[Resolved]  Latha Narendran — Cancellation fee is extremely high

Address: Chennai, Tamil Nadu

Dear sir .i booked 2 tcts round trip for 2 people .geetha t.e and vaidehi parthasarathy through make my trip on 17th july 2015 with booking id NF[protected] for travel date 23rd july 2015 and return 29th july 2015 and I cancelled thse same on 22nd july .but I was shocked to get a refund of 940 rs .when I have done booking for 21000rs.their has been a mistake .kindly check and refund bk the difference what is due to me Kindl y do the needful Regards Pl contact me at [protected] and pl reply to [protected]@yahoo.com Latha narendran
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Aug 6, 2021
Complaint marked as Resolved 
 
2 Comments

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Dear Latha Narendran

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear Latha Narendran,

Greeting from Make My Trip !!

In reference to your complaint, we have cross checked and found that INR 6412/- has been refunded in less on your booking. We have initiated refund and same would be reflected in your account as per your bank processing cycle.


Assuring you best of our services.

Team-MakeMyTrip Care

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    Latha Narendran
    Chennai
    Tamil Nadu
    India
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