Kotak Mahindra Bank Complaints & Reviews

I am an employee of Kotak Mahindra bank. This is not my real name for obvious reasons.
The Bank management has send a mail yesterday asking employees to come to office on 15th August,2011 and treat it as a normal working day.
This is in violation of regulation which prohibits companies with non-essential services to work national holidays.
I just want to bring this to your notice so that such actions should not go without notice.

Sir one of your person Mr Deepak had come to me for opening a current account with an assurance of over draft facility. Account was opened and after repeated complaints he gave me a offer letter of 4.00 lakh dt 26/05/11 and in return had taken signature from me in many forms. Cheques of more than 5.00 lakhs has also been taken by them as security as it was written on the offer letter. But till today neither any amount has come to me nor they have returned me my documents and cheques. I have not operated my account because I had already told them that I would operate only after OD account is activated.
So I request you to take strict action on them so that they wont have courage to cheat anyone else. I had visited your Majestic branch for the same but even after assurance from Mr Jha nothing has hapenned till now.
Hope you will settle the issue and wont force me for other action.

my mobile no noted is incorrect.correct no is [protected].adviser is not contacting me,i need switch over.

I had a Car Loan with Kotak Car Finance - CF 1857857 which was closed last year after payment of all dues.

My account is closed now but they did not update the CIBIL records, so I was having a lot of trouble. When I requested for a duplicate NOC, they asked me to pay some 1000 bucks, visit a branch (they have only 1 branch in NCR which is about 50km from my house) and sign an indemnity after printing it on stamp paper to get an NOC. I am shocked, other banks give you NOCs without any trouble or charges.

They asked me to come to the branch and pay 1100/- for a statement of account!!! Other banks give this for free. I requested them to email it - they refused - this is unbelievable.

I have had a totally disgusting experience. Stay away from them

Dear,
I have registered my Number in DND befor 7-8 Months.
and from the last so many days i am receiveing so many SMS and Calls from the Marketing company.
today (30/7/11) i Have received Call from kotak for Saving account Schemes.

I just have asked that "From where you get my number as this number is registered in DND." so they have replied me "We have Govt. approved contact list" so...

This is the worst service given by Kotak mahindra Banking.charges for all online transactions is more. the customer support is so bad we need to call 1000 times. and there is no response.

Plz go thorugh the below mails, I am facing lot of problems from the beginning, when I visit sector-14, branch gurgaon and request for opening a saving account. its almost 15-20 days I havn;t received my pin no. yet, not any executive call me regarding. I wrote lot of mail but nobody help met out regarding this. I have't face this kind of problem from any bank till now. Kindly help me out.

Rajesh Kumar
[protected]


Dear Concern,

Kindly go through the forwarded mail. How many times your bank will be apologies for the same. Iam very unhappy with the services of your bank.

Regards
rajesh kumar
[protected]


----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/23/2011 08:37 AM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Query- Appl. No.[protected] Saving account application






Dear Mr. Rajesh Kumar,

Thank you for writing to us.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team



From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Wednesday, June 22, 2011 1:27 PM
To: Service Bank //Kotak /Bank
Subject: Query- Appl. No.[protected] Saving account application


Dear Concern,

I have request for a saving account from your bank, in Sector-14, Gurgaon branch on[protected] , along with all necessary doucments(verified originals, a cheque of Rs. 10000), its almost 8 days, and I haven't received any verification call regarding this. I visit 2-3 times to the branch, but didn't received any sufficient reason regarding this. The staff told that there is a misshaping has done with the guy who is the responsible for the verification. is this a sufficient reason?? Iam really not satisfied with the services. Request you to kindly reject my application and refund my Cheque ASAP.





Thanks and Regards
Rajesh Kumar
[protected]This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/25/2011 07:55 AM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Ref. No.- 1-[protected]






Dear Mr. Rajesh Kumar,

At the outset please accept our sincere apologies for the inconvenience caused to you.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team



From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Friday, June 24, 2011 4:10 PM
To: Service Bank //Kotak /Bank
Subject: Ref. No.- 1-[protected]


Dear Shilpa,

today, i visit the gurgaon branch and talk to the executive. The executive told that there is some misconfussion and my veriification is not clear and by monday it will be clear. but when on[protected], I have visit the branch your bank executive (mr. vikram singh) told me that my verification is clear and my customer relaionship no. will be send on my mobile no. thorugh sms. I dont't knwo what is happending and why the statement of your banks employees are diferent. My cheque of rs. 10000 has been clear on[protected]. (south indian bank, cheque no. 649545). Request you to kindly look into the matter as is almost 11 days. The big thing is that I havn't received any call from your bank regarding my complaints. This is the poor service ever I have face with the bank.


"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/23/2011 08:37 AM

To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Query- Appl. No.[protected] Saving account application









Dear Mr. Rajesh Kumar,

Thank you for writing to us.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team





From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Wednesday, June 22, 2011 1:27 PM
To: Service Bank //Kotak /Bank
Subject: Query- Appl. No.[protected] Saving account application


Dear Concern,

I have request for a saving account from your bank, in Sector-14, Gurgaon branch on[protected] , along with all necessary doucments(verified originals, a cheque of Rs. 10000), its almost 8 days, and I haven't received any verification call regarding this. I visit 2-3 times to the branch, but didn't received any sufficient reason regarding this. The staff told that there is a misshaping has done with the guy who is the responsible for the verification. is this a sufficient reason?? Iam really not satisfied with the services. Request you to kindly reject my application and refund my Cheque ASAP.





Thanks and Regards
Rajesh Kumar
[protected]This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/26/2011 12:26 PM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Ref. No.- 1-[protected]






Dear Mr. Rajesh Kumar,

This has reference to your mail dated June 25, 2011.

At the outset please accept our sincere apologies for the inconvenience caused to you.

We wish to inform you that we are currently in the process of investigating the matter and the same will take some more time. Your patience in the matter is highly solicited.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Priya Meshram
Customer Correspondence Team


From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Saturday, June 25, 2011 4:21 PM
To: Service Bank //Kotak /Bank
Subject: RE: Ref. No.- 1-[protected]


Dear Shilpa,

havn't received any call from your bank. kindly do it on ugent basis otherwise kindly reject my application.


"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/25/2011 07:55 AM

To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Ref. No.- 1-[protected]









Dear Mr. Rajesh Kumar,

At the outset please accept our sincere apologies for the inconvenience caused to you.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team





From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Friday, June 24, 2011 4:10 PM
To: Service Bank //Kotak /Bank
Subject: Ref. No.- 1-[protected]


Dear Shilpa,

today, i visit the gurgaon branch and talk to the executive. The executive told that there is some misconfussion and my veriification is not clear and by monday it will be clear. but when on[protected], I have visit the branch your bank executive (mr. vikram singh) told me that my verification is clear and my customer relaionship no. will be send on my mobile no. thorugh sms. I dont't knwo what is happending and why the statement of your banks employees are diferent. My cheque of rs. 10000 has been clear on[protected]. (south indian bank, cheque no. 649545). Request you to kindly look into the matter as is almost 11 days. The big thing is that I havn't received any call from your bank regarding my complaints. This is the poor service ever I have face with the bank.
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
06/23/2011 08:37 AM


To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Query- Appl. No.[protected] Saving account application












Dear Mr. Rajesh Kumar,

Thank you for writing to us.

With respect to your query we would like to inform you that we have forwarded your details to the respective branch and we have arranged for an officer to contact you and provide requisite information at the earliest.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Shilpa Gupta
Customer Correspondence Team







From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Wednesday, June 22, 2011 1:27 PM
To: Service Bank //Kotak /Bank
Subject: Query- Appl. No.[protected] Saving account application


Dear Concern,

I have request for a saving account from your bank, in Sector-14, Gurgaon branch on[protected] , along with all necessary doucments(verified originals, a cheque of Rs. 10000), its almost 8 days, and I haven't received any verification call regarding this. I visit 2-3 times to the branch, but didn't received any sufficient reason regarding this. The staff told that there is a misshaping has done with the guy who is the responsible for the verification. is this a sufficient reason?? Iam really not satisfied with the services. Request you to kindly reject my application and refund my Cheque ASAP.





Thanks and Regards
Rajesh Kumar
[protected]This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
07/19/2011 11:22 AM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Account no. [protected]






Dear Mr. Kumar,

We thank you for writing to us.

With reference to your query, we wish to inform you that you request for New Debit Card Pin has been forwarded to the concerned department for processing. Once the same is regenerated and dispatched you shall receive the same in 8 working days from the date of dispatched.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Siraj Sayed
Customer Correspondence Team


From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Monday, July 18, 2011 12:17 PM
To: Service Bank //Kotak /Bank
Subject: Account no. [protected]


Dear Concern,



I have my new account with your bank with A/c no. [protected]. I have recevied my bank kits along with debit card 15 days back. Still I havent received my card pin no. yet. Kindly do the needful on urgent basis.



Thanks and Regards

[protected]Rajesh Kumar
This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.
----- Forwarded by RajeshKumar Bhardwaj/GGN/BHARTI-AXALIFE/IN on 07/22/2011 10:06 AM -----
"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
07/21/2011 08:31 PM
To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Account no. [protected]






Dear Mr. Kumar,

At the outset please accept our apologies for the inconvenience caused to you.

We would like to inform you that we have raised the query to your home branch and have arranged for an officer to contact you and provide the requisite information.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Murtuza Suratwala
Customer Correspondence Team


From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Tuesday, July 19, 2011 11:31 AM
To: Service Bank //Kotak /Bank
Subject: RE: Account no. [protected]


Dear Syed,


request you to kindly let me as a customer what is my fault? why should I suffer always? Iam facing these kinds of problem with the beginig. I never face such kind of problems with any bank.

Regards
Rajesh


"Service Bank //Kotak /Bank" <service.[protected]@kotak.com>
07/19/2011 11:22 AM

To
<RajeshKumar.[protected]@Bharti-axalife.com>
cc

Subject
RE: Account no. [protected]









Dear Mr. Kumar,

We thank you for writing to us.

With reference to your query, we wish to inform you that you request for New Debit Card Pin has been forwarded to the concerned department for processing. Once the same is regenerated and dispatched you shall receive the same in 8 working days from the date of dispatched.

The reference number for this query is 1-[protected].

Assuring you of our best services at all times.

Regards,

Siraj Sayed
Customer Correspondence Team




From: RajeshKumar.[protected]@Bharti-axalife.com [mailto:RajeshKumar.[protected]@Bharti-axalife.com]
Sent: Monday, July 18, 2011 12:17 PM
To: Service Bank //Kotak /Bank
Subject: Account no. [protected]


Dear Concern,



I have my new account with your bank with A/c no. [protected]. I have recevied my bank kits along with debit card 15 days back. Still I havent received my card pin no. yet. Kindly do the needful on urgent basis.



Thanks and Regards

[protected]Rajesh Kumar
This e-mail is intended for the exclusive use of the addressee and
others authorised to receive it. It may contain confidential or legally
privileged information. If you are not the intended recipient, you are
hereby notified that the use, disclosure, dissemination, distribution or
copying of this email and/or any of the attached files is strictly
prohibited.

If you have received this communication in error, please destroy
the e-mail and notify the sender immediately by a return email.

Bharti AXA Life Insurance Company Limited is not liable for any
improper and/or incomplete transmission of the information contained in
this communication or for any delay in its receipt or for any damage
caused by malicious alteration by any third party.

Bharti AXA Life Insurance Company Limited does not control the content
of the emails and as such does not verify the correctness, accuracy or
validity of the message. Any views or opinions presented are solely
those of the author and do not represent those of Bharti AXA Life
Insurance Company Limited, unless otherwise specifically stated. While
reasonable effort has been made to ensure this message is free of
viruses, opening and using this message is at the risk of the recipient.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

DISCLAIMER:
This communication is confidential and privileged and is directed to and for the use of the
addressee only. The recipient if not the addressee should not use this message if erroneously
received, and access and use of this e-mail in any manner by anyone other than the addressee is
unauthorized. The recipient acknowledges that Kotak Mahindra Bank may be unable to exercise
control or ensure or guarantee the integrity of the text of the email message and the text is not
warranted as to completeness and accuracy. Before opening and accessing the attachment, if
any, please check and scan for virus.

My self bhadresh champaklal sheth and I also join with kotak life insurance as advisor agent befor three years. Kotal life insurance company has provied me a ZERO BALANCE A/C in kotak bank so In kotak bank I have opened a saving bank a/c number [protected] in sept 2008. Till today i working with kotak life and my last comm credited in a/c on 13/4/2011.
Kotak bank has debited in my a/c Rs 827.25 on 1st july 2011 for non maintenance charges. so i go to my branch and give complain.Bankers say in your a/c last three month no comm cr in your a/c so bank has chang your a/c in 5000 mainten bal. in statement april 13 2011 I have received comm and till date i joint kotak life. second thing bank has no inform me for chang my a/c level and branch parson say you have close a/c bank has not return charge. In last three years My a/c activiti bank see and any tranjection complain inform my.Branch has No need for reputed costomer because I agree with balance mainten if bank has give refund of this charge. so i close my a/c.but .I complain in head office of kotak bank. Head office person say your a/c tr in april 2009 catagary. So you have not received refund but kotk bank chit me with tranfer my a/c catagatry i claim refund of dr my a/c charges So Bank has give me refund of bank charges by D.D.. in favour my name.and send my postel address

Bhadresh Champaklal Sheth
Plot No 1010/2
Sector 2/d
Gandhinagar-382002
Gujarat
Mobil Number -[protected]

Thanking You

Very much disappointed with Kotak Bank service, to active a beneficiary we have to call more than 10 times to the customer serivce. Earlier they had a smooth system but now the system they have for beneficiary activation is very bad. We are in to travel and tour business it is very difficult to wait more time for getting the benificiary activation.

Several times we tried using phone banking system to activate beneficiary but after all the efforts phone got disconnected. No proper system and nobody there to help, always they tell system have some problem
Hope they will have a smooth system for the customers very soon. otherwise we are planning to close this account.

they have lots of other hidden charges, several times we have contacted the Branch for help but no response..

Ref: Kotak Opportunities- Growth Mutual Fund Folio No.1849706/58.

I had requested for redemption of my above mentioned SIP on 22.06.11. On 25.06.11 I received a mobile alert from TD-Kotak stating that the said SIP has been redeemed and the proceeds has been directly credited to my account. But the amount was transferred through NEFT only on 05.07.11 after 10 days. But the transaction got rejected and the funds were returned since my name mentioned in the beneficiary field by the sender of the funds was incomplete( It was mentioned as Kollengode Narayanaswamy instead of Kollengode Naryanaswamy Jyothi). The rejection memo received from our bank is attached for your reference.

I regret to say this but it is a mistake on part of the sending bank that the funds got rejected. Please transfer the funds back to my account by mentioning my full name " Kollengode Narayanswamy Jyothi".
I had sent a mail to [protected]@kotak.com on 06.07.11, but no response received till now.

Dear Sir,

I am having saving bank account with ICICI Bank. I withdrew money from Kotak Mahindra Bank ATM ( Which is at Living Style Mall, Jasola Vihar, New Delhi)on 24th June 2011 around 9.45pm -10pm and less cash was disbursed.

There were 2 transactions:

1) I withdrew 10K and 7.5 K was disbursed. I usually don't count money so I kept this money.
2) I withdrew 6K and 1 K ( 2 Notes of 500) was disbursed and then I was shocked and got suspicious. I then counted my previous transaction and that money was 7.5 K only.

So basically 16000 INR was debited from my account and I got only 8500 INR and I incurred loss of 7500 INR without any fault of mine.

I raised the issue with ICICI Bank immediately. Now They are saying that Kotak Mahindra bank has told them that transactions were successful. Transaction may be successful but less money was disbursed. I also made a complaint to the security guard present in ATM. He also told me that this has happed in that ATM many times and I will get my money back. For verification, they can also check footage from their camera which is installed in ATM.


But It seems Kotak Mahindra and ICICI Bank are not honest enough to give my money back which I deserve. Please help me in getting my money back.


Thanks,
Vivek Srivastava
[protected]

Kotak Mahindra Bank


Non Maintainance of Account balance
Hi,

It has been over 6 months when i opened an account with Kotak Mahindra Bank. My CRN is 35611580. While opening an account (Last week of Jan’11) I was told by the bank executive Tarun Arora, that “as I have opted for the TRINITY account so as per the offer of the bank I’ll have to maintain zero balance in my account”. I got impressed with the offer and have submitted my document for the same on 28thjan’11.
I have to maintain a minimum balance of Rs 10, 000/- per quarter.

At the very next moment i contacted bank executive, and have droped a mail at [protected]@kotak.com to reply of which customer care peaple told me to contact bank personals.

In a written mail to me from venkat (bank executive of Kotak) admitted that the account is zero balance and assured me that you'll never be charged for it.

And now its over 6 months, Every quarter they are impossing fine on me for non maintainace of account balance, in this 6 months i have mailed them several times, and have personally contacted Mr raja pandi, bank manager of tirupur branch.

But still, nothing fruitful from there end, its just a clear case of fraud, I request you please have a look at it.

Thank you,
muthukumar


So I request you to please look into this matter and get it resolved at the earliest.

Car Finance loan account no 5471430 EMI payment of Rs 20555 was due on 10-JUN-11. THIS WAS INTIMATED TO ME THRU MAIL ON[protected], FOR WHICH YOU COLLECTION EXECUTIVE CALLED ON 16TH OF JUNE 2011 FROM KAROL BAGH OFFICE. WE TOLD HIM TO COLLECT THE CHEQUE FROM OUR HOUSE I.E A-228,MEERA BAGH PASCHIM VIHAR, NEW DELHI-110087. PH:[protected].

AFTER REPEATEDLY CALLING THE SAME PERSON FOR COLLECTION OF CHEQUE THE REASON FOR NON COLLECTION HAS COME OUT THAT , THERE IS NO STAFFETC ETC......
ALSO THIS IS REALLY VERY SAD THAT THERE IS NO ONE WHO IS PICKING THE PHONE AT YOUR LAXMI NAGAR OFFICE WE HAVE BEEN REPEATEDLY CALLING FORM LAST ONE WEEK. AND THERE IS NO EMAIL ADDRESS MENTIONED FOR ANY COMMUNICATION ON YOU WEBSITE.

KINDLY TAKE THE BNEC ESSARY ACTION AND REVERT BACK ASAP.

REGARDS
MANAV MALIK
PROP: SIYARAM IMPEX
PHONE :0091-[protected]

I had applied for car loan from Kotak Mahindra Prime Ltd for an amount of about 13.25 L for the part payment for a new car (Volkswagan New Passat). The balance 13.5 L was being funded by me directly. The car was booked on 5/5/11. Due to the waiting period of the vehicle the the car has yet not been delivered. However to my surprise the EMI of my car is being regularly deducted. Till date i have paid three EMIs of loan against a car which just does not exist!!!!!!!! One EMI was a part of down payment. the second was deducted in May itself and the third was deducted in June. So just having booked (repeat .....booking and not delivery) a car 2 months ago they have started deducting the EMIsof the loan against the car, which hasn't yet been delivered. Does that mean that the loan has been disbursed to me without any collateral, coz the vehicle against whch i have taken loan has yet not been delivered !!!!! ..... what if i decide to cance my booking at this stage. I feel Kotak is using my money for their internal working capital need. This is a clear case of Fraud and misappropriation of customer funds for wrong purposes !!!!!

I have heard this from some of my other friends also where the EMI starts getting deducted for the loan amount against a car without the delivery of the car.

Dear Kotak Team,

I travel a lot from one city to another by several Atm's but i get many but i insist my Holdings in "Kotak Manhindra Bank" but while shopping/emergency i did'nt get any ATM's near "TollGate", i got much irritated by this any did'nt find proper ATM's so i request the Whole "Kotak Team" to provide as much ATM's as you can especially in Shivajinagar, Magadi Road, Majestic, Yellahanka, marathalli, R.t.nagar etc... so that people could get more better comfort by you and the products aswell. pls provide ATM's pls....

Regards,
Punit.M.Sawanth

To,


Shri M.S.Pratap

Insurance Ombudsman Office of the Insurance Ombudsman
Jeevan Bhawan, Phase 2, 6 th floor,
Nawal Kishore Rd. Hazratganj,
LUCKNOW – 226 001
Tel.:[protected]
Fax:[protected]
E-mail: [protected]@sancharnet.in



The Grievance Redressal Officer,
8th Floor, Godrej Coliseum,
Behind Everard Nagar,
Sion (East), Mumbai – 400 022
Contact No: 022 – 6621 5555
Email ID: kli.[protected]@kotak.com



Subject:

COMPLAINT REGARDING CONDUCT OF BUSINESS BY KOTAK MAHINDRA LIFE INSURANCE COMPANY LTD. AND REQUEST FOR WITHDRAWAL OF COMPLETE PAYMENTS MADE BY ME SO FAR, POLICY NO. 01615100,02115732,01866517 & 01898762. TOTAL AMOUNT CONTRIBUTED ONE LAC FIFTEEN THOUSAND.



Dear Sir,

With due respect I am constrained to mention that your broker have cheated me by not divulging the facts of policies while filling up the forms. In two cases of my investment the broker have filled the forms by showing the names of a person whom I wished to be nominated as my nominee only (i.e Mr. Sailesh Rana) in policy no. 01866517 dated 30/01/2011 and 01898762 dated 24/02/2010. This amounts to a clear cheating & fraud. In all the four cases of my investments, I was never told by your representative / broker who conducted the business that I would have to pay the premiums every year. I was misguided and told that I am required to pay the premium once only. Document of policy issued by your office are beyond my comprehension as the same have been printed in very small letters which are difficult to read and decode. I take it as a big cheating and bluff on the part of everyone involved.

I sincerely wish that my policies conducted through fraudulent means may immediately be closed and complete amount paid by me returned to me without any deductions.

I shall be grateful, Sir.




Yours Faithfully,


Dhan Bahadur Rana


19, Kishanpur P.O Rajpur

Near Anandmayi Ashram,

Dehradun , Uttarakhand-248009


Phone no.[protected]

Sir, I had invested in Kotak Mutual Fund in a Scheme whose details are given below:
KOTAK INDO WORLD INFRASTRUCTURE FUND (3Years` Close-ended Fund)
Investor : MD. WASAY ZAFAR
Account No. : 1169321/42
Units : 1000.00 as on January 25, 2008
Option : Growth
I have not received the account statement for a long period though the scheme was to be matured on January 25, 2011. I want to know the present status. Please send the recent account statement.
Md Wasay Zafar

My account number is [protected].
And i have opened account on Monday i.e. 13.06.2011.
But it is not activated,
please activate as early as possible.

To

All those people at Kotak Mahindra Bank, who would like the brand to be better known.

I am preferred Salary Account holder with Kotak Mahindra Bank. My customer i.d is 32359371. I happen to do the mistake of considering that Kotak Mahindra Bank is better than HDFC, but in reality as it turned out to be its not.
I happen to apply for a Personal loan 3 weeks back and after a lot of documents that i had to submit for the loan. To my good luck, Kotak informs me that i am not eligible for a loan because you have grown faster in your career that what you should have grown. In other words they don't like the fact that i draw a high salary at such an age and i have the financial power to pay the EMI's.

It sounded like "Dude we really don't have a reason to reject your application, but this is the best that we actually found- to tell you a no"

Seriously ridiculous Banking process. They treat Mumbai or Maharshatra as a country. I have not stayed in Mumbai for long enough. Its my country and i am free to work and earn my livelihood anywhere i feel. By declining me the Loan, you have challenged the fundamentals powers of the Indian Constitution.

Credit Managers in Kotak Mahindra Bank are bigger than Indian Constitution.

God Save you!

If anybody is really concerned and bothered about such a pathetic level of service at your Bank's end. Please call me back, and we can discuss this amicably and find a solution which is getting my Loan approved coz i deserve it.

Regards
Sunu Nair

My 3 transaction has been failed one of Rs 50,one Rs 111,one Rs 248 before one

month ago,but your bank is not ready to Return my deducted money,i am not ready to accept your apologies for the inconvenience always and always that was my money and need it,either do some thing immediately else i will contact RBI guide line .
Very uncooperative service, i will close my account very soon if bank will do like this

My account no [protected]

No action till now totally poor service.