IndiaBulls Complaints & Reviews

I have given all my dues but my daily limit has not been active and I also want to increase my daily limit as I'm eligible for it

I have never applied for this loan and there was a loan amount of 2500 on my credit report which went over due to 24, 649. Someone used my information and took the loan. Please close this account and rectify the error, else I'm filing a complaint with RBI ombudsman. The loan account number is CL24177918.

Hi,

I made the entire payment Via link shared by you support team on 8th March tiwards subscription fee for the month of March 2022 for Dhani One freedom credit line. WHY IS IT STILL SHOWING DUE IN THE DHANI APP ?????

Please update the payment of 1651 towards the subscription fee for the One freedom credit line for the month of March 2022 IMMEDIATELY, as I do not want any further trouble or any NEGETIVE DPD or late payment report in CIBIL, Experian or any other credit bureau.

I made this subscription payment on the 8th of March 2022 so that it is credited towards the one freedom subscription fee on or before the due date so NO LATE PAYMENT fee is charged or NO late payment is reported in CIBIL, SO WHY IS IT Still SHOWING SUBSCRIPTION PAYMENT DUE IN THE Dhani APP ??.

This payment was made through the Razorpay link shared in my email by your support team, as the wallet limit got exhausted for the month of March 2022 !!

Kindly immediately & Urgently Update the payment of 1651 towards which I already paid on 8th March 2022 for one freedom subscription fee for March 2022. - SCREENSHOT of PAYMENT PROOF ATTACHED ALONG WITH PAYMENT ID.

I paid my dues on 14 march and they are showing we are working on increasing your credit limit how long it will take? and even tho i said i will pay their agents forced me to pay and took me away from home and forcefully told me to pay on the spot is this behavior appropriate? please increase my limit assp

I have no pending dues in my Dhani freedom card.but still they have entered a fake report in my cibil which affected my cibil score very vadly.
Talked to many executives and mailed multiple times..
No resolution given to me.

Hi my self shwetha I have dhani one freedom card as I activated subscription of one freedom card and I used for one month and I forgot to pay subscription fees if we use r not we need to pay subscription fees as I seen 15000 needs to pay for subscription so I paid 15000 but dey dint updated in app if called customer care they told it will take 48 hours but no use again I paid 1500 for nxt month subscription again same not updated now they are telling to pay Rs 18000 I contacted them but no proper response plz look into it solve the issue am ready to close all accounts from that dhani people

My money got deducted on 11th of Feb and i have been told multiples of lies from customer support that you will get your money back first one told me that you will get your refund within 10 working days and when I called them after 10 working days they started fooling me each and every time they tell that sir you will get your refund within 24hrs but it's been 33days now and i totally frustrated with this dhani customer support and this worst and blood sucking complant.kindly take serious action against this company because after giving all the details bank statement bank reference number they customer support are trained to fool people.i have all the recording and mails which I had it from them
Name-ashutosh Ranjan
Email-ashutoshsingh[protected]@gmail.com

I want to close my dhani account Close my All Services and Send me Account Closing Statement, as I have not used a Single Rupee

Because of their continuos harrasment and torture like sending court notices through mails and messages, threatening by sending agents to home
I PAID FOR THE LOANS WHICH I DIDNT TOOK EVEN AFTER PAYING COMPLETELY THEY KEPT 0.75 BALANACE AND AS IT IS NOT ALLOWING ME TO PAY THAT AGAIN THEY ARE CHARGING LIKE 1400+ FOR 0.75RS.

I CALLED TO THEIR CUSTOMER CARE AND MAILED ALL THE PROOFS OF BANK STATEMENTS WALLET STATEMENTS AND UPI STATEMENTS TOO AND

THEY PROMISED ME I WILL GET REFUND IN 24 TO 48 HOURS. NOW 5 DAYS ARE OVER YET I DIDNT GET ANY RESOLUTION.

I have 1600 rs in dhani wallet and my due amount is only 500 rs still I am getting error of insufficient wallet balance so kindly help i don't want any charges for their technical issue if I make due payment amount get credited in dhani wallet but due payment not happen so help

How i change mobile number of dhani ASAP account

Dear Team,

I'm attaching all the details in the mail.

Ikea.in say transaction declined we not received money

Dhani say transaction was done successfully

Requesting you to kindly go through the details and initiate my refund as earliest as possible.Its been almost 2 months that I have been chasing this issue.

I have attached all the required details here, hoping for the clear and quick end resolution ASAP.

1.[protected]

2.04.01.2022

3. 33318/-

4.ikea.india

5. Abort decline

6.copy of transaction slip

I transferred 9000 from Adani wallet to number [protected] however this was the wrong number and immediately I reported it as well as I received a text if it is a wrong number and if it is not me then I can report and I can get my money refunded back again I added 9000 in my wallet and I transferred it to my friends Dani Wallet the number is [protected] however my friend also didn't receive this money and I have raised a complaint twice and thrice only once I have received a call back from the customer support and she told me that I will receive my money back in next 48 hours however it is more than seven days and I have not received my money yet I would request the team to check in into it and please transfer my money as soon as possible because it's a very big amount and I am without my money left

I am a Dhani One Freedom Credit Line User since last 7 months. They gave me a credit limit of 25000 from the very first month, for which a subscription fee of 499 is charged per month now I hqve limit of 35000 and with a monthly fees of 707 including gst. Now, since last two months, I am not able to use my credit limit for more than 13000 respectively. Until the 15th of the month, the daily credit limit is active and once I use the card 4-5 times, they inactivate my credit limit, even when my total credit limit is not exhausted now the limit of the day has been reduced to 5% it used to be 10% of the day. Even after payment of all the first installments of my EMIs, in the middle of the month, they ask me to pay full amount of all the remaining EMIs before the due date at the option of increasing my credit limit, which I do not want to increase. Again and again, the app will prompt that to activate my credit line again, I'll have to pay the full amount of all the remaining EMIs. I don't understand why they're creating this facility of EMI, and then suddenly asking to pay the full amount at once. So, I am paying the subscription charges for converting my payments to easy EMIs and then I'm not able to use the facility. The customer support number and e-mail is totally ridiculous. The call always gets on hold for 30 minutes and then it would automatically disconnect. It happens daily with me. The email support always stops with the same auto-generated responses and a reminder to pay the full amount to activate my credit line.
Now, after all these details, if anyone from the team is reading this, please tell me for what previlege am I paying the subscription amount. Just for the plastic card which simply sits inside my wallet because I can really use it at the end of the month, which is the time when salaried persons actually require additional help. Is this not cheating and scamming?
I really need help a genuine help please help me with this 🙏🏻

Fake dhani app fake rules and fake costmare care

[Resolved] IndiaBulls — Indiabulls Dhani Freedom Card Spend Repayment-Recovery Agent Harassment
R
Renukadev VM
from Coimbatore, Tamil Nadu
Dec 29, 2021
Mar 10, 2022

I have One Freedom Card from Indiabulls Dhani, Every month 26th They Convert my Freedom card Spend into Credit Loan and I have to pay back as 3 EMI's. They will directly Deduct from My bank account on 5th of Every month. Last Month They Wrongly Calculated the Transaction instead of Rs.16, 500 and Created Loan for Rs.22, 965 (Loan id- HLKVID6JLFNWJRX) . So I didn't pay the EMI and Asked them to Correct my Loan amount and then I will pay. I raised complaint Via email and Contacting their customer care. Finally i got call from their team to revise my Loan amount.T hey updated the Loan Amount to Rs.16, 500 and send payment link to make Revised EMI amount. In-between Two Recovery Agents come to my residence without informing me When i am at my office.They Spoke abusively to my neighbor and Called me via neighbor phone.I explained them that there was a mistake in my loan and i raised complaint in DHANI and its under process. But they are not ready to listen and asking me to pay Loan amount again and again and shouting infront of all of my neighbors, They didn't stop witht that, They went to my Hubby's Mothers residence by Showing our proofs to that Area people. Finally they met my Sister in law and Spoke to her abusively like giving warning using Bad words and Shouting, Everyone gathered infront of her house and it was very shamefull moment for us. This is unacceptable Behaviour from Dhani Recovery Agents. Dhani India Bulls should take action againt them. I will not stop untill they take action proper action.

Dear Team,

I have used dhani card only one time and then pay the due by saying deactivate my card because it not needful for me.

But inspite of deactivating the card they keep on asking me the money and calling me 100times a day ..every time i pay the amount they put it in the subscription plan and saying your amount is due this is a complete fraud my number is -[protected].

Kindly help me out.

Dear Sir,
It is very much saddened and i am very much disappointed with dhani services.
As per the foreclose statement received on Feb 24th from Mr. Nabil i was informed to pay amount of 2681.50 before 26th. As per advised i have closed my loan - IPERCHE[protected] paid amount of 2681.50 on 26th.
Then why my cheque has bounced on March 6th. Who will take this responsibility ? and dhani app of my loan still shows active.
I need dhani to stop debiting my account
Do the stop payment immediately and revert the cheque bounced charges ASAP
I have sent 15 emails with all payments details attached still no response.
Every time they email that the executive will get in touch to resolve but nobody calls or address the complaint.
Expecting your cooperation and support.

Also I need dhani to send my NOC immediately.

Best Regards
Akther
[protected]@yahoo.com

I have Dhani one freedom card, I paid all my dues on 28 Jan 2022 and unistalled Dhani app on 30th Jan 2022, my CREDit limit was only INR 5000 when I uninstalled. I dont know how did my CREDit limit increased to INR 25000 when i did not pay the subscription. Now I have been told to make INR 8000 for transactions dome on 1st to 6th Feb 2022. I am shocked and not able to understand how come i used dhani app after uninstalling the app. I have told this almost to 100 calls that i have attended. These ### are calling me every 20 mins and harassing me. Because of Dhani my BP has increased, if anything happens to me then Dhani and Indiabulls will be responsible.

Date: 9th March, Phone number: [protected]. I had made two transfers from my wallet to bank account following which my money was deducted from wallet but transfer to bank account was not done. This app is a scam. How can I get my money back.