HTC India Complaints & Reviews

MY HTC HTC DESIRE 616 DUAL SIM MOBILE LOST ON DATED 27 NOV 2014 AT AROUND 05:35 PM FROM CIVIL LINES AREA OF NAGPUR CITY. MY IMEI NO 1 IS:--- [protected] AND IMEI NO 2 IS:--- [protected] PL CONTACT ME ON MOBILE NO [protected]. IF FOUND.

Hi I had purchased a HTC Desire 700 on 13th Mar 2014 & on 15th Dec 2014 I got some touch issues in it. As it was under warranty I submitted it over to the service centre at Thane Eternity Mall. Yesterday I received a mail from [protected]@flextronicslink.com stating Repair Quotation for your HTC Device has been prepared. Now they are demanding an amount of Rs.5837.00 for the service as they say there is a crack in the screen which was not there when I submitted the cell phone. I have the job order which doesn't show any such damage mentioned in it. I am attaching herewith the Bill Copy & Job Order copy for your reference. Kindly look in to this matter & help me in getting back my handset in good condition. MY HTC Job order No : 14INA[protected]

Hi I had purchased a htc 816 in the month of aug 14. Few months it worked fyn and from last month i am getting camera issues with the phone. I had send 4-5 mails and 3-4 calls to htc but every time they tell me to reset camera and reset mobile and every time after doing all this again i send them a mail saying that all this is not working. But they never call me back regarding this that if camera is faulty atleast they can replace the set as there is many problems with the set but major problem is of camera. I dont want to give my mobile to service center i just want replacement. Pls do something and help me. Thanks Samarth Kapoor

Sir, I bought new htc one m7 in july 2013. Within 1 month o[censored]sage its camera started malfunctioning. Camera was showing pink tint around the screen . I contacted Htc customer care they told me that it was a software problem and wait till next android updates. I waited till next update
After 3 months new update came and still the problem was not solved. I again contacted customer care they told me to submit it to the service center. Atleast they got ready to see the phone . After the inspection they told me that camera would be replaced . They took around 20 days to deliever the phone after i constantly asked them to return and they gave me reason of parts are not available and it will come from taiwan. Service center promised to deliever it in 7 days but it took 20 days. I suffered huge loss as my whole work and accounts were managed by the phone. Camera started working after the repair. But next month again phone software got corrupted by updating HTC app. All my data got deleted with some important files of mine. I again submitted it to service center and they repaired it in 3 days. Then after i got delievery it worked normal for 2 months . Then 1 day it suddenly shut down. All my data was again deleted. I took it to service center 3rd time they told me that mother board need to be replaced. I asked them why the phone is constantly malfunctioning, i also asked them to replace the phone they denied it . As there was no water mark, no scratches, no dent. So they have to replace the mother board. After replacing phone worked normal . Now week ago from now on 16/12/2014 camera stopped working. I took it to service center in ansal plaza, hudco place, New Delhi. They submited the phone and told me that they will call me next day about the problem. Next day one guy from HTC called me and demanded 20, 000 for repair as the phone was not in warranty. I was shocked on the price . When i asked them for what i have to pay such huge amount. They told me that motherboard and camera need to be replaced. I denied the repair as both these parts were replaced 6 months ago. And there was no extenal injury to the phone. When i collected the phone from center the screen of my phone was not placed correctly. From one was side there was a gap . When i protested they gave me fullish reason of heating up. When i came home my camera started working normally but my top speaker was crackling. They tried to fool me as my phone motherboard and camera were in working condition. They intentionally demanded money for the thing which were working. And ruined my top speaker. i have no trust in their centres.Now i cant pick up calls as top speaker pops a cracking sound. I am totally harassed by this company and i am planning to sue it. I am a student and i have to attend college regularly but due to the fraudalent acts of this company i had too miss my classes. I demand my full price i paid for the phone or replaced phone addition to compensation for harrassing and wastage of my precious srudy time. Under are my details


SUSHANT NAIN
[protected], [protected]
[protected]@gmail.com
Phone imei no- [protected]
Service centre repair ticket- 14INA[protected]

Hi, this is Tanleshwar With HTC Desire X Dual Sim Under Service Warrenty ITEM-[protected] Ticket No-14INA[protected] It is quite unpleasing that hand set returned after approx One Month, but the issue, that battery was unable to store 100% backup REQUESTED to repair through SATYAM COMMUNICATION Noida Sec-18 Service Centre on dated -22 Nov.2014 and received back on 16 Dec 2014 .Issue remaind as it was previously.The mere question ? is the issue solved by service centre or returned without resolving after keeping it ONE month. Meaning their by people of Service Centre and HTC Company both are making fun with customer's choice. This is not the right way ...

Dear Sir, i have htc desire x phone having [protected] and serial no. SH311LY05307. i have face restarting problem after intalling a application. with the same problem i have send it to your service centre also in march 14. moreover some time it phone shows system error (report to HTC). i has berrty problem sir, now very promptly it get down also after turn on internet.

I have purchased the HTC desire 816G in the oct'14 at Rajahmundry-Andhra Pradesh, I have used this phone for 2 months with network drops, always network strucks, after 2months i got another problem with my phone that sim1 slot lock not working. Hence i have given at bhagalpur-Bihar service centre (TKT No. 14INA[protected]on dated 25.11.14)then after 20 days they given back me the phone without attended the problem. Again I have given at another service centre at Rajahmundry-Andhrapradesh(TKT No.14INA[protected] on dated18.12.14) and they told me that it will take 30 -40 days for repair. Hardly I have used the phone for 2months and now i have purchased the another mobile for time being.

hello guyz i am sherry walia from CHANDIGARGH. i purchased htc desire before 6 months. my htc desire 310 display is broken by accident. afterthat i submit my htc device in the HTC SERVICE CENTRE at PANCHKULA. but the service centre does not respond came today after a month. please help me to solve the problem. thanks. name: sherry walia add:1206/24. khanna mobile no.[protected] email:[protected]@gmail.com

hello guyz i am sherry walia from CHANDIGARGH. i purchased htc desire before 6 months. my htc desire 310 display is broken by accident. afterthat i submit my htc device in the HTC SERVICE CENTRE at PANCHKULA. but the service centre does not respond came today after a month. please help me to solve the problem. thanks.

I had purchased the phone on the 15th november 2014 by Cash Payment. The phone had a software issue and crashed on the 27th November, on the 28 i submitited the phone at the service center and asked them to replace the phone for me which is only 15days old after which till date i have been following up with them for the phone. they have only being giving me excuse that they are trying to arrange for the spare part. i would request you to take the some serious step in this matter and get me a replacement.(14INCW50ENA001210)

Hi All, I bought a new HTC Desire phone from Sangeetha Mobile, Jayanagar 9th Block, Bangalore. After 1 month, I met with an accident and the cell phone screen got broken. As promised by Sangeetha Mobiles, having Oriental Swift Insurance. I called on the given numbers(onsitego) to get the issue resolved; next day a guy is at my office to pick up the phone and relevant documents. 1 month passed by no information. After making atleast 100 calls to their service center some day they say that the repair would take 4700 but the insurance company has approved or 4200 only, and ask me to pay the balance amount using their online site care.onsitego.com. Paid on the same date. Then i recieve a SMS message that my phone and the repair cost has been handed over to the service center TVS-E SERVICETEC LTD HTC with Job sheet Number# [protected]/WT47WY204476 (Onsite Req Number:99949). Post this every week they increase the time taken for repair and delivery date. So on carried forward almost 3 months gone by I have no clue on my phone, the service center people never pick up the phone. Onsitego people will say they have no clues, sangeetha mobile people say this is not our responsibility. Worst People, Worst Service. Horrible Service by HTC, Onsite and Sangeetha Mobiles.

Hi, I'm mahesh gohel, i bought htc 616 before few month and one 2 month before my phone was liquid damage and i have insurance for my phone so don't care about it, I went to htc service centre they are telling that display problem and we will return in 15 days after and after that they are telling that its having mother bord issue which cost around now 13000, but now till date thay are not return my phone and say not availability to mother bord & company close to manufacturing of htc 616 mother bord so, is this true? and i want to action for that & service center also. Trusting the brand HTC i bought his mobile but really dissapointed with this brand after buying this mobile so pls give me a feedback in my favour.

I,
Arpit patel i bought htc desire 816 grey on 2-jun-2014 worth rs 23050.
I had my first problem on 14/10/2014 (Job no rinqns[protected])
Regarding repair recommendation replace of speaker, then again i had
The same issue again on 29/10/2014 (Job no rinqns[protected])
Regarding repair recommendation replace of speaker, then due to same
Issue on 11/10/2014 (Job no rinqns[protected]) i give it back to
Ervice station and they replaced the unit but that was also defective. The
1st problem in the replaced phone was regarding network and i called in
Customer care they suggested me to go to service station then, they
Olved my problem. Again i got same problem regarding speaker and i
End back my phone to the company for repairing and called in customer
Care and they gave me ticket no 14ind[protected] so i complained on the
Ame ticket no that i got replaced phone but that is also defective but customer care told me to get back the phone from service station without repairing will
Try to give you fresh unit against defective unit so i got my phone
Back but customer care couldn't solve my problem and told me to submit
Your phone to service station and i got new job again so i am
Attaching all the job and bill alone with the defective unit. So
I want you to look forward to my problem i am suffering from this
Problem from last so many couple of days i want the solution as early as
Possible. So kindly look forward to my problem i am awaiting your
Answer

I bought hTC desire V Model in MAR-2013 & right from the first day the phone is not good & it is very slow some time restarting automatically. Now the phone is suddenly not got switched off & not Switching on . I went to hTC Service centre they are telling that its having Mother board issue which costs around 6500/-, they also suggests to buy new mobile instaed of repairing it since many new phones with better configurations available for this price. Trusting the brand HTC i bought his mobile but really dissapointed with this brand after buying this mobile. So, what to do ? HTC is charging Mother board repair for 6500 & selling the same new mobile @ 7500/-.How it is justified. They have to provide some solution to this mobile plssssssss.

I bought hTC desire V Model in MAR-2014 & right from the first day the phone is not good & it is very slow some time restarting automatically. Now the phone is suddenly not got switched off & not Switching on . I went to hTC Service centre they are telling that its having Mother board issue which costs around 6500/-, they also suggests to buy new mobile instaed of repairing it since many new phones with better configurations available for this price. Trusting the brand HTC i bought his mobile but really dissapointed with this brand after buying this mobile. So, what to do ? HTC is charging Mother board repair for 6500 & selling the same new mobile @ 7500/-.How it is justified. They have to provide some solution to this mobile plssssssss.

Hello, I have bought this phone on December 12th 2014 not even 2 days, i am facing network issues with my phone. I gave it to the customer care in pune in M.G road service center, They promised me they would return it back to me today i.e Wednesday 12/17/2014 bout no show. i was trying to reach them but no one picked my the phone. This is really frustrating for any one. I think HTC doesn't have any standard any more. Please look into it, I need my phone ASAP or else will reach out to Consumer Court in the near future. Thanks, Murali

Just one month...and some usage days...HTC one M8 ..The Very much Hyped model..Showing touch screen problem..Ok its fine we accept that but the service level atleast they can keep up high to match the customer grievences...TOtally sucks...Its now 15 days now after submitted the mobile at their serivec centre in Mumbai..Today I checked the status the reply is parts are going to expect this saturday and afrter 2 -3 days of that you can call us back to check...How pathetic it is...Its Shame on HTC to provide such a bad service...THats where IPHONE wins in every aspect...5 was IPHONe user and agiin going back to IPhone ...HTC will never grow..AFTER sakes are very important if you dont understand that there is no use to make good phones...Totally disappointed...will never ask any of my friend to BUY HTC

Sir, I have purchase this mobile in the last month of Nov 2014 from CROMA IN SELACT CITY WALK CENTRE SAKET NEW DELHI I am charging this phone daily whole night but I am able to use this for 8 to 9 hrs only I am suffering badly by this please help THANKS FOR EARLY SOLUTION Mohd Shafique mob-[protected] e-mail- mohd.[protected]@gmail.com [protected]@yahoo.com

Hi, While taking photos through rare camera in dark mode (night times in dim light), picture surroundings in screen are appearing pink in colour. Please give a solution for this issue, or do I need to make it to customer service center. Please provide address of HTC service center in Hyderabad.

HI i purchased HTC desire V Mobile in july 2013. This mobile is very worst and very poor performance. i use lots of mobile but this is very poor mobile all of them. and i will not give any friend to reference that purchased HTC brand mobile . HTC Brand very poor performance in mobile. I use mobile and every time working very slow and my mobile is dead suddenly and i went to HTC customer centre. there employee told me total spend 6 thousand rupees. what is this i am very said with HTC desire v .