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3.3
Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 217

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S
Shubha Kenkre
Jul 27, 2021
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To let you know 3i infotech company has sent ne letter to send my bank details for credit o[censored]nclaimed deposit keeping a very short period to reply. I sent cancelled cheque with bank details which they returned saying bank details not update an trfd my hard earned money to Govt. May be I am wrong but being Sr. Citizen they shud have helped. Please help
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372953) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    K
    kesarigowda
    from Bengaluru, Karnataka
    Jul 27, 2021
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    Address: m.g.road, bangalore
    Website: www.icicibank.com

    Hi,

    I had closed my NRI account in 2018, and the bank has failed to close the Demat account associated with my NRI account. On visiting the Demat department they have confirmed me that the Demat associated with my NRI account is closed and only RI related Demat accounts are active, but there is a deduction made from the bank towards my closed demat account. even after several follow up I am not getting any update and money deducted towards the account maintenance.
    I would need the bank to repay the amount deducted from my account because of the mistake from the bank and I would like to close my account permanently with ICICI bank[protected]
    regards,
    Mythri
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372885) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Debduti Sen
      Jul 27, 2021
      Resolved
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      Resolved

      Address: Icici bank Baisakhi, Bidhan Nagar-Branch Code: 003971 BG-16, BG Block, Sector II, Bidhannagar, Kolkata, West Bengal 700091

      Icici bank Baisakhi, Bidhan Nagar-Branch
      Branch Code: 003971
      IFSC Code: ICIC0003971
      Branch: SALT LAKE CITY BAISAKHI
      MICR Code:[protected]

      Deducted amount around 1000 rupees
      Details:
      1 26/04/2021 26/04/2021 MABchgs-Feb21+GST Rs 654.18
      226/04/2021 26/04/2021 MABchgs-Mar21+GST Rs 265.85

      Please guide whom to complain and get the refund, please provide Customer Relationship manager number

      Icici bank deducts MAB charges without intimating regarding the debit. Eventhough this is silver salary account, As It was opened on zero balance account and now they deducted around 1000 rupees in two slab for MAB charges
      i am very upset with that account and I need to close this bank account
      Aug 29, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 27, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (372873) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        Kanishka_00
        Jul 27, 2021
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        9th July
        The order Cancelled but we didn't recive our Money back
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (371980) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          M
          MohammedAsim
          Jul 26, 2021
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          Two transaction were made on my savings account, of ₹1941.63 & ₹2329.95 by VIN*GOOGLE ADS1 and VIN*GOOGLE ADS9 respectively, on 26th July 2021.
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Shaik AKHIL 9515
            from Mumbai, Maharashtra
            Jul 26, 2021
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            I have made transaction of 5000 at Paytm merchant on july 6 payment was failed but the amount debited from my credit card I have complained on same day the said refund would be on 15 jul but till now no response from icici bank I have contacted their customers care they just put on hold and disconnect call Even their twitter page they didn't reply yet. Please help me out please refund my 5000 asap.
            ICICI Bank customer support has been notified about the posted complaint.
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              P
              Pavithra Valapet
              Jul 26, 2021
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              Fraud amount deducted from ICICI Saving with remark "ADTPSLSIPG"

              Hi,

              I have reached out to ICICI customer care multiple times today trying to dispute transaction that occured in my saving account with remarks as "Auto-debit" for ADTPSLSIPG on 26th July.

              This transaction was not approved by me thro netbanking or phone. Neither have I setup any EMI or autodebit from this account. ICICI bank is not helping to raise this as dispute even though the customer (since 2006) has been...
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              S
              shaan1303
              from Durg, Chhattisgarh
              Jul 26, 2021
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              Dear team,
              I am a relationship manager at ICICI Nandanam. Last month i got two spine surgery and the second one was in may 2021. The recovery process from spinal fusion takes almost 7-8 months to come back to normal. I applied for my transfer to my hometown so that i can take care of myself with my family.

              On june 27, my employee relationship manager mailed me that they have found a profile in wealth for me and will confirm about the dates.

              But, it has been a month now whenever I mail him, he does not reply and my BM is pressuring me to come to office and join a new branch here.

              Please help me out or suggest me the concerned person to contact in my case.
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Shubham Singhania
                from Nagpur, Maharashtra
                Jul 26, 2021
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                I have been charged Rs.590 for ECSRTNCHGS i donno what it is and I want it to be refunded asap
                thankyou
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (370076) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vanthana
                  Jul 26, 2021
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                  Address: Batlagundu , dindigul

                  Have opened a salary account with icici.

                  I have not received my debit card but got a mail that it is delivered.
                  ICICI Bank customer support has been notified about the posted complaint.
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                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (368882) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    D
                    dr.devansh
                    Jul 26, 2021
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                    I've done a payment of 5000₹ on 30th june, 2021 to a merchant via scanning QR code, merchant UPI id is: merchant28327.[protected]@aubank
                    UPI ref ID is:[protected]
                    Amount of 5000₹ were deducted from my account but merchant did not receive the same so i had to pay extra 5000₹ to merchant.
                    According to merchant's bank statements no amount was received from my side and i got my amount deducted.
                    I want to know the status of my money.
                    My upi id is: [protected]@okicici
                    ICICI Bank customer support has been notified about the posted complaint.
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                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (368869) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      R
                      RajashriR
                      Jul 26, 2021
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                      Deducted amount of 590/- rs from my account

                      There has been a debit of rs 590/- from my account with the description as RTN CHG-INSUFFICIENT FUNDS.
                      Can you please explain why it's been so....
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                      S
                      Seeda Srikanth
                      Jul 26, 2021
                      Resolved
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                      Resolved

                      Hi my name is sreekanth as I am a existing client for icici, but, I am Facing a issue regarding ecstrnn charges which I don't know, this charges are happening more than than 5 times in a month I don't know what ### it is kindly let me know the solution as early possible
                      Jul 26, 2021
                      Complaint marked as Resolved 
                      I didn't get any calls or messages from the bank not even once while the deduction happening because of this I didn't kept any money in this account from last six months but yesterday my friend sent me some amount like 5000 rs I checked everything gone like 590/- 8 times and remaining for 1 time regarding this I spoke to customer care also This is my number 8897587764
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 26, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Machine37
                        Jul 25, 2021
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                        On 23rd July, I got msg o[censored]pgrading my Debit Card whereas I didn't upgrade any of my card. I was charged approx 600rs. Today I got msg of debiting 192rs of my primary debit card while it was provided free of cost at the time of opening Savings Account immediately. Also, today I got charged 4000rs for funding some account no. BANK DIDN'T TELL ME ABOUT THE CHARGES AT THE TIME OF OPENING ACCOUNT!
                        ICICI Bank customer support has been notified about the posted complaint.
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                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (369197) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          V
                          Vaibhav2003
                          Jul 25, 2021
                          Resolved
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                          Resolved

                          I use ICICI bank credit card. They have charged annual renewal of one card which I do not use. I tried their customer care number but can never connect to customer care executive. Dropped a mail to them did not receive any response. Posted complaint on their website, still no response.
                          Aug 29, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 26, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (369976) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Ritesh5567
                            Jul 25, 2021
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                            Resolved

                            I had raised request for Amazon Pay Credit card however even after providing below details my request got rejected.
                            1. Pan card, Aadhar card
                            2. My Organization details

                            Even after contacting customer care they are giving below comments"new credit card is evaluated on a combination of parameters such as income, credit history, payment track record of other loans and credit cards (if any), etc." however this is the first bank where i have seen that application got rejected even without taking income proof. Also in terms of paying other loan I have never missed any installment.

                            Kindly let me know reason for which my Application[protected] got rejected.
                            Aug 26, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 26, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            View replies
                            Dear Praveen,

                            Thanks for giving below standard copy paste explanation however it is no where mentioned what was the exact reason for my application[protected] to be rejected.

                            Instead of giving such unnecessary explanation, Kindly be on point that without even uploading any salary proof why my application got rejected directly.

                            Regards,
                            Ritesh
                            Hide quoted text

                            On Mon, 26 Jul, 2021, 7:19 pm, wrote:
                            Dear Customer,

                            Greetings from ICICI Bank.

                            Hope you and your loved ones are healthy and safe.

                            We have received your Amazon Pay ICICI Bank Credit Card application vide Application Reference Number[protected]. Based on the information provided by you and our consideration of the same as per the below mentioned criteria, we regret to inform you that we are unable to offer you the Credit Card.

                            Eligibility criteria of ICICI Bank.

                            Viability of proposed purposes of the credit facility.

                            Past borrowings of the applicant.

                            Prior experience of the applicant in respect of the proposed purposes.

                            Regulatory and statutory provisions governing ICICI Bank.

                            The above mentioned criteria do not necessarily imply your adverse creditworthiness. You may apply again for an Amazon Pay ICICI Bank Credit Card after six months.

                            We once again thank you for the interest in Amazon Pay ICICI Bank Credit Card.

                            Thank you for giving us the opportunity to serve.

                            Bank Digitally and Stay Safe!

                            Sincerely,

                            Praveen
                            Customer Service Officer
                            ICICI Bank Limited
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                              G
                              Gopal Singh Jassal
                              Jul 25, 2021
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                              From cibil i check on my name two credit cards are active but i v not any single one credit card.s stop these cards and take action on those who use these cards.
                              Gopal singh
                              Ph.no.[protected]
                              ICICI Bank customer support has been notified about the posted complaint.
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                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (365470) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                Manumanmadha
                                Jul 25, 2021
                                Resolved
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                                Address: SC street line no 4,RR colony metturu bit 3 Irapadu village, kotturu mandal,srikakulam dist,532459.

                                In my account 1600 money debited in 2 months of time in 4 times without intimation, transaction type was like NACH charges why this much amount charged how without intimation, credit my money to my account immediately, customer care numbers are not connected properly waste of my money waste of my time immediately resolution required
                                Aug 26, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 26, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (368905) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  M
                                  melicia ferns
                                  Jul 25, 2021
                                  Resolved
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                                  I would like to bring to your notice that Rupees 999 was deducted just now from my account without my consent.
                                  Attaching below the message and pic transactions detail.

                                  Very disappointing with this.

                                  Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX243 on 25-JUL-21. Info: VSI*AMAZON ST. The Available Balance is INR 19, 839.74. Call on 18002662 for dispute or SMS BLOCK 243 to [protected] .
                                  Aug 29, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 26, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (368902) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  View replies
                                  The money was debited without OTP number for the bank. Its suprisingly. Thank you for looking into this matter
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                                    V
                                    VijayPKini
                                    Jul 25, 2021
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                                    Address: 19 INDRA NEEL BANDRA RECLAMATION, BANDRA WEST, MUMBAI 400050
                                    Website: Redemption money not received

                                    Invested in Ashirwad Deep Discount Bond in July 1996
                                    Bondholder No 1116-297
                                    Certificate No 39391

                                    When we will get this Money?
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (365486) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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