Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was trying to book a train ticket in the IRTC website, I entered at 10mts to 8 and I got this message access only after 8am tried again at 7.57am same message and then at 8.10 the system hanged I restarted the system and was not able to get get to booking my ticket kept trying for over an hour in-between I go through when I went to book it showed 10 available and in 5 mts it changed to wait list. When it showed 10 available I was not able...

I have booked e-ticket (PNR: [protected]), but I dint travel on the ticket. So i filled TDR fro "Passenger Not Traveled".
This claim is rejected by railway by saying passenger traveled and and they deactivated my id (ganu_10).
I can challenge IRCTC that i have not traveled on said ticket. Also I have planned tickets booked on the id which I have to take prints/cancel.

I want my ID to activate immediately...

Sir,
I am working in the Railways for the past 12 years and a frequent traveler to my native place Alleppey, Kerala state with my family consisting my wife and two daughter as and when necessity arises. Since I am a Railway servant, I have been provided with 3 sets of privilege passes and 4 sets of Privilege Ticket Order for my whole family which is found insufficient for my travel for my needs since I have been posted at Trichy area...

To
The Head
Indian Railway Catering & tourism Corporation Ltd
9th Floor,
Bank of Baroda Building,
16 Parliament Street
New Delhi-110001

Subject- About money transfer information from S.B.I. account no. [protected],branch-Mahoba(U.P.) by unknown sources(Cyber crime) through Indian Railway Catering...

Dear Sir,
I forget my user id and password to login in irctc. I had booked ticket for 1-04-11. SO i came to know that how can i cancelled that booked ticket of that day.
So i needed that user id and password...So, please send me this information at my e-mail Id "[protected]@gmail.com"


Abhai Kumar...

I have booked a e-ticket through irctc website on 29th jan 2011 in Tatkal quota for the Journey on 31-Jan-2011for my father Mr S.K.Pandey . Due to some kind of exam in Bareilly train was captured by full of candidates Lucknow railway station. Not a single passenger could enter into the train due to the mishandling of railway.
When passengers were asked for the refund amount then the commercial officer has written on the back side...

Dear SIr,

I had booked a E- ticket ( 05 person) on 26.11.2009 in 3AC to travel from MUGHAL SARAI JN to ASIDIH JN .

Ticket details are given bellow:

PNR No: [protected]
Date of Journey: 15.02.2010
Train No: 3006
No of Person:5
From : MUGHAL SARAI JN(MGS)
To: JASIDIH JN(JSME)
Ticket Amount: Rs. 2610

On that day Train was late for more then...

Sir,

My userid is RRSONI

I forgot my passward. I tried to best to recall but unfornautely it is
not in memoray. I request you to provide me my passward
on my email id. rrsoni.[protected]@rediffmail.com

with kind regards
RR SONI
[protected]...

Dear Sir,

I, Amitanshu Rai having an account with User ID : ami1212 in irctc online reservation. I had booked two tickets on 20th February 2011 and one on 27th march 2011.
Please find details as follows:

Transaction ID PNR No Dt. Of Booking Cancelled On Amount Refund Amount
[protected] [protected] [protected] [protected] 614 534
[protected] [protected] [protected] [protected] 614 534
[protected] [protected] [protected] [protected] 651 571br...

today i have booked a ticket from durgapur to singrauli through irctc.co.in. but they have deducted double of the actual fare from my sbi ATM card account. at a result am totally surprised. but they have massaged me on my mobile that only one ticket is reserved. but the sbi bank inform me through sending consequently two sms that the deducted amount is double of the actual fare. is there any way to refund my money to my account?
can...

IRCTC managed railway canteens

Abhishek Gupta April 18, 2011


Charge more than MRP
I was on my journey towards Azamgarh from Kalyan by Godan Express on 16-Dec-09.
During my journey i found that some of the railway canteen managed by IRCTC charged more than MRP.
Example: on Bhusalwal Railway station i bought one Amul Kool milkshake whose MRP is 12/-Rs(Inclusive all Tax) but the...

The Lichhavi Express from Varanasi to Allahabad runs pathetically late every day. On my last visit I waited at the railway station with my old parents at Varanasi Railway Station for 2 hours. The station disnt have adequate infrastructure like inadequate seats for pessengers to sit while waiting, a dark and dingy waiting room, no drinking water availabile at station, no notice board informing abt the platform number etc, and inadeqaute/ untimely...

Today I had purchased one e Ticket by Satabdi Express (12019) from Howrah to Durgapur on the 20th instant for my senior Mr. P K Chakrovorty & myself. I had purchased the ticket with my Citi Bank Credit Card. On completion of the transaction (Total value Rs.600/-) the screen informed me that my transaction was void as the Banker had refused to OK my payment.
I phoned up Citi Bank customer care & they informed me that my transaction...

Dear Sir,

I had booked two tickets on 15.04.2011 from Habibganj to Satna which I got but another one from Satna to Bhopal which Transaction ID is [protected] not received whether the payment is deducted from HDFC Account.


FAILED PAYMENT REFUND STATUS
S No. Transaction ID Pay Status Reservation Status Total Amount Bank
1 [protected] Settlement Failed Not Booked Rs 242 HDFC
2 [protected] Payment...

This is to bring to your notice the issues i faced with IRCTC site. I just made a booking for a ticket and although it was very slow i could reach till payment screen. However, after i entered the payment details and clicked submit, it did not complete the txn. This is very disappointing. This has happened couple of times today and i just gave up now.

I have noticed that the website speed issue has been continuing for a long...

Ticket booking service via ircrc.co.in always hangs when the Tatkal window opens @ 8 AM. The service remains the same for next 1-1.5 hours till all the tatkal tickets get exhausted.

This is really disappointed to understand that if IRCTC does not have good servers to support the customer base then WHY are they in business ???
Also, how can an agent book the same ticket while a webuser can't ??? What is the conpiracy...

Dear Sir/Madam,
I (m lakshmi kanth) had sign up in www.irctc.co.in website for online ticketing on 13th april 2011. but till now i did'nt get my login ID and password. I kindly requst you people to rectify my problem.
thanking you,
with regards,
m lakshmi kanth....

Dear Sir,

I had booked the 4 tickets online from faridabad to Jammu Tawi but due to some unavoidable circumtenses, i had requested online to cancel the tickets and even the same has been done but ther refunded the amount after a deduction of INR 260 + 260= 520 for cancelling the tickets. I had tried a lot to call the customer care number but there is no reply. Few days before for this incident i had get canceled the 4 tickets...

Indian Rail way online booking site is very very worst site ....
loading....loading......loading...........
loading............................... keep on loading only...
we can't book urgent...

Hello Sir/Madam

Its very surprising to see that websites like Google/Facebook/Twitter handle much much heavy loads than IRCTC and yet they are never down.... However, IRCTC is religiously out of order at 8 AM each day and get back in line with in minutes only to show that all the tickets have been booked

I think I dont need to tell what intentions are behind this.. Its known to every one... Can we think of being...