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Idea Cellular Complaints & Reviews

3.2
Last updated Apr 19, 2024
Complaints 16713
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9872
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Idea Cellular Phone Numbers

Toll free
1800 270 0000
1034
475
Mobile
+91 95 9400 4000
752
371
Fax
+91 79 2323 2251

Idea Cellular Website

Idea Cellular Head Office Address

Suman Tower, Plot No. 18, Sector 11
Gandhinagar
Gandhinagar District
Gujarat
India
382011

Idea Cellular reviews & complaints page 359

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A
amarsingh 81571
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Product team without inform convert 999 pack postpaid bill back

Address:Gwalior, Madhya Pradesh, 474001
Website:[email protected]

Dear Team
Communicat to me 499 pack and subscribe to 999 plan without information so please check status proper and I have cunbance 499 pack so please reverse my charge last bill because your note proper communication and without inform change my bill pack Rr. 999 kindly Webe my charges
My complaint no
Communication Id C1-[protected].Thank you....
+2 photos
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R
Rishan143
from Lalitpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the interdisciplinary act of a senior customer care executive.

Address:753002

It was just a call to the customer care for the enquiry of a offer, to which the first executive suggested to have a talk with his senior. The senior executive so called
Mr. Jagjit Nayak was unable to be provide any details of the offer was insisting to put off the call. Again when I asked asked him to register a complaint in favor of him, He persuading this to have no relation with the call and that they have no information about...
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J
Jyothi Nagesan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid sim billing continues with non use also

Address:Krishna, Andhra Pradesh, 522501
Website:IDEA Cellular

I have ported my Airtel sim no to Idea in Dec 2016 and since the sim is misplaced I have not made any calls since Jan 2017.
But the bills keep coming and when an Idea guy called I told him to send me the call log...How can they bill me without even checking the call log.
Further I wrote to them to shift my No.[protected] to prepaid but till date nothing happened.
Such things should not happen with any reputed network.br...
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K
kaushikrohit54
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Idea Sim Closed after 3 months

Address:121004
Website:www.ideacellular.com

Hi, I purchased my choice postpaid idea number before 6 months,
I pay bill completely and after 4 months I port number from postpaid to prepaid,
Suddenly My number closed without any message and mail.

I emailed to idea customer service and visited three times to My idea store,
But they only said we can't do anything now number re-generated.

My idea number: [protected]
Alternate no....
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S
Sunil Sabale
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My postpaid numbers 7208847428 & 9870966331 (using under corporate plan ebu 99 gtech) charged for cug calling

Address:Raigad, Maharashtra, 410218

I am using ebu 99 gtech (710) post plan for both of the above mobile numbers since couple of years where i was offered free cug service between both the numbers along with free 500 minutes/month local calls.
Now, suddenly i noticed that my cug was deactivated without any prior intimation on 23rd february 2017 and i have been charged for february and march 2017 bills for my cug calling which i noticed later (Bill cycle is 23rd to 22nd...
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P
Praphull Dekhane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Give me reason of portability cancellation

Address:Ratnagiri, Maharashtra, 410505

I am praphull anand dekhane my number is [protected].i give request for portability from idea to airtel this request is cancel by you without informing me.
I got following massage:
Dear Customer, your porting request for mobile no. [protected] to Airtel has been rejected by your current operator as Contractual Obligation Violation. For more details, please contact your operator.

Please give me details of cancelation...
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S
sumahesh
from Delhi, Delhi
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Not activation

Address:627116
Website:[email protected]

I purchased new sim no : [protected] on 27/03/17.But not activated sim.so please activation for sim no [protected]....
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N
Nagaraj S D
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to Prepaid Connection

Address:560066
Website:Idea service center

Dear sir/madam

I Nagaraj a customer of postpaid service of IDEA cellular Ltd;
I approached to Idea service center in ITPL Bangalore about 2 months earlier with a request to change my postpaid service into prepaid, they clearly deny and said issue is beyond their authority and refer me to other service center..

They only converted prepaid to postpaid.
Now they telling we don't have authority change...
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B
blwkundan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About wrong billing charges

Address:110041

To:-
Idea Coustmer Care Manager

Ref: Mobile No. [protected]

Sir/Madam,

My concern about the bill for my billing period is as under:
I am very frustrated with wrong billing charges. I have been charged with some random subscription services worth
feture charges 75.00 wrong charge
VAS Charges 1478.48 wrong charge
Roaming charges 33.70 ok
service tax 278 extra...
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P
Prakaash Jayakumar
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid conversion pathetic service

Address:Chennai, Tamil Nadu, 600044

I have applied for postpaid to prepaid conversion. First they received all my outstanding balance and they said 2 days your mobile no will be deactivated. But now more than 8 days my SIM has no service. If I contact, customer care they asked to contact prepaid customer care. If I contact prepaid care, they said to contact showroom. Showroom not picking phone. Very pathetic service. My no [protected]...
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MSK Mohammad Shavez khan
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill regarding (waiver issue) wrong commitment

Address:Bhopal, Madhya Pradesh, 462038

I am mohammad shavez khan my idea post paid mo.no. [protected], [protected], [protected].
this idea bill consentent bpo no. [protected] se mujhe commit kiya gaya ke aapka waiver ho jayga but aaj tak koi process nahi hui he. aur baad me second no. se 1 month baad call aaya ke sir aapka payment kar diye waiver nahi hoga aapka.rong commiit kar ke no. band kar diya he mera aur 13 march se mera no. band kar rakha he paymentki wajah se.Plz solve...
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S
sanjay mankoskar
from Yamunanagar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Automatic download of mydala service

Address:Nashik, Maharashtra, 422003
Website:mydala

Sir,
From my main balance rs. 29/- has been deducted stating i have downloaded online purchase app. Mydala something which i don't know & which i have not done. Your customer care executive mr. Ishaq khan was very rude & simply terminated my call. I'm totally takenaback & disappointed by your service. Please lodge my complaint. I don't want that mydala app service & refund my money back & tell ur customer care personal to be more...
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R
Ranjan nandanwade
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unbilled billing usage detail

Address:560066
Website:[email protected]

I am using idia postpaid service number [protected] my plan is 349 unlimited local and std my current bill 306.00
But my unbilled usege showing 705 rupees
I am call customers care but no any budy response my billing detail.
I using this number only incoming calls but anbilled amount showings 705 rupees
My date 16th to 15th but 11 days unbiled usege showing 705 rupees i not paying thise amount.
I am paying...
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D
divakar ram
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threatening call

Address:Chennai, Tamil Nadu, 600077

Myself divakar . i have purchased a idea postpaid sim [protected] during august month 2016 and paying bills regularly .but during december 2016 i keep on getting messages to pay bill for [protected] number. i contacted idea and said i am no way connected to [protected] number. they said to write a mail to idea cellular regarding this issue.i mailed and got reply that "pls ignore such messages and sorry for the inconvience caused to you.but few...
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S
saral8989
from Kanpur, Uttar Pradesh
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Please convert recharge 99 net pack to balance

Address:Kanpur, Uttar Pradesh

Dear sir
I reacharged rs 99 to his no. [protected] to bailence but its change to net pack . so i want to plz convert 99 rs net pack to mobile bailence.

date ragard
28.03.2017 saral dwivedi...
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K
Kantha Perumal
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Complaint regarding SIM activation

Address:600087

This is Azharrudeen from chennai, i bought a new Idea SIM last sunday[protected] for Rs 199 at 7pm approximately, the sales person told me the sim offers 30GB per day and unlimited calls for all operators for three months, i gave my Adhar ID proof along with my passport size photo. He told me the SIM will be activated at 10pm same day itself (sunday), but till now it is not activated, i called the help line to ask about this they told...
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K
Khushbu Rani
from Noida, Uttar Pradesh
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Double plan & illegal charges in corporate postpaid bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.ideacellular.com

I am using corporate postpaid series [protected]-[protected]. bill due date is 27th of every month.
for M/S JAIEESPY TECHKART PVT. LTD.
Registered phone no. [protected], Account id[protected], Registered mail id is [protected]@outlook.com
I changed my plan on 28 feb, 2017 but your company has added both the plan charges to the bill previous as well as new plan.
When we ask them to rectify the bill they say that they...
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P
Pankaj_jth
from Jabalpur, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Port request reject

Address:Bhopal, Madhya Pradesh

Hello,

i have make porting request ([protected]) my request rejected due to overdue amount but my idea account have (-201Outstanding) balance more then the bill amt. kindly take action . ever worst experience with idea ....
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R
ramnagpure
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sim does not working incoming or outgoing calls

Address:Nagpur, Maharashtra, 441302

I cant receive the incoming calls, only small ring is heard and then mobile phone cut the call, I see the miss call on screen. another problem is I cant call anybody it doesn't respond me, no tik tik is heard of no any volume but msg are working, so please tell me what I do for my phone well working, from yesterday i.e. 27 march about 5.o clock at afternoon my phone not working...
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M
Miruthan
from Tirur, Kerala
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Not responding in my call in idea customer care

Address:600077

Am recharge in ussd *800*193#. but rechaged in 194 pack.
i call custumer care he is no responce. he telling is it's my foult. but it's not my fault i dial *800*193#...
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