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Karnataka State Road Transport Corporation [KSRTC] Complaints & Reviews

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Last updated May 7, 2024
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Karnataka State Road Transport Corporation [KSRTC]
Customer Service Contacts

Karnataka State Road Transport Corporation [KSRTC] Phone Numbers

Phone
+91 80 4455 4422
537
253
+91 44 2479 4442
99
60
+91 77 6099 0034
69
45

View more phone numbers

Mobile
+91 94 4927 8489
270
120

Karnataka State Road Transport Corporation [KSRTC] Website

Karnataka State Road Transport Corporation [KSRTC] Head Office Address

Koyambedu Bus Terminus Platform No 1, 100 Feet Road Jawaharlal Nehru Salai, Koyambedu, Chennai
Dharwad
Dharwad District
Karnataka
India
600107

Karnataka State Road Transport Corporation [KSRTC] reviews & complaints page 127

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S
Sharan Desai
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Bus in very bad condition

Address:Bangalore, Karnataka
Website:ksrtc.in

I recently travelled in ksrtc airavatha vovo service from Raichur to bangalore . I paid 800rs but the bus is not at all in good condition . bus is not all up to vovlo standards... Felt really uncomfortable travelling in the bus. Please provide proper service for the fare you take for this service. Volvo usually won't jerk even you got the last seat. I was in the middle seat I felt jerks a lot felt really uncomfortable and bus was making lot...
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B
Bindurudra
from Mumbai, Maharashtra
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Conductor not providing ticket

Address:562109
Website:KSRTC

Everyday we are travelling by KSRTC bus. Some conductors are taking money from us, but they are not providing ticket. That ticket amount may be going in his pocket instead of KSRTC. It leads black money in INDIA. We travelled on 10th Dec-15 by KA09F5139 bus. But he taken full amount from us. But he didn't provide ticket. So many times it happened with us. Still its happening. That kind of conductor behavior is very rash & rubbish....
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P
Prajna H Kornaya
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for refund amount for bus booking

Address:Bangalore, Karnataka

I had tried booking a bus from Bangalore to Belthangady and Belthangady to Bangalore on the ksrtc website. The ticket was for 14th January 2016 and 18th January 2016, boarding is from Majestic Bus Stand and Belthangady Bus Stand. The date of transaction was 6th January 2016. The OB no. is: OB18586345. The amount debited from my account was Rs.806. The transaction status shows failure but the amount was debited from my account and i received...
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C
Chiragsh06
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ksrtc accidental insurance claim

Address:560027

Hello Sir/Ma'am, I am a KSRTC bus passenger, who used the KSRTC VOLVO AIRAVAAT bus service on 27th December 2015. Unfortunately, the bus met with an accident as it got toppled near Chitradurga. I got severely injured in the accident, due to which I have suffered medical, mental and financial losses. I want to file an 'Insurance Claim' for the losses to get covered. Please guide me through the 'Insurance Claim Process' for the same. PFB...
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G
gurumurthy kola
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ksrtc bus driver not stopped the bus at designated bus stop

Address:Bangalore, Karnataka, 560081

I Gurumurthy Kola resident of Chandapura, Bangalore, travelled in KSRTC city bus on 11-Jan-15 from Bommanahalli to Hale Chandapura. My ticket numbers are BF37681311 and BQ55662487. BUS Number KA09FA1789. The driver not stopped the bus at Hale Chandapura bus stop. He stopped the bus 1KM before the bus stop. I requested him to stop the bus at Hale Chandapura bus stop, but he didn't do that and behaved rashly with me. I got down at next to Hale...
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A
Ankit Goenka
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus cancellation compensation / refund

Address:Bangalore, Karnataka
Website:www.ksrtc.in

PNR Number : J54360120 Date of Journey : 28/12/2015 Trip Code : 2132KZKBNG bus was cancelled at last minute. no alternate arrangement was made. i had to take a car on hire for rs.9, 150/- for the same journey. this should be compensated by KSRTC....
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A
aejaz rock
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't stop the bus when i'm showing my hand

Address:Shimoga, Karnataka, 577201

Ksrtc bus from shimoga to chitradurga at 10.30am, bus driver has stop the bus when iam showing my hand and then move away, when iam opening the door lock and my hand struck in the door, iam also run with the bus for 30-40 feet with 30-40 speed. it will happen in 1month approx 4 times . today it ll stop and do the same thing, but some passenger has open the door from inside and ill sit on the seat, when the conductor has come to ask the...
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V
Viswaruban D
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Opted for airavat bus service, but received corona bus service that too delayed for 2 hours

Address:Bangalore, Karnataka
Website:KSRTC

Please find below my ticket booking information. PNR Number: J54797663 Trip Code: 2256BNGCHN Date of Journey: 24/12/2015 Passenger Start Place: BENGALURU Passenger End Place: CHENNAI Class of Service: AIRAVAT Supposed to start my travel on 24th Dec 2015 at 10.56 pm by Airavat Volvo bus, but started the travel on 25th Dec 2015 at 00.50 am by Corona. One issue is delay, another issue is poor suspension system of the alternate...
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A
Anup G M
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lost baggage in the bus

Address:Bangalore, Karnataka, 560009
Website:KSRTC.in

I was traveling from Davanagere to Bangalore on 27th/28th dec 2015. Rajahamsa which started from Davanagere at 11.50pm. 2350DVGBNG J[protected]/12/2015 23:50 26 Person sitting in seat no 27 after conductor exchanged his seat with a lady, has got down at parle factory with my bag. Co passengers have seen it and they informed me when I started searching for my bag. It was a black laptop bag, which contained clothes, medicines and books....
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P
Patil Sudheer Gowd
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Volvo busses

Address:560043

Sir, The Volvo buses are not stopping at the bus stop after the silk board fly over towards the electronic city. We have been waiting for 30 minutes. All the Volvo busses are by passing this stop. It is causing inconvenience to the passengers. Thanks, Sudheer Gowd...
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T
tittutoms
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets refund

Address:Kannur, Kerala, 670704

Respected sir, I tried to book ticket through ksrtcweb portal but my ticket not bokked and I lost Rs.1747 So I request to you help me to refund or credit losted amount to my account as soon as possible. Resevertation details e-mail: [protected]@gmail.com date :[protected] -- Tittu Thomas P [protected]...
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S
Senthilg17
from Puducherry, Puducherry
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor quality of bus. Charged double the fare

Address:560019
Website:www.Ksrtc.in

I have booked the ticket in Ksrtc from bangalore to pondicherry. KSRTC Bus: PNR:J54768928, Journey Date:23/12/2015, Trip Code:2133BNGPOC, Bus Number:KA-1063. Have paid Rs.620 per ticket. Whereas normal fare is Rs.350. Bus broke up down near hosur. They were charging the double the fare and sending a bus which was about put it in scrap. 2 hrs we were waiting in the midnight. That too in forest reserve area. Very Poor Service. They are not...
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S
Sathisha Basavaraju
from Tirupati, Andhra Pradesh
May 17, 2022
This thread was updated on May 17, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harsh behaviour of conductor

Address:Tumkur, Karnataka, 572103

At Tumkur busstand, When I asked the conducter of the bus numbered KA06 F844, whether bus goes to arasikere he told yes, but during issueing of ticket he told bus will go up to tiptur, by that time bus was 200 meters away from the busstand, and conductor behaved very harshly by argueing that he dint tell that bus will go up to arasikere....
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ajgeorge
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of ticket

Address:Hyderabad, Andhra Pradesh

I booked a ticket to travel from Jadcharla to Bangalore on 19/12/2015 the bus time was at 11.50pm and the ticket was cancelled by the office as i want to reach bangalore i picked a KSRTC bus and left. As the mistake is in your part refund my ticket price as soon as possible...
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BsEr
from Muluppilagadu, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Behaviour of bus driver and conductor

Address:Bangalore, Karnataka, 560043
Website:internet

Bus number is ka-01f-4569 as on 17/12/2015 timing is around 7:50 from hebbal to silk board driver is driving rashly and no giving stops where bbmp stops are allocated and the conductor healing at passengers without reasons and commending the driver not give the stops...
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kradhika.reddy
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Introducing volvo bus service between mysore and davangere

Address:Mysore, Karnataka, 570001
Website:www.ksrtc.in

Mysore and Davangere are two important centers of education in Karnataka. Unfortunately, both of these important cities have no KSRTC connectivity except one red bus. I request KSRTC authorities to introduce Volvo bus services between these Mysore and Davangere. Some bus services are available to Mumbai and Pune from Mysore which do not touch Davangere. KSRTC management should seriously consider the suggestion which would be useful for...
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swaroop venu
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rash driving from driver of bus KA.19.F.3360

Address:Bangalore Urban, Karnataka, 560000

Rash driving from driver of bus KA.19.F.3360 on 12th December around 4pm near Gali Anjaneya temple, Mysore road. He almost hit my car, no regret from driver even when we complained to him. Strict action should be taken so that there is no future incidents....
+1 photos
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V
vnrbalasubrahmanyam
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about failed transaction on 3rd december made on ksrtc online for 3 ticket of rs 2847

Address:Bangalore, Karnataka, 560100

Dear Sir, I have booked 3 tickets using my ICICI net banking account for the travel from Cochin(Ernakuklam to Bangalore)on 3 rd december for the amount RS 2847 vide transaction BILL/[protected]/Bill Desk/KSRTC _EIC 1415 .My Amount is d3educted from the bank .I got error message and failed transaction.No issuance of tickets Confirmation .Please do the needful in transfer back the amount deducted to my account. Balasubrahmanyam VNR. [protected]...
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Ajay prakash subramanyam
from Virarajendrapet, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of amount

Address:Udupi, Karnataka, 576224

On 02.12.15 I tried to book ticket from my mobile in ksrtc site to travel from Bangalore to Kundapura 2144 airavat.I entered all the card details and an amount of rs.1540 has been debited from my account but I got the message that trip sheet is prepared and hence ticket cannot be booked hence I request you to refund the amount Name-Ajay Card no-[protected] Ajay...
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raghuhari
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misleading and irresponsible Service

Address:Bangalore Urban, Karnataka
Website:www.ksrtc.in

PNR Number J54135712 SERVICE 1900MYSHYD FROM Mysuru for journey date 29/11/2015 Received cancellation of service message on 26/11/2015 and subsequently on 27.11/2015 received a message and mail for reintroduction of service. 2. But on arriving at Mysuru Bus stand, to my surprise the above mentioned bus is not available. 3. The money has also not been refunded. 4. I have to make alternate arrangements to complete my journey. You...
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