. 5th Sep
2.6th Sep
3.9th Sep
4.10th Sep
5.15th Sep
6. 16th Sep
7. Product damaged in transit need more time.

i have mail communication for these from housefull, i have been asking the customer care to find the refund no response only after these many days telling like product damaged in transit will refund, but not...

Hello People

I had purchased one wall unit named Merlin FTV 906 WLL UNIT CAPPU and within 8 months the rack which is supposed to hold a photo frame turned sloppy and frame came down. On calling the customer care, they said since its almost 9 months passed they will charge to send a person to look at the matter. Their customer complaint supervisor Ms Swapnali has no manners to speak to customers and they go on singing their...

Please kindly look into this and do the needfull no response from employer and from any govt concern. Fyi.. Samsudeenabdul
Date: 23/08/2016 16:50 (Gmt+05:30)
To: sro. [protected]@epfindia.gov.in, ro. [protected]@epfindia.gov.in, ro. [protected]@epfindia.gov.in, sudha. [protected]@housefull.com
Subject: re: regarding epf settlement

Dear sir,

My pf no: kd mal[protected] uan no:[protected], sent...

I had purchased furniture in the month of april'2016 from chembur branch.
In the month of august'16 we found that white fungus gets deposited in the inner compartment of furniture (Show case and shoe rack).
Also we noted that in the shoe rack cupboard, at the bottom compartment, black polished portion found to be removed as a scale and original wood is seen.
We are weekly cleaning furniture with dry cloth and taking utmost...

We have bought Oxford sofa set in October, 2015. delivery was delayed by more than two months.
We bought the new sofa set as our guests from Italy were to come in September 2015. The sofa set was delivered after our purpose of buying new sofa was defeated as the guests had already left India when finally the sofa set was delivered after much follow up but that was also in damaged condition for which we lodged the complaint immediately...

Purchased an entertainment unit (Id[protected] on 23rd june. Firstly the delivery was delayed due to product not available. On 13th july raised a return/cancellation request. Also spoke to their cs head sandesh koli who agreed to return the the product. Have mails from him as well.
Even after that we got delivery updates and repeatedly told them that order is already been cancelled.
Yet the product landed at our door step on...

I have ordered a housefull engineered wood study table. Order number. Od[protected], during installation by carpenter from housefull found a damaged part (Middle desk cover - with locker) and took photo of it for informing houseful & also told me to inform flipkart customer care. So i am informing you about the matter. Please take necessary action from your end....

Hello,

I had ordered digital 4 seater dining table on the 13th of july. My wife had ordered the same item from another vendor due to which i had sent an email to [protected]@housefull.com on the 14th july requesting for the cancellation of the item.

I received an acknowledgment email from shradda kadam from the same team on the same day informing that i'll receive a call from another team from housefull.
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Dear sir
This is to inform you that i had placed an order to house full for a computer table on 1/7/2016 by online payment as per your mail you had committed to deliver the same on 16/7/2016 but all of a sudden today i received a call from this land line no: [protected] stating that they can't supply this product. but after receiving the payment online if you are not supply this product its not fair on your part, so i am warning you...

Order id - hfod01155 was placed on 18th june 2016 with estimated delivery date - 29th june 2016.
However delivery was delayed to 8th july 2016 without any intimation.
Further when i called up their customer care number i was informed that the product was out of stock from the beginning.

How can they sell an out of stock product?
Also if it was out of stock from the beginning it should be their duty to inform...

I placed an order on 22 June 2016, the website displayed order will be delivered on July 6th, a week later as no response of a delivery courier tracking # came, I called the customer care which is the most ridiculous one i experienced, the female who picked up said it will be done on 9th july, and the way bill# will be send to me as soon as it is ready for shipping, I waited till 7th july, once again I called up, another rep Ashwini said...

I had ordered a book shelf case 3 months back from their online website. The delivery of the product was super delayed. After calling them for around 20 times I was able to track down the shipment. The product received was defective in a worn out condition. 3 of the components were completely shattered and broken. I raised a complaint and till date it has been around 1 and a half months and no action has yet been taken. This is the worst...

I ordered a wardrobe..Advance payment was made
It was suppose to come in 20 days...On 15th day I called up customer care for status as no mail came.
After 3 calls and 15 mins keeping on hold--

She told me that wardrobe is out of stock and she can offer me a refund or i can choose another one.
I informed her that it was available when i ordered..but she said it was in damaged state.
My 15000 Rs were...

I purchased kitchen cabinet from housefull against order#hfod00059 on 15th of may 2016 for rs8000. Till date they were not able to deliver the product, so i requested for a refund 2 weeks back. Till now i have not received my money whenever i call them they give excuse saying that there team will contact me but no one has contacted so far. On one occasion one of the representative told me that they dont have stock of kitchen cabinet, they...

It is unfortunate that Houseful not trying understand customer concerns.
First and most the product sofa is of bad quality and got damaged withing 9 months of the purchase,
When i tried to reach Houseful customer care, there was no proper response, upon continuous follow-up a technician visited our place and again there was pause from Housefull side for almost for a week.
I did again call to customer care to know the...