Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Dear Sir,

I wish to say that against my booking on 17-07-10 vide PNR No: [protected], i could not travel on the same since the train was running late by mor than three hours. Thus i had filed TDR on 18-07-10 with Reference No: ekt[protected] and accepted with status of GGM Approved.

I could received back my money on[protected] but the amount is only 50% of ticket amount. I herewith provide the details...

I have been trying to book Tatkal online since about a week. My internet speed is 3 MBPS. However when I access the site before 8 am (around 7:59 am) the site is very fast. But at around 8 am when I try the site goes out of order and gives me a "Service Unavailable" error. I personally feel that the consumers are purposefully manipulated so that the travel agents get the advantage. Otherwise how is that the site works perfectly...

I have IRCTC Shubh Yatra membership through SBI card. However when I log in to my account it says that I am not a shubh yatra user.

I sent a mail to [protected]@irctc.co.in asking them to activate my membership to my IRCTC account. However I got a reply two weeks later about how to redeem Shubh Yatra points....

I have been trying to book tickets from Bangalore to Chennai through IRCTC site on 23.12.10 and 24.12.10. Though the site says that booking is available from 8.00 am, it is impossible to gain entry before 8.45am. By that time, all the tickets available through Tatkal are already booked and only wait listed seats are available. I have faced similar situations before also. One would like to know as to how these seats are booked except with...

This time I ensured to have 4MbPS broadband line before i tried booking a online tatkah ticket at IRCTC site but still the same problem of timed out. Does IRCTC has any other excuse. They can't blame windows as it was MAC OS this time with all cookies/history/temp files cleared. ping at irctc website came 220ms. Tracert was absolutly fine and was complete in 9 hops. Do you ppl need any other tech details to accept that IRCTC is playing...

It has been almost 2 year and 5 month and i have sent 10-20 email but all the time i heard that it is in progresss.
Pls let me know the process to complain in higher othority or tell me the process to clain it through consumer forum.
I think this is not the way to treate With Customer. Tell me the time duration when this issue can be solved and i get my money.


old email sent:
We are unable to...

Hi Sir,

I have booked two tickets from IRCTC under PNR Number [protected] and [protected] But the trains were late for more than 6 hours and according to rules of IRCTC,They should refund my miney back which is not yet happened since last 4 months,

Could you please take necessary actions on this?

Regards,
Bhushan...

Dear Sir,

I am having my user account on IRCTC Portal to book the tickets as I am a frequent traveler but on Saturday when I was in need of having the entire history of tickets booked from my account I found that only it was showing me the latest 12 tickets but I need the history of tickets booked from January 2010 till December 2010 with details like :-
1. Booking Date
2. Journey Date
3....

sir,
today i was booking e-ticket and at last stage the server got hanged they took the money but their was no information of if the ticket has been created or not..
it just said transaction failed..
its their responsibility to return money as soon as possible...

SUB.:- COMPLAINT FOR MISLEADING THE PASSENGERS
REF.:-PNR NO. [protected] (ROU-HWH)
The above mentioned Ticket / PNR was issued to me (Booking Date 22 Nov; 2010) for the travelling by 8006 Koraput Howrah Express for the Date of Journey 05 Dec; 2010 by 2nd AC, between the sector Rourkela to Howrah.
But when I reached the station at Rourkela to board the train I was totally shocked to know that the particular train is on...

i made a ticket on 9th Dec, but after click pay option suddenly the server got down, so that i could'nt get the complete ticket. after that i made second ticket of same date and same destination point and this time i got the comlete ticket with delivery report. but irctc deduct payment twice for a single ticket from my PNB Debit cum ATM card. so plz refund the payment of that ticket which i could'nt get. my irctc ID is bhopalsndp...

sir, when I booked my ticket throgh irctc portal today i.e on 10/11/2010 my ticket was not booked & an error saying "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&" was appeared, and no other deatils were received then & thereafter as i waited more than required.
My booking history also was not showing any bookings as expected. so kindly look into...

Dear Sir,
Ihad booked one railway 3AC ticket (Rs. 1871/-) for two in tatkal quota in Shivganga exp (2560) from new delhi to allahabad jn on 20/01/2010 for journey on 21/01/2010. Transaction ID-[protected] & PNR No:[protected]. Unfortunately train was cancelled due to heavy fog and we booked another train ticket at same day to kanpur and boarded for same. I filed TDR for cancelled train refund on 27/01/2010. I also contacted...

Dear sir,
I booked two tickets from howrah to dehradun on the doon express on 8th December 2010 from the irctc website. The first transaction id was [protected]IG35346446 and the second transaction Id was [protected]IG35346703. The bank details are provided are provided below. However I had some urgent family business and had to cancel both the tickets. Problem lies in the fact that one of the transaction [protected]IG35346446 is...

There is a landline number 23747238 connected at IRCTC (Indian railway catering & Tourism Corporation)
office at IRCA building near new delhi railway station. My broadband connection is not working from last 20 days.
Last complaint i logged at 23nNovember 2010. Complaint number is[protected]. No action has been taken yet
from MTNL.My office work is getting effected because lacking of internet availability.Today...

I have booked one Tatkal ticket from Hyderabad to Lucknow, while booking it shows WL/1, second day morning it shows B1-16, CNF (Confirmed), while going checked again, it shows WL/1.

I have all the proofs to prove them, they are cheating public.

Can you help me to get justice so that this should not happen to others.
It is small SCAM but people involved from broker to officer....

Sir,
I have tried to book a ticket from Hydrabad(HYB) to Shornur(SRR) using SBI ASSOCIATE INTERNET BANKING.
My account is debted Rs.385.
But the transaction history shows its failed and the ticket is not booked.
My username is :srikar8890
I lost the cash please give it back
The SBT Account Number:[protected]

I am giving the details of the booking and the error report.
...

Dear Sir,
I had booked eticket from IRCTC through their website www.irctc.co.in. The train was subsequently cancelled and I filed for TDR. The details are as under:
PNR No.: [protected]
Transaction ID: [protected]
Journey From: Nagpur (NGP)
Journey To: Durg (DURG)
Train No.: 2410
Class: Sleeper
Date of Journey: January 19, 2010

Date of Filing TDR: January 25, 2010
Reason...

I had booked the railway ticket through irctc.co.in site.During the journey time, I forgot to take the ticket printout.When the Ticket examinar asked the ticket, Luckily i had a high end mobile(HTC Desire) through which i can browse internet.I showed him the ticket which is present in irctc.co.in in booked history option.Even then TC charged me Rs 50 for not carrying the printout.I would suggest the IRCTC to validate the tickets shown from...

I, Ch.K.Durga Prasad lingam, from Eluru, West Godavari District, Eluru of Andhra Pradesh booked e-ticket Transaction ID [protected] on 1.12.2010 through irctc site but the login was failed at last step of transaction. an amount of Rs.351/- was deducted from the debit card of SBI, Vatluru branch of Eluru account No. [protected]. then i tried second time i got e-ticket from Yesvanthpur to Rajahmundry in the name of the my son Mr.Ch.rohitraviteja...