Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

My complaint is about the hidden charges of IRCTC..

Every time i booked a ticket from IRCTC the amount of 11.00 is automatically deducted from my bank account. & it happened 9 times since Jan 2011 in 2 months.

i have contacted to [protected]@irctc.co.in but there is no such reply from them.

regards

Arun
[protected]...

sir i have raised complain for my refund my ticket but from the TDR department they are not responding the detail of the tickets are

Fwd: TDR has been canceled due to passenger traveled on this ticket but know one traveled on this ticket and one of my ticket is under process form June not processed for last June





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manish...

IRCTC E TICKT AGENTS CANNOT BOOK TATKAL TICKET BETWEEN 8 TO 9AM WHY??

SIR,
I AM A E TICKET AGENT I GOT THAT THE IRCTC AGENTS CANNOT BOOK TATKAL TICKETS AT THE TIME 8 TO 9AM. THIS IS NOT FAIR FOR THE AGENTS WHOSE LIFE IS DEPENDS ON ETICKETS. WE HAVE PAID THE AMOUNT THAT WAS ASKED FOR US FOR THE FRENCHISEE FOR THE IRCTC, ONE WHO DO THE FRAUD HE MUST BE PUNISHED BUT THIS IS WRONG THAT WE ALL BE PUNISHED FOR THAT,...

Sir
I was transacted with the IRCTC dated 17/1/11, transaction ID is[protected] and[protected], which is failed transaction of amounting Rs 2204/- each. My SBI Account has been debited two times with the amount Rs 2204/- each. after that dated 19/1/11 my account was credited for the same amount but after two days later dated 21/1/11 my accout again debited by Rs 2204/-. and I have complained with IRCTC again and again. assurance...

The irctc site remains down all the time. How are we supposed to cancel the tickets if we dont want to travel? I have lost my money twice only because the ticket could not be cancelled. These are so corrupt that they could not handle the requests. I am so mind rite now cause since last two days i am trying to book a ticket and cancel one. Does irctc has any answer here. Use good hosting - load balanced servers. Why would u make us miserable??...

I would like to know why there is a heavy cancellation charges levied on waitlist ticket. Consumer suffers by paying more for takal ticets with a hope that it will get through and again huge amount is spent by calling 139 to check the confirmation status. Can someone expalin what will be the loss for Indiain Railway or IRCTC to obtain more than 50% of ticket charge from us. It is the common man who suffers with this wait listed tickets. Why...

Hi,

I am trying to login to IRCTC site between 8:00am to 8:15am, not able to login gives " Session Time out" and "page cannot display"
I am trying to book normal 90 days booking.
But not able to login at 8:00AM

After 8:15 i am able to login.

But 8:15 i am getting waiting list ticket.

Can you all please help to login at 8:00AM in the morning So...

Dear sir on 9th nov after boarding the train and was sechduel to leat at 4:30 pm
and the ticket was checked then was annoinced trainc is 30 mins late . then at 5 pm no annoucment
then we all passgenger want to station master cabin he said the secd train was stalled at some station
will take 30 more minite we waited and at 7 pm they announced train cancelled saince the tran connectind had derailed in betn and we couldnt...

UNBLE TO GET SHUBH YATRA USER/PASS
WHEN I HAVE SENT MAIL TO [protected]@irctc.co.in 16 TIMES IN LAST 20 DAYS NO REPLY
WHEN I CALL IRCTC HELPLINE THEY ARE ASKING ME TO SPEAK TO CUSTOMER CARE 39021212 AND WHEN I SPOKE TO THEM THEY ARE ASKING ME TO MAIL TO [protected]@irctc.co.in.SO IT HAS BECOME A VICIOUS CIRCLE.
PLEASE HELP....

Worst customer Support provided by IRCTC and Shubh Yatra Service.

I applied for SBI Railway Card on www.irctc.co.in. They issue me Shubh Yatra Card. This is only membership card having no profit of saving Transation charges.

Making fool of customer. Government want to earn more from IRCTC Website.

Please be careful and donot apply for SBI Railway card and Shubh yatra card.

Regardsbr...

we tried to book train ticket by irctc website so, whenever we are trying to login morning 8:00am that time these irctc dogs website speed will very very Low. after book all tatkal tickets they will start to provide fast speed, irctc is really fully cheating.

do not waste ur time with these stupid irctc staff...

I booked a ticket for a journey from Bangalore to Shimoga and the amount has been deducted from Karnataka Bank but the ticket is not booked. Here are the details

Ticket History
Pnr Number: 0 Transaction ID: [protected] Train No: 16227
Train Name: SHIMOGA EXPRESS From Station: (SBC) To Station: (SME)
Date Of Journey: 21-Feb-2011 Class: SL Boarding: (SBC)
Resv Upto: (SME) Date Of Booking: 14-Feb-2011...

Dear sir
I am a consumer of your bank since last six years. Since the issuing of ATM card I am unable to book my IRCTC eticket through your debit card. I made oral complaints for several times at SBI Deshlahara Complex Durg, (branch code 30347) but to my dismay every time I was replied that the issue would be resolved very soon. Today too I did the same but it remained unsolved.
If SBI. being the top bank in India, produces...

My name is Ashok kumar Vemula.My Emai Id:[protected]@in.com.I had booked 4 tickets from Warangal to Visaq by IRCTC website 2 tickets confomed and other two is cancelled at the time of charting.TC said that cancelled Ticket Amount is Automatically send to my bank accounty. The transaction details Shown below.Iam till not receiving any amount from the company even the tickets are auto cancelled

Transaction Details
PNR Number:...

dear sir
i have not recieved the refund for my ticket which was cancelled on 23 jan 2011. the train was DDN MASS EXP. train no was 12688
pnr no was [protected] transaction id was [protected]. reciept no is[protected]. i would be highly obliged if the concening officer may look into his matter an d i may get my refunded amount.......

Sir,
I have booked ticket in Indian Railway,
While travelling, I have booked meals. I have provided meals but not water, I have demanded for it.
Then, I have been deeply insulted by the canteen manager with abusing language and told he don't have complaint / suggestion book. I deeply hurted with the bad service.
It is rrequested to intervene and take appropriate action .
Your's truely,
Shyambarde...

I booked a ticket on 8 feb 2011 through internet banking using SBI accont, the ticket charges were deducted from my account at same the time.
But after one day i.e. 9 feb 2011again Rs 10 was deducted from my account showing "TO TRANSFER
INB Commission of IG[protected] IG40599080IG40755883 TRANSFER TO [protected] SBI IRCTC COMMISION A/".
What is This?
Refund my money as possible as and do provide me the...

the tdr filled ref. no. ekt[protected] dtd 3/8/10 for ticket PNR no.[protected] through irctc.co.in for amt 1171.00 not refunded til date evev after stipulated time i.e. 3 months since the train no. 2823 was cancelled on travelling date 10/7/10.
so i am requesting u to kindly do the needful for refunding the same....

IRCTC MEANS FOR EASY ONLINE BOOKING OF INDIAN RAILWAY TICKET. BUT IT IS WORSE THAN INDIAN GOVERNMENT CORRUPTION WAY. I AM MEMBER OF IT AND JUST TODAY I WAKE UP EARLIER IN MORNING TO BOOK E-TICKET TATKAL ON 8:00 AM. I JUST LOGIN ON 7:45 AM BUT WHEN THE TIME TICK ON 7:55 AM IT START THEIR REAL WAY. SITE WAS HANG OR DID NOTHING FOR FURTHER PROCESS. NOT EVEN LOGIN AFTER RESTART. I HORRIBLE TO KNOW THAT. EVEN THIRD PARTY SERVICE IS SO MUCH CORRUPTION....

Please let me know to whom I should reach out to regarding the unsatisfactory reply from customer support department of IRCTC. I have raised numerous requests regarding a non-payment of a ticket cancellation but I have never been provided with a satisfactory response which mention a particular date by when I will receive my refund.

I have cancelled an e-ticket on 02-Feb-2011. Payment was done using internet banking of Axis...