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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 218

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V
VijayPKini
Jul 25, 2021
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Address: 19 INDRA NEEL BANDRA RECLAMATION, BANDRA WEST, MUMBAI 400050

Invested in Money Multiplier Bond 0498 MMB in Jun 1998.
Bondholder No 3549-330
Certificate No 6697

What is the status?
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (365483) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Ishita212
    Jul 25, 2021
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    I've been an ICICI A/C holder for a long time but have never faced this kind of an issue.

    ICICI Bank has charged Rs. 177 under this category:
    DCARDFEE2961JUN21-MAY 22+GST.

    The date of the transaction (in the app for previous transactions) shows 26th July whereas at the time of writing this it's 25th July (Sunday).

    Also, they've deducted the money for 2022, what kind of a harsh joke is this when it's only 2021?

    What kind of an technical glitch is this? If so, then the amount deducted should be returned immediately because I'm not aware of this kind of charges nor was I informed either by email or sms.

    This is extremely unprofessional, unethical and illegal.

    My money should be credited back immediately.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (366084) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      aadalarasu
      Jul 24, 2021
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      Address: frontier business systems pvt ltd chennai

      Hi sir mam im salary account open before 7 days my salary account not activated my salary account please activated my ver urgent
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (361361) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        Rajat Deshpande
        Jul 24, 2021
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        Unknown auto debit from account

        Hi,
        There has been an unknown autodebit in my account worth ₹4, 800.
        The entry is named ‘ATD/Auto Debit CC0xx2871’
        I do not have any credit card with a number ending with that.
        It is very surprising to see banks like ICICI making such blunders.
        Need this resolved asap....
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        J
        Jegan Vijayan
        Jul 24, 2021
        Resolved
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        Resolved

        Got following message wrongly. I don't have any card

        Dear Customer, please pay the Total Amount Due of Rs. 34981.92 immediately, as non-payment of dues on your Credit Card 4009 will adversely affect your credit history. For details, please call Customer Care. For payment options, visit www.icicibank.com/pay . Please ignore if already paid.
        Sep 5, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 24, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (361384) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Swapnil Khutade
          Jul 24, 2021
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          Resolved

          Had recently used ICICI Fastag for toll service and charges were properly deducted during the journey.
          But suddenly on dated 20th june 2021 i got an sms saying Adjustment Debit for Standard Toll Charges for the Tag Account No. : 25129123 with Ref TripNo:[protected] on Transaction date time[protected]:35:07 for Amount: Rs. 170.00

          ICICI Fastag customer care is always shown busy and you can never contact them for any query. Neither you can email them nor can you get help from ICICI
          Aug 25, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 24, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            D
            deeptisinghal
            Jul 24, 2021
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            Resolved

            I received a sms regarding auto dediction of Rs. 999 from my ICICI bank account without asking any OTP. I didn’t authorize this transaction by amy means.

            Then, how was the transaction approved ?

            Requesting you to look into this matter and share my complaint with other respective teams. And, please share the needful information with me.

            Thanks & Regards
            Deepti Singal
            +91-[protected]
            [protected]@gmail.com
            Sep 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 24, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              B
              Btrvrr
              Jul 23, 2021
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              Address: Ghyug vhhgffgh guuddgbv

              Account and damdam rggvvgh me know if you need anything else from me please let me know
              ICICI Bank customer support has been notified about the posted complaint.
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                T
                Jul 23, 2021
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                Sir, I initiated a payment of Rs 40450 on 16.07.2021 through upi of Imobile app. My account number is[protected]. Payment was made only once and deducted at the same time from my bank account but now in passbook it is being reflected as payment made twice with the same amount of Rs 40450. Thus amount 40450 has been deducted twice from my account. Transaction details are UPI/[protected]/UPI and UPI/[protected].

                I had earlier raised a complaint but I am not satisfied with the received reply. This is a serious case of financial fraud or may be some technical glitch in the system. But I am quite unhappy because I had initiated transaction once but after some hours I found it deducted twice without my authority.Therefore it is requested to take proactive measures to correct the wrong payment done by Imobile app twice and initiate proceedings to revert Rs 40450 to my account immediately please.
                My contact number - [protected]

                Regards
                Rajkumar Tomar
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (357208) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  K
                  Kush kawale
                  Jul 23, 2021
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                  Redemption of deep discount bond icici bank 1996

                  Address: Mumbai

                  Bond No: 1 Ashirwad Deep discount bond
                  Maturity Date: 15th July 2021
                  Maturity Amount: Rs 2 lacs
                  Certificate No:463602
                  Bondholder No: 1482-142
                  Purchase date:15th July 1996
                  Amount Rs 5200 per Bond

                  Banks official says the amount is transfer to Govt account.
                  they say Rs10000 is only we will get..This is really not fair..it seems customers are cheated..request to help out...
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                  F
                  Faiz Dafedar
                  Jul 23, 2021
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                  Why ICICI bank is not accepting Aadhar and Pan cards to correct spelling mistakes in my account, they ask for extra documents such as a driving license and voter id. In 2011, ICICI bank opened my salary account on basis of a PAN card even though there was a spelling mistake. Recently I corrected my pan card. When last month I approached them, they are saying along with Aadhar and Pan cards, I should also produce a driving license. Shame on ICICI for making such a nonsense policy
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (356528) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Shubhneet Srivastava
                    Jul 23, 2021
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                    Hello Sir,

                    I want say that I shubhneet srivastava resident of Mohammad zai, Malkhana Road, shahjahanpur transferred an amount of 11, 800 to the account[protected] instead of other account number by mistake. The transaction remark is "BIL/INFT/[protected]/fees payment/MADHAVRAO SCIND" and transaction date is 06/07/2021. I was not aware about this kind of wrong transaction. It has been an erroneous transaction, I am requesting you to verify this matter.

                    Please find the attachment for more detailing of the transaction.

                    My account details is given below:

                    Account holder Name - Shubhneet Srivastava, C/o Mr. Rakesh Chandra Srivastava

                    Account Number[protected]

                    IFSC Code - ICIC0006281

                    Amount - 11, 800
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (356302) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sidjainp
                      Jul 23, 2021
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                      Resolved

                      There is an unauthorised deduction of Rs 999 from my account with below details

                      12/07/2021 VSI/WWW MONEYCO/[protected]/119318
                      180448/

                      Ac Name - Siddharth Vinodkumar Pagariya
                      Ac No[protected]

                      I did not authorize these transactions
                      Aug 25, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 24, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sharan Godya
                        Jul 23, 2021
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                        Hi - i did not sign up for any services but had INR 826 deducted from my account. Hopefully this is not a scam. Please refund!

                        Details as below:
                        DMC/IN[protected] DP C
                        HGS TILL MAY-21
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (356268) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          sudhakar9666
                          Jul 23, 2021
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                          Resolved

                          Dear Customer, transaction of INR 999.00 done on ICICI Bank Account on 22-Jul-21. Info: VSI*WWW MONEY.

                          I didn't authorize this transaction by any means (OTP or monthly subscription).

                          OTP for the transaction was also not asked for approval, how was the transaction approved?
                          Aug 31, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 24, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (359665) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Ravi2203
                            from Urmar Tanda, Punjab
                            Jul 22, 2021
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                            Resolved

                            Address: icici branch Tandaurmar,Hoshiarpur ,Punjab ,pin 144204

                            I Ravinder Kumar have an account with your bank bearing A/C No[protected] at VPO-Tandaurmar, pin 144204, Punjab . My account was frozed in the month of Apr2020 to date without any intimation to me, both by my home icici branch or by the core banking. I reached to mu home branch twice but no proper action was taken by my branch. i paid so much penalty due to this irregularity. Customer care is not responding well due to corona. Pl look into this matter and clear my account
                            Aug 29, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 24, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Pc2912
                              Jul 22, 2021
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                              Resolved

                              Hi Team,

                              My name is Priyanka. I 'm a TCS employee and when I joined the company 7 years back I was given ICICI food card which got expired on 6/21 .

                              I would need a new card but unable to reach helpdesk and unable to login to portal (showing card invalid status), can you assist me.

                              Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 5000 rupees so plese help.
                              Aug 24, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 24, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (359656) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Sekaranjrs
                                Jul 22, 2021
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                                ICICI has debited silently without any notice prior to the deduction on 27th April Rs. 201.28/- and on 19th July Rs. 418.22/-.

                                I stopped keeping money in the savings account after the first deduction in April.

                                I loaded Rs 1990 /- 0n July to keep the account some amount. ICICI has deducted Rs.418.22 from that saving and made me a fool.

                                Kindly Reverse both these deducted amounts, please.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352714) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Samee2021
                                  Jul 22, 2021
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                                  Address: Gurgaon

                                  I had Purchased Two Bonds of Rs.5200/- for Maturity Amount of Rs.200000/- each. Now when I appoached ICICI I was refused payment of Maturity amonunt stating that the money has been deposited in Govt Account.We should file a case of 420 and cheating against ICICI.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352710) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Samee2021's [Complaint's author] reply, Jul 23, 2021
                                  Pls provide your complete address, Email id and Contact Number including mail to forward the details
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                                    Kiran2580
                                    Jul 21, 2021
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                                    Address: Icici bank

                                    Hloo sir my dad brought 5000 rs deep discount bonds from SCICI limited ..I have original Bond . portfolio number
                                    Please help me out
                                    My dad is no more now.
                                    I'm in a serious condition
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352706) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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