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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 217

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S
Sudheer5607
Jul 28, 2021
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Address: Hyderabad

ICICI bank has deducted a sum of 826 rupees from my account without any intimation and i see the transaction remark as DMC/IN[protected] DP CHGS TILL JUN-21

Transaction Remark : DMC/IN[protected] DP CHGS TILL JUN-21
Amount : 826.00

ICICI bank is already deducted their charges while doing monthly SIP and not sure why you are deducting this additionally which was never discussed or mentioned by bank.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374967) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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I don't see your email id correct in your message.
You have my mail id. pl reach out to me if you cannot share your email id.
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Dear ICICIC team,

i have not heard anything on this here.
Reply
Sudheer5607's [Complaint's author] reply, Aug 3, 2021
Does this Site help the consumers or just link it to the concerned bank customer care.
we need this site's consumer desk to look into the matter as the bank does not give right response.
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    Ayush133
    Jul 28, 2021
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    I am Ayush sudhir singla. 398.48 Rupees has been deducted from my savings account as DP CHGS TILL JUN-21) DP charges on 27/07/2015.

    I have never activated and used my Demat account till now. I haven't received any deduction message to my mobile.
    I want my money back immediately.My Account Number is[protected].
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374958) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      L
      Lee24
      Jul 28, 2021
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      Address: Nagpur

      Hi Team,

      This ridiculous in world of digital and transparency.
      There are unnecessary deductions shown up into my accounts and the one I am more concerned about is of Rs. 826.00. If you have deducted this money why there was no message for this. I came to know only when I checked my statements.
      I want immediate action here, if not I will escalate to higher level and can take pull this to court if required.
      27/07/2021 DMC/IN[protected] DP CHGS TILL JUN-21 Dr. 826.00
      28/07/2021 EBA/NSDL CDSL Chg_270721/[protected] Dr. 4.52
      28/07/2021 EBA/NSDL CDSL Chg_270721/[protected] Dr. 0.80
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374953) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        F
        FHenry
        Jul 28, 2021
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        Address: ICICI Bank Ltd., Galleria Shopping Mall, Hiranandani Gardens, Powai, MumbaiMumbaiMaharashtra, 400076

        I am here to complaint aboout the 344.17 rupees has been deducted from my account on 27-July-2021. I have never used my demat account till now.

        They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also I did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

        When I created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.This is completely unacceptable and please refund my amount. My phone number [[protected]].
        ICICI Bank customer support has been notified about the posted complaint.
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          H
          HenryF
          Jul 28, 2021
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          Address: ICICI Bank Ltd., Galleria Shopping Mall, Hiranandani Gardens, Powai, MumbaiMumbaiMaharashtra, 400076

          I am here to complaint aboout the 344.17 rupees has been deducted from my account on 27-July-2021. I have never used my demat account till now.

          They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also I did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

          When I created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.This is completely unacceptable and please refund my amount. My phone number [[protected]].
          ICICI Bank customer support has been notified about the posted complaint.
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            L
            Lucky Gulab
            from Vasai-Virar, Maharashtra
            Jul 28, 2021
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            Myself Girish, i have been with icici bank since 2014. Each year 826/- rs is deducted from my account without any alert message. I am not using any ICICI demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till july-2021 is shown in the statement. So please make sure to credit the amount which has been debited so far.
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374950) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Reply
            Can you please provide the correct email Id. As I try to send a mail but not able to send on [protected]@icicibank.com
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              M
              Murugesah
              Jul 28, 2021
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              Dear Sir,

              I have not linked my bank account to this credit card account and I have not activated the Auto Debit Option. But the amount has been debited from my account without any information and without my permission.. Due to this Problem i cant able to Maintain Balance to pay other payments.. So Please stop the auto debit options in my account..

              Bank A/c no:[protected]
              Credit card: [protected]

              My Cell no: [protected]
              e-mail: felkon.[protected]@gamil.com

              Thanks

              MURUGESAN K
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374947) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                D
                Durgesh Kumar Verma
                from Delhi, Delhi
                Jul 28, 2021
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                Address: Noida

                Hi,

                I Durgesh Kumar Verma, would like to complaint about wrong deducted balance ₹404.00 at (27 july 2021), ₹122 at (03 Apr 2021) and ₹153 at (29 mar 2021) for DM DP charges of ICICI securities Ltd without any information. I didn't taken this type service ever. I am waiting for refund this amount till now.
                So, Its a humble request that please help me out to refund my 679.00 Rs amount as soon as possible & immediately. I hope you will resolve soon.
                My Icici bank a/c no.[protected]
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374988) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  W
                  wayalsv
                  Jul 27, 2021
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                  Address: Pune

                  I am deepak i m. 465.50 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Jul-21) on 27-Jul-2021.

                  They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                  I need justice and return my money back immediately. My account number is[[protected]].

                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number is [[protected]]
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374984) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Anurag Bishnoi
                    Jul 27, 2021
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                    Address: Chandigarh

                    Amount 826/- till Jun was deducted from my account. I did not know that I have a demat account and I was never told that I will be charged for demat account.

                    Please look into the issue.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374975) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      G
                      GayatriPh
                      Jul 27, 2021
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                      Address: Kothrud, Pune

                      Amount of rs169/- has been deducted from my ICICI account and the transaction message says vsi/amazon ST. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. This debit is done every month!
                      Request for priority attention.
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372929) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        N
                        Nanthini M
                        Jul 27, 2021
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                        Icici direct deduct money for 1 year prime plan but i did not use any benefits and it expired with 6 months please take action
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Shubha Kenkre
                          Jul 27, 2021
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                          To let you know 3i infotech company has sent ne letter to send my bank details for credit o[censored]nclaimed deposit keeping a very short period to reply. I sent cancelled cheque with bank details which they returned saying bank details not update an trfd my hard earned money to Govt. May be I am wrong but being Sr. Citizen they shud have helped. Please help
                          ICICI Bank customer support has been notified about the posted complaint.
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                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372953) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            kesarigowda
                            from Bengaluru, Karnataka
                            Jul 27, 2021
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                            Address: m.g.road, bangalore
                            Website: www.icicibank.com

                            Hi,

                            I had closed my NRI account in 2018, and the bank has failed to close the Demat account associated with my NRI account. On visiting the Demat department they have confirmed me that the Demat associated with my NRI account is closed and only RI related Demat accounts are active, but there is a deduction made from the bank towards my closed demat account. even after several follow up I am not getting any update and money deducted towards the account maintenance.
                            I would need the bank to repay the amount deducted from my account because of the mistake from the bank and I would like to close my account permanently with ICICI bank[protected]
                            regards,
                            Mythri
                            ICICI Bank customer support has been notified about the posted complaint.
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                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372885) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              D
                              Debduti Sen
                              Jul 27, 2021
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                              Resolved

                              Address: Icici bank Baisakhi, Bidhan Nagar-Branch Code: 003971 BG-16, BG Block, Sector II, Bidhannagar, Kolkata, West Bengal 700091

                              Icici bank Baisakhi, Bidhan Nagar-Branch
                              Branch Code: 003971
                              IFSC Code: ICIC0003971
                              Branch: SALT LAKE CITY BAISAKHI
                              MICR Code:[protected]

                              Deducted amount around 1000 rupees
                              Details:
                              1 26/04/2021 26/04/2021 MABchgs-Feb21+GST Rs 654.18
                              226/04/2021 26/04/2021 MABchgs-Mar21+GST Rs 265.85

                              Please guide whom to complain and get the refund, please provide Customer Relationship manager number

                              Icici bank deducts MAB charges without intimating regarding the debit. Eventhough this is silver salary account, As It was opened on zero balance account and now they deducted around 1000 rupees in two slab for MAB charges
                              i am very upset with that account and I need to close this bank account
                              Aug 29, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 27, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372873) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Kanishka_00
                                Jul 27, 2021
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                                9th July
                                The order Cancelled but we didn't recive our Money back
                                ICICI Bank customer support has been notified about the posted complaint.
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                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (371980) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  MohammedAsim
                                  Jul 26, 2021
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                                  Two transaction were made on my savings account, of ₹1941.63 & ₹2329.95 by VIN*GOOGLE ADS1 and VIN*GOOGLE ADS9 respectively, on 26th July 2021.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    S
                                    Shaik AKHIL 9515
                                    from Mumbai, Maharashtra
                                    Jul 26, 2021
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                                    I have made transaction of 5000 at Paytm merchant on july 6 payment was failed but the amount debited from my credit card I have complained on same day the said refund would be on 15 jul but till now no response from icici bank I have contacted their customers care they just put on hold and disconnect call Even their twitter page they didn't reply yet. Please help me out please refund my 5000 asap.
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Pavithra Valapet
                                      Jul 26, 2021
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                                      Fraud amount deducted from ICICI Saving with remark "ADTPSLSIPG"

                                      Hi,

                                      I have reached out to ICICI customer care multiple times today trying to dispute transaction that occured in my saving account with remarks as "Auto-debit" for ADTPSLSIPG on 26th July.

                                      This transaction was not approved by me thro netbanking or phone. Neither have I setup any EMI or autodebit from this account. ICICI bank is not helping to raise this as dispute even though the customer (since 2006) has been...
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                                      S
                                      shaan1303
                                      from Durg, Chhattisgarh
                                      Jul 26, 2021
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                                      Dear team,
                                      I am a relationship manager at ICICI Nandanam. Last month i got two spine surgery and the second one was in may 2021. The recovery process from spinal fusion takes almost 7-8 months to come back to normal. I applied for my transfer to my hometown so that i can take care of myself with my family.

                                      On june 27, my employee relationship manager mailed me that they have found a profile in wealth for me and will confirm about the dates.

                                      But, it has been a month now whenever I mail him, he does not reply and my BM is pressuring me to come to office and join a new branch here.

                                      Please help me out or suggest me the concerned person to contact in my case.
                                      ICICI Bank customer support has been notified about the posted complaint.
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