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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Dec 13, 2025

Complaints 23740

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14271

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9469

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ICICI Bank reviews & complaints page 217

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Hello Sir,

I want say that I shubhneet srivastava resident of Mohammad zai, Malkhana Road, shahjahanpur transferred an amount of 11, 800 to the account[protected] instead of other account number by mistake. The transaction remark is "BIL/INFT/[protected]/fees payment/MADHAVRAO SCIND" and transaction date is 06/07/2021. I was not aware about this kind of wrong transaction. It has been an erroneous transaction, I am requesting you to verify this matter.

Please find the attachment for more detailing of the transaction.

My account details is given below:

Account holder Name - Shubhneet Srivastava, C/o Mr. Rakesh Chandra Srivastava

Account Number[protected]

IFSC Code - ICIC0006281

Amount - 11, 800

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 23, 2021

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (356302) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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There is an unauthorised deduction of Rs 999 from my account with below details

12/07/2021 VSI/WWW MONEYCO/[protected]/119318
180448/

Ac Name - Siddharth Vinodkumar Pagariya
Ac No[protected]

I did not authorize these transactions

Aug 25, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hi - i did not sign up for any services but had INR 826 deducted from my account. Hopefully this is not a scam. Please refund!

Details as below:
DMC/IN[protected] DP C
HGS TILL MAY-21

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 23, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (356268) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Customer, transaction of INR 999.00 done on ICICI Bank Account on 22-Jul-21. Info: VSI*WWW MONEY.

I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

+1 photos

Aug 31, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (359665) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: icici branch Tandaurmar,Hoshiarpur ,Punjab ,pin 144204

I Ravinder Kumar have an account with your bank bearing A/C No[protected] at VPO-Tandaurmar, pin 144204, Punjab . My account was frozed in the month of Apr2020 to date without any intimation to me, both by my home icici branch or by the core banking. I reached to mu home branch twice but no proper action was taken by my branch. i paid so much penalty due to this irregularity. Customer care is not responding well due to corona. Pl look into this matter and clear my account

+2 photos

Aug 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hi Team,

My name is Priyanka. I 'm a TCS employee and when I joined the company 7 years back I was given ICICI food card which got expired on 6/21 .

I would need a new card but unable to reach helpdesk and unable to login to portal (showing card invalid status), can you assist me.

Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 5000 rupees so plese help.

Aug 24, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (359656) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI has debited silently without any notice prior to the deduction on 27th April Rs. 201.28/- and on 19th July Rs. 418.22/-.

I stopped keeping money in the savings account after the first deduction in April.

I loaded Rs 1990 /- 0n July to keep the account some amount. ICICI has deducted Rs.418.22 from that saving and made me a fool.

Kindly Reverse both these deducted amounts, please.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 22, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352714) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Gurgaon

I had Purchased Two Bonds of Rs.5200/- for Maturity Amount of Rs.200000/- each. Now when I appoached ICICI I was refused payment of Maturity amonunt stating that the money has been deposited in Govt Account.We should file a case of 420 and cheating against ICICI.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 22, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352710) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Samee2021's [Complaint's author] reply, Jul 23, 2021

Pls provide your complete address, Email id and Contact Number including mail to forward the details

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Address: Icici bank

Hloo sir my dad brought 5000 rs deep discount bonds from SCICI limited ..I have original Bond . portfolio number
Please help me out
My dad is no more now.
I'm in a serious condition

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 22, 2021

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352706) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Sir, I have got a personal loan from Yes bank. I am paying the loan regularly due date of the loan is actually not known sometimes it gets deducted on the 3rd, 7th, 8th of every month. Whenever the ECS of the yes bank is produced so many times I get my amount deducted from ICICI as [ ECS RTN CHGS ]. This started happening after the first covid season of 2020 till now . Why this is happening I am unable to understand, as there is a clause which states that once bounced cannot be produced again without customer approval or knowledge. If any dues are there should have been collected from the customer the same month or at least the next month. Kindly help me please . For further communication mail me at [protected]@gmail.com

Aug 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Delhi

Rs.999 deducted from Saving Account stating

[protected] VSI/Moneycontro/[protected]/[protected]/ 999.00 DR

I am a IT Professional and this sort of thing has happened first time, i take care of all junk data, mails, no unnecessary apps or sites to visit.
Please help.

email - [protected]@yahoo.com
Nitin Singhal
Saving A/c 6298 - Rohini Branch

ICICI Bank customer support has been notified about the posted complaint.

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N

Nitin Singhal - MaxRan

Jul 21, 2021

tcsplindia at yahoo dot com

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I am facing very very bad experience by icici credit card. i have outstanding amount is about 55000. agents are calling more than 50 times in a day.
getting threats from the agents everyday. i told them that i was getting salary issues from the current organization so i resigned. i am joing another organization on 16th aug so I'll start paying my credit card emi from September. but no one is there to understand. they doesn't let me work keep called keep threatening me.

name prashant kumar
contact number [protected]

+2 photos

Aug 26, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: jaipur rajasthan

Dear team
Please Check My Account Detail Last 2 months Bank Amount deduction bank Charge Very Hi Please Check Since 2008 i have account in Rajasthan bank but bank convert in Private bank in icici And Now Bank Doing Fraud With Customer. in one month bank charge 2 time

Mahesh kumar
mob [protected]

Aug 22, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Bhayandar east

E jab bhi online account open karta hu mujhe 404 ka error aa raha he plz help why ?

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 21, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (349199) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Jaipur

My 240 rs debited at 12:52 PM on 21 july from my ICICI account (without authorization)
Info:- VIN*FACBK V9.[protected]/[protected]
Recieved message on my mobile
Name- Yugam Ghogia

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 21, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (349203) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Credit card ending 9005.
bank charged me rs 750 as late fee & rs 135 as gst, total amount rs 885.
total outstanding payment due on ICICI I MOBILE APP was 0.
rs 885 was charged without my fault.
at first bank refused to register my complaint.
but with the help of consumercomplaints.in i was able to get refund of partial payment of rs 750.
but now bank refuses to refund rs 135 which was deducted under the head of GST.
bank official called me & clearly metioned they will not refund rs 135 at any cost.

why should i bear the expenses without any fault.
pls raise my concern to banks senior most officials & help me to get refund of rs 135 which was charged without my fault
i am attaching screenshot of the reply which bank gave me.

+1 photos

ICICI Bank customer support has been notified about the posted complaint.

Jul 21, 2021

Updated by Babblu1 i have attached snapshot of amount charged by bank.
rs 750 is refunded,
now bank refused to refund rs 135

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There is an unauthorised deduction of Rs 999 from my account with below details

21/07/2021 MSI/PAY WWW MON/[protected]/173454

There is no clear information of this transaction
I did not authorize this transactions
No OTP was received

Please look into it.

Aug 23, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352652) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hai Team,

I don't why you're debit this amount in my last transaction 590, 590, 490. My loans are cleared in August 2020 for dmi finance but why now you're debited this. Please clear this issue and refund my amount either I need to take serious action on this. In this pandemic I don't have job too and I applied for my pf now you eaten this amount you guys please refund my amount.

+1 photos

Sep 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have an Amazon pay icici credit card, I made a purchase on 13th February 21 in amazon and paid the credit card bill through amazon on 21st March 21. The problen is I am still getting the payment due notification in amazon and it's including interested on that amount every month, I called icici customer care but they were not helpful at all. Please help.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352676) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Aug 06, 2021

Updated by Ritz0112 Got no update on this, don't even know whether this email id is valid. Please help.

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Dear Sir/Mam,

I have a Amazon pay ICICI Bank credit card for the billing cycle of June 2021 i earned some 16000 points on my credit card spending.

My Statement Generation date was 6th July 2021 & as per Terms and Conditions the said Rewards need to be transfered in amazon pay wallet within 3 days but its been more than 10 days they have not yet transferred the same.

I Also Contacted Customer Care they are also not responding to my queries i also mailed them but they did not reply to my actual query.

Sep 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (352668) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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