IndiaBulls Complaints & Reviews

I have a one freedom loan running with indiabulls loan account no. IDOFDEL11264637. I was unable to pay emi on time as i lost my job and was facing financial difficulties. Your agent with the name of NIYAZ AHMED, mobile number [protected] they visited my house and spoke unruly with my Father That guy NIYAZ AHMED said he will not go away from my home as his manager has told him to do so. I will file an fir against both of them and with the bank indiabulls. This is very very unacceptable, my FATHER was alone at home HE got frightened. I urge people reading this message to never ever bank with indiabulls.

Apr 9, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2022

IndiaBulls Customer Care's response Dear Pujit,

Our team tried to contact you but couldn't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Sahil, Team Dhani

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

My Dhani one freedom card no is [protected]. The outstanding due on my card is INR 1470 and due date(s) are 16th Mar’22 and 16th Apr’22. However, I wish to pay my dues and discontinue my card right away. As I’m trying to do that it won’t allow me to do so. Kindly help me with it as I don’t wish to use the card any further and want to close it right away. I have been trying to reach out to Dhani but I am not getting proper response from them. This card comes with a monthly subscription fees which is 499+taxes in my case which I don’t wish to pay any further and want to make complete payment against the outstanding and close the account but due to a technical glitch in Dhani app which I feel has been purposefully bugged in it to deprive those who wish to close their account as they want them to pay monthly subscription fee till the time EMI are not paid back. I am fearful now that this is a scam where in once you fall into their trap there is no going back. This malicious intent of Dhani and India Bulls made me regret on my decision of having gone for their product in the first place.

Kindly look into it and do the needful to help close my complain.

Apr 21, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 08, 2022

IndiaBulls Customer Care's response Dear Saad,

We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Neha, Team Dhani

Mar 09, 2022

Updated by Saadquest I received a mail last night with attached foreclosure form with the total amount I needed to make payment against mentioned on it. The mail stated that the payment link would be shared with me in next 4 hours and last date of making the payment is 10th Mar’22. I have been waiting ever since but payment link is yet to be sent. How am I supposed to make the payment by tomorrow if I don’t have a payment link as it’s not happening through app(video of payment getting failed already shared with you over mail)

Mar 10, 2022

Updated by Saadquest It’s been almost two days since I last got an update from Dhani that they’d be sharing a payment link but so far I haven’t recd any. How am I supposed to make the payment as payment is not happening through their app since the EMI is not due yet… ?? There is no provision to make complete payment against Future EMIs. I even shared a video with them on mail where it can be seen that while I’m trying to make the payment through app, it is not going through. I’m yet to get a revert from them on the same.

Verified Support

Mar 11, 2022

IndiaBulls Customer Care's response Dear Saad,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani

Mar 14, 2022

Updated by Saadquest Hi,

The payment link was shared to me on 11th Mar'22 and I made the payment of INR 1470 against my upcoming EMI/dues through UPI on the same day(vide payment id- pay_J5nqRp9zxCMT) against the UPI ID- indiabullsconsumerfinancelimited.[protected]@sbi. I received the acknowledge mail from Dhani for receival of payment on the same day(pls refer enclosed pics). However, as I checked in Dhani app, the status is yet to be updated and it's still showing upcoming EMIs of INR 736 and INR 734, I am not able to close my card through app. Kindly look into this and close my card and confirm. Pls note that I should not be charged with subscription fee anymore.

Verified Support

Mar 14, 2022

IndiaBulls Customer Care's response Dear Saad,

We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Neha, Team Dhani

Mar 17, 2022

Updated by Saadquest Still no update from Dhani on my complaint. I am still getting mails for payment of EMI, my payment is still not updated on Dhani app, I am yet to get a reply from them. This has become a horror now where in I am subject to constant harassment and extortion from Dhani with no support whatsoever despite of making the payment and producing all the relevant proofs on mail with Dhani support team as well as here. I wan to escalate my case with higher authorities of Dhani and planning to go to social media tagging Dhani and India bulls owners so that they should know the way their customers are cheated.

Verified Support

Mar 19, 2022

IndiaBulls Customer Care's response Dear Saad,

We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue is resolved at the earliest.

Neha, Team Dhani.

Verified Support

May 08, 2022

IndiaBulls Customer Care's response Dear Saad,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani

View replies

V

Venkateshwar Pottabathini

from Mumbai, Maharashtra

Mar 8, 2022

Dhani One Freedom Card is completely useless card as these fraud people charge @72% a year as a subscription fees and gives only 12-24% cashback which is illegal and fraud. They charged almost 48-60% interest a year after deducting cashback which is crime and needs to take legal action against these people. We are filing a PIL against these fraud people in the coming days. If any one has been victim of these fraud people then you can contact us on [protected] or email us on [protected]@gmail.com.

Reply

Saadquest's [Complaint's author] reply, Mar 17, 2022

Hi you can write yo me on saadquestatgmaildotcom

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 18, 2022

Verified Support

Dear Saad,

We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue is resolved at the earliest.

Neha, Team Dhani.

Reply

S

Saadquest

from Mumbai, Maharashtra

Mar 18, 2022

Really.. I am getting incessant calls, mails and messages to repay my supposed due EMI against the the amount that I’ve already paid 4 days back. In 4 days you couldn’t update the payment.. neither is your app updated.. what kind of a consumer finance company are you running here.. trying to take your customers for a ride??

For the past two weeks I’ve been mailing you, following up with you to close my account, did all what was told by you but still my plan is yet to be cancelled. I am getting reminders to make payments.. next what, will you be sending the recovery agents to me.. ?? It has been one of my life’s biggest mistakes to have gone for Dhani and I will regret that always. I have started tagging your entire team(Ritu Puri, Suchit Mishra, Sameer Gehlaut, Vipin Chaudhary and Rajeev Lochan Agrawal) on Linked in and will further name and shame you on other platforms and take legal discourse if needed too. You are compelling me to use your service, even when I don’t want to use it, not letting me opt out of it even when there’s nothing due on me and want to extort money in the name of subscription fees, this is harassment and extortion. I have screenshots of payments, acknowledgement mail from Dhani which I am going to publish on all the social media platforms including Dhani home page on linkedin, facebook and tag your team. Other customers and those who are planning to buy Dhani product should also know what they’re up for.

Reply

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 21, 2022

Verified Support

Dear Saad,

We are looking into your concern on priority and will get back to you with an update shortly. Appreciate your patience.

Neha, Team Dhani

Reply

Saadquest's [Complaint's author] reply, Mar 21, 2022

Till date my account is not closed with Dhani, I made complete payment on 14th Mar’22 against upcoming dues through the payment link you shared but still the account is active and now you’ve charged me with subscription fees for second month too. The amount of INR 1470 as mentioned on the payment link shared by you was paid by me against my upcoming EMIs of INR 736 and 734 due on 16th Mar’22 and 16th Apr’22 respectively, however, it has been used against settlement of second EMI of INR 736 and second month subscription fees of INR 589 and remainder of INR 145 is showing as credit balance with you, post adjustment of the same it is showing outstanding amount of addl INR 589 to be paid on 16th Apr’22 against 3rd EMI.
Despite of so many mails, intimations, requests and follow ups nothing has been done from your end to address my concern and you have charged me with subscription fee for second month too despite of making foreclosure payment against total due on 14th Mar’22 itself hence there’s no question of charging second month’s subscription fees which falls due on 16th. This is forgery and I am going to file a case against you in consumer forum.

Saadquest's [Complaint's author] reply, Apr 2, 2022

Is there any one who take cognisance of the complaints lodged on this portal or is it all just a sham.. I have been following up since almost a month now but yet to get a solution and the party in question is just fooling around, they couldn’t provide me with a closure after one whole month despite of paying all the dues and the governing authority here is keeping quiet.. they don’t respond on mails other than posting standard no-reply mails which are good for nothing.. they’re so thick skinned that don’t even reply on social media.. what do I do.. if I don’t get justice here either then where am I supposed to go.. ???

S

Saadquest

from Mumbai, Maharashtra

Mar 29, 2022

Still no update.. no reply.. no mail.. no call.. i wish there was someone to look into the customer complaints lodged on this portal as the company in question(Dhani) has gone completely rogue and there’s no control on it’s wrong doings

Reply

IndiaBulls Customer Care's response, Mar 30, 2022

Verified Support

Dear Saad,

This is taking longer than usual. Please allow us some more time request your patience in the interim.

Neha, Team Dhani

S

Saadquest

from Mumbai, Maharashtra

Apr 8, 2022

It’s been more than a month of following up but still no resolution from Dhani and no intervention from the moderator/arbitrator of this consumer complaint cell in this. I just can’t curse myself enough and thag fateful day when I dealt with Dhani. I have lost my trust in all the financial institutions and consumer complaint cells like these

Reply

IndiaBulls Customer Care's response, Apr 9, 2022

Verified Support

Dear Saad,

We do understand that just expressing words would not help. However, we would like to assure you that we are working continuously to ensure that your issue is resolved at the earliest.

Neha, Team Dhani.

Helpful

1 other people found this review helpful

1 found this helpful

6 Comments

Post your Comment

Comment Guidelines

I mistakenly mistype account number while transferring money from my wallet to my bank account and i have checked with the bank if there is any account same as i entered so cleared that there is no such bank account . And still I didn’t received my refund and have mailed them issue but no reply
Email:[protected]@gmail.com

+1 photos

Mar 8, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2022

IndiaBulls Customer Care's response Dear Siddharth,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: hariana

On 16st January 2022 RS1936 transaction successful & money wasn't added to dhani wallet but debited from my account. dhani customer care said that amount will get refunded in 5-7 days but it's been approximate 50 days still not got back.

+1 photos

Apr 11, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2022

IndiaBulls Customer Care's response Dear AVIJIT,

your remarks have been noted and shared with the concerned team. Request for your patience in the interim.

Sahil, Team Dhani

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 7, 2022

Verified Support

Dear Avijit,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Neha, Team Dhani

Reply

Avijit1200's [Complaint's author] reply, Mar 7, 2022

I am send mail([email protected]) bank statement and 2 screenshots.

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 13, 2022

Verified Support

Dear Avijit,

Our team connected with you & we hope, we were able to help you in a best possible way. However, should you require any further assistance in future; do feel free to reach out to us. We'll ensure to take care of your requirements/concerns.

Jatin, Team Dhani

Reply

Helpful

1 other people found this review helpful

1 found this helpful

2 Comments

Post your Comment

Comment Guidelines

Address: Delhiobiw

I want my NOC from Dhani Please provide...
Name - Mohmmad Khalid
Mobile - [protected]

IndiaBulls customer support has been notified about the posted complaint.

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 6, 2022

Verified Support

Dear Mohmmad Khalid,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Jatin, Team Dhani

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I am a customer of dhani one freedom card.i have paid monthly subscription charges which is Rs.589/- company offers me paid this charges to avail daily credit limit in dhani one freedom credit card.but till now not active.i have several times called and email but every time they are told you card is activated.If this company not given me any service then I want to back my money which i have paid

Apr 9, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2022

IndiaBulls Customer Care's response Dear Saikat,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Neha, Team Dhani

Mar 08, 2022

Updated by SAIKAT KUMAR PANDIT Madam my problem still not not solved.i am share my alternative number [protected] please solve my problem

Verified Support

Mar 09, 2022

IndiaBulls Customer Care's response Dear Saikat,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Sahil, Team Dhani

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 28, 2022

Verified Support

Dear Saikat,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear IndiaBulls team,
i received a call today afternoon from your agent and says that i have to pay 10, 000 of my card use but the case is i never apply for your card.

the agent told me the correct address and my documents are right but
there is lawlessness in it neither my phone is same or not my email id in that particular account and not my photo is on your profile how could anyone use my id's to apply for your card without any verification by your agents and if the profile is verified then which of your agent is verified, go and ask this from your agent your recovery agent is come to which is given to my id infect I've leave my old address 2 years ago after your agent come to my old address and start asking for me by my name one of my known person give him my number and my new address the after your agent has called me then only i know this is happening

first of all how is this even possible

and also your recovery agent told me one email Id & one phone number which is defiantly not mine

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 07, 2022

IndiaBulls Customer Care's response Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani

Verified Support

Mar 18, 2022

IndiaBulls Customer Care's response Dear Customer,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani

Apr 07, 2022

Updated by resh_ami As I receive call from Neha behalf Dhani she told me to chek if any lander by name dhani is in your cibil list but that time I haven't seen any and now what I see is this (please find the attached image) i red the many articles these days about how froud is going in your platform by New Delhi-based cyber crime expert Amit Dubey and so on

By one single loophole in your system and it's used anyone's pan card for instent token loans
Please look into this my cibil score is shattered by this

View replies

resh_ami

from New Delhi, Delhi

Mar 14, 2022

[protected]

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Dear Support Team,
On dated 20 Feb 2022 at 05.24pm i got the Message from Noida PayTM saying that mine credit card used for Rs.9942.5.
Same time within 15 mins i called to Dhani Customer Care and informed that Card yet not delivered to me and how come transaction done and asked them to stop the payment before card settlement (batch close), in revert they said mine complain had been lodged and asked me to put one email on [protected]@dhani.com.I put the email for the same, but after next day i got call from Dhani to pay the money which was fraudly done.

This is very serious issue where all the card details reached to Fraud people and they used for fraud transaction.

Kindly look for solution.

I

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

IndiaBulls Customer Care's response Dear Anand Singh,

We are here to solve your problem, please DM us via m.me/dhaniapp or leave your number at [protected]@dhani.com and we will call you right back. You can also choose to call us a time of your convenience at[protected] anytime from 8 am to 8 pm. Thanks,

Jatin, Team Dhani

Mar 06, 2022

Updated by AnandSingh32 Hi Jatin,
My number is [protected]

Mar 16, 2022

Updated by AnandSingh32 Still problem yet not solved and i m getting frequent calls from Dhani Office /person asking to pay the money, even today got a call from [protected] /Tushar saying calling from Dhani Vikhroli mumbai head branch who used abusive language and forcing to pay the money

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 7, 2022

Verified Support

"Dear Anand Singh,

we regret the inconvenience you have faced. Request you to share your contact number via and we shall get in touch with you at the earliest.

Jatin, Team Dhani"

Reply

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 17, 2022

Verified Support

"Dear Anand Singh,

we regret the inconvenience caused to you. Please share your contact details/number via private message/DM and our team shall get in touch with you at the earliest. Alternatively, you may also call us at a time of your convenience at[protected] anytime from 8 am to 8 pm.

Jatin, Team Dhani"

Reply

Helpful

Found this helpful?

2 Comments

Post your Comment

Comment Guidelines

Address: Mumbai

My mobile number is [protected]. I have never used dhani one freedom card in past but mistakenly register for dhani one freedom card. They charge me monthly around 200 rupees without my consent. Today I got call from dhani one freedom card regarding pay all due today which is around Rs.1200.They have charge me this amount without my consent as a subscription charge and I have never used such card. I would like to request this company to delete this subscription as soon as possible and I will never pay such due which is charged me without my consent.

IndiaBulls customer support has been notified about the posted complaint.

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 6, 2022

Verified Support

"Dear Customer,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Jatin, Team Dhani"

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

Myself Rohit Dave. I have taken some loan on dhani one freedom card. I have paid all my loans on the time. But today there is overdue of 1886rs. So what can I do please solve my issue as soon as possible. I'm sharing some Screenshots so u can take action instantly. N please solve this issue as soon as possible.thank you

+5 photos

Mar 6, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

IndiaBulls Customer Care's response "Dear Rohit Dave,

We are marking this query as closed. Do let us know if you need any help regarding any product/service on the Dhani App.

Jatin, Team Dhani"

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata

Website: www.dhani.com

I was taken credit line loan of rs 5250.00 for 12 months emi. After some month i got a call and a offer as they said discount foreclosure of rs 4600.00 and after the payment i will get noc via mail. All the evidence call recording video recording screenshots i have. So after some days i got many calls from dhani and they said payment pending didn’t closed my loan. Indiabull is a fake cheater fraud company. Facing so much harassments from there side only. Please don’t take any kind of loans from this company.
My name is Amit kumar halder
My agreement id is:[protected]

+2 photos

Apr 6, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

IndiaBulls Customer Care's response Dear Amit Halde,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Jatin, Team Dhani

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: vivekananda nagar, andul road, howrah

The Manager,
Dhani One Freedom Card
India Bulls dhani, New Delhi
State: Delhi, Pincode: 110001
Date: 04/03/2022.

Subject:Complaint about an unauthorized transaction of dhani one freedom card.

Respected Sir/ Madam,
This is to inform you that my name is Nayan Chandra Das and I am your company old customer & I hold a dhani one freedom credit card and Loan account in your branch. My card number is [protected]. I am writing this to bring into your concern that on 02/03/2022 to till date, a transaction of 50, 000 amount
was debited from my account having transaction ID not show, only for debit AMOUMT AND DATE show and starting the transaction mid-night 12.00 a.m. and continue transaction. I beg to inform you that this transaction was not carried out by me in any physical or online form. I am quite surprised to mention that this might be a fraudulent transaction.
I request you to kindly stop all payments from my dhani one freedom card till the date this issue is resolved and freeze my account for all online and offline transactions. Kindly, look into the matter and guide me through the best possible solution to this problem. I shall be highly obliged for your kind support.

Thanking You,
Yours Truly,
(Account Holder’s Signature)
Nayan Chandra Das
Contact Number- [protected]

Apr 6, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

IndiaBulls Customer Care's response "Dear Nayan Chandra Das,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Jatin, Team Dhani"

May 15, 2022

Updated by nayan chandra das don't resolve my issue.

May 15, 2022

Updated by nayan chandra das dear
I know i have not received your customer care call, because your customer care officer continues to pressure created on my home & also me, and continue to tell me dhani freedom outstanding amount of immediate clear.

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

I need to change my mobile number so that I can get regular updates and can also login to check my loan details. I am sick and tired of trying to reach the customer care. All numbers are either busy or out of order. I have also sent mails but I get a response saying once details are updated nothing can be changed. Then you have a pathetic system. My old number is [protected] which I don't have now. New number is [protected]. Email: rajanikanth.[protected]@gmail.com and loan account number: PL04537938. I hope this can be resolved at least now.

Apr 7, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2022

IndiaBulls Customer Care's response Dear R K RAJANIKHANTH IYER,

We understand that our team got in touch with you regarding your query and shared the requisite information. Do let us know if you need assistance with anything else.

Neha, Team Dhani

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Post your Comment

Comment Guidelines

Address: Sri Ganganagar

Sir,
i have taken the loan of 2000 from dhani app and from my account whatever charges are they deducted from my account but after they call my for closing my account and they promise me when i will pay the complete payment they will stop ecs nach charges from my account but after complete payment still ecs nach charges are deducting from my account and they dont pick up my phone after the payment is done.
so kindely stop...

+2 photos

Helpful

Found this helpful?

Write a comment

I have a Dhani Freedom Card with limit of Rs. 50, 000 and daily limit of Rs. 5000.

I kept using the card and when I reached at ₹35, 000, it showed Due Now of Rs. 14, 000 despite Rs. 1, 667. When I called them, they started referring some random terms and conditions. I didn’t find those terms anywhere. What I know is that when I use 900 today then Due Now should be 300 and next due after 30 days. I paid my EMI in advance even of April month as well.
And now they have reduced the daily credit limit to Rs. 2500. This is literally a cheating in disguise. When I confronted on call, they hung up.
Really bad service. And I am not going to pay whatever the hell in Due Now is showing when my next due date is in April month. I am entitled to pay Due Now of Rs. 1667 not of 14, 000.
My contact details: [protected]

Apr 6, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2022

IndiaBulls Customer Care's response "Dear Customer,

Our team tried to contact you but could't get through. We request you to provide an alternate number via DM m.me/dhaniapp One of our representatives will contact you shortly in this regards.

Jatin, Team Dhani"

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Hyderabad,jubilee hills, road no 3

I'm GUTURTHI Bhaskar Ram loan no: 80968087 they given in approval letter for loan amount 8lakhs with 6.9% interest but loan amount is not added to my account till now.. I paid a lot of amount on to their account totally 43000/- but they said u still have to pay 15500/- for processing charges and then u get the amount form Reserve Bank of India ..that manager and executive which are from Hyderabad road no:3 office, they said u applied for higher amount so RBI is asking TDS, processing charges, first emi I paid that amount simultaneously totally 43000/- rupees for their various accounts I had all proofs of that payment.. But finally loan amount not added they were scolding me and my mind is felt alot I decided to commit suicide but that manager said lastly you pay 15500/- rupees u will get ur loan amount within 5 mins...then how did I get that much of amount...plz I'm requesting u sir plz plz solve my problem whether it is fake plz refund my amount back or it is real plz disburse loan amount as soon as possible... I add some images which r they send to me...

+4 photos

IndiaBulls customer support has been notified about the posted complaint.

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 5, 2022

Verified Support

Dear Bhaskar Ram,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I never expected such a cheap service from dhani group... Really a worst service ever i have ever seen... You guys give me a credit limit asked me to pay subscription fee of 235+18%tax... After using about 25% or 30% of the available limit you guys blocking the card. Your email support customer team sucks. They always gives me the readymade template answers. No one even cares to read my email.. even your nodal office doesn't cares to reply your customers email... Now you have reduced my daily limit even without asking me... I paid the subscription for 10k limit with daily usage limit of 1k... Not for 500rs i demand a refund and I'll close my account once i clear my dues...

My registered mobile number is [protected]

IndiaBulls customer support has been notified about the posted complaint.

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 6, 2022

Verified Support

Dear Customer,

We understand that our team is in touch with you and assisting you in this regard. Please let us know if we can help you with anything else.

Jatin, Team Dhani

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I am Anuj Dhiman & i ordered medicine from Dhani but due to late delivery i cancel the order, that was prepaid order after that i did not get my refund, I urgently need that
My order id is :- EP2841952

IndiaBulls customer support has been notified about the posted complaint.

View replies

A

Anuj2306

from Jabalpur, Madhya Pradesh

Mar 6, 2022

Someone please help

Reply

Helpful

1 other people found this review helpful

1 found this helpful

1 Comment

Post your Comment

Comment Guidelines

Address: Pune

Hello, There is Fraud transaction on my Dhani Card which was not activate by me and it says you have used the card and there is some amount which is to be paid by me.

2 Transaction done on the card today Dated - 02.03.2022

Registered mobile number - [protected]

IndiaBulls customer support has been notified about the posted complaint.

View replies

IndiaBulls Customer Care

from Noida, Uttar Pradesh

Mar 3, 2022

Verified Support

Dear Customer,

We understand you here, However, please share your contact details via m.me/dhaniapp for our record and we will quickly resolve your issue.

Neha, Team Dhani

Reply

Helpful

Found this helpful?

1 Comment

Post your Comment

Comment Guidelines

I transfered amount from my dhani wallet to Bank account today morning around 7:30am. But till 9:30 account not credited. Then i called Dhani Customer care and they said since its a non buisness working hrs it will be credited by 1PM. Till 1:30 it sill not credited and called back and this time the person informed that the bank working hr will start from 10:30 Am so by 3:00pm the amount will be credited to Bank . Even by 3:30pm still not credited and this time i called them again. Guess what the response, again same reason as we have done the transaction during non working hrs it will be credited by tomorrow morning. If Gpay, Bhim and Phonepe can transfer immediately, then how come dhani cant do. Bcause it seems like they are trying to scam.Better not to trust Dhani and urge everyone to keep away from them. My email id [protected]@gmail.com

Apr 3, 2022

Complaint marked as Resolved

IndiaBulls customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2022

IndiaBulls Customer Care's response Dear Customer,

We regret the inconvenience you have faced. Request you to share your contact number and we shall get in touch with you at the earliest.

Neha, Team Dhani

IndiaBulls Complaints & Reviews

File a complaint to IndiaBulls

IndiaBulls reviews & complaints page 17

Recovery Agent Harassment 2

Post your Comment

Dhani One Freedom Card closure not happening

Post your Comment

Dhani money transfer wallet to bank

Post your Comment

Refund issue

Post your Comment

No Objection Certificate (NOC)

Post your Comment

Paid subscription charges but daily limit inactive

Post your Comment

I am complaining about fraud of dhani one freedom card

Post your Comment

Fraud Transaction

Post your Comment

Indiabulls Dhani One freedom card related complaint

Post your Comment

I have paid all loans but still overdue

Post your Comment

Foreclosure loan still showing pending payments and hitting on my credit score

Post your Comment

Complaint about an unauthorized transaction of dhani one freedom card

Post your Comment

Change of mobile number

Post your Comment

After complete payment ecs nach charges are applying in my account

Irregularity in Due Now

Post your Comment

I applied for personal loan last four days back but amount is not disbursed till now..plz check it is fake or real

Post your Comment

Blocking the card/decreasing my limit without my permission

Post your Comment

I cancel my order but did not get refund

Post your Comment

Fraud Trisection against Dhani Freedom card

Post your Comment

Dhani Wallet to Bank Transfer scam

Post your Comment

Related businesses